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Metropol Hotel Basel

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Elisabethenanlage 5, Basel 4051 Switzerland
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (54)
Room & Suite (28)
Dining (12)
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
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Updated 15/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Metropol Hotel Basel
Updated 15/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#12 of 53 hotels in Basel
Location
Cleanliness
Service
Value
Travellers' Choice
Enjoy the charming and unique atmosphere in this modern city hotel, centrally located at the SBB / SNCF train station and close to the Air Terminal (bus shuttle to the EuroAirport). Quick access to Basel's diversity: exhibition square, old town and cathedral, museums, theater, shops and cultural attractions are only a few steps away. All guests can use the public transportation for free. A friendly ambiance ensures that you feel at home in this non-smoking hotel. The 46 design rooms (all as a single or double occupancy available) in the "Economy," "Style," "Comfort" and "First" categories are soundproofed and offer a high level of comfort. Have a snack in our lobby, where we are pleased to offer you the famous "Basler Lackerli" and organic apples from a regional producer. Start your day relaxed with our "breakfast buffet with panoramic view" in the winter garden on the 8th floor. We look forward to welcoming you! Isabelle Tanachian, Holger Brombacher & the cheerful Metropol team!
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Full view
Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Free breakfast
Baggage storage
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Wifi
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Umbrella
Ironing service
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Room features
Blackout curtains
Soundproof rooms
Desk
Housekeeping
Safe
Minibar
Cable / satellite TV
Bath / shower
Bathrobes
Telephone
Wardrobe / wardrobe
Bottled water
Laptop safe
Private bathrooms
Electric kettle
Flatscreen TV
Radio
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
City View
Languages Spoken
English, French, German
403Reviews7Q+A53Room tips
Traveller rating
  • 201
  • 171
  • 24
  • 5
  • 2
Time of year
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Popular mentions
fatiha m wrote a review Oct 2020
1 contribution
The hotel is excellent as well as the service. located near city center and the train station, surrounded by many restaurants that you can reach by walking. very clean, the staff very helpful. I highly recommend this hotel
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Date of stay: October 2020
Value
Service
Sleep Quality
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Response from Isabelle Tanachian, General Manager at Metropol Hotel Basel
Responded 30 Nov 2020
Dear guest, Thank you so much for your stay at our hotel and your time for such an excellent rating. The whole team highly appreciates your recommendations and your compliments towards cleanliness and helpfulness, which is a real push of motivation during these special times. Looking forward to welcome you again, we wish you all the best until then and over all a good health. Yours sincerely, Isabelle Tanachian, Holger Brombacher and the Metropol Team !
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Michalis83 wrote a review Jun 2020
Zurich, Switzerland42 contributions18 helpful votes
Perfect location next to the SBB train station and very close to the old city and the city centre, clean room and bathroom, friendly and helpful staff. Wi-Fi was reliable and fast. Early check-in was not guaranteed but worked out anyhow so I am happy.
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Date of stay: June 2020
Value
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Response from Isabelle Tanachian, Geschäftsführer at Metropol Hotel Basel
Responded 24 Jul 2020
Dear Michalis, Thank you very much for your stay and your time to rate it. To read such positive feedbacks is the best reward for us and our team and we are happy to know that you felt so well at our hotel. It would be a pleasure to welcome you again and we wish you al the best until then. Yours sincerely, Isabelle Tanachian, Holger Brombacher and the Metropol-Team !
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T Glennie wrote a review May 2020
Edinburgh, United Kingdom1 contribution
My experience of the Metropol Hotel Basel was excellent. My wife and I spent two non- consecutive nights there. I was given an upgrade of room by the hotel manager as a birthday present. The room was spacious, clean and extremely comfortable. Complimentary chocolates were also laid out for us. The hotel staff were extremely friendly and helpful and laid on a special breakfast for my wife and me on our second visit even though we had not paid for it. The reception staff gave us useful information about local places of interest. I would highly recommend this hotel.
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Date of stay: March 2020
Location
Cleanliness
Service
Room Tip: Corner suites have dual aspects.
