Hotel Goldener Schlussel
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Hotel Goldener Schlussel

Traveller (141)
The junior suite
Room & Suite (74)
Überaus nette und professionelle Bedienung! Danke Herr Jaussi
Dining (17)

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About

3.5
#17 of 34 hotels in Bern
4.7 of 5 bubbles
Location
4.3 of 5 bubbles
Cleanliness
4.0 of 5 bubbles
Service
3.6 of 5 bubbles
Value
Our 34 modern, charming and comfortable rooms are tastefully decorated. The hotel is located in the pedestrian quarter and has very quiet rooms overlooking the courtyard. All rooms have shower, WC, radio, direct dialling telephone, TV with flat screen, public wireless LAN, safe and hairdryer. There is an internet corner for your convenience at the reception. Open 364 days a year, our restaurant is an inviting and typical old town building with excellent Swiss Cuisine. Try one of our classic specialities such as Maiskroketten, Salade folle, Wiener Schnitzel, Suure Mocke or Lammmignons. With pride we serve the best Swiss sausages for instance Glarner Kalberwurst, Tessiner Luganighetta, Berner Zungenwurst or Boutefas from Payerne.
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Restaurant
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Baggage storage
Newspaper
Laundry service
Wifi
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Kid-friendly buffet
Kids' meals
Outdoor dining area
Non-smoking hotel
Umbrella
Ironing service
Room features
Desk
Housekeeping
Safe
Telephone
Electric kettle
Cable / satellite TV
Flatscreen TV
Bath / shower
Wardrobe / wardrobe
Private bathrooms
Wake-up service / alarm clock
Radio
Hair dryer
Room types
City view
Non-smoking rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is officially classified according to Hotelstars Union standards.
3.0 of 5 stars
HOTEL STYLE
Historic Hotel
Classic
Languages Spoken
English, French, Spanish, German and 1 more

Location

Rathausgasse 72, Bern 3011 Switzerland
Name/address in local language
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 100 out of 100
100
Belp Airport
EuroAirport Swiss
44.5 mi
See all flights
Bern Station
8 min
391Reviews4Q+A62Room tips

