We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
26/11/2017 27/11/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}
    Neighbourhoods
    Neighbourhoods

    The Westin Excelsior Florence

    Piazza di Ognissanti 3, 50123, Florence, Italy
    Save
    Lowest prices for your stay
    26/11/2017 27/11/2017
    Are these your travel dates?
    TripAdvisor uses this information to find you the lowest prices for your stay.
     5 people are viewing this hotel
    Lock in the lowest price from our partners
    US$501
    US$708Strikethrough price corresponds to the most expensive price returned by our partners for that offer
    View Deal
    Traveller (971)
    Room & Suite (690)
    Dining (125)
    Overview
    • Excellent74%
    • Very good20%
    • Average4%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “arno river” (182 reviews)
    “heavenly bed” (35 reviews)
    “rooftop bar” (91 reviews)
    Free Internet
    Breakfast Buffet
    Air Conditioning
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Rooftop Bar
    Fitness centre
    Concierge
    Wheelchair access
    Business Centre
    Dry Cleaning
    Rooftop Terrace
    Private Balcony
    5.0 Star Hotel
    All hotel details
    {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"]},"scriptFlags":null}
    Rooms
    26 Nov27 Nov
    |
    1 room, 2 adults, 0 children
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    Show Available Rooms
    Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 9 partner sites to see rooms from US$501.
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Florence hotels with availability
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    {"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","ATTRACTIONS_REMOVE_PAYMENT_ADDRESS_FIELDS","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "53477f4063ff4aa491c7387881d58b31", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":195007,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[32606592],"additionalContentIds":[],"pollCount":0,"checkin":{"day":26,"month":11,"year":2017},"checkout":{"day":27,"month":11,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":501,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"53477f4063ff4aa491c7387881d58b31","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":708,"lowestMetaPrice":501,"additionalPartner":false,"highestMetaPriceDisplay":708,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":708,"lowestMetaPrice":501,"highestMetaPriceDisplay":708,"hotelName":"The Westin Excelsior Florence","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":true,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjUzNDc3ZjQwNjNmZjRhYTQ5MWM3Mzg3ODgxZDU4YjMxIiwiQUlLIjoiN2MxMWQ5NTIyODFjNDJjNWJjNTMyM2NkMGY2OGYyNjYifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"isPriceDrawerEnabled":false,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "26/11/2017", "checkOut": "27/11/2017", "lowestPrice": "US$501", "hasDates": true, "hacComplete": true, "contentIdMappings": {"32606592":"Expedia","34364840":"Hotwire","68902878":"CancelonIB","78326141":"PricelineIB","53910881":"TravelocityEWS","78855917":"OrbitzEWS","32433793":"BookingCom","109235325":"HotelsCom2IB"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_hsx","template":"ibex_room_grid_hsx__widget","divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_hsx__sub_header"},"moduleList":["handlers","tracking"]},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{},"moduleList":["handler"]},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_hsx","template":"ibex_room_grid_row_hsx__widget","divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{},"dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"},"moduleList":[]},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
    Write a Review
    Reviews (1,637)
    Traveller rating
    Traveller type
    Time of year
    Language
    • More languages

    1 - 5 of 1,324 reviews

    Reviewed 3 days ago

    This was one of our favorite hotels during our entire trip to Italy. Our room had a beautiful view of the river and very spacious, especially compared to the typical Italian hotel room. It is close enough to all the tourist stops that you can...More

    Thank Mark M
    Response from Noemi C, Responsabile relazioni con la clientela at The Westin Excelsior FlorenceResponded 2 days ago

    Dear Mark M, Thank you for your wonderful review! It is a real pleasure to learn that you have enjoyed your accommodation and the amazing view of the Arno River. Exceeding our guests’ expectations is what we always aim for and we are truly delighted...More

    Reviewed 1 week ago

    This was my favorite hotel to stay in on our trip to Italy. We took the train into Florence from Rome and we were able to walk to the hotel with our carry on bags with no issue. it's about an 8 min walk. The...More

    Thank WeHeartTravel_143
    Response from Noemi C, Responsabile relazioni con la clientela at The Westin Excelsior FlorenceResponded 2 days ago

    Dear WeHeartTravel_143, This feedback deserves an A+++++++++++++++++++++++!!! Your review brings a warm contagious smile! Thank you so much for taking the time and sharing your experience with us. When we learn that we have been able to make a guest fall in love with us,...More

    Reviewed 1 week ago via mobile

    My brother made a non refundable reservation and chose wrong dates, we immediately called after the reservation to amend the dates they refused to cooperate with us and tried to charge 1800 euros for the full stay. Their representative was extremely rude, charging me 1800...More

    Thank Ahmed H
    Response from Noemi C, Responsabile relazioni con la clientela at The Westin Excelsior FlorenceResponded 1 week ago

    Dear Ahmed H, We always do our best to understand the guests, to be on their side, to make them totally satisfied with their stay. Having said that, we are aware of the level of service we offer and we make amends for our mistakes....More

