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I visited this place with my family for only one night (fortunately!). In our room the window can’t be closed and it was so cold inside! We had to sleep with all our clothes on because of the cold! Absolutely disappointed!
This is no exaggeration when i say this is the most miss-leading hotel. We were promised so many things that we didn't receive such as a view and a balcony which wasn't the worst part. The hotel was filthy and disgusting and the staff were...More
The room was dirty, bed sheets were not clean, towels were wet left inside the toilet. The shower was also dirty, with hair from some old customers perhaps, the soap was used before us, the light in the room was really really poor, the curtains...More
There seem to be some ‘superior rooms’ but most booking places don’t get them. I wouldn’t consider going there again. Might be worth a risk if you can get the ‘superior’ room.
Tired, lacking maintenance and generally poor facilities. Shutters blocked the window and the...More
The hotel is 3 star, and should not habe that much. Rooms are getting old. No air conditioning available. Not enough room ventilation
People attending was ok.
Location was convenient, out of the noise, and nice walk path to the centre alongside the river Arno.
Santa Maria Novella train station welcomes the majority of the people arriving in Florence, which might explain the hectic pace. Commuters and tourists come across the constant hustle and bustle of the station before exiting, taking a few steps and stopping amazed in Piazza di Santa Maria Novella. It is impossible not to admire the the square, housing one of the most charming basilicas in Florence. The
area has plenty of local spots to taste Tuscan specialties, but don’t stop in the main streets alone; the narrower side streets always ensure satisfaction. The huge Parco Delle Cascine provides a solution to the need for a green area as well as a historic welcome in the form of a bronze statue of King Vittorio Emanuele II riding a horse.