Four Seasons Hotel Firenze
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Four Seasons Hotel Firenze

Traveller (1716)
One of our rooms
Room & Suite (852)
Il Palagio restaurant at the Four Seasons Hotel Firenze
Dining (204)
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About

5.0
#23 of 422 hotels in Florence
4.6 of 5 bubbles
Location
4.9 of 5 bubbles
Cleanliness
4.9 of 5 bubbles
Service
4.4 of 5 bubbles
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Stroll the city's biggest private garden - a tranquil haven of statues, fountains and centuries-old trees - or retire to your suite where frescoes line the walls amid original architectural features. Our historic Hotel, with its Michelin-starred Italian restaurant and a locally inspired Spa where you can spend afternoons in pure indulgence, is just steps away from the cultural heart of Florence.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Bar / lounge
Bicycle rental
Babysitting
Children Activities (Kid / Family Friendly)
Parking
Wifi
Fitness / spa changing rooms
Sauna
Hot bath
Outdoor pool
Heated pool
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Special diet menus
Poolside bar
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Shuttle bus service
Car hire
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Full body massage
Massage
Salon
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
Room features
Allergy-free room
Air conditioning
Additional bathroom
Private balcony
Room service
Minibar
Refrigerator
Flatscreen TV
Safe
Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
5.0 of 5 stars
HOTEL STYLE
Park View
Luxury
Languages Spoken
English, French, German, Italian

Location

Borgo Pinti, 99, 50121, Florence Italy
Name/address in local language
Getting there
Good for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 89 out of 100
89
Peretola Airport
Gal Galilei Airport
44.2 mi
See all flights
Alamanni-Stazione Santa Maria Novella
20 minFlorence Tramway Network
5.0
5.0 of 5 bubbles2,198 reviews
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Reviews summary
This summary was created by AI, based on recent reviews.
Powered by AI

Four Seasons Hotel Firenze earns rave reviews for its attentive service and professional staff, creating personalized guest experiences. Travelers are consistently impressed by the hotel's cleanliness and the luxurious, historic atmosphere that defines its character. The well-situated location allows for easy exploration of Florence's historic sites, and while the hotel represents a memorable splurge, some guests note the parking constraints for larger vehicles. The rooms receive high praise for their historic charm infused with modern amenities, and the hotel's spa, pool, gym, and beautifully adorned gardens are frequently cited as highlights of a lavish stay.
Location
Convenient
Atmosphere
Luxurious
Rooms
Comfortable
Value
Extraordinary
Cleanliness
Pristine
Service
Attentive
Amenities
Opulent

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2,198Reviews31Q+A100Room tips
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Detailed Reviews
usanel wrote a review Mar 2020
St. Petersburg, Russia
5.0 of 5 bubbles
Above all of my picky expectations!
Private. Beautiful. Very clean.

Some might think that the location of this hotel is a bit too far from the Piazza del Duomo. However there is an organized shuttle bus straight from the door of the hotel to the piazza Della Repubblica, almost every hour until the evening.

