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Santa Maria Novella Hotel

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#30 of 422 Hotels in Florence
Certificate of Excellence
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1 room 2 adults 0 children
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Santa Maria Novella Hotel
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1,555 Reviews from our TripAdvisor Community

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Jerusalem, Israel
Reviewed 2 days ago NEW

The hotel location is excellent with 5min walking distance to the dom. Very nice crew, excellent breakfast, large room, very clean and we had very nice view towards Santa Maria Novela church. The hotel us in a walking distance to the train staition Finally the price was just low relative to the hosting quality.

Thank EBY2013
South Korea
Reviewed 1 week ago

If you want to stay away from massive hotel chains, but does not mean you want to compromise to something less, I think this Hotel is quite a well made substitution. I was here for a week visit in Florence and the hotel is located in a beautiful corner in Santa Maria Novella square. The area is quiet and attracts...

1Thank Alexander K
London, United Kingdom
Reviewed 2 weeks ago

The hotel in itself is really nice, place on the edge of the Santa Maria Novella square, also 5 min walk to the centre. I found that the hotel had quite some issues, a couple of times things in the room were missing/not working, so was not enthusiastic about that. However the service of the staff was impeccable and they...

1Thank Btommasi
Brussels, Belgium
Reviewed 20 January 2017

Nice hotel, rather small, very friendly staff, excellent breakfast in a amazingly beautiful galley, and very well located along the river nearby the Ponte Vecchio and close to the historical center. We stayed in a two bedroom suite in the modern part, which was very convenient for the three of us (me, my wife and our 17 y old daughter)....

2Thank Jacques d
Blue Island, Illinois
Reviewed 18 January 2017 via mobile

My wife and I loved this hotel. We upgraded our stay to have a view of the piazza (square) and I'm glad we splurged. Phenomenal view! There's a good selection of American channels on the TV (not that you'll be watching much). Very decadent rooms and a very comfortable bedding and shower. Centrally located and an easy 1 block walk...

2Thank TomW1365
New York City, New York
Reviewed 17 January 2017 via mobile

Everything was fantastic here from the location to the staff and service and the beautiful room what a great place to spend my birthday, the front desk was extremely helpful even organised a private tour of a winery for us at a moments notice! Will definately be back!

1Thank Gferr
Reviewed 12 January 2017 via mobile

We have stayed for 4 nights and I could not have asked for more! Breakfast is superb and the room was cosy and very clean. 3minutes walking for the Dome and all the beauties of the historical centre. The terrace has a beautiful view of the square. 5 minutes walking from the train station! Strongly recommend!

1Thank Ana Lucia T
Johannesburg, South Africa
Reviewed 5 January 2017

We loved staying at this hotel. It's beautifully decorated and the Rooms overlooking the Santa Maria Square are spacious and well located. Excellent soundproofing and very warm. The staff are friendly and the Breakfast room is quite spectacular. We were able to walk to all major attractions comfortably with many restaurants on the doorstep. Would Definitely return.

4Thank 993Don1981
SMNovella, The management at Santa Maria Novella Hotel, responded to this review

Dear Guest, thank you for taking time to review our Hotel Santa Maria Novella. We are very happy to read that you liked our hotel and especially that you appreciate the comfort of our rooms, our breakfast and the service of our staff. We would be very glad to welcoming you back. With our best regards, Hotel Santa Maria Novella,...

Worthing, United Kingdom
Reviewed 31 December 2016 via mobile

We stayed here for 5 night's for a relations birthday and which also took us into the New Year. Having picked a room without a view I didn't quite appreciate it actually meant that. No view except a stone well. Being on the 2nd floor also meant very little day light permeated the room making it feel chlostrophobic. Also, this...

1Thank fdbenke
SMNovella, Manager at Santa Maria Novella Hotel, responded to this review

Dear Guest, we thank you for choosing the Hotel Santa Maria Novella and we thank you for taking the time to review our hotel. We are happy to know that you mainly had a nice stay and you liked the cleaning service and the taste in furnishing the rooms , even if you would had preferred an higher floor ,...

Sydney, Australia
Reviewed 27 December 2016

We chose this hotel because our favourite tour company, Martin Randall who have the highest possible standards uses it for their Florence tours. The hotel was very picturesque, our upgraded junior suite room was beautiful but being between summer and winter was hot and I had to leave the windows opening to the piazza open at night, which was very...

2Thank JennyWren056

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Staying in Santa Maria Novella

Neighbourhood Profile
Santa Maria Novella
Santa Maria Novella train station welcomes the majority of the people arriving in Florence, which might explain the hectic pace. Commuters and tourists come across the constant hustle and bustle of the station before exiting, taking a few steps and stopping amazed in Piazza di Santa Maria Novella. It is impossible not to admire the the square, housing one of the most charming basilicas in Florence. The area has plenty of local spots to taste Tuscan specialties, but don’t stop in the main streets alone; the narrower side streets always ensure satisfaction. The huge Parco Delle Cascine provides a solution to the need for a green area as well as a historic welcome in the form of a bronze statue of King Vittorio Emanuele II riding a horse.
Explore this neighbourhood


  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Meeting Rooms
  • Babysitting
Official Description (provided by the hotel)
All the rooms are furnished with air conditioning/heating, direct dial telephone, free Wi-Fi internet connection or lan cable connection, hair-dryer, minibar, bath or shower, electric safe, flat screen tv, courtesy set of "Officina Santa Maria Novella," vanity mirror, sleepers, tea pot with herb tea. Superior room with view has a splendid view over the Basilica of Santa Maria Novella, flat screen TV, mini-bar and a splendid marble bathroom ... more   less 

Additional Information about Santa Maria Novella Hotel

Address: Piazza di Santa Maria Novella 1, 50123, Florence, Italy
Region: Italy > Tuscany > Province of Florence > Florence > Santa Maria Novella
Price Range: £119 - £438 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Santa Maria Novella Hotel 4*
Number of rooms: 71
Reservation Options:
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Also Known As:
Santa Maria Novella Florence
Hotel Santa Maria Novella
Hotel Style:
#24 Luxury Hotel in Florence
#25 Business Hotel in Florence
#29 Romantic Hotel in Florence
#31 Family Hotel in Florence
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Questions & Answers

Here's what travellers have asked, with answers from Santa Maria Novella Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Look for the superior rooms”
 of 5 bubbles EBY2013, 23 Feb 2017 | Read review
“Best Views”
 of 5 bubbles L4559KLalexanderk, 12 Feb 2017 | Read review
“Room with a view a little higher up will allow you to see over the buildings and the extended horizon.”
 of 5 bubbles 993Don1981, 4 Jan 2017 | Read review
“As lovely as it is to be on the piazza, it is very noisy at night”
 of 5 bubbles JennyWren056, 26 Dec 2016 | Read review
“Make sure the airconditioning is available if the weather is hot”
 of 5 bubbles mvandenbuuse, 19 Dec 2016 | Read review
5 of 5