    Reviewed 1 week ago

    We traveled from California and this was our first stop in Italy. What a wondeerful experience! We were greeted with the warmest welcome and service.Our doorman took care of our car without us even knowing it had been parked. The front desk staff were very...More

    Thank Judy C
    Response from Noemi C, Responsabile relazioni con la clientela at The Westin Excelsior FlorenceResponded 1 week ago

    Dear Judy C, We would like to return the big thank you you have extended to our staff: thank you so much for this amazing feedback! From your comment transpired all the love and passion that we put everyday in our job. Seeing you smiling...More

    Reviewed 2 weeks ago

    The hotel staff welcomes you already at the gate in the very professional way. The check-in experience was simple and friendly. While our room was not ready yet, we were given temporary room to refresh after the trip and rest. It was very nice gesture....More

    Thank Krzysztof D
    Response from Noemi C, Responsabile relazioni con la clientela at The Westin Excelsior FlorenceResponded 2 weeks ago

    Dear Mr. Krzysztof D, First of all: you are a great photographer!!! Furthermore: thank you for your amazing words spent for all of us! We are glad that you have had a great experience here with us. Being a historical building we do our best...More

    The St. Regis Florence
    1,306 reviews
    #14 of 409 hotels in Florence
    0.08 mi
     
    Antica Torre di Via Tornabuoni
    1,158 reviews
    #15 of 409 hotels in Florence
    0.3 mi
     
    Santa Maria Novella Hotel
    1,700 reviews
    #27 of 409 hotels in Florence
    0.2 mi
     
    Grand Hotel Minerva
    2,015 reviews
    #52 of 409 hotels in Florence
    0.2 mi
     
    About
    Awards & Recognition
    GreenPartner
    Certificate of Excellence
    Amenities
    • Top amenities
    • Restaurant
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Free Internet
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Laundry Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    Details
    • Price range
    • US$371 - US$1,482 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #19 Romantic Hotel in Florence
    • #19 Family Hotel in Florence
    • #25 Luxury Hotel in Florence
    • #30 Business Hotel in Florence
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 171
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Orbitz, Travelocity, Hotels.com, Booking.com, Priceline, Agoda, Hotwire, TripOnline SA, getaroom.com, Cancelon and HotelQuickly so you can book your The Westin Excelsior Florence reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Italy >
    • Tuscany >
    • Province of Florence >
    • Florence >
    • Santa Maria Novella
    • Also Known As
    • The Westin Excelsior Florence Hotel Florence ,
    • Westin Florence ,
    • Florence Westin ,
    • Westin Excelsior Florence
    Add Photo Photos
    Traveller (971)
    Room & Suite (690)
    Dining (125)
    Pool & Beach (3)
    Hotel & Grounds (633)
    Bathroom (58)
    Business Centre & Event Rooms (13)
    Family and Play Areas (2)
    Nearby
    Santa Maria Novella
    Santa Maria Novella train station welcomes the
    majority of the people arriving in Florence, which
    might explain the hectic pace. Commuters and tourists
    come across the constant hustle and bustle of the
    station before exiting, taking a few steps and
    stopping amazed in Piazza di Santa Maria Novella. It
    is impossible not to admire the the square, housing
    one of the most charming basilicas in Florence. The
    ...More
    Santa Maria Novella Hotel
    1,700 reviews
    .22 miles away
     
    The St. Regis Florence
    1,306 reviews
    .08 miles away
     
    Grand Hotel Minerva
    2,015 reviews
    .21 miles away
     
    Nearby Restaurants
    Trattoria Sostanza
    1,117 reviews
    .08 miles away
    Ostaria dei Centopoveri
    1,827 reviews
    .12 miles away
    SESTO On Arno
    891 reviews
    .02 miles away
    Trattoria dei 13 Gobbi
    2,859 reviews
    .05 miles away
    Nearby Attractions
    Chiesa di Ognissanti
    212 reviews
    .04 miles away
    Ognissanti
    96 reviews
    .03 miles away
    Piazza Ognissanti
    49 reviews
    .04 miles away
    San Frediano in Cestello
    41 reviews
    .13 miles away
    Ask a question
    Questions & Answers
    kathleentitus
    2 October 2017|
    Answer
    Response from BettendorfTraveler | Reviewed this property |
    Hello - unfortunately, I have stayed only at the Westin, but not the St. Regis. As you are probably aware, they are on the same piazza. I doubt that you could go wrong with either one, but it is difficult to imagine a... More
    1
    Vote
    Marlene S
    26 September 2017|
    AnswerShow all 2 answers
    Response from PaulS15 | Reviewed this property |
    Took taxi from westin to airport. It is a flat fixed fee. Approx twenty five euros
    2
    Votes
    Room Tips
    "Get one overlooking the river!"
    Read review
    "If you would like a view of the Arno River, you should request it."
    Read review
    "rooms with a view of the river or plaza,. typical modest size rooms as per european standards"
    Read review
    "Ask for a river view"
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing