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Relais Florence

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04/06/2017 05/06/2017
1 room 2 adults 0 children
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73 Reviews from our TripAdvisor Community

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Margao, India
Reviewed 22 October 2016

Finding it is an issue, because the No 48 is in a totally different place, some warning could have been put of the website. The place room is spacious but could do with cleaning. Even the small garden outside the french door is unkept. The soap dispenser and bathroom needed a scrub. The towels were thread bare but later changed...

Thank blaise c
Reviewed 24 March 2016

This was the second time that I had stayed at Relais, the first being almost exactly two years ago. The first time was with a friend, this time with my boyfriend and another couple. The hotel is in a convenient location, particularly if you travel by train. While it is not luxurious, the hotel is humble, clean and most importantly...

Thank StarRise
Boston, Massachusetts
Reviewed 2 August 2015

I had made a reservation with Relais Florence for one night for myself and teenage daughter. When we arrived at the designated date, first, it was hard to find the hotel as there was no sign in front, and, once we found it, we had to ring a bell and gentleman came down to let us in. Once we got...

Thank Mary W
Los Angeles, California
Reviewed 2 November 2014

Me and my husband had an amazing weekend. 10 words: Great location, wonderful staff, excelent price, very clean and very comfortable. it felt like home, the proprietaries gave us great advices of restaurants and pubs. Just perfect!!

2Thank Danielle W
Santa Fe, NM
Reviewed 29 October 2014

The location is just a couple blocks from the Santa Maria Novella station, a block and a half from the Duomo, not even a block to the Capelle Medici ... everything in Florence is walkable. Despite it's central location it is very very quiet at night. We stayed on a ground floor room and I am a very light sleeper,...

1Thank ChileTraveler2008
Reviewed 15 October 2014

My friend and I recently stayed at this hotel it was our first hotel for two nights on a trip to Italy. Located close to the train station and central to sight seeing. Cant fault it, clean, comfortable and homely. The couple who run the hotel were absolutely amazing helping with our trip, sight seeing and general safety in the...

2Thank Colleen H
London, United Kingdom
Reviewed 21 July 2014 via mobile

Me and my cousin have been backpacking across Europe the past few weeks and we were totally blown away by the genuine loveliness of the couple that owns this hotel! Nothing was too much trouble for them and they were an all round delight, showing us all the best restaurants, where the best views were etc! We even came back...

3Thank Stephanieraa
Reviewed 15 July 2014

Second hotel on our 14 day tour. Pros: Great location, close to train station. Pierro was an extremely pleasant host. Cons: Entrance from the street is a little eery - 3 sets of doors - felt like we were going into a cave and all the locks and bolts were a little daunting. We had Room #1 which is right...

Thank Cat425
Richmond, Virginia
Reviewed 22 June 2014

I give relais five stars based on what you pay here vs other places in Florence I've stayed. It is a good deal for a clean, friendly environment. Pierre was fabulous. As other reviewers have mentioned, he gave us lots of attention and helped us find some good spots for gelato and dinner. He watched our bags all day and...

2Thank Ashley M
Reviewed 25 April 2014

The couple who own this place, are amazing. SUPER friendly, will take the time to advise you, chat, Pierro told us the best restaurants, even the best place to find Gelatto (and both were totally on the money). His wife gave us great advice for day trips. They make you feel at ease. Rooms are large for Italy standards. Our...

2Thank Katie G

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04/06/2017 05/06/2017
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Staying in Santa Maria Novella

Neighbourhood Profile
Santa Maria Novella
Santa Maria Novella train station welcomes the majority of the people arriving in Florence, which might explain the hectic pace. Commuters and tourists come across the constant hustle and bustle of the station before exiting, taking a few steps and stopping amazed in Piazza di Santa Maria Novella. It is impossible not to admire the the square, housing one of the most charming basilicas in Florence. The area has plenty of local spots to taste Tuscan specialties, but don’t stop in the main streets alone; the narrower side streets always ensure satisfaction. The huge Parco Delle Cascine provides a solution to the need for a green area as well as a historic welcome in the form of a bronze statue of King Vittorio Emanuele II riding a horse.
Explore this neighbourhood


  • Free Internet
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Free Internet
  • Paid Wifi
  • Paid Internet

Additional Information about Relais Florence

Address: Via della Scala 48, 50123, Florence, Italy
Region: Italy > Tuscany > Province of Florence > Florence > Santa Maria Novella
Price Range: £61 - £151 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Relais Florence 2*
Number of rooms: 47
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Also Known As:
Relais Florence Hotel Florence
Relais Hotel Florence
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Questions & Answers

Here's what travellers have asked, with answers from Relais Florence staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you want proximity to train station, stay in San Lorenzo; not this neighborhood!”
A8196XTmaryw, 2 Aug 2015 | Read review
“I was on the first floor - surprisingly no street noise.”
ChileTraveler2008, 29 Oct 2014 | Read review
“There was only my friend and myself on this trip but we stayed in a family room which was of an adequate size for a family.”
5colleenh, 15 Oct 2014 | Read review
“Rooms 3 and 4 are at the back, where it was quiet. Room 1 might've been louder because it was right by the front door.”
AshleyM441, 22 Jun 2014 | Read review
“If you are a family ask to be put in the same hotel.”
Merle3956, 21 Jul 2013 | Read review
5 of 5
US$99* /night
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