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ibis Basel Bahnhof

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#14 of 51 Hotels in Basel
Certificate of Excellence
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ibis Basel Bahnhof
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806 Reviews from our TripAdvisor Community

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Showing 378: English reviews
Riva Del Garda, Italy
Level Contributor
45 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed yesterday NEW

Located near train station but far from centre long walking distance to the centre but here get tram ticket. One arrogant woman age about 30-40 at the front desk she was not nice to guests and didn't behave well as should. I get drink coupon with membership card but woman worker said it is only "for 1 Person just for... More 

Helpful?
Thank Lucetta T
hampshire
Level Contributor
36 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 1 week ago via mobile

Well located a 5 min walk from train station, hotel is next to the tram stop for getting into central Basel, the transport is all free as the reception give you a travel card. If you can show your hotel reservation on your phone, you can get the bus from airport free also. Get number 50 bus from airport, get... More 

Helpful?
Thank chrissyb_10
Sophie J, Manager at ibis Basel Bahnhof, responded to this review

Thank you so much for having taken the time to leave a review here and provide additional tips to our guests. If necessary, we do have some plug adaptors at the reception that we are happy to lend! Thank you once again and see you soon in Basel! More 

Winsford, United Kingdom
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 2 weeks ago via mobile

1st time in Basel and very happy we stopped at this Ibis hotel, it was well located next to the train station, and reasonably priced. Rooms were well laid out with ample space for clothes for a short stay and a very good shower. On arrival we were given a travel card to use over our 3 day stay on... More 

Helpful?
Thank Oracle62
Sophie J, Manager at ibis Basel Bahnhof, responded to this review

A sincere thank you for this extremely positive review. It has been a great pleasure for us to welcome you in our hotel and we definitely hope to see you soon upon your next visit in Basel! More 

Switzerland
Level Contributor
68 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
Reviewed 3 weeks ago via mobile

The hotel is a couple of minutes walk from the train station and located in a quiet street. Cosy room, decent breakfast and underground parking. Highly recommended for a business trip or family week-end as at walking distance from the zoo and city Centre.

Helpful?
Thank The_Swiss_One
Sophie J, Manager at ibis Basel Bahnhof, responded to this review

Thank you very much for having given us a 5 out of 5. We have been delighted to have the opportunity to welcome you here at the ibis Basel Bahnhof. Thank you for your compliments and see you soon! More 

Gold Coast, Australia
2 reviews
Reviewed 4 weeks ago

A very pleasant surprize. All staff were so helpfull and friendly with nothing being too much trouble. The rooms are very clean and comfortable. Great location being so close to the train station and the tram into centre of town literally right outside.Breakfast is good value compared to everywhere else as Switzerland is not cheap.No hesitations in recomending this hotel.Karl... More 

Helpful?
Thank kimbooysen
Sophie J, Manager at ibis Basel Bahnhof, responded to this review

Dear Mr Booysen, I cannot thank you enough for this excellent review. It has been a great pleasure for us to welcome you and we hope to see you in soon again in Basel! More 

Level Contributor
30 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 30 October 2016

We chose to stay here based on our good experiences with other Ibis hotels. This hotel did not disappoint - nice rooms and well located. We are continually impressed by the consistent great service from the staff, everyone friendly, professional and willing to help. Always a pleasure to stay with ibis and we look forward to more future visits!

Helpful?
Thank BunnyL25
Sophie J, Manager at ibis Basel Bahnhof, responded to this review

It's good to hear that you are a regular ibis guest and that you enjoy our hotels! Thank you for your kind words, which I will of course share with the team. We hope to have the chance to welcome you soon again in Basel! More 

Logan, Utah
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 26 October 2016

Very nice hotel. Staff is very helpful and we had all answers on our questions. Visit card for all transportation in Basel is very nice.We were lucky to be in Basel in time for Swiss Indoor Tennis Tournament, enjoy every minutes of that.Old town is very nice and we like Kunstmuseum as well.

Review collected in partnership with Accorhotels.com

Helpful?
Thank Luba49
Sophie J, Manager at ibis Basel Bahnhof, responded to this review

Thank you so much for having awarded us a 5 out of 5. It has been a great pleasure for us to welcome you and I'm glad to hear you have enjoyed the Kunstmuseum and the Swiss Indoors ! See you soon in Basel ! More 

Canada
Level Contributor
45 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 16 October 2016

We visited this hotel in early October for 2 days before our flight overseas. This hotel is beside the train station and in a modern clean building. Staff is friendly and speaks English. Our room 423 is comfortable size, simply decorated with a relaxing colour. Shower is strong, Internet is strong, there is a hair dryer in the room. The... More 

Helpful?
Thank SwaggerSZ
Sophie J, Manager at ibis Basel Bahnhof, responded to this review

Thank you so much for having taken the time to comment your stay at the ibis Basel Bahnhof and for having provided us with such a detailed feedback. We would be really pleased to have the opportunity to welcome you again in our hotel. See you soon! More 

Ottawa, Canada
Level Contributor
79 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 1 October 2016 via mobile

Great location very close to the train station ( just turn left out of the station and it's a quick find). Very clean as ibis usually is. Staff is friendly. Was a bit surprised as being an Accor member they only give one free drink here as opposed to a free drink per person as other locations I have used.... More 

Helpful?
Thank raebray
Sophie J, Manager at ibis Basel Bahnhof, responded to this review

Thank you very much for having taken the time to comment your stay at the ibis Basel Bahnhof. Thank you as well for having mentioned the point related to the drink voucher that we offer to our Le Club Guests. I will share your remark with our colleagues in charge of the program as indeed the voucher is valid officially... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
Services
  • Multilingual Staff
  • Laundry Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
The Hotel ibis Basel Bahnhof is located right next to the main train station in Basel and is 15 minutes from Basel's EuroAirport. The city center and the zoo are just a few minutes' walk or a short tram ride away. Our hotel with 112 rooms is fully non smoking. Enjoy our friendly 24/7 reception, our generous buffet breakfast, 24/7 bar service, free wifi and webcorner, luggage room and an indoor car park (12 spaces for an extra charge)are also available. ... more   less 

Additional Information about ibis Basel Bahnhof

Address: Margarethenstrasse 33 - 35, Basel 4053, Switzerland
Region: Switzerland > Canton of Basel > Basel
Price Range: £74 - £118 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — ibis Basel Bahnhof 2*
Number of rooms: 112
Reservation Options:
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Also Known As:
Ibis Basel Bahnhof Hotel Basel
Hotel Style:
#2 Best Value Hotel in Basel
#12 Family Hotel in Basel
#13 Romantic Hotel in Basel
#14 Business Hotel in Basel
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Questions & Answers

Here's what travellers have asked, with answers from ibis Basel Bahnhof staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to get room from upper floor because of the tram noise and if you complain one worker get angry immediately”
 of 5 bubbles lucettat, 4 Dec 2016 | Read review
“Ground floor, in the event the elevator breaks”
 of 5 bubbles mickaveli2001, 27 Jun 2016 | Read review
“I would make sure about the Air conditioning”
 of 5 bubbles edwardd29, 22 May 2016 | Read review
“Rooms at rear are very quiet.”
 of 5 bubbles 989rayw, 16 Apr 2016 | Read review
“Rooms on the road side have a good view”
 of 5 bubbles Zahidweb, 23 Mar 2016 | Read review
5 of 5
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