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Relais Santa Croce

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#110 of 421 Hotels in Florence
Certificate of Excellence
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1 room 2 adults 0 children
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Relais Santa Croce
Relais Santa Croce
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375 Reviews from our TripAdvisor Community

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Showing 222: English reviews
London, United Kingdom
Reviewed 9 May 2012

Highly recommend the Junior Suite, if you get a free upgrade. It's worth it. Breakfast is good, but I wish there were more choice. Not the most central (depending on how you see Florence), but definitely a quiet hotel ideal for a romantic getaway.

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1Thank John D
Sao Paulo, SP
Reviewed 6 May 2012

We were offered an upgrade to what is called the Presidential Suite , by " only" additional €200 a night. We were tired, did not think well, so we took it... Detail, the one that " sold" it to us, mentioned that breakfast was included in the additional tariff. Summary, the smell of the bathroom was so bad that spoiled...

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3Thank Ricardo26111
Eugenio R, General Manager at Relais Santa Croce, responded to this review

Dear Guest, we do thank you for your comments and we apologizde for the inconvenience. we are so sorry that you were not able to enjoy and appreciate the Hotel and our services. unfortunately as you know, Florence is medieval old Town and specially in humid and warm weather rarely, but is happening that there is a light bad smell...

Reviewed 6 May 2012 via mobile

Beautiful hotel with very beautiful rooms in the center of Florence. The only negative thing I have to say is that i can't understand why every 2 star hotel has free Internet and a 5 star plus hotel charges 14 euro per day. Nevertheless a great stay.

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Thank SKiener
Guadalajara, Mexico
Reviewed 2 May 2012

When we arrived, our room was ready and we had a very warm welcome. The check in process included a visit to the hotel facilities since it was a Palace which was a surprise for us. The room was a little bit small but the view was fantastic. The only drag is the noise because of the wooden floors and...

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Thank Sergio S
London, United Kingdom
Reviewed 28 April 2012

I selected this hotel based on the fact it's a Baglioni hotel - a known Italian brand of hotel - known for discreet service. It is within a 10 min walk from the Arno, the Rebublica Square and the museums, yet it is in a much quieter spot than many of the other 5* hotels, and feels all the more...

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3Thank gilhespy
Reviewed 23 April 2012

This hotel was a palazzo and it shows. The public rooms are charming and befitting a palazzo. The best part of the rooms, besides the views on upper floors, is the wonderful modern marble baths. The service was excellent, the breakfast delicious....a complete buffet and cooked to order items as well. The location is wonderful, mere minutes from Santa Croce...

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Thank adnill
Bethesda
Reviewed 18 April 2012

We were in Florence for 3 days in April, 2012, stayed at the Relais Santa Croce and loved our experience there. The staff was wonderful and very helpful. They made recommendations for dinner, tours and were very, very pleasant. Our room was terrific. We had a portal window with a view of the Cathedral Santa Croce. The room was well...

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Thank Andy W
Sheffield
Reviewed 28 March 2012

We stayed at the hotel for 4 nights in March 2012. From our arrival to our departure, the staff could not do enough to make us feel welcome and help in any way. The hotel is in an old palace that has been converted into a 3 Michelin starred restaurant (not part of the hotel) and the hotel with only...

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3Thank battersby33
nyc
Reviewed 24 March 2012

My husband and i just returned from a wonderful week at this lovely property. We had a very quiet and charming room with a balcony overlooking Santa Croce. This is a small hotel that combines old world charm and updated amenities with style and grace. Outstanding staff and service from the moment you arrive sets this hotel apart from many...

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1Thank countess57
Dublin, Ireland
Reviewed 22 January 2012

Excellent Service, attentive staff. Breakfast was included & was lovely, but not sure if I would pay extra for it.

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1Thank Colm D

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Staying in Santa Croce

Neighbourhood Profile
Santa Croce
Stop and stare at the beauty and symmetry of the Basilica of Santa Croce any time day or night. Unraveling around it are a number of architectural and artistic masterpieces, from the Synagogue to the Central National Library. As a hub for young people, the area gets busy with people who want to have fun: a continuous flow of tourists and locals become animated by songs and dances.
Explore this neighbourhood

Amenities

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  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
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Questions & Answers

Here's what travellers have asked, with answers from Relais Santa Croce staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Some rooms have a view of Santa Croce, which is magnificent at night!”
 of 5 bubbles AuntieK27, 21 Nov 2016 | Read review
“Request a room with a view”
  • What a welcome!
  • Our bed
  • Bathroom
  • This view though!
  • Absolutely stunning
 of 5 bubbles Nossy27, 25 Oct 2016 | Read review
“Book early”
 of 5 bubbles 630stewartc, 1 Oct 2016 | Read review
“room 206 was great”
 of 5 bubbles KLB5486, 10 Sep 2016 | Read review
“Ask for a room with a view of Santa Croce church. Waking up to that view is truly unforgettable.”
 of 5 bubbles konradl59, 16 Aug 2016 | Read review
5 of 5