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Hotel River

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#95 of 422 Hotels in Florence
Certificate of Excellence
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Hotel River
Hotel River
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730 Reviews from our TripAdvisor Community

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Showing 458: English reviews
Athens, Greece
Reviewed 2 days ago NEWvia mobile

The rooms are great, with view over the river and quite large. The stuff is very helpfull, they helped us with directions, restaurants, taxis, delivery, anything you can imagine. Location is good, there are direct buses to the center and the train station right in front of the hotel. And finally, breakfast is more that you would expect, only healthy...

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Helpful?
Thank Miruna P
Fullerton, California
Reviewed 6 days ago NEW

Fantastic room, view, staff and location. Great view of the river. Guess room was recently renovated. Super clean and cozy. Bathroom large, similar to Marriott hotels- beautiful. Very nice and will return soon.

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Helpful?
Thank Havazeke
Management response:

Dear Guest, Thank you very much for your nice review and above all for loving the new style of our rooms. All the staff of the Hotel River aims to make our guests’ stay comfortable and pleasant. Hoping to receive you back soon, best regards, Marilena – Lhp – Hotel River

Tel Aviv, Israel
Reviewed 1 week ago

Hotel river was amaizing! The hotel stuff was so nice and helpfull! The room was warm and cozy.. the location is fantastic, with a river view. We stayed in florance for 4 nights, hotel river was an amazing choice, we would defently come back! The breakfast was great, everything is clean and neat! Great! Fantastic! Highly recommended!!!

Review collected in partnership with this hotel
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Thank zoeartzi
Management response:

Dear Guest, We are so glad for the beautiful words dedicated to our Hotel River. Happy that you enjoyed your stay in Florence, we look forward to welcome once again for another pleasant occasion. Best regards, Marilena Hotel River – LHP – Firenze

Reviewed 1 week ago via mobile

Our room was really nice with modern furnitures and great bathroom. The staff were very friendly and helpful. Good location nice & quiet area with reasonable price. Will surely recommend to friends visiting Florence.

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Thank Rhodalyn d
Management response:

Dear Guest, We are so thankful for the nice words you spent for the Hotel River and, above all, for appreciating our wonderful new rooms and our staff. Hoping to welcome you back very soon, best regards, Marilena Hotel River – LHP – Firenze

Fort Lauderdale, Florida
Reviewed 1 week ago via mobile

Room didn't have a great view. However the hotel and the hotel terrace overlooked the river. One out of the hotel you are by the river. Amazing view ! The hotel is about 10-15 min by taxi from the train station. And within walking to distance to many great sites. The hotel staff actually gave us a map on arrival...

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Thank bushum
Management response:

Dear Guest, Thank you very much for sharing your experience at the Hotel River and, above all, thank you for the wonderful words you spent for us. We are happy you enjoyed the new and modern style of our rooms and the breathless view of our terrace. Our purpose is to make our guests’ stay nice and comfortable and every...

Aberdeen, United Kingdom
Reviewed 8 January 2017

Although frequent independent travellers we used an agent as this was a birthday treat. We certainly will not use them again (Barrhead travel) the booking was all wrong when we arrived but the hotel went the extra mile and sorted everything. Rooms are small and the aircon has a mind of its own. We travelled in winter so it was...

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Thank Pinkfluffyworld
Los Angeles, California
Reviewed 22 November 2016

We stayed on the second floor where the rooms were older. We would have booked one of the newer rooms, but they were no longer available. Other than being outdated, the room had a strange musty smell, random light switches that didn't work, A/C that couldn't be adjusted, and mold in the shower. As others had mentioned, some staff is...

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Thank Henry T
Simone C, Direttore at Hotel River, responded to this review

Dear Guest, first of all thanks for staying at the Hotel River on the occasion of your trip to Florence. We do apologize for not meeting and satisfying your expectations. A guest not satisfied is a failure for all of us and we hope to have the chanche to regain the consideration we would like to deserve. Best regards from...

