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Hotel Santa Croce

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Traveller (148)
Room & Suite (197)
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Overview
  • Excellent65%
  • Very good29%
  • Average4%
  • Poor1%
  • Terrible1%
Travellers talk about
“no elevator”(30 reviews)
“rooms are small”(23 reviews)
“great location”(56 reviews)
AMENITIES
Free Wifi
Breakfast included
Air Conditioning
Non-Smoking Hotel
Concierge
Free Parking
2 Star Hotel
All hotel details
Additional information
Offers from Hotel Santa Croce
Special Offer: Package Deal
Offers from Hotel Santa Croce
Special Offer: Package Deal
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Rooms
10 Jun11 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (856)
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Traveller rating
269
104
17
9
1
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LanguageEnglish
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269
104
17
9
1
Show reviews that mention
All reviewsno elevatorrooms are smallgreat locationold buildingsmiley facecroissantsan enjoyable stayquaint hotelstaff went out of their waymajor attractions in florencewalking distancequiet side streettwo nightstop floorstar hotelgave us a mapthe heart of the city
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1 - 5 of 400 reviews
Reviewed 17 April 2018

My girlfriend and I stayed at this hotel for two nights and it was just average. It is an old hotel, more than a few hundred years old. The building itself is protected for its historic significance but it could definitely benefit from a few...More

2  Thank Solo Man S
Response from Hotel_SantaCroce, Proprietario at Hotel Santa CroceResponded 17 April 2018

Dear Guest, Thank you for your review but we regret that you did not fully appreciate the quality of our hotel and especially our services, like most of our Guests. Our Hotel is totally renovated maintaining the characteristics of the era since it is a...More

Hotel's Favourite
Reviewed 5 July 2017 via mobile

This hotel MUST be recomended, first because of people that are exceptionally friendly, at the service 24h a day, and second - there is nothing hidden - what is offered on internet - that is what you get, enriched with the smile, really clean room,...More

2  Thank Vladimir M
Response from Hotel_SantaCroce, Proprietario at Hotel Santa CroceResponded 6 July 2017

Dear Vladimir, thank you very much for sharing your wonderful experience at Hotel Santa Croce and for giving us this excellent score. We are so happy you appreciated the atmosphere of our Hotel. Thanks again for recomending our Hotel to all Tripadvisor users. We hope...More

Reviewed 19 March 2018

I stayed 2 nights and felt warmly welcomed; the staff always had a cheerful greeting to offer and were generous with help when I needed it (restaurant suggestions, taxi reservations, even offered to carry my suitcase up to my room). For a woman traveling alone,...More

Thank lauratO3122IN
Response from Hotel_SantaCroce, Proprietario at Hotel Santa CroceResponded 27 March 2018

Dear Laura, thank you so much for your wonderful review, we are delighted you had a great time at Hotel Santa Croce and appreciated all of our advices. Regarding hotel and rooms details, we remind you that they are clearly written in the description. We...More

Reviewed 14 January 2018 via mobile

We were a family with 3 small children. The staff went out of their way to make us feel welcome, including offering gluten- and lactose free options for breakfast. The room is small, hallway narrow, so maybe not for people in wheelchairs, but good for...More

Thank Karen Monika S
Response from Hotel_SantaCroce, Proprietario at Hotel Santa CroceResponded 15 January 2018

Dear Karen Monika, thank you for appreciating every detail of our Hotel, we are so delighted to have met also your food needs. Regarding the stairs, it's clearly specified that we are not suitable to accommodate people in wheelchairs because we are a historic building,...More

Reviewed 21 November 2017

We had a great 3 nights at hotel! Very convenient location of a traditional hotel in the heart of the city, easy walking distance to all major sites. Rooms are small but clean, and the service was excellent. The two brothers who own and operate...More

Thank alp5316
Response from Hotel_SantaCroce, Proprietario at Hotel Santa CroceResponded 22 November 2017

Dear Alp, thank you so much for sharing your lovely experience of stay with other Guests and users. We are very happy you had a very great time here and you enjoyed everything we have to offer, it's very important for us. We hope you'll...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Breakfast included
Concierge
Multilingual Staff
Room amenities
Air Conditioning
Details
Price range
US$109 - US$369 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#36 Romantic Hotel in Florence
#56 Business Hotel in Florence
Room types
Non-Smoking Rooms
Details
Price range
US$109 - US$369 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#36 Romantic Hotel in Florence
#56 Business Hotel in Florence
Room types
Non-Smoking Rooms
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Traveller (148)
Room & Suite (197)
Dining (27)
Nearby
Uffizi
Every visitor coming to Florence for the first time
will immediately identify with Uffizi. As in past
times, passing through Via dei Calzaiuoli, you can
reach the city center, the Florence that everybody
dreams of. In just a few steps, visitors can
experience the rare beauty of the capital of the
Renaissance. walking delighted across Palazzo Vecchio
and overlooking Piazza della Signoria, up to the
...More
Questions & Answers
Ask a question
jinyeelee
31 May 2017|
AnswerShow all 3 answers
Response from Hotel_SantaCroce | Property representative |
Dear Guest Jinyeelee, thank you for your interest. Regarding your request, you can find all information you need below: How to reach us by plane, from the Amerigo Vespucci Airport of Florence: - By taxi it takes about 30... More
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Luisajipe
4 April 2017|
AnswerShow all 2 answers
Response from Hotel_SantaCroce | Property representative |
Hotel Santa Croce
0
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Google Translation
fatsd
21 October 2016|
Answer
Response from Hotel_SantaCroce | Property representative |
Dear Guest, thank you for your interest. Hotel Santa Croce is an Historical Building dating back to the 600s in the heart of Historical Centre of Florence and there isn't an elevator. However, the Staff carries on the bags... More
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Google Translation
Room Tips
"try the lower floors for more constant hot water flow as the higher ones have a bit of a difficulty with that."
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"On the lower floors there is no lift but there are only 4 floors in building"
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"No elevators as with most hotels in the historic district. Staff will carry bags."
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"Try to get rooms on the first floor as there is no elevator"
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