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Hotel Berna

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319 Reviews from our TripAdvisor Community

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Showing 150: English reviews
Newport South Wales
Reviewed 2 weeks ago

The hotel is just across the road from the Firenze Santa Maria Novella station, but since that is the end of the line there is no rail noise. It is on a very busy road, but the extra double glazed window kept most of the noise out. Rooms were large, furnished in an old fashioned style but is matched the...

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Helpful?
Thank Brynthebike
Istanbul
Reviewed 4 weeks ago

Very helpful owner helped us over baby crib , leaving luggage and other things.. Perfect breakfast. Clean rooms. Perfect location. Thank you for everything. We are very thankful. Only minor thing is the smallest elevator in the building.

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Thank fkf275
Rehovot, Israel
Reviewed 25 October 2016

It was one of our best choices ever. We are a family of four, so we took the large room with one double and two juniors beds. The beds were excellent. The breakfast basic but very good and sufficient, cereals, cheese, salami, cookies and coffee on command. But who does the difference is the manager lady, Nadia. Her good advises...

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Helpful?
Thank EliandMarina
Nadia D, Responsabile relazioni pubbliche at Hotel Berna, responded to this review

שלום תינוק;) תודה רבה על המילים החמות למלא אותי שמחה. כולנו שמחים לדעת שאתה אוהב מקבל בברכה שלנו אבל מעל פירנצה. חיבוק נדיה & צוות Hi baby;) thank you so much for the kind words fill me with joy. we are all happy to know that you like getting our welcome but above Florence. A hug Nadia & Staff

West Hempstead, New York
Reviewed 16 October 2016 via mobile

We only stayed one night but it was very nice. Clean, pleasant staff and comfortable. Breakfast was excellent. Would stay again especially because of location. 5 min walk to train station. They customized the contents of the mini bar with your requests and they are complementary. Upon check out the offer water and snacks complementary as well.

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Thank Annie H
Nadia D, Responsabile relazioni pubbliche at Hotel Berna, responded to this review

We always try to pamper our customers so that they feel a bit 'like home, and know that this has helped to make your weekend special is a great pride for us. Your warmth and your sweetness comforts us and encourages us to improve even more. We hope to have in the near future, the pleasure of welcoming you again...

cleveland
Reviewed 25 September 2016

Hotel is very handy for anyone arriving in Florence by train as it situated close to railway station, the staff looked after our luggage when we arrived early before our room was available and again when we had checked out as our train was not due until later in the evening

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Thank jamesbR9651MW
Freiburg im Breisgau, Germany
Reviewed 13 September 2016

nice room, friendly people. Close to center of town and railway station located. Breakfast is unfortunaly very italian style. Wlan is perfect Tea and coffee and minibar in the room. And they care for your car.

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Thank dieterZ4237IG
Mumbai (Bombay), India
Reviewed 30 August 2016

The place is walking distance from the station. Also the receptionist was helpful with the main sites to see in Firenze and travel options etc. Basic hotel, but I think we payed a very high price. The rooms are small but clean.

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Thank Punit29
Texas
Reviewed 28 August 2016

Florence is a city which can be explored on foot. We specifically wanted to stay in a hotel which was close to the station because we wanted to visit Pisa and Cinque Terre while staying here and did not want to walk a lot to the station. We chose Berna based on the reviews here and we were not disappointed....

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Thank Logophiile
Nadia D, Responsabile relazioni pubbliche at Hotel Berna, responded to this review

We have no words to thank you for this wonderful review. We always try to pamper our customers so that they feel a bit 'like home, and know that this has helped to make your weekend special is a great pride for us. Your warmth and your sweetness comforts us and encourages us to improve even more. We hope to...

Edmonton, Canada
Reviewed 16 June 2016

Arrived in Florence and started looking for this place. No sign outside. Light fixtures hanging on wall by one cord. Keys to room hard to use. Close to main train station and restaurants and Academia gallery as well as Duomo. BEWARE OF TAXI drivers in Florence, THEY ARE CROOKS.

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Thank Barry N
Katy
Reviewed 9 June 2016 via mobile

If you have nothing nice to say, keep your mouth shut. Don't stay here! No air conditioning even though they said they had it. Mini fridge not working. Girl at desk gave excuse after excuse. Very flippant about our inquiries. At least Hotels.com gave us a credit back for this stay.

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Thank KatyVBQueen

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Staying in San Lorenzo

Neighbourhood Profile
San Lorenzo
San Lorenzo’s lively merchants shout out from behind stalls with an array of products in one of the most traditional neighborhoods in Florence. Different ethnic groups join together in the large outdoor market of San Lorenzo and in the Central Market, a vast multi-floored building. Visitors are bound to fall in love with this area and in particular, with its variety of food, especially those focusing on Florentine dishes as well as international selections. Nobody leaves San Lorenzo without a shopping bag in hand or with an empty stomach.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair access
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Multilingual Staff
  • Room Service
  • Airport Transportation
  • Laundry Service
Official Description (provided by the hotel)
It's easy to fall in love with Florence, and it's inevitable that you will fall in love with the 2-star Hotel Berna.It will be the lovely rooms and friendly hospitality; it will be its convenience to Santa Maria Novella train station; it will be because this hotel makes a stay in Florence for work or pleasure even more pleasant.Whether your favorite sights are the fascinating Galleries of the Accademia, or the fun boutiques on the shopping streets of the town center, Hotel Berna in Florence makes them easier to reach than ever. ... more   less 

Additional Information about Hotel Berna

Address: Largo Fratelli Alinari 11 | Santa Maria Novella, 50123, Florence, Italy
Region: Italy > Tuscany > Province of Florence > Florence > San Lorenzo
Price Range: £48 - £139 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Hotel Berna 2*
Number of rooms: 9
Reservation Options:
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Also Known As:
Berna Hotel Florence
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Questions & Answers

Questions? Get answers from Hotel Berna staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Reserved directly from the hotel, they send you emails welcoming you and asking you pillow and mattress choices.”
 of 5 bubbles helsmith23, 12 Apr 2016 | Read review
“high floor”
 of 5 bubbles aliK7911RC, 30 Dec 2015 | Read review
“I found the street facing rooms to be quiet enough with the windows closed and despite my door facing the front door the noise was less than I expected.”
 of 5 bubbles 264vp, 15 Nov 2014 | Read review
“Dont bring much "things, leave at The airport,Room is quite small but cute style. Their pantry was very "red" i love it so much.we have free breakfast and good companion by the staff.”
 of 5 bubbles Ima-Momski, 28 Jul 2013 | Read review
“It has triple rooms which is a bonus.”
 of 5 bubbles 343laurar, 21 Jul 2013 | Read review
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