Reviews
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Traveller rating
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Detailed Reviews
roxyboxer wrote a review Mar 2020
warwickshire
+1
3.0 of 5 bubbles
We stopped here on our way back from Switzerland for 2 nights in December 2018 ,the room was meant to be a mountain view however the windows were very small and could hardly see out of them unless we stood on a bed. Parking was very good especially as it was in the centre of the town. Our check in was not the best as the lady on the desk didn't speak very good English. The lift was quite smelly noisy and a little bit dangerous for children but it was an old building. Next morning we spoke to another lady who moved us to a different room which was much better views with interlocking room to the children. The breakfast was continental. The beds were very comfortable but no tea making facilities in the room.
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Date of stay: April 2019
3.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
4.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mike Jaussi, Geschäftsführer at Hotel Goldener Schlussel
Responded 9 Jun 2020
Dear roxyboxer Thank you very much for your feedback. We hope you could enjoy the rest of your journey and under all the circumstances, Bern too. We have the oldest building and we are proud of 500 years hospitality. This year we could renovate our bathrooms. Step by step, we work on it. We give our best, english is not our native language but we try and hope you will understand us. But you are right, I am often disapointed in other countries about the swiss german they speak. :-) Best wishes Mike Jaussi & Schlüssel-Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
James G wrote a review Jul 2023
4.0 of 5 bubbles
The Goldener Schluessel is a very old hotel in the center of Bern’s Old Town, which means it is in a wonderful location to see the town’s attractions and sample its restaurants and night life, but you must expect compromises due to its age. Ours was a “Family Room” for four adults, which was our choice; it was adequate for a night’s stay, but not ideal. The room was comfortable and clean, but the bathroom/WC is walled off from the main space only by plastic translucent panels, and, though modern, is very cramped, which makes it awkward to use. The exterior windows provided some ventilation, but the additional fan provided was not powerful enough for the space. The included breakfast was very good, a bountiful selection of cold items, with hot coffee/tea provided. The staff was friendly and helpful throughout our stay, even storing our bags for us on checkout day until a later departure. We would recommend a stay here based on its location and friendly staff, with the caution that creature comforts may not be up to your expectations.
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Date of stay: July 2023
3.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mike Jaussi, Geschäftsführer at Hotel Goldener Schlussel
Responded 9 Aug 2023
Dear L5006Sjamesg Thank you very much for the detailed and honest feedback. We are pleased that you enjoyed our breakfast and found our staff friendly and helpful. Kind regards, Brigitte Tellenbach
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k marie h wrote a review Sept 2021
4.0 of 5 bubbles
We spent two nights in Bern before heading home to the US after a trekking trip in the alps. We love Bern! Our room was acceptable as we had an inner room so noise was not a problem. What we really loved was the location! This hotel is in the middle of all that is happening in the city and just a 5 minute walk from the train station. Breakfast could have had a better selection. Overall we were very happy with our stay at this hotel.
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Date of stay: September 2021
4.0 of 5 bubblesValue
4.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mike Jaussi, Geschäftsführer at Hotel Goldener Schlussel
Responded 26 Sept 2021
Dear kamarieh2021 Thank you for your feedback. Only in this way can we improve. We are sorry that you missed something at the breakfast buffet. Kind regards
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Culture816654 wrote a review May 2023
5.0 of 5 bubbles
What a lovely hotel ! Situated in the centre of beautiful Bern a short walk from all the main historical sites, trams and train station. Everything you need in a room, tea making facilities, safe, even an umbrella you could borrow, not that we needed it as the weather was warm and sunny. The hotel was immaculately clean, and the staff lead by the charming Manager Mike Jaussi could not do enough to make you comfortable. Including some great recommendations for restaurants and site seeing trips. Looking forward to a return trip.
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Date of stay: May 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mike Jaussi, Geschäftsführer at Hotel Goldener Schlussel
Responded 16 Jul 2023
Dear Culture816654 We are glad that you had a great time with us and thank you for your great feedback. Kind regards Brigitte Tellenbach Reception
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HikingFoolCincinnati wrote a review Sept 2022
Cincinnati
5.0 of 5 bubbles
I can't say too many good things about this hotel. We had a Double Comfort Room on the top floor. It was huge! Probably 350 to 400 sf. It also had 3 skylights and a small balcony. The roof lines sloped so some space was difficult to access. There was lots of closet and storage space. The bathroom was spacious and the water pressure was good. Lighting was very good and the bed was comfy. Breakfast was good and plentiful with breads, meats, cheese, fruit, yogurt, hard boiled eggs, croissants and juices. All the staff members were friendly and helpful. Oh and Location? Well, about a 1-2 minute walk to Zeitlogge (Clock Tower) and lots of frequent running trams with many going to the train station. The only negative thing was that it was very hot in Bern (late August) and there was no AC but there was a quiet fan and we opened the skylights and the patio doors which cooled things down. It was kind of noisy though until after midnight because of the bars and restaurants in the area and having doors and skylights open.
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Date of stay: August 2022
5.0 of 5 bubblesRooms
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Room Tip: 4th floor Double Comfort room was amazing!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ana Cristina T wrote a review Sept 2023
5.0 of 5 bubbles
Hotel is located in the old historic part of the town. Very close to the Central Station only 2 stops by bus or tram but reachable on foot. A few steps from the Zytglogge.
Our bedroom was a large room and comfortable the toilet was very clean, the room was in the back which was quiet and very nice. The staff are nice at the reception.
Breakfast was included but choices were disappointed.
