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Grand Hotel Palazzo - MGallery by Sofitel

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Traveller (437)
Room & Suite (237)
Dining (66)
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Overview
  • Excellent43%
  • Very good28%
  • Average13%
  • Poor8%
  • Terrible8%
Travellers talk about
“rooftop pool”(7 reviews)
“facing the sea”(4 reviews)
“top floor”(7 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
5 Star Hotel
All hotel details
Additional information
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (570)
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40
52
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24
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LanguageEnglish
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40
52
25
16
24
Show reviews that mention
All reviewsrooftop poolfacing the seatop floorjunior suitemany yearssmall poolfabulous hotelgrand old ladysea frontdeep bathtublarge bedthe bed was extremely comfortablehousekeeping staffexecutive chefbreakfast itemsrestaurant barwelcome gift
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1 - 5 of 157 reviews
Reviewed 5 days ago

We stayed from the 7th May to the 14th May 2018 in Room 242. The room was beautiful, some signs of wear and tear, but this didn't detract from the cleanliness and beauty of the room. The breakfast was lovely, the staff were hardworking, and...More

Thank Sharon N
Response from Direzione D, Direttore at Grand Hotel Palazzo – MGallery by SofitelResponded 5 days ago

Dear Guest, thanks so much for your nice review. It has been a great pleasure to have you as a Guest in our hotel and we are glad to know that your stay was fine and that you appreciated our amenities. e hope and are...More

Hotel's Favourite
Reviewed 28 June 2017 via mobile

My wife and I stayed at the Grand Hotel Palazzo in Livorno for two nights. The establishment is a regal sort of hotel that most likely once served the aristocracy. Its ceilings are vaulted; its common rooms columned. Our room was spacious and comfortable, complete...More

2  Thank Eyeforu
Response from Mariapia D, Direttore at Grand Hotel Palazzo – MGallery by SofitelResponded 1 July 2017

Dear guest, thanks for your review and for your time. I'm glad that your stay was positive and I hope you will come back to visit us. We are waiting for you! Regards,

Reviewed 1 week ago

We stayed 4 nights at this hotel in May 2018 the breakfast was not good it powdered scrambled egg which was disgusting the sausage were boiled not a good selection the staff just ignored you and didn't keep tables clean not a good experience. The...More

1  Thank sweeneytodd6
Response from Direzione D, Direttore at Grand Hotel Palazzo – MGallery by SofitelResponded 5 days ago

Dear Guest, thanks so much for your nice review. It has been a great pleasure to have you as a Guest in our hotel and we are glad to know that your stay was fine and that you appreciated our amenities. e hope and are...More

Reviewed 1 week ago

We loved our stay here, it was our begining of a honeymoon trip , and the employee were really really unforgettable and professionals. We had a lovely dinner and aperitivo. The suite 624 was great view, confortable room and sleeping quality.More

Review collected in partnership with Accorhotels.com
Thank Julia M
Response from Direzione D, Direttore at Grand Hotel Palazzo – MGallery by SofitelResponded 5 days ago

Dear Guest, thanks so much for your nice review. It has been a great pleasure to have you as a Guest in our hotel and we are glad to know that your stay was fine and that you appreciated our amenities. e hope and are...More

Reviewed 2 weeks ago

A nice facade, but beware the inside. Disorganised reception (the 3 pers. reservation was obviously overlooked) with stale cookies as welcome gift. Nice Junior suite with seaview and balcony, but NO AIR CONDITIONING. When asked, the receptionist said the manager does not want it activated...More

4  Thank jeff485
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Most Booked Properties in Livorno
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About
Awards & Recognition
GreenLeaders Silver level
Amenities
Top amenities
Pool
Restaurant
Room Service
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Room Service
Free Parking
Meeting Rooms
Business Centre with Internet Access
Airport Transportation
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast included
Dry Cleaning
Concierge
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Heated pool
Outdoor pool
Details
Price range
US$130 - US$488 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Livorno
#1 Romantic Hotel in Livorno
#2 Luxury Hotel in Livorno
#2 Business Hotel in Livorno
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$130 - US$488 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Livorno
#1 Romantic Hotel in Livorno
#2 Luxury Hotel in Livorno
#2 Business Hotel in Livorno
Room types
Suites, Non-Smoking Rooms
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Traveller (437)
Room & Suite (237)
Dining (66)
Pool & Beach (27)
Amenities (41)
Business Centre & Event Rooms (6)
Questions & Answers
Ask a question
Anissa R
10 April 2018|
AnswerShow all 2 answers
Response from Direzione D | Property representative |
We charge only €.5 Including towel and soft drink for the pool in the top floor. For the Spa, we charge different services (if they are not including in the room rate).
0
Votes
Google Translation
Sonyazin
7 April 2018|
AnswerShow all 6 answers
Response from Direzione D | Property representative |
3-4 hours for 4 people 180 euro approx. Best regards.
1
Vote
Google Translation
Anissa R
19 March 2018|
Answer
Response from Direzione D | Property representative |
Dear Anissa, The outdoor swimming pool is seasonal . But we hope yes. In anycase, you can use to the pool Spa. If you need to organize a day tour in Firenze and Pisa, please contact the reception. Best Regards.
-1
Votes
Google Translation
Room Tips
"Room 242 has a balcony and a side view of the sea."
Read review
"The seaview rooms receives the sun the whole afternoon. To avoid before the month of May: no air-conditioning"
Read review
"We had a sea view"
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"Get a sea view"
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