Virginia Beach, Virginia
Reviewed 7 November 2016 via mobile

We started our vacation to Italy in Florence, staying at the Hotel River. The hotel is conveniently located to the Ponte Vecchio, Uffizi Gallery and many other sites. Our room was small, but spotless and looked recently renovated. Since we stayed for a week, we enjoyed being located where we could walk to various destinations. The staff was mostly friendly...

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Thank Pat E
Simone C, Direttore at Hotel River, responded to this review

Dear Guest, we really thank you for choosing our Hotel River for your stay in Florence; also many thanks for your nice review. We also thank you for recommending our Hotel to the other travellers. Sincerely Simone Canessa Hotel Manager LHP Hotel River - Florence

Warrington, United Kingdom
Reviewed 4 November 2016 via mobile

Stayed 3 nights for a short break. Can not fault the hotel. Very pleasant reception staff. More than acceptable room. Good location just a short stroll from everything worth seeing. Didn't eat or drink in the hotel but used the balcony for a lovely hour drinking prosecco watching the world go by.

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2Thank pollyanna057
Simone C, Direttore at Hotel River, responded to this review

Dear Guest, we really thank you for staying at the Hotel River and for sharing your experience on Tripadvisor. We truly appreciate your lovely review and we are glad to hear that you enjoyed your stay. Thanks a lot again and we look forward to welcome you again very soon. Sincerely Simone Canessa Hotel Manager LHP Hotel River -Florence

London
Reviewed 3 November 2016

My partner and I stayed for 2 nights and it was a truly great experience. I'd emailed ahead to ask that a bottle of wine be arranged for the room, as we were arriving on my partner's birthday. When we actually checked in the receptionist Marilena noted that the room was a twin on the booking (a mistake) and double...

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2Thank LibertytripS
Simone C, Direttore at Hotel River, responded to this review

Dear Guests, we really thank you for choosing our Hotel River for your stay in Florence; also many thanks for your excellent and lovely review which is the best award to our efforts in making memorable our guest's stay. A special thanks from our superhero Marilena! We are happy that you enjoyed so much the stay and we look forward...

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Staying in Santa Croce

Neighbourhood Profile
Santa Croce
Stop and stare at the beauty and symmetry of the Basilica of Santa Croce any time day or night. Unraveling around it are a number of architectural and artistic masterpieces, from the Synagogue to the Central National Library. As a hub for young people, the area gets busy with people who want to have fun: a continuous flow of tourists and locals become animated by songs and dances.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Breakfast included
  • Room Service
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Breakfast included
  • Room Service
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Hotel River

Address: Lungarno della Zecca Vecchia 18, 50122, Florence, Italy (Formerly BEST WESTERN Hotel River)
Region: Italy > Tuscany > Province of Florence > Florence > Santa Croce
Price Range: £82 - £193 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel River 4*
Number of rooms: 38
Reservation Options:
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Also Known As:
River Hotel Florence
Hotel Style:
#57 Luxury Hotel in Florence
#108 Romantic Hotel in Florence
#125 Family Hotel in Florence
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Questions & Answers

Here's what travellers have asked, with answers from Hotel River staff and other travellers.
17 questions
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Questions? Get answers from Hotel River staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The River view is amazing make use of the small balcony - the views are wonderful.”
 of 5 bubbles Pinkfluffyworld, 8 Jan 2017 | Read review
“Rooms on 3rd floor and up are newer/renovated”
 of 5 bubbles 924henryt, 22 Nov 2016 | Read review
“ask for rooms on the 4th floor”
 of 5 bubbles 437miriamk, 30 Oct 2016 | Read review
“higher floors appear to have the better rooms. You'd probably need to upgrade though”
 of 5 bubbles 2Rs-geos, 28 Oct 2016 | Read review
“Fourth floor rooms overlooking the river have a balcony. Very nice”
 of 5 bubbles JimB451, 1 Oct 2016 | Read review
5 of 5