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Dorint An der Messe Basel

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Dorint An der Messe Basel
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321 Reviews from our TripAdvisor Community

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Showing 165: English reviews
A TripAdvisor Member
Reviewed 6 days ago NEW via mobile

Stayed one night due to plane maintenance. I normally stay in the top league of hotels around the world. But this Dorint hotel is by fare the worst hotel I have ever stayed. Rooms old, smelly, no ambiance. Food at breakfast cold and simple. No creativity. Staff at lobby bar rude and can't speak English, typical uneducated Swiss people. The... More 

Helpful?
Thank A TripAdvisor Member
Arcimbold_CH, Manager at Dorint An der Messe Basel, responded to this review

Dear valued guest We highly appreciate the time you took to comment on your stay with us. We hope your flight the next day did not have any technical caused interruptions. We are glad to inform you that by now we have finished our room renovation completely, now all rooms are matching the standards of a modern Swiss business hotel... More 

Northumberland, United Kingdom
Level Contributor
317 reviews
81 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
Reviewed 1 week ago

Although not in city centre, Hotel Dorint is very convenient for the convention centre and because of the great transport infrastructure every thing else is in easy reach, particularly given that the hotel gives you a free pass for public transport. Although the hotel would not win awards fro architecture, it has large and well fitted bedrooms complete with desk... More 

Helpful?
Thank cdab
Arcimbold_CH, Manager at Dorint An der Messe Basel, responded to this review

Dear cdab Thank you for staying with us and taking the time to share your experience. We are glad you like our sincer refurbished apartment rooms. I have shared your comments with our staff - in the name of the entire team I may express our gratitude for this commendation. We are looking forward to welcoming you back soon. All... More 

Nyon, Switzerland
Level Contributor
194 reviews
74 hotel reviews
common_n_hotel_reviews_1bd8 136 helpful votes
Reviewed 2 weeks ago

We were very pleased with this hotel. The rooms are nice and cozy, with a kettle to warm up water. There is no complimentary tea or coffee though, but you can obtain if you pay 2.- The bathroom is spacious, the TV was international and the wifi was free. The only bad thing was the bed - it was a... More 

Helpful?
Thank Ilovetotravel155
Arcimbold_CH, Manager at Dorint An der Messe Basel, responded to this review

Dear Ilovetotravel155 Thank you for your stay with us and especially for the nice words you have found to describe the time in our hotel. We highly appreciate you took the time to write your comments and are happy you have enjoyed your visit. Please accept our apologies for the misunderstanding regarding the bedding type. Our rooms either have a... More 

Plymouth, United Kingdom
Level Contributor
153 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 145 helpful votes
Reviewed 4 weeks ago

Modern and airy decor with a large room, comfortable bed and kettle for making tea/coffee (as long as you had brought your own or were prepared to buy some from the reception). It had a nice powerful shower, lots of channels on the flat screen TV and was pleasant and warm. The pass for the trams was very welcome (and... More 

Helpful?
Thank Spiritus26
Arcimbold_CH, Manager at Dorint An der Messe Basel, responded to this review

Dear valued guest Thank you for staying with us and especially for taking the time to share your experiences. We are very glad you have enjoyed your time here and hope to be able to welcome you back soon again. All our best regards Christian Gesslein Assistant Executive Manager More 

St Austell
Level Contributor
33 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 4 weeks ago

We stayed here for a 3 day break, mainly so my husband could visit the Musee D'Auto in Mulhouse France. The hotel was excellent very comfortable room and the staff were so helpful and friendly. The barman cum waiter cum receptionist was such an amazing young man nothing was too much trouble in spite of rushing around doing several jobs.... More 

Helpful?
Thank staustellpatlor
Arcimbold_CH, Manager at Dorint An der Messe Basel, responded to this review

Dear valued guest Thank you for both - your stay with us and the very nice comment on your days in our hotel. Especially Maxime (the service man you are talking about) is very happy about your warm words. We are fully aware of the staff situation in this week and are very grateful to our team members. Many people... More 

Brookville, Indiana
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 17 October 2016

Absolutely loved staying here. The staff were very accommodating. The reception staff went above and beyond to help us with any tourism questions. The location was within walking distance to restaurants, trams, and work. Plus it was quiet. A big plus in my book. The room was beautiful. Will plan to stay here again and recommend to all my colleagues.

