Grand Hotel Continental Siena - Starhotels Collezione
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Grand Hotel Continental Siena - Starhotels Collezione

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Panorama of the Altana Suite at the Grand Hotel Continental
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Grand Hotel Continental Siena - Starhotels Collezione
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About

4.5
#10 of 38 hotels in Siena
4.9 of 5 bubbles
Location
4.8 of 5 bubbles
Cleanliness
4.7 of 5 bubbles
Service
4.3 of 5 bubbles
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Grand Hotel Continental in Siena is housed in a magnificent 17th-century palazzo that radiates elegance and charm. With its architectural magnificence, historic splendour and flawless service, every stay is transformed into a truly unique experience. One of the most prestigious hotels in the city, it is the only 5-star boutique hotel situated in the historic centre. Palazzo Gori Pannilini, the noble residence that today houses the hotel, is a wonderful example of Italian elegance. The Palazzo was endowed by Pope Alexander VII as a wedding gift to his niece Olimpia on marrying the Sienese aristocrat. Designed as a celebration of love, it has for centuries hosted the historical figures who made Siena great. Set in an enviable location, the hotel is just a few steps from the magnificent Cathedral and Piazza del Campo, which every year hosts the Palio race for which the city is renowned. Its sophisticated, elegant rooms and suites, with frescoed ceilings, original Tuscan cotto tiled floors and finishings in porcelain, marble and travertine, are finely decorated with antique furniture, precious objects, valuable artworks and luxurious silks. The Sapordivino restaurant offers a gastronomic experience at the very height of Italian culinary expression, with a sophisticated menu where diners can discover the authentic flavours of the purest Sienese tradition of cuisine. At the Lounge Bar by Sapordivino, guests can enjoy an aperitif or an after-dinner cocktail while immersed in a refined and tranquil atmosphere. The hotel houses four of Siena's most impressive halls. Here, high ceilings, beautiful 17th-century frescoes and exquisite Murano glass chandeliers provide the perfect backdrop for private events, weddings, seminars and conferences for up to 100 guests. From the Concierge to the 24-hour room service and valet parking, all the services are carefully selected to make every stay an unforgettable experience.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Bar / lounge
Babysitting
Books, DVDs, music for children
Airport transportation
Conference facilities
Banquet room
Restaurant
Breakfast buffet
Breakfast in the room
Kid-friendly buffet
Highchairs available
Taxi service
Meeting rooms
Baggage storage
Concierge
Doorperson
24-hour front desk
Dry cleaning
Ironing service
Room features
Bathrobes
Air conditioning
Desk
Housekeeping
Private balcony
Minibar
Cable / satellite TV
Complimentary toiletries
Room service
Safe
Telephone
Wake-up service / alarm clock
Hair dryer
Room types
City view
Landmark view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
5.0 of 5 stars
HOTEL STYLE
Luxury
City View
Languages Spoken
English, Italian
Hotel links
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Location

Localita Banchi di Sopra 85, 53100, Siena Italy
Name/address in local language
444Reviews20Q+A58Room tips

Reviews
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Detailed Reviews
GrowMyRevenue wrote a review Aug 2022
Washington DC, District of Columbia67 contributions57 helpful votes
Hotel's Favourite
5.0 of 5 bubbles
The staff, location, and views can't be beat. Rooms are beautifully appointed. The Concierge and front desk staff make you feel like family - professional and personable. We were greeted by name each day. Their restaurant recommendations were fantastic.

Upon arrival, we said we would grab lunch in the hotel. They politely said they could make a nearby reservation. We didn't get the hint, and had an underwhelming lunch in their dining room. Acceptable, not great. Having had other meals in Siena, we should have allowed them to book us a table nearby.

Breakfast in the hotel is fantastic. Be sure to visit the cellar with Gianluca.

The beds are comfortable. Laundry service did a beautiful job.