Personally I enjoy walking back, after the best dinners from the local restaurants, suggested by the unbelievable Concierge team. Taking the fact that hotel is only 15 minutes away from the Santa Maria del Fiore, it is an amazing walk with beautiful views to the perfectly prepared bed.
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Review collected in partnership with Four Seasons
Date of stay: February 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from FSFlorence, Direttore at Four Seasons Hotel Firenze
Responded 5 Mar 2020
Dear usanel, Thank you for choosing us and leaving a review after your stay. We are happy to know that we went above your expectations and that you enjoyed our oasis immersed in the greenery of our secular park, just a few steps from the city's cultural heart, but far from the crowds. We will share your comment with the Concierge team and all the staff, in the meanwhile we are looking forward to your next visit. Best regards, Max Musto General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
RJ663 wrote a review Feb 2020
New York City, New York
5.0 of 5 bubbles
This is a remarkable hotel which enhanced our wonderful visit in Florence. If it were possible to rank a hotel at more than 5 stars, this would be it. The room was most comfortable, very quiet, large and excellently appointed in all ways, with a marvelous view of the extensive grounds (called the 'garden'). The services were superb from all individuals, with great restaurant reservations made by the concierge. We saw it as an advantage to be outside of the exact center of Florence, but all the sites were within a 10 to 20 minute walk. Of course, for such an excellent and luxurious hotel, the prices are expensive, which must be realized. But this wonderful hotel is a reason to return to Florence once again, all on its own.
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Review collected in partnership with Four Seasons
Date of stay: February 2020
4.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
A lot to digest? Read an AI-generated summary of recent traveller reviews.
Parmar02 wrote a review Sept 2020
London
5.0 of 5 bubbles
I have stayed at many Four Seasons properties and I have to say, the Firenze property did not disappoint. It was my first trip travelling abroad during COVID so I was already feeling very anxious about it all but the minute I arrived at the Four Seasons, I felt at ease. They have gone above and beyond to ensure their guests feel safe. The property is a beautiful property and as soon as you enter, you have the pleasure of seeing the beautiful courtyard. I loved the character of the hotel. The staff were fantastic and went above and beyond to ensure every request of ours was met. The gardens are beautiful and well manicured. The location of the hotel is around a 10 minute walk away from the centre of Florence which is perfect as you can bee away from the hustle and bustle in the evening. Thank you to the fabulous team at the Four Seasons for making our stay wonderful.
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Date of stay: September 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Four Seasons Hotel Firenze, Direttore generale at Four Seasons Hotel Firenze
Responded 28 Sept 2020
Dear Parmar02, First of all, I would like to thank you very much to choose us as your first travel during this strange situation for all of us. We are delighted that you enjoyed your stay with us and found the service friendly and professional, and that you enjoyed our Urban Resort, immersed in the private Gherardesca Garden, an oasis of peace in the heart of Firenze. We are also happy to read that you felt safe; we are proud to follow the Four Seasons global Lead With Care health and safety program, which sets out clear procedures that educate and empower employees to take care of guests and each other. I will share your nice feedback with all the team. Looking forward to having you back soon. Best regards, Max Musto General Manager
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Jim F wrote a review Jan 2023
5.0 of 5 bubbles
This sprawling hotel in Florence has to be the most comfortable place to stay in the entire city. The furnishings, room size, amenities and staff make for a magical experience.

The restaurant Il Palagio left me feeling elevated mentally and spiritually. Gastronomically I was pleased and satisfied.

The level of customer service is world class. Present but not overbearing. My room was always attended to in such a way that I felt like a good friend was taking care of me in my own home.
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Review collected in partnership with Four Seasons
Date of stay: January 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mr.C wrote a review Feb 2023
Monaco
5.0 of 5 bubbles
I recently stayed at the Four Seasons and had a very enjoyable stay for the week I was there.

The hotel is situated in a beautiful palazzo with Renaissance architecture, intricate ceilings and art to be seen every corner you look. The central lobby of the hotel with the magnificent statue, luxurious furnishings and all the wonderful shops that line the corridors with is most impressive.

The bar is always a perfect place to be. Comfortable luxury furniture, great cocktails and live music daily. The vintage negroni is a must.

The gardens are beautifully kept and are such a peaceful thing to look at from your room and to walk in, especially after a busy day in the centre of the city.

The rooms of the hotel have large marble bathrooms with separate marble clad shower rooms and separate toilet and bidet rooms. Some even have a roll top bath with large windows which can open up with views across the lovely gardens. My particular room also had a spectacular view of the Duomo, which was unexpected. The rooms themselves, besides the bathrooms, perhaps could do with a little renovation to bring it more up to date but nothing too drastic as the classical design is perfect for such an historical building in such an historical city.

Breakfast was always of a very high standard, with perfect pastries and eggs with the most wonderful bright yolks.

Service is always attentive and friendly.

Despite some reviews of this hotel, I found the hotel to be pleasantly central, with the duomo and Piazza della Signoria a leisurely stroll away. Yet the hotel is on the edge of the centre enough to enjoy the peace and quiet of the acres of garden and the sounds of fountains and birds tweeting, it’s really quite tranquil.

The Four Seasons in Florence is certainly the best option for a hotel in the city and I look forward to returning in the future.

I thoroughly recommend this beautiful hotel for anyone visiting Florence.
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Date of stay: February 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
babs441 wrote a review Sept 2020
+1
5.0 of 5 bubbles
This hotel has been on my wishlist for a while and we decided to finally book a 4 night stay to relax and enjoy the property and city. This was our first time in a Four Seasons resort and I have feeling we will be staying at a lot of Four Seasons in the future. This hotel let me rephrase this ,this Palace is a dream come true. Service was superb everyone was kind and ready to help at all times. But what makes this property so special is the grounds and details. The immaculately well kept gardens are stunning and we enjoyed our daily walks in the afternoon after a dip in the pool. I LOVED that even the gardens and hand sanitizer smelled of Dr. Vranjes. There are beautiful works of art everywhere. The ceilings are ornate and beautiful. There beautiful and important paintings and sculptures everywhere. It's like staying in a museum. We ate at the hotel a lot from room service to lunch at the pool and everything was delicious. The only complaint is the the Saffron risotto was so good that we wish the plate was bigger. This is a hotel you want to come and enjoy. What a beautiful place cant wait to return soon!
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Date of stay: August 2020
4.0 of 5 bubblesValue
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Four Seasons Hotel Firenze, Direttore generale at Four Seasons Hotel Firenze
Responded 24 Sept 2020
Dear babs441, What a great review! First of all, I would like to thank you so much for leaving a review after your stay with us. We are happy to read that you've had such a great experience and honored to have been the first Four Seasons you ever visited. We will share your comment with all our staff. We are looking forward to your next visit. Best regards, Max Musto General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sheeva M wrote a review May 2022
+1
1.0 of 5 bubbles
I love Florence but this was absolutely unacceptable from @fsflorence having previously worked at Four Seasons! Mouldy fruit on day 1, mouldy cucumbers on day 2.. mouldy fruit on the last day and a dead fly on the lettuce! And they charged €60 for the packed lunch salad with dead fly on it 🙀

