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Hotel Schweizerhof

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Hotel Schweizerhof
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704 Reviews from our TripAdvisor Community

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Showing 307: English reviews
Toronto
Reviewed yesterday NEW

I'm a huge hotel snob, and so I'm always a bit worried when I travel to the smaller cities. But this hotel, conveniently located across the street from the train station exceeded my expectations. Even the small single room was cleverly split by a full wall to feel like a 1 bedroom, with a massive bathroom (tub and glass shower,...

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Thank precisionmd
Zurich, Switzerland
Reviewed 5 days ago NEW

Just when I thought great customer service no longer existed I spent a 2 days - 1 night stay at the Hotel Schweizerhof last weekend. Bern is beautiful and this hotel and team added even more pleasure to my first experience of the city. Travelling from Zurich this hotel could not be more convenient for the city sights. Upon arrival...

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Thank tonifleming
Lugano, Switzerland
Reviewed 1 week ago

The hotel is conveniently located next to the railway station. Staff at the reception is welcoming and room are beautiful. The spa is very nice, the gym tiny but good for training. If you don't eat much at breakfast, room service is a better option. The smoking lounge is nice, although when crowded it get too smoky even for a...

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Thank Za036
Bern-Schweizerhof, Quality Manager at Hotel Schweizerhof, responded to this review

Dear Za036, Thank you for taking the time to tell us about your stay at Hotel Schweizerhof Bern. We are happy to hear that you enjoyed your stay with us. We will gladly forward your compliments to our team. Your comments concerning the cigar lounge are most valuable and will definitely be considered very carefully in order to improve the...

Seattle, Washington
Reviewed 1 week ago

I stayed at this hotel in January 2016 for 3 nights. This is a lovely hotel that is right across the street from the train station and very conveniently located in the center of the old part of Bern. The rooms are very clean and comfortable with a nice touch of luxury. There are numerous restaurants and shops right in...

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Thank pat4444
Bern-Schweizerhof, Quality Management at Hotel Schweizerhof, responded to this review

Dear pat4444 We thank you very much for your kind feedback. With great pleasure we have noticed that you enjoyed your stay at the Hotel Schweizerhof Bern and have experienced a great service. These kind words we have forwarded to your team colleagues, they will certainly be encouraged by your remarks. We are very much looking forward to welcoming you...

Brooklyn, New York
Reviewed 1 week ago via mobile

I loved my time in Bern and this hotel was a highlight! Was treated to a quiet room, shuttered windows, a huge bed, and international TV :) i was in heaven. Try the coffee and tea selection along with Spa - it was great!!!! Loved the attention and service and next time I go to Bern or Switzerland for that...

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Thank liliananunez415
Bern-Schweizerhof, Quality Manager at Hotel Schweizerhof, responded to this review

Dear liliananunez415, Thank you so much for your nice feedback of yours and for sharing it with everybody here on Tripadvisor. It is pleasure to hear that you had an amazing stay at our hotel and that visiting the Hotel Schweizerhof Bern was a highlight of yours. We will gladly share your comments with the whole team. We are looking...

Atlanta, Georgia
Reviewed 3 weeks ago via mobile

Stayed here Jan 2017, everything at this hotel is amazing. The staff is more then friendly, always willing to help with any matter. The room is very comfortable, rain head shower was great. This hotel is across the street from the train station no taxi or bus needed if taking the train from airport. I will stay here again when...

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Thank rhollett
Bern-Schweizerhof, Quality Manager at Hotel Schweizerhof, responded to this review

Dear rhollett, We thank you very much for your stay at the Hotel Schweizerhof Bern and for taking the time to leave such a nice and valuable comment. It is a pleasure to hear that you fully enjoyed your stay at the Hotel Schweizerhof Bern and that you were not only happy with the attentive and friendly staff, but also...

Yorba Linda, California
Reviewed 4 weeks ago via mobile

After a one long torturous night stay at a previous different hotel also in Bern, we checked out early and moved to this hotel. It was heaven! The lady upgraded us into a Junior Suite upon check-in. And she was very nice and helpful. She made sure our stay was enjoyable, we really appreciated her. The junior suite was spacious,...