The location, elegance, and friendly and professional staff make staying here a treat.
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Date of stay: August 2022Trip type: Travelled as a couple
Room Tip: Ask for a room on the back of the hotel with a view of Siena
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Nathalie Beaugonin, General Manager at Grand Hotel Continental Siena - Starhotels Collezione
Responded 12 Sept 2022
Dear Guest, thank you very much for the comments you have shared and we are most delighted to know that you have enjoyed you stay. All feedback is valued. We hope you may once again choose the Grand Hotel Continental for a future stay in Siena, it will be a pleasure to welcome you again! Kind regards, Nathalie Beaugonin Hotel Manager
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roscommon5 wrote a review Aug 2020
United States17 contributions39 helpful votes
5.0 of 5 bubbles
What’s not to like? Grand Hotel Continental is centrally located in the heart of the city and exudes quintessential and authentic Sienese vibes (without being intolerably dated). The staff were very welcoming and friendly and the quick and simple breakfast set-up got our day of winery tours off to the right start. Will definitely stay here again next time I’m in Siena.
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Date of stay: September 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Nathalie Beaugonin, General Manager at Grand Hotel Continental Siena - Starhotels Collezione
Responded 12 Aug 2020
Kind Guest, thank you very much for sharing your experience and we are most pleased to know you have appreciated your experience at the Grand Hotel Continental - Starhotels Collezione. Siena is indeed a most ideal starting point to explore Tuscany. We will be looking forward to welcoming you again. Best regards, Nathalie Beaugonin Hotel Manager
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Tengu07 wrote a review Dec 2021
Boston, Massachusetts139 contributions52 helpful votes
5.0 of 5 bubbles
Staff is kind, knowledgeable and sweet. Rooms are luxurious, bedding is soft , temperature is perfect. Bathrooms are large, well appointed with large rain showers , tub is enormous … take a bath before dinner.

Breakfast is a vast assortment of foods that will easily satisfy any requirements or food restrictions you may have.

Dining room offers wonderful lunch selections, well prepared.

We stay here when in Siena, no need to look further afield. Hotel is in the historic Center, stems ftom the Campo, Duomo, excellent shopping and dining are mere steps away

