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All reviewssanta crocearno riverrooftop bar and poolbeautiful hotelpiazzale michelangeloconcierge staffsuperior roompastrieswould definitely stay here againsitting areabreakfast was excellentfavorite hotelour honeymoonbeautiful roomwould highly recommend this hotelmajor attractionslarge bathroom
We checked into the Lucchesi on 11/20/17 and were extremely disappointed with the rooms and common areas. We observed several areas which were dirty and observed mold on the walls. We immediately went to the front desk and respectfully told them we were unhappy with...More
1 Thank jmonello
Response from Giancarlo_Carniani, Direttore at Plaza Lucchesi HotelResponded 8 December 2017
I put my best attention to your review!
First of all I made my investigation with the Reception Staff about your situation.
After your check-in in the Suite as booked tha agency contacted the Reception to tell about your disappointement, the Lady at...More
Much appreciation to the staff for making a week stay incredible
Assistant manager was so helpful.
Kudos to concierge. She really helped me so much it made my entire visit fantastic
Room was comfortable and well appointed. Excellence across the board.More
Response from Giancarlo_Carniani, Direttore at Plaza Lucchesi HotelResponded 29 November 2017
I am very glad to read your wonderful words about our service and the professionalism of my Staff. I wiil extend your congratulations to them!!!
Thank you for devoting your time to your review on Tripadvisor.
Hope to welcome you very soon!
My mum and I recently stayed at Plaza Lucchesi for 3 nights whilst we explored Florence. It is the perfect location: it is in a quiet area right on the River Arno and less than a 5 minute walk to Sante Croce. It meant that...More
Thank Hannah S
Response from Giancarlo_Carniani, Direttore at Plaza Lucchesi HotelResponded 1 December 2017
it is a pleasure to read your wonderful feedback!
I am very happy to know how much you loved your experience at Plaza Lucchesi for the strategic location, the well cleaned room, the rich breakfast to start the day with energy, and above...More
Cant find anything negative to say about this place. Everything from the staff through to the room was spot on. Would highly recommend to anyone visiting Florence.
It was our first time visiting the city, and this hotel made the experience all that more memorable.More
Response from Giancarlo_Carniani, Direttore at Plaza Lucchesi HotelResponded 24 November 2017
thank you for leaving your kind review on Tripadvisor!!!
I am glad to read your appreciation about all the aspects of your stay at Plaza Lucchesi and that you will keep with you a wonderful memory of us!!
Looking forward to welcoming you...More
Me and my partner stayed here for 4 nights beginning of November. All of the staff are so friendly and helpful, we had a drink most nights in the hotel bar before or after we had been out however we didn't eat in the hotel....More
1 Thank Natalie B
Response from Giancarlo_Carniani, Direttore at Plaza Lucchesi HotelResponded 14 November 2017
thank you for your kind feedback about your stay at the Plaza Hotel Lucchesi.
I am such proud of my Staff efficiency and helpfulness and I am glad that you enjoyed the Hotel outlets too.
As November is the beginning of low season...More
Stop and stare at the beauty and symmetry of the Basilica of Santa Croce any time day or night. Unraveling around it are a number of architectural and artistic masterpieces, from the Synagogue to the Central National Library. As a hub for young people, the area gets busy with people who want to have fun: a continuous flow of tourists and locals become animated by songs and dances.
Response from Doctor_SkiBum | Reviewed this property |
Hotel is within walking distance to everything. It is centrally located to multiple restaurants and shopping is wonderful on both sides of the river particularly on the hotel side where you will find the most “touristy... More
Hotel is within walking distance to everything. It is centrally located to multiple restaurants and shopping is wonderful on both sides of the river particularly on the hotel side where you will find the most “touristy” sites. A four year old might find more enjoyment riding in something as there is much to see and you will walk everywhere. Taking taxis can be expensive if you use that as your primary source of transport. As for mosquitos, we were there in Dec and last time in the fall so not sure; the hotel is on the riverfront. I would take all necessary precautions simply because there are large bodies of water. The internet is a bit cumbersome so if planning to do much work just know it is not sign-in once and you’re done type of thing. That is the only real objection we had staying at this property. Breakfast is easy, well executed and has enough choices for your child.