Helpful?
Thank 888marcia
Arcimbold_CH, Manager at Dorint An der Messe Basel, responded to this review

Dear 888marcia Thank you for the very nice comment on your stay with us. It has been as well a pleasure reading it as it has been having you as our guest. Teh entire team is very much looking forward to welcoming you back soon again. All our best regards Christian Gesslein Assistant General Manager More 

Level Contributor
11 reviews
4 hotel reviews
Reviewed 7 October 2016 via mobile

We spent a night in Dorint hotel. The staff were very kind and helped us in finding what to do in the city. We got a card that gives us free rides on public transportation so we would get any where in the city (including the Airport) for free. Breakfast was little expansive (19chf per person) so we didnt take... More 

Helpful?
Thank bar m
Arcimbold_CH, Manager at Dorint An der Messe Basel, responded to this review

Dear valued Guest It has been a pleasure to be your host during your stay in Basel. Thank you for your kind feedback on our hotel. We agree, CHF 19 as early bird tariff for our breakfast might seem a little high, and we only can ask you for your understanding, that our requirements in top quality and freshness of... More 

Leicester
Level Contributor
64 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 113 helpful votes
Reviewed 3 October 2016

My wife and I have just returned from a 3 day city break at the Dorint Basel. I've based my *5 stars* on the premise that if you can't actually fault any aspect of a hotel, this it's deserving of 5 stars. We were checked in speedily by very pleasant and attentive Reception staff [special praise to 'Marielle' who went... More 

Helpful?
Thank M0rpheus
Arcimbold_CH, Manager at Dorint An der Messe Basel, responded to this review

Dear valued guest It has been a big pleasure to read your comments on your stay with us. In the name of the entire team and especially Maxime and Marielle I may express our gratitude for the nice words you had found to describe your time here. As we do have a lot of employees from close Germany and France... More 

Hyderabad, India
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 27 September 2016

I stayed for a week and breakfast was included into my package I like the variety of breakfast and my colleagues also liked the food while having dinner. Basel is a small place and hotel has very good connectivity with Bus (50 mtr) Tram (2000 mtr) and Train (700 mtr). I took the double bed room which was costing around... More 

Helpful?
Thank Lucky S
Arcimbold_CH, Manager at Dorint An der Messe Basel, responded to this review

Dear Lucky S It has been a pleasure to have you as our guest. We highly appreciate you took the time to write a review on our stay - thank you for the highly valuable remarks. Our housekeepers check the functionality of all facilities daily, we deeply regret the inconvenience you had. We are looking forward to welcoming you back... More 

Uerikon, Switzerland
Level Contributor
43 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 27 September 2016

I have stayed many times and each time I am more disappointed. From the start: Negatives -Not enough parking and cars parked in any free area in the carpark so it is difficult to get in or out -Tiny room, imagine a child`s bedroom where there is a large family. -Quite expensive for what you get -I had to ask... More 

Helpful?
Thank lad1916
Arcimbold_CH, Manager at Dorint An der Messe Basel, responded to this review

Dear lad1916 We highly appreciate you took the time to review your stay with us, your remarks cannot be more valuable. Please accept our apologies for the inconvenience you had - most of the time our parking garage has plenty of availabilty, only when there is a fair there are some days when it is full. We also will train... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Breakfast Available

Additional Information about Dorint An der Messe Basel

Address: Schoenaustrasse 10, Basel 4058, Switzerland (Formerly Novotel)
Region: Switzerland > Canton of Basel > Basel
Price Range: £73 - £181 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Dorint An der Messe Basel 3.5*
Number of rooms: 171
Reservation Options:
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Also Known As:
Dorint Hotel An Der Messe
Hotel Style:
#18 Family Hotel in Basel
#22 Business Hotel in Basel
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Questions & Answers

Here's what travellers have asked, with answers from Dorint An der Messe Basel staff and other travellers.
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London, United Kingdom
Chicago, Illinois
over a year ago

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Questions? Get answers from Dorint An der Messe Basel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms seemed ok there are no amazing views but it is well worth staying there.”
 of 5 bubbles staustellpatlor, 2 Nov 2016 | Read review
“Ask for he size bed you require/woudl lile at reception”
 of 5 bubbles lad1916, 27 Sep 2016 | Read review
“very standard and clean rooms, best for business trip”
 of 5 bubbles AliZareM, 12 Sep 2016 | Read review
“It's worth paying extra to get a room at the back - if available”
 of 5 bubbles Toddy098, 7 Sep 2016 | Read review
“NO major differences”
 of 5 bubbles Piomak64, 7 Sep 2016 | Read review
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