We stayed here in September 2016 for a wedding it was amazing!

This time the pool was under construction and we weren’t notified, the bedding was all synthetic, the quality and service was not that of a Four Seasons Hotel and we had 3 rooms. All of us had the exact same experiences to the point we had to start eating out

I know Covid has been tough on businesses, but Four Seasons is a 5 star ⭐️ hotel charging ridiculous rates and then economising on quality. It used to be our favourite hotel, but after a week there we couldn’t even look at the food anymore and just wanted to leave! Please be wary if you go there and check everything 🙏🏻 We complained on numerous occasions, showed the photos and even the actual mould. This does not pass a health inspection if there was one

I would be very vigilant of any food served to you, their orange juice was fresh on a few days and the last day was out of a carton. They didn’t even offer a decent discount but to be honest, nothing could really take back this awful experience
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Date of stay: April 2022Trip type: Travelled with family
Room Tip: Always check your food!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Lucia Longo, Owner at Four Seasons Hotel Firenze
Responded 12 May 2022
Dear Sheeva, On behalf of Sandra Oliva, Hotel Manager of our property, please accept our deep apology. We'll be happy to discuss about the experience in details at your convenience. Best regards, FSHF
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Adambkane wrote a review Jan 2020
5.0 of 5 bubbles
This is one of the finest four seasons(and hotels) I’ve experienced. Staff are friendly and helpful and the service is incredible. Room and facilities are excellent. Breakfast and brunch were both worthwhile. Concierge can accommodate any request and were able to get us all our preferred reservations for dinner. The gym and spa are also just outstanding. The 11 acre private garden is stunning to walk through during the day or in the evening.
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Date of stay: January 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
richardlX7749BL wrote a review Aug 2023
Doha, Qatar
5.0 of 5 bubbles
From the moment we arrived at the hotel—through check-in, breakfast and meals, pool service, room service, and concierge—we were warmly welcomed and treated majestically.
All staff teams were brilliant, warm, discrete, and genuine with can-do and can-help attitudes. The chambermaids were the most thorough and professional we have ever encountered in our global travels over many years.
Maintaining the current standards of service, which are of the highest level, will ensure the Four Seasons in Florence, with its magnificent gardens, grounds, and facilities, remains a globally outstanding and unbeatable oasis in a city steeped in history, culture, and vibrancy.
Very well done to management and staff and our sincerest appreciation.
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Review collected in partnership with Four Seasons
Date of stay: August 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Four Seasons Hotel Firenze, Owner at Four Seasons Hotel Firenze
Responded 8 Sept 2023
Dear Richard, Thank you so much for sharing your outstanding experience at the Four Seasons Hotel Firenze! Your feedback is both heartwarming and motivating. Our goal is to provide impeccable service, and your kind words affirm that our dedicated staff exceeded your expectations. We are indeed fortunate to be located in a city rich in history and culture, and we strive to be an unbeatable oasis for our guests. We look forward to welcoming you back soon. Kind regards, Max Musto General Manager
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Tony A wrote a review Jul 2022
1.0 of 5 bubbles
Settled in to the room at 10:30 on a Saturday night. Music blasting. So loud you could hear every song, the beats vibrating on the walls. I call down they tell me it’s a wedding ending at 11. Okay, that’s fine. 11:08 I call down telling them I want to go to sleep. Excuses, excuses. Eventually they tell me that they’ll make sure the wedding guests keep the doors closed in the venue downstairs to keep the sound lower. My jaw dropped. The amount of money I spent at this place and these people are basically telling me there’s nothing they can do about a party going on in their premise. Suffice to say if you’re worried about getting a good nights sleep don’t play Russian Roulette with this place because they don’t care and the sound will keep you up.
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Date of stay: July 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Four Seasons Hotel Firenze, Owner at Four Seasons Hotel Firenze
Responded 26 Aug 2022
Dear tonyaM5039FX, Please accept our deep apology. We'll be happy to discuss about your experience in details at your convenience. Best regards, Sandra Oliva Hotel Manager
