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Mandarin Oriental, Geneva

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Mandarin Oriental, Geneva
Mandarin Oriental, Geneva
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514 Reviews from our TripAdvisor Community

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Showing 340: English reviews
Hong Kong, China
Reviewed 1 week ago via mobile

Spending one night at the MO Geneva. Property looks unimpressive from the outside. Even though it's a heritage protected facade (go figure for 50s concrete construction classes in travertine stone) it looks a bit tired. The interior has been tastefully redone and is modern throughout but the spaces and ceiling heights (especially in the elevators) are all just adequate and...

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Helpful?
Thank AlexF82
MOGVA, General Manager at Mandarin Oriental, Geneva, responded to this review

Dear AlexF82, Thank you for having taken the time to share your recent experience with us with such great detail. We as well as the Trip Advisor community are grateful for such valuable feedback. It is only through concerned customers like yourself that we can improve upon our services. We are delighted to read your positive observation on our staff...

Brisbane, Australia
Reviewed 1 week ago via mobile

One of the more expensive Hotels in Geneva, but well worth it. Great location, walking distance to sights and shops. We stayed for 2 nights and it was a welcomed relief to the Air B&B apartments we have been staying in around Europe. We had interconnecting rooms with our children on the 5th floor of this 6 level Hotel and...

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Helpful?
Thank Mic E
MOGVA, General Manager at Mandarin Oriental, Geneva, responded to this review

Dear Mic E, My team and I would genuinely like to thank you for taking the time to share your kind comment with us. We are absolutely pleased to read you were impressed by our colleagues’ efforts to provide you with our legendary service. We especially appreciate your wonderful rating knowing you have experienced many luxury hotels worldwide. It’s a...

Hamilton Island
Reviewed 2 weeks ago

The most amazing customer service we have ever experienced. The staff are very professional but also extremely friendly. The decor and ambience is just beautiful. The location is perfect! Just a short stroll to do some shopping and the many restaurants. Loved the bar and the menu was such a good selection. Food amazing. Highly recommend, worth every cent.

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Helpful?
Thank KristieWSH
MOGVA, General Manager at Mandarin Oriental, Geneva, responded to this review

Dear KristieWSH, Thank you so much for taking the time to share your impressions with us. We are truly thankful for your amazing feedback and wonderful rating. I have shared your kind comment with the team, we are all delighted to know you spent a great time at our property and especially loved our professional staff and friendly service, our...

London, United Kingdom
Reviewed 2 weeks ago

Was in Geneva for a very brief trip and spent a night at this hotel. Stayed in the Junior Terrace Suite (was upgraded (twice!) as there was some delay in my room being ready). Would strongly recommend this hotel - flawless service and the room was great (well maintained, very clean, modern). Location was very central (old town / shopping...

Review collected in partnership with this hotel
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Helpful?
Thank hps225
MOGVA, Directeur général at Mandarin Oriental, Geneva, responded to this review

Dear hps225, Thank you for taking the time to post on TripAdvisor following your recent stay with us. The entire team is happy to know that you had a great stay with us and that you very much enjoyed the Junior Terrace Suite, our ideal location close to the shopping district and the friendliness and professionalism of our staff. We...

Melbourne
Reviewed 3 weeks ago

Great location, great staff, very efficient, very professional. From airport pickup to checkin, to amazingly helpful concierge, good breakfast buffet, I recommend room overlooking river, views of river and mountains in background is spectacular...If you want to shop, Rue de Rhone is 5 mins away... Very central.... Will make visit again....just fantastic experience...Congratulations to all Mandarin staff, so good to...

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Helpful?
Thank Markqn1
MOGVA, Directeur général at Mandarin Oriental, Geneva, responded to this review

Dear Markqn1, Thank you so very much for your extremely supportive feedback. Our greatest satisfaction is to delight our