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Hotel Ilaria

1,148 reviews
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Traveller (299)
Room & Suite (282)
Dining (32)
Overview
  • Excellent66%
  • Very good28%
  • Average4%
  • Poor1%
  • Terrible1%
Travellers talk about
Free Wifi
Breakfast included
Air Conditioning
Hot Tub
Non-Smoking Hotel
Suites
Bar/Lounge
4.0 Star Hotel
All hotel details
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Reviews (1,148)Write a Review
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495
184
26
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3
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All reviewsthe main hotelfree snacks and drinksgreat hotelfree bikeshot tubupgraded to a suitewithin the wallslovely terracethe hotel staffinside the city wallsseparate buildingcoffee machinegreat positionpastriesold townthe hotel offersexcellent breakfast
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431 - 435 of 715 reviews
Reviewed 27 November 2012

As part of our Tauck Culturious tour in October, 2012 we spent 2 nights at this charming hotel right on the edge of town. What a great spot. You could grab one of their bicycles and ride around the delightful rampart and through Lucca as...More

2  Thank SusanP196
Response from MauroCusinato, Direttore at Hotel IlariaResponded 1 December 2012

Dear Madame, we are sorry for your disappoint. The buffet is always available all day long, the guests are free to take soft drinks, hot drinks, beer, sparkling wine and snacks any time they want. However we are really sorry about the behaviour of a...More

Reviewed 25 November 2012

We stayed at Hotel Ilaria on the last night of a two-and-a-half week trip to Italy, and I can honestly say that one night was not long enough. The hotel is situated right inside one of the gate to the old city and is perfectly...More

Thank milgreen2
Response from MauroCusinato, Direttore at Hotel IlariaResponded 16 December 2012

Goodevening, thank you very much for writing about or hotel on the web. We are happy to know that you enjoyed your stay and you apreciated the free upgrade to the tower suite. Sometimes it happens that superior rooms or suites are available, in that...More

Reviewed 18 November 2012

This was easily the best hotel we stayed in during our trip to Italy. We were in the Tower Suite which is located just a 100m down the street from the main hotel. The room was fantastic, great bed, great furnishings, huge bathroom with jet...More

Thank shawnrog
Response from MauroCusinato, Direttore at Hotel IlariaResponded 2 December 2012

Good evening, thank you very much for writing about the hotel and sharing your comment. It is always much apreciated reading new reviews, even more if they are good. We are pleased you enjoyed your room, your stay and Lucca too. We hope to see...More

Reviewed 15 November 2012

The Ilaria is very well located and we couldn't have asked for better in terms of comfort, cleanliness and friendly service from the staff and front desk. Central in Lucca it's an easy walk to anywhere. Breakfasts were excellent, We had a very memorable time...More

2  Thank trish k
Response from MauroCusinato, Direttore at Hotel IlariaResponded 2 December 2012

Good evening, thank you so much for this kind review. We are glad to know that you had memorable time here and that you intend to come back. We hope to see you soon, Best Regards Mauro Cusinato

Reviewed 9 November 2012

We stayed here in 2011 and were so impressed, that it was our only choice upon our return in 2012. The staff (particularly Paula) were so helpful and friendly. The rooms are immaculately clean and well appointed. The added bonus is being able to take...More

1  Thank nyredhead411
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Bar/Lounge
Breakfast included
Hotel Amenities
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Business Centre with Internet Access
Room amenities
Air Conditioning
Minibar
Things to do
Bar/Lounge
Hot Tub
Details
Price range
US$86 - US$290 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Lucca
#2 Family Hotel in Lucca
#3 Luxury Hotel in Lucca
#4 Romantic Hotel in Lucca
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$86 - US$290 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Lucca
#2 Family Hotel in Lucca
#3 Luxury Hotel in Lucca
#4 Romantic Hotel in Lucca
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (299)
Room & Suite (282)
Dining (32)
Pool & Beach (1)
Amenities (2)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Joe B
13 February 2018|
Answer
Response from helo-papa | Reviewed this property |
Yes, go to the web site rome2rio. Apparently there is a bus, hourly, the trip taking 57 mins, for a few Euros.
1
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KelflyOh
12 February 2018|
AnswerShow all 2 answers
Response from alipebperth | Reviewed this property |
Hi there just go to reception and the bikes are locked in the garage behind...you can take them for as long as you want. We had them all day :) xx
0
Votes
KelflyOh
30 December 2017|
AnswerShow all 3 answers
Response from MauroCusinato | Property representative |
Dear Kelfly Oh, thank you for your question! Our Hotel has a private laundry service available form Monday to Friday, otherwise, 5 minutes walking from the Hotel, there is a self laundy, Best regards, Hotel Ilaria
0
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Room Tips
"They provide afternoon tea and snacks at the lobby area daily."
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"above first floor just so you are not right on street level"
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"Get a room overlooking the patio--it's very quiet."
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"Note: Room 208 is above a restaurant and we heard dishes banging into the night and later a conversation from..."
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