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
marvylous asked a question Feb 2022
San Jose, California31 contributions13 helpful votes
Does the hotel offer transportation, such as airport pick up/drop off?
Answer from nyckt
New York City, New York150 contributions21 helpful votes
It is not complimentary, but they will definitely arrange it for you upon request.
Alessandra W asked a question Aug 2021
Cortona, Italy35 contributions4 helpful votes
Is it necessary to prebook the restaurant if staying as a guest?
Answer from FSFlorence
Florence, Italy1 helpful vote
Dear Alessandr, It is recommended to reserve your table in advance because especially during weekends the restaurants are very busy. You can Chat with us through our app, call us or email our concierge. Looking forward to having you! FS Staff
ELC asked a question Jul 2020
London, United Kingdom151 contributions81 helpful votes
Do you have to wear masks by the pool?
Answer from FSFlorence
Florence, Italy1 helpful vote
Dear Emma Thanks for the interest in our property. Guests are required to wear a mask while walking in the public areas inside the building, and they can stay by the pool and outdoor in the garden and restaurants without wearing a mask, but still respecting the social distancing measures. To comply with the new rules, the access to the pool has been regulated in order to guarantee the required of distance between each guests. We really hope to have you as our guest soon! Best regards Martina Nesti
ELC asked a question Jul 2020
London, United Kingdom151 contributions81 helpful votes
How is breakfast here? It's my favourite meal of the day.
Answer from Goodmorning2U_11
Atlanta, Georgia34 contributions56 helpful votes
Its impossible to beat the breakfast at the Four Seasons Florence. The eggs made to order, the French toast to die for, the coffee...I could go on and on.
VacationLoverFoo asked a question Dec 2019
Los Angeles, California32 contributions4 helpful votes
Does this resort have a breakfast buffet?
Answer from Cliff J
New York City, New York98 contributions11 helpful votes
Yes. Amazing
Funtraveller007 wrote a tip Apr 2024
Bromsgrove, United Kingdom75 contributions35 helpful votes
5.0 of 5 bubbles
"Table needs to be booked in advance Allow time to get there, as it’s not as central as many of the other hotels"
Read full review
Dawood Al-Jarrah wrote a tip Feb 2024
Kuwait115 contributions80 helpful votes
5.0 of 5 bubbles
"Try to avoid rooms on the street to avoid annoying footsteps of high heels and boots "
Read full review
Sinclair P wrote a tip Dec 2023
West Hollywood, California41 contributions45 helpful votes
5.0 of 5 bubbles
"Get the suites!"
Read full review
H I wrote a tip Aug 2023
Wales14 contributions7 helpful votes
5.0 of 5 bubbles
"If you're walking to the city centre, leave and return via the Villa building."
Read full review
RICHnGABE wrote a tip Aug 2023
Puerto Vallarta, Mexico524 contributions88 helpful votes
5.0 of 5 bubbles
"Ask for Sundus"
Read full review
Not the right property for you?
There are more places to choose from in the Florence area.
PRICE RANGE
£1,415 - £1,822 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
4 seasons hotel firenze, florence four seasons
LOCATION
ItalyTuscanyProvince of FlorenceFlorenceFlorence Historic Center
NUMBER OF ROOMS
116
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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FOUR SEASONS HOTEL FIRENZE - Updated 2024 Reviews, Photos & Prices

Frequently Asked Questions about Four Seasons Hotel Firenze
Which popular attractions are close to Four Seasons Hotel Firenze?
Nearby attractions include Adventure Rooms Florence (0.3 miles), Basilica della Santissima Annunziata - Chiesa di Santa Maria della Scala (0.3 miles), and Sinagoga e Museo Ebraico (0.3 miles).
What are some of the property amenities at Four Seasons Hotel Firenze?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Four Seasons Hotel Firenze?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Four Seasons Hotel Firenze?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Four Seasons Hotel Firenze?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to Four Seasons Hotel Firenze?
Conveniently located restaurants include Il Palagio, Acquacotta, and Trattoria Accadi.
Are there opportunities to exercise at Four Seasons Hotel Firenze?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Four Seasons Hotel Firenze have airport transportation?
Yes, Four Seasons Hotel Firenze offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Four Seasons Hotel Firenze located near the city centre?
Yes, it is 0.9 miles away from the centre of Florence.
Are any cleaning services offered at Four Seasons Hotel Firenze?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Four Seasons Hotel Firenze?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
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