I can’t say enough about this hotel .
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Date of stay: December 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Nathalie Beaugonin, General Manager at Grand Hotel Continental Siena - Starhotels Collezione
Responded 5 Mar 2022
Kind Guest, thank you very much for sharing your experience, your words are much appreciated. We hope to welcome you soon again in Siena. With regards, Nathalie Beaugonin Hotel Manager
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Jan l wrote a review May 2022
London, United Kingdom80 contributions87 helpful votes
3.0 of 5 bubbles
We have been in Siena for 3 days and walked every street (or so it feels) on arrival at the Grand there was a feeling of ‘hang over’ from cost cutting measures during Covid. Building is ‘grand’ but breakfast certainly isn’t. They still serve coffee in silver jugs, which burns your fingers and is outdated in 2022. The breakfast is minimal, served in dated dingy rooms. Am very surprised that they serve a buffet style. Staff are wearing masks, and seem tired. Our room 320 was at the back of the building, thank God as Friday nights are noisy in the streets. Our room was ok, dated but the view stretching out to the hills is spectacular. We had the room with red curtains. At over 500 pounds Sterling, it is very pricey. The hotel needs an overhaul. E.g. bathroom shower gels etc are all different brands, and stuck on wall, in cheap plastic containers. I think this hotel had a glorious past, it needs someone to come in and sort it out. 1500 pounds for 3 days is a lot for a good view! Food at breakfast is not good, and served very badly. Def get better in cafes on the square. I hate to give such a poor review, but management needs a heads up!
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Date of stay: May 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Nathalie Beaugonin, General Manager at Grand Hotel Continental Siena - Starhotels Collezione
Responded 28 Jun 2022
Dear Guest, thank you for the time you have dedicated to sharing your comments. We are very sorry to know that the traditional and precious silverware and the wide selection of the buffet did not meet your appreciation. In Italy, at time of your stay, it is mandatory for whoever is working to wear protective masks as a ant-covid measure, we operate in respect of the current legislation; we are sorry if this was noted as a negative detail. The amenity selection is part of an environmental friendly approach selecting all recyclable materials and maintaining high quality products. The project that will be further implemented is appreciated by many. All of your comments have been noted and we are sorry not to also have had the chance to collect your suggestions and offer more details personally during the stay. It is certianly our goal to pursue improvements and assure the most pleasant stay to all our guests. With regards, Nathalie Beaugonin Hotel Manager
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SBos2N wrote a review Mar 2022
Boston19 contributions20 helpful votes
3.0 of 5 bubbles
We arrived later in the evening and we had a group with 4 rooms reserved. The rooms were not configured as we requested (e.g. Kings set up instead of twins) so that was a hassle . The rooms themselves were not very elegant but comfortable enough. The view from the windows in the room were simply all cement , walk up terrace was tiny and not really usable. The service at the lobby bar was very tepid (one person serving that was hard to even locate at 8 pm), the breakfast room was lovely but when we arrived for breakfast all of the buffet items (eggs, bacon etc.) were all virtually or completely 'empty'....there seemed to be only one person serving everyone and attempting to manage the buffet . The location of the hotel was great and prior to our arrival the concierge staff was SUPER helpful with restaurant reservations !
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Date of stay: March 2022
4.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
Room Tip: Ask for a room that has a window that doesn't look out to cement
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Nathalie Beaugonin, General Manager at Grand Hotel Continental Siena - Starhotels Collezione
Responded 20 May 2022
Dear Guest, thank you for your review and we are pleased to know that you have appreciated our assistance and the location of the hotel to visit Siena. The requested multiple preferences we acknowledged as much as possible, thus some combinations of preferences were objectively not possible as it was informed. You comments regarding the service have been well noted and met our attention in order to follow up with corrective measure and always assure a most attentive service to our guests, we apologize for the inconvenience reported which certainly does not correspond to our standards. We do hope you may offer us the oppertunity to welcome you once again in Siena. With regards, Nathalie Beaugonin Hotel Manager
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GoddardMalaga wrote a review Jun 2020
Malaga, Spain275 contributions101 helpful votes
5.0 of 5 bubbles
not a budget hotel but a great position to visit the city if you can afford. The rooms are not huge but, if at the back, have excellent views. Breakfast was a little sparse but OK and the whole hotel is simply beautiful and what you expect of this fabulous, if small, city.
We pre booked car parking and if so you can drive right up to the square in front of the hotel and then they will take it and park it. You won't need it if you are on a short visit and only want to enjoy the city for a couple of days.
the bar isn't cheap but how many times do you get to sit an enjoy a drink with friends in such elegant surroundings in the hear of an historic city?
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Date of stay: July 2019
4.0 of 5 bubblesValue
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Room Tip: We had a room at the back overlooking the city scape and country side beyond. Great view from the...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Nathalie Beaugonin, General Manager at Grand Hotel Continental Siena - Starhotels Collezione
Responded 16 Jul 2020
Dear Guest, thank you very much for taking the time to share your experience and we are pleased to know that you have enjoyed your stay in Siena. We look forward to welcoming you once again at the Grand Hotel Continental-Starhotels Collezione. Best regards, Nathalie Beaugonin Hotel Manager
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BethfromA2 wrote a review May 2023
Ann Arbor, Michigan143 contributions99 helpful votes
5.0 of 5 bubbles
Beautiful hotel which used to be a palazzo. Great service by the staff. The breakfast was plentiful and tasty. We asked for a bucket of ice and slices of lemon via room service and they brought it right up at no charge. They printed some train tickets for us too. We were in a tour so they aimed to please. Highly recommend.
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Date of stay: May 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Nathalie Beaugonin, General Manager at Grand Hotel Continental Siena - Starhotels Collezione
Responded 18 May 2023