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Thank mluv2travel
Bern-Schweizerhof, Quality Management at Hotel Schweizerhof, responded to this review

Dear mluv2travel We thank you very much for your kind and positive feedback and for taking your time to write a review. Your friendly words are putting a big smile on our faces. We are delighted to hear that you had a fully satisfying time with us and felt like in heaven. It is our highest goal to make every...

Hong Kong, null, Hong Kong
Reviewed 4 weeks ago

Bern was completely full during my last visit and I had a tight schedule. I opted for the Schweizerhof due to availability and location. It is exactly opposite the train station and the perfect base for nearly anything in Bern. I remember the property from twenty years ago when it was the grande dame of Bernese hotels. Now chopped up...

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Thank Philip E
Bern-Schweizerhof, Quality Management at Hotel Schweizerhof, responded to this review

Dear Philip E We thank you very much for your kind and positive feedback about your recent stay at the Hotel Schweizerhof Bern. It is amazing to hear that you remember the hotel form twenty years ago and it is wonderful that you have now visited the new Schweizerhof. Your friendly words are very motivating and we are delighted to...

Reviewed 14 January 2017 via mobile

This hotel is beyond amazing! It's centrally located and was redone 5 years ago. The hotel is tastefully decorated and the rooms are spacious. The bathrooms are great with showers and bathtubs. The bathroom products are from Bulgari and smell of white tea - so divine! The Schweizerhof Breakfast is rich and tasty with your choice of coffee tea eggs...

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Thank Julia W
Bern-Schweizerhof, Qualiy Management at Hotel Schweizerhof, responded to this review

Dear Julia W, First and foremost we would like to thank you for having stayed with us and for having taken the time to write such a lovely review. We are delighted to hear that you had a fully satisfying time with us and that we could exceed your expectations. It is our highest goal to make every guest feel...

Montreal, Canada
Reviewed 12 January 2017

Reserved two rooms and got them just next to each other. Very professional rooming, all details were explained. The rooms are of high quality, very large minibar choice and coffee maker. All empolyees very friendly. For breakfast there is a part buffet with great choice of juices and fresh bread and they serve on an etagere all you need (actually...

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Helpful?
Thank sagravay
Bern-Schweizerhof, Quality Management at Hotel Schweizerhof, responded to this review

Dear Sagravay We thank you very much for your kind review. It makes us very happy that we succeeded to make your stay memorable and that you felt completely satisfied and delighted by our service and breakfast experience. Feedback like yours gives our employees the motivation to strive for perfection every day. With great pleasure we have forward your kind...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Jack's Brasserie
Jack's Brasserie
Cuisines: French, Swiss, European, Central European
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Hotel Schweizerhof

Address: Bahnhofplatz 11, Bern 3001, Switzerland
Region: Switzerland > Canton of Bern > Bern Mittelland District > Bern
Price Range: £313 - £408 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel Schweizerhof 5*
Number of rooms: 99
Reservation Options:
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Hotel Style:
#1 Luxury Hotel in Bern
#1 Romantic Hotel in Bern
#1 Family Hotel in Bern
#2 Business Hotel in Bern
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Schweizerhof staff and other travellers.
3 questions
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Cincinnati, Ohio
over a year ago
over a year ago
New York City, New York

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Questions? Get answers from Hotel Schweizerhof staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“6th floor - take a room facing away from the street”
 of 5 bubbles precisionmd, 19 Feb 2017 | Read review
“A corner room has more natural light (more windows).”
 of 5 bubbles LynnzC, 3 Jan 2017 | Read review
“No need to specify a room in a upper floor : There is no vue except on the roof.”
 of 5 bubbles Murmure6, 14 Dec 2016 | Read review
“We had a view of the train station, so there was noise into the night. Not sure if there are other views that may be quieter.”
 of 5 bubbles CuriosityCocktail, 18 Sep 2016 | Read review
“Higher floor.”
 of 5 bubbles Departures, 5 Sep 2016 | Read review
5 of 5