The hotel is excellent as well as the service. located near city center and the train station, surrounded by many restaurants that you can reach by walking. very clean, the staff very helpful. I highly recommend this hotel
Perfect location next to the SBB train station and very close to the old city and the city centre, clean room and bathroom, friendly and helpful staff. Wi-Fi was reliable and fast. Early check-in was not guaranteed but worked out anyhow so I am happy.
My experience of the Metropol Hotel Basel was excellent. My wife and I spent two non- consecutive nights there. I was given an upgrade of room by the hotel manager as a birthday present. The room was spacious, clean and extremely comfortable. Complimentary chocolates were also laid out for us. The hotel staff were extremely friendly and helpful and laid on a special breakfast for my wife and me on our second visit even though we had not paid for it. The reception staff gave us useful information about local places of interest. I would highly recommend this hotel.
Very clean environment, superb breakfast. As we celebrated my fiancee’s birthday there, the hotel upgraded us into a better room and they even sent some present and a card to him. Lovely gesture, thank you! As the Swiss are known for not being very hospitable we were positively surprised how kind the staff was. Happy to come back to this hotel anytime.
Hotel is friendly and cosy, nice people, great accomodation and close to public transportation and the Swiss railway. Breakfast is good with aa good variety and with a nice view of the city. I recommend.
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