Dear Guest, you comments and evaluation are greatly appreciated. We are delighted to know that you have much enjoyed your stay and experience our attentive service. We hope you may once again choose the Grand Hotel Continental for a future stay in Siena. With regards, Nathalie Beaugonin General Manager
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girlwithnoborders wrote a review Apr 2021
Del Mar, California54 contributions33 helpful votes
+1
5.0 of 5 bubbles
I have travelled to SIena 2-3 times over the years. It is one of my favorite places in the world. I have stayed at a few different hotels during my visits, but hands down, this hotel has got to be one of the best hotels I have ever been in. (I have high standards, and travelled A LOT). The minute you walk in, it's like walking into a art gallery. The front desk remembers your name, and greets you as you come and go. The room 'OMG". unbelievable. The old Italian decor. Get a tour of the wine cellar, and do a wine tasting. ( I ordered 12 bottles from them to ship to the USA, which they arranged for me from door to door). The location is superb. You are in walking distance to everything, and it's close enough in town where the taxi cabs can pull up close the hotel. There is an amazing deli/butcher shop not far from there. I recommend stopping by, and picking up his homemade sausages and baked goods. If you're really nice he may even pour you a glass of Chianti 😊😊😊
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Date of stay: January 2021
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Room Tip: city view is the best
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Nathalie Beaugonin, General Manager at Grand Hotel Continental Siena - Starhotels Collezione
Responded 14 Jun 2021
Kind Guest, thank you very much for sharing your experience and we are delighted to know you have much enjoyed your stay at the Grand Hotel Continental Siena - Starhotels Collezione. We will be looking forward to welcoming you again soon! Best regards, Nathalie Beaugonin Hotel Manager
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Report response as inappropriate
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Jillian Fisher wrote a review Jul 2020
Woodstock, New York8 contributions5 helpful votes
5.0 of 5 bubbles
If the hotel alone were stunning that would be fine, but the people make this hotel an amazing destination! (I'm late with my review, we stayed here in July 2019.) We had two connecting rooms which were large & lovely. My husband & daughter had the most exquisite wine tasting experience with Omar. Laura, the concierge, went above & beyond with making sure that everything itself was above and beyond. We fully intend to stay here again.
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Date of stay: August 2019
5.0 of 5 bubblesValue
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Nathalie Beaugonin, General Manager at Grand Hotel Continental Siena - Starhotels Collezione
Responded 16 Jul 2020
King guest, thank you for your comments, we are so pleased to know that your stay has left you with such wonderful memories. We will be looking forward to welcoming you again soon in Siena. Best regards, Nathalie Beaugonin Hotel Manager
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Aliaa B wrote a review Feb 2022
United States58 contributions16 helpful votes
5.0 of 5 bubbles
Wonderful hotel in the heart of the city of Siena. This place is full of charm and the rooms give you a very medieval feeling that completes the experience. Very clean hotel, breakfast was excellent and location is perfect to see the whole city. We want to thank each and every staff member but especially the front desk who were very welcoming, attentive and helpful about even the smallest details. A special shout-out to Elena Nardini for answering all our questions and making great recommendations including arranging our guide. Truly exceptional five star service!
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Date of stay: February 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Nathalie Beaugonin, General Manager at Grand Hotel Continental Siena - Starhotels Collezione
Responded 5 Mar 2022
Dear Guest, Thank you very much for dedicating your time to sharing your experience. We appreciate also your words of praise for Elena, a true reward to the dedications to our guests she shares will all the team. It will be our pleasure to welcome you again in Siena at the Grand Hotel Continental Siena - Starhotels Collezione. With regards, Nathalie Beaugonin Hotel Manager
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Selwyn P asked a question Jun 2023
4 contributions
What is the cost of the valet parking per night?
Answer from KenNYC150
New York City, New York233 contributions177 helpful votes
To the best of my memory is was about E25/night. Although, given its location, there is really no alternative but to have the valet parking.
DonnaGGate asked a question Nov 2021
Bologna, Italy2 contributions
Is there an outdoor area for dining?
imbieelf asked a question Oct 2019
New Jersey37 contributions29 helpful votes
What time is check in?
Answer from Dario Cecchini
Pietrasanta, Italy149 contributions180 helpful votes
2 pm
Livvy1313 asked a question Dec 2018
Sydney, Australia13 contributions34 helpful votes
Is the bedroom a separate room from the living area in the Suites or is it really just an open room?
Answer from Jim A
Riverwoods, Illinois73 contributions20 helpful votes
Open room.
Answer from NJTTexas
Texas71 contributions50 helpful votes
We had a driver, so don't know. It didn't seem easy to find since it's in the middle of the crowded city.
Mike M wrote a tip Apr 2024
Bismarck, North Dakota15 contributions1 helpful vote
5.0 of 5 bubbles
"Ask if it's possible to upgrade your room for one with a balcony view of the city."
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Steve M wrote a tip Mar 2024
Miami, Florida47 contributions6 helpful votes
5.0 of 5 bubbles
"Let them handle everything and call ahead so they can plan all of your itinerary. Just tell them exactly what you want and don’t be vague ."
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Elizabeth A wrote a tip Sept 2023
22 contributions2 helpful votes
5.0 of 5 bubbles
"Perfect downtown location close to everything"
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Matthew A wrote a tip Sept 2023
Greensboro, North Carolina26 contributions9 helpful votes
5.0 of 5 bubbles
"Driving to the area is difficult. We parked down the hill and walked."
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KenNYC150 wrote a tip Feb 2023
New York City, New York233 contributions177 helpful votes
5.0 of 5 bubbles
"It isn’t Florence, but a “Room with a View” would be nice."
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Not the right property for you?
There are more places to choose from in the Siena area.
PRICE RANGE
£311 - £529 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
grand hotel continental siena
LOCATION
ItalyTuscanyProvince of SienaSiena
NUMBER OF ROOMS
51
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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GRAND HOTEL CONTINENTAL SIENA - STARHOTELS COLLEZIONE - Updated 2024 Reviews, Photos & Prices

