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All reviewspiazza santa maria novellagreat locationtrain stationdecent breakfastroom was spaciousdouble bedminute walkan easy walkon footvisiting florencecroissantssquarechurchluggageelevatorsusannaattractions
This hotel has a perfect location to train station if you are thinking of talking a day trip to Pisa also you can reach walking to all florence attraction. Staff was excellent and very helpful. Breakfast was good. All in all a very good stay....More
I stayed at Hotel Universo 2 nights, 1 week apart. The rooms are tiny and no-frills, but it is clean and the location is great if you are travelling by train and have luggage. Breakfast is included. The staff were very friendly, especially Susanna at...More
I am giving this hotel a one point.
The room, while clean, has spartan decoration and a view into a wall and small so I gave it a “3” point to start with. From this “3” point I have deducted one point because the photos...More
Great location on the square with several restaurants and convenience stores, a short walk to the train and bus terminal.
Room & bathroom were small but adequate. Continental breakfast was ok, but I did expect a little bit more variety. The ladies servicing the breakfast...More
The hotel was around 5 mins walk from the station. The location is perfect, walkable to any major spot that interests you. The staff are very nice and gave us a early check-in 3 hours prior to the agreed time.
Lift is small, only suits...More
Santa Maria Novella train station welcomes the majority of the people arriving in Florence, which might explain the hectic pace. Commuters and tourists come across the constant hustle and bustle of the station before exiting, taking a few steps and stopping amazed in Piazza di Santa Maria Novella. It is impossible not to admire the the square, housing one of the most charming basilicas in Florence. The
area has plenty of local spots to taste Tuscan specialties, but don’t stop in the main streets alone; the narrower side streets always ensure satisfaction. The huge Parco Delle Cascine provides a solution to the need for a green area as well as a historic welcome in the form of a bronze statue of King Vittorio Emanuele II riding a horse.
Both Front Desk attendants spoke English when we were there. You will find out that it is much more likely than not that Front Desk attendants at every hotel in a major Italian city WILL speak English.