The hotel offer a free public transportation pass for your stay.
All the tourists attractions are very close to the hotel. Bern is a beautiful medieval city to be explored on foot.
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Date of stay: August 2023Trip type: Travelled as a couple
Room Tip: Ask for a back room because of the noise.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mike Jaussi, Geschäftsführer at Hotel Goldener Schlussel
Responded 9 Sept 2023
Dear Ana Christina T Thank you for your feedback and we are delighted that you had a lovely stay. We will be happy to look at our feedback regarding the breakfast. Kind regards Brigitte Tellenbach Reception
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Heather K wrote a review Sept 2021
Jacksonville, North Carolina
4.0 of 5 bubbles
Reception was very friendly! Once we got our lay of the land this was a great home base for two short days in Bern. Breakfast was ample, coffee delicious and the staff were all helpful! The room was comfortable...although the "bathroom pods" were rather unique...and not much privacy if that matters to you.
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Date of stay: September 2021
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mike Jaussi, Geschäftsführer at Hotel Goldener Schlussel
Responded 1 Oct 2021
Dear Heather784, Thank you very much for your kind feedback! We are happy to hear that you enjoyed your stay here in Bern! Hopefully we will see you once again and wish you all the best until then and stay healthy! Kind regards, Valerie Lüthi - Receeption
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Gabrielabm1 wrote a review May 2024
Buenos Aires, Argentina
4.0 of 5 bubbles
The location is great! (center of the old town in Bern). You receive inforrmation before you arrive that you have a free tram and bus card and which to take t arrive to the hotel ad indications were perfect. Although the block has many bars and restaurants there was not any noise inside. The breakfast was very good and the room very nice
Thank you
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Date of stay: May 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Amy d wrote a review Oct 2023
5.0 of 5 bubbles
This is about our 15th stay at the GoldenerSchlussel over the past 18 years. The location makes it easy to get around Bern and get all that you need. The breakfasts offer a traditional Swiss variety of eggs, breads, cereals, fruit, meats, cheeses and more. The bus passes which come with your room, make Bern easy to see. The rooms are clean and comfortable. We like to stay on the back side which is quiet. We will stay again soon.
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Date of stay: October 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled with family
Room Tip: IF you like quiet, stay on the back side. Nightlife is on the front side. There is no AC but...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Meo Swiss wrote a review Jan 2024
Bern, Switzerland
5.0 of 5 bubbles
Was staying during New Year's Eve. At first I thought it would be noisy but chose a quiet room. The room was very clean and felt warm and welcoming. Finding a room was good. Quiet at breakfast. Good enough for breakfast. In conclusion, I was surprised that the rooms in the old town hotel would have such good rooms with four to five star standards. I'm glad I stayed here and will definitely come back to stay again. Recommended for Everyone.
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Date of stay: December 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled solo
Room Tip: Take this hotel😉
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
JenPink23 asked a question Dec 2016
Boston, Massachusetts8 contributions
Is there self service laundry service for guests?
Answer from freqtraveler12016
Geneva, Switzerland1 contribution
No self serve laundry. A laundrymat is about 20 min away by bus.
CHRISTMAS100000 asked a question Jan 2016
Norfolk, United Kingdom2 contributions1 helpful vote
Please could you let me know if you have on site parking
Answer from John H
Charlotte, North Carolina16 contributions23 helpful votes
There is no on-site parking. You may get lucky and find a space on the street, but it's not likely. I have been to Bern many times and I do know there is public parking within a few minutes walk from the hotel. The front desk staff are very helpful and will be able to assist you. I recommend that you take public transport in Bern as the hotel will give you a pass as part of your stay.
vehs asked a question Jul 2015
Gorgan, Iran928 contributions51 helpful votes
I want to know if the rooms have air conditioner, kettle , and a fridge.
Answer from Tangtian
Arinsal, Andorra284 contributions44 helpful votes
I don't remember air conditioner in the room. I have a small single room. Perhaps it is best you ask them via email. It can be hot in summer.
Mi Q wrote a tip May 2024
3 contributions
5.0 of 5 bubbles
"There is a card for pillows"
Read full review
Meo Swiss wrote a tip Jan 2024
Bern, Switzerland14 contributions
5.0 of 5 bubbles
"Take this hotel😉"
Read full review
Amy d wrote a tip Oct 2023
4 contributions1 helpful vote
5.0 of 5 bubbles
"IF you like quiet, stay on the back side. Nightlife is on the front side. There is no AC but fans are provided & has windows which open. "
Read full review
Ana Cristina T wrote a tip Sept 2023
16 contributions1 helpful vote
5.0 of 5 bubbles
"Ask for a back room because of the noise."
Read full review
Heidi M wrote a tip Jul 2023
66 contributions20 helpful votes
5.0 of 5 bubbles
"Kids loved that the beds were all singles - so they didn't have to share."
Read full review
Not the right property for you?
There are more places to choose from in the Bern area.
PRICE RANGE
£168 - £205 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
goldener schlussel hotel, goldener schlussel bern
LOCATION
SwitzerlandCanton of BernBern Mittelland DistrictBern
NUMBER OF ROOMS
34
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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HOTEL GOLDENER SCHLUSSEL - Updated 2024 Reviews, Photos & Prices

Frequently Asked Questions about Hotel Goldener Schlussel
What are some of the property amenities at Hotel Goldener Schlussel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and breakfast buffet.
What food & drink options are available at Hotel Goldener Schlussel?
Guests can enjoy an on-site restaurant, complimentary tea, and free instant coffee during their stay.
Is parking available at Hotel Goldener Schlussel?
Yes, paid public parking nearby is available to guests.
Are pets allowed at Hotel Goldener Schlussel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Hotel Goldener Schlussel?
The staff speaks multiple languages, including English, Spanish, French, German, and Italian.
Does Hotel Goldener Schlussel have any great views?
Yes, guests often enjoy the city view available here.
Is Hotel Goldener Schlussel accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.
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