Frequently Asked Questions about Grand Hotel Continental Siena - Starhotels Collezione
Which popular attractions are close to Grand Hotel Continental Siena - Starhotels Collezione?
Nearby attractions include Piazza del Campo (0.2 miles), Duomo di Siena (0.3 miles), and Siena Tartufi (0.2 miles).
What are some of the property amenities at Grand Hotel Continental Siena - Starhotels Collezione?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Grand Hotel Continental Siena - Starhotels Collezione?
Top room amenities include a minibar, air conditioning, and a desk.
What food & drink options are available at Grand Hotel Continental Siena - Starhotels Collezione?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Grand Hotel Continental Siena - Starhotels Collezione?
Yes, valet parking is available to guests.
What are some restaurants close to Grand Hotel Continental Siena - Starhotels Collezione?
Conveniently located restaurants include Il Bocconcino, La Locanda dei Tintori, and L'Oro di Siena.
Does Grand Hotel Continental Siena - Starhotels Collezione have airport transportation?
Yes, Grand Hotel Continental Siena - Starhotels Collezione offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Grand Hotel Continental Siena - Starhotels Collezione located near the city centre?
Yes, it is 0.2 miles away from the centre of Siena.
Does Grand Hotel Continental Siena - Starhotels Collezione offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Grand Hotel Continental Siena - Starhotels Collezione?
The staff speaks multiple languages, including English and Italian.
Are there any historical sites close to Grand Hotel Continental Siena - Starhotels Collezione?
Many travellers enjoy visiting Centro Storico di Siena (0.3 miles), Battistero di San Giovanni (0.2 miles), and Basilica di San Francesco (0.2 miles).
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