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Response from Isabelle T, Manager at Metropol Hotel Basel
Responded 28 May 2020
Dear guest, Thank you so much for your excellent rating and the time to share your experience at our hotel. It was a pleasure for us to provide you a free upgrade as birthday present and sweeten your birthday stay with some Swiss chocolate. We are happy to understand that you and your wife had such a good time in Basel and in our hotel and we have of course shared your comments with the team. We hope that you are in a good health during these special times (Covid-19) and it would be a pleasure to welcome you again in the hopefully near future, when international travelling is possible again. We wish you all the best until then. Yours sincerely, Isabelle Tanachian & Holger Brombacher Management
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Farkas R wrote a review Mar 2020
2 contributions
Very clean environment, superb breakfast. As we celebrated my fiancee’s birthday there, the hotel upgraded us into a better room and they even sent some present and a card to him. Lovely gesture, thank you! As the Swiss are known for not being very hospitable we were positively surprised how kind the staff was. Happy to come back to this hotel anytime.
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Date of stay: March 2020Trip type: Travelled as a couple
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Response from Isabelle T, Manager at Metropol Hotel Basel
Responded 31 Mar 2020
Dear Farkas, Thank you very much for your stay at our hotel and your excellent rating. It was a pleasure to read and we have of course shared it with the whole team. Nice to know that the free upgrade to a higher room category as a birthday present was so much appreciated. It is our aim to make our guests feel at home and therefore, we are happy to read that the service was surprisingly more that you have expected. We wish you all the best in these difficult times and are looking forward to welcome you again. Yours sincerely, Isabelle Tanachian & Holger Brombacher Management
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Christiane P wrote a review Feb 2020
1 contribution
Hotel is friendly and cosy, nice people, great accomodation and close to public transportation and the Swiss railway. Breakfast is good with aa good variety and with a nice view of the city. I recommend.
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Date of stay: February 2020
Location
Service
Sleep Quality
Trip type: Travelled on business
Room Tip: Facing the square has a better view
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Response from Isabelle T, Manager at Metropol Hotel Basel
Responded 2 Mar 2020
Dear guest, Thanks for choosing us, and for this spectacular top rated feedback! We are incredibly happy to hear how much you enjoyed our property, breakfast, service and staff. Thank you for recommending us. We are looking forward to welcoming you back very soon ! Best regards, Isabelle Tanachian & Holger Brombacher Management
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Previous
PRICE RANGE
US$137 - US$281 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
swiss q metropol basel
FORMERLY KNOWN AS
Swiss Q Metropol Hotel
LOCATION
SwitzerlandCanton of BaselBaselSt. Alban
NUMBER OF ROOMS
46
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Frequently Asked Questions about Metropol Hotel Basel
Which popular attractions are close to Metropol Hotel Basel?
Nearby attractions include Breakout Basel (0.3 miles), Offene Kirche Elisabethen (0.3 miles), and Markthalle Basel (0.1 miles).
What are some of the property amenities at Metropol Hotel Basel?
Some of the more popular amenities offered include free wifi, free breakfast, and breakfast buffet.
Which room amenities are available at Metropol Hotel Basel?
Top room amenities include a minibar, a flat screen TV, and blackout curtains.
What food & drink options are available at Metropol Hotel Basel?
Guests can enjoy free breakfast, complimentary tea, and free instant coffee during their stay.
Is parking available at Metropol Hotel Basel?
Yes, paid private parking on-site and paid public parking nearby are available to guests.
What are some restaurants close to Metropol Hotel Basel?
Conveniently located restaurants include Hostaria, Artigiano Cafe, and Osteria Little Italy.
Are any cleaning services offered at Metropol Hotel Basel?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Metropol Hotel Basel?
The staff speaks multiple languages, including English, French, and German.
Are there any historical sites close to Metropol Hotel Basel?
Many travellers enjoy visiting Basel Minster (0.5 miles), Basel Historical Museum - Barfuesserkirche (0.4 miles), and Ermitage (4.0 miles).
Does Metropol Hotel Basel have any great views?
Yes, guests often enjoy the city view available here.