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Plaza Lucchesi Hotel

1,671 reviews
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Traveller (973)
Room & Suite (578)
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Overview
  • Excellent63%
  • Very good27%
  • Average7%
  • Poor2%
  • Terrible1%
Travellers talk about
“santa croce”(134 reviews)
“arno river”(188 reviews)
Free Wifi
Breakfast included
Air Conditioning
Rooftop Pool
Non-Smoking Hotel
Restaurant
Room Service
4.0 Star Hotel
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Offers from Plaza Lucchesi Hotel
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,671)Write a Review
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All reviewssanta crocearno riverrooftop bar and poolbeautiful hotelpiazzale michelangeloconcierge staffsuperior roompastrieswould definitely stay here againsitting areabreakfast was excellentfavorite hotelour honeymoonbeautiful roomwould highly recommend this hotelmajor attractionslarge bathroom
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21 - 25 of 1,242 reviews
Reviewed 1 December 2017

We checked into the Lucchesi on 11/20/17 and were extremely disappointed with the rooms and common areas. We observed several areas which were dirty and observed mold on the walls. We immediately went to the front desk and respectfully told them we were unhappy with...More

1  Thank jmonello
Response from Giancarlo_Carniani, Direttore at Plaza Lucchesi HotelResponded 8 December 2017

Dear Guest, I put my best attention to your review! First of all I made my investigation with the Reception Staff about your situation. After your check-in in the Suite as booked tha agency contacted the Reception to tell about your disappointement, the Lady at...More

Reviewed 26 November 2017 via mobile

Much appreciation to the staff for making a week stay incredible Assistant manager was so helpful. Kudos to concierge. She really helped me so much it made my entire visit fantastic Room was comfortable and well appointed. Excellence across the board.More

Thank Malibutravel
Response from Giancarlo_Carniani, Direttore at Plaza Lucchesi HotelResponded 29 November 2017

Dear Guest, I am very glad to read your wonderful words about our service and the professionalism of my Staff. I wiil extend your congratulations to them!!! Thank you for devoting your time to your review on Tripadvisor. Hope to welcome you very soon! Kind...More

Reviewed 26 November 2017

My mum and I recently stayed at Plaza Lucchesi for 3 nights whilst we explored Florence. It is the perfect location: it is in a quiet area right on the River Arno and less than a 5 minute walk to Sante Croce. It meant that...More

Thank Hannah S
Response from Giancarlo_Carniani, Direttore at Plaza Lucchesi HotelResponded 1 December 2017

Dear Guest, it is a pleasure to read your wonderful feedback! I am very happy to know how much you loved your experience at Plaza Lucchesi for the strategic location, the well cleaned room, the rich breakfast to start the day with energy, and above...More

Reviewed 21 November 2017 via mobile

Cant find anything negative to say about this place. Everything from the staff through to the room was spot on. Would highly recommend to anyone visiting Florence. It was our first time visiting the city, and this hotel made the experience all that more memorable.More

Thank DanielMackay1985
Response from Giancarlo_Carniani, Direttore at Plaza Lucchesi HotelResponded 24 November 2017

Dear Guest, thank you for leaving your kind review on Tripadvisor!!! I am glad to read your appreciation about all the aspects of your stay at Plaza Lucchesi and that you will keep with you a wonderful memory of us!! Looking forward to welcoming you...More

Reviewed 12 November 2017

Me and my partner stayed here for 4 nights beginning of November. All of the staff are so friendly and helpful, we had a drink most nights in the hotel bar before or after we had been out however we didn't eat in the hotel....More

1  Thank Natalie B
Response from Giancarlo_Carniani, Direttore at Plaza Lucchesi HotelResponded 14 November 2017

Dear Guest, thank you for your kind feedback about your stay at the Plaza Hotel Lucchesi. I am such proud of my Staff efficiency and helpfulness and I am glad that you enjoyed the Hotel outlets too. As November is the beginning of low season...More

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134567249
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Bar/Lounge
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Room Service
Breakfast included
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$144 - US$486 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#35 Family Hotel in Florence
#38 Business Hotel in Florence
#40 Luxury Hotel in Florence
#41 Romantic Hotel in Florence
Room types
Non-Smoking Rooms, Suites, Family Rooms, Accessible rooms
Details
Price range
US$144 - US$486 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#35 Family Hotel in Florence
#38 Business Hotel in Florence
#40 Luxury Hotel in Florence
#41 Romantic Hotel in Florence
Room types
Non-Smoking Rooms, Suites, Family Rooms, Accessible rooms
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Traveller (973)
Room & Suite (578)
Dining (69)
Pool & Beach (44)
Business Centre & Event Rooms (1)
Nearby
Santa Croce
Stop and stare at the beauty and symmetry of the
Basilica of Santa Croce any time day or night.
Unraveling around it are a number of architectural and
artistic masterpieces, from the Synagogue to the
Central National Library. As a hub for young people,
the area gets busy with people who want to have fun: a
continuous flow of tourists and locals become animated
by songs and dances.
...More
Questions & Answers
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kkoz99
19 February 2018|
Answer
Response from Doctor_SkiBum | Reviewed this property |
Hotel is within walking distance to everything. It is centrally located to multiple restaurants and shopping is wonderful on both sides of the river particularly on the hotel side where you will find the most “touristy... More
1
Vote
Zhen Hao T
8 January 2018|
AnswerShow all 5 answers
Response from James S | Reviewed this property |
I think it was about €20 if that
0
Votes
Aditi R
28 December 2017|
Answer
Response from Doctor_SkiBum | Reviewed this property |
Ours had an oversized queen bed but I understood there are separate beds in other rooms. Mattresses are not very comfortable. WiFi is cumbersome
0
Votes
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12345623
Room Tips
"Avoid single rooms!"
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"You must have the view to the River Arno"
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"Great no matter what"
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"Updated! Much better than before!"
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