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Mandarin Oriental, Geneva

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About
Location
Cleanliness
Service
Value
Certificate of Excellence
A living example of Swiss hotel tradition at its very best, Mandarin Oriental, Geneva has a superb location on the River Rhone, located within the heart of the city's shopping, historic and business districts. Following an extensive refurbishment, the hotel features 189 elegant and spacious rooms and suites, with many suites enjoying private terraces with supreme views of the river, Old Town and snow-capped mountains. Michelin starred dining, unparalleled service and luxury make it the ideal choice for discerning travellers.
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Property amenities
Channel 1
Room Service
Fitness Centre with Gym / Workout Room
Restaurant
Paid Wifi
Meeting Rooms
Wheelchair access
Bar/Lounge
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Babysitting
Children Activities (Kid / Family Friendly)
Free Internet
Airport Transportation
Public Wifi
Business Centre with Internet Access
Conference Facilities
Non-Smoking Hotel
Breakfast Available
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Room features
Suites
Non-Smoking Rooms
Family Rooms
Air Conditioning
Minibar
Smoking rooms available
Good to know
HOTEL STYLE
River View
Luxury
HOTEL CLASS
Hotel links
Visit hotel website
Special Offer:Celebrations Time
Location
Full view
100Great for walkers
Grade: 100 out of 100
187Restaurantswithin 0.25 miles
23Attractionswithin 0.25 miles
Reviews (785)
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506 results
Traveller rating
378
83
24
14
7
Traveller type
Time of year
LanguageEnglish
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378
83
24
14
7
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All reviews river view le chalet concierge team luxury hotel room service four seasons excellent hotel shopping area breakfast buffet nespresso machine rooms are spacious old town business trip business hotel short stay train station mo
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1 - 5 of 506 reviews
Hotel's Favourite
Reviewed 2 weeks ago via mobile

Really enjoyed my stay. Booked via Amex so upon arrival they welcomed me warmly and offered me breakfast, complimentary, as the flight arrived in the morning and the room was not ready. Lovely food and the glass terraces room was a warm place to enjoy...More

Date of stay: November 2018
Thank 992erichm
Response from mogva, General Manager at Mandarin Oriental, GenevaResponded 2 weeks ago

Dear 992erichm, Thank you for taking the time to post a feedback on your stay with the online community. We are happy to read that you enjoyed your stay with us, the buffet breakfast, our central location, just a few steps from the shopping district,...More

Reviewed 3 weeks ago

Central and very quiet,easy access to railway station , worm welcome , exceptional staff . When you a regular client you are welcome with your name , your file in the system record all your past stays . The lounge although relatively small is very...More

Review collected in partnership with this hotel
Date of stay: November 2018
Thank Luxustyrus
Response from mogva, General Manager at Mandarin Oriental, GenevaResponded 2 weeks ago

Dear Luxustyrus, Thank you so much for sharing your comment. We are absolutely delighted to read you loved your stay, the hotel’s central location, our courteous and welcoming staff, the attentive service and the cocktails served in our MObar. It’s also a pleasure to know...More

Reviewed 3 weeks ago via mobile

room very outdated, dirty and full of smoke on non smoking floor, they changed us to a supposedly “ updated room” which was larger but equally, dirty. Stains on couch, stain on floor next to bed, make up stain on towels, chipped toilet seat, cheap...More

Date of stay: November 2018
Thank worlreview
Response from mogva, General Manager at Mandarin Oriental, GenevaResponded 2 weeks ago

Dear worlreview, Thank you for sharing your feedback with us following your recent stay. We very much regret to read that you were disappointed with your stay and especially with the quality of your room accommodation. We truly understand your disappointment in regards to the...More

Reviewed 11 October 2018 via mobile

I travel abroad almost every week, and I stay in A LOT of hotels, usually 4 or 5 star (lucky me, ‘perks’ of business travel), most are pretty good, not much to choose between them, so I don’t always bother to write a review BUT...More

Date of stay: October 2018
Thank firkinboo
Response from MOGVA, General Manager at Mandarin Oriental, GenevaResponded 15 October 2018

Dear firkinboo, Thank you for sharing your great feedback with the TripAdvisor community. We are delighted to read that you spent a memorable stay with us and really enjoyed the comfortable suite, our special touches, our friendly and dedicated service and our lavish buffet breakfast....More

Reviewed 19 September 2018 via mobile

The hotel is literally an 8 minute walk to the station and from the shops. Many bars and restaurants are close by. The view from the rooms facing the river and the Saleve is beautiful and relaxing. The traffic noise stopped at 11 pm and...More

Date of stay: September 2018
Thank mrscatalano
Response from MOGVA, General Manager at Mandarin Oriental, GenevaResponded 28 September 2018

Dear mrscatalano, We are very thankful you took the time to share your lovely comment. We are delighted to read you enjoyed your stay, especially our ideal location, just two steps from the lively shopping district and the station, the beautiful view from our rooms...More

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Questions & Answers
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ElodieP2406
9 March 2018|
AnswerShow all 3 answers
Response from mogva | Property representative |
Dear ElodieP2406, Thank you for you inquiry. I’m pleased to follow-up, please find below the fees for a transfer from the hotel to the airport, depending on your departure time : * From 6.30am to 8.30pm - 145 CHF with a... More
0
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Google Translation
sarahdushmanfana
25 May 2017|
AnswerShow all 2 answers
Response from mogva | Property representative |
Dear Sarahdush, Thanks a lot for your inquiry. Should you wish to benefit from free Wi-Fi during your stay with us, we invite you to book a published rate and create an online profile to receive complimentary high speed... More
0
Votes
Katelina23
19 May 2017|
Answer
Response from mogva | Property representative |
Dear Katelina2, Our dedicated team would be delighted to design and organise your dream wedding reception either in the hotel or in the place of your choice with the help of our Catering Service. Our Groups & Events... More
0
Votes
Room Tips
"splurge and get a room with a river view!!"
sophiah67
18 Sep 2018
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"My room was on the 5th floor and while it didn't have a spectacular view, it was very quiet"
TheBarrettsAbroad
12 Sep 2018
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"Ask for refurbished room"
HinksyJ
11 Sep 2018
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"try ask for a river facing room"
559ronniew
15 Aug 2018
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PRICE RANGE
US$443 - US$803 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
mandarin oriental, geneva hotel genevamandarin switzerlandmandarin oriental switzerlandgeneva mandarin oriental
LOCATION
SwitzerlandCanton of GenevaGeneva
NUMBER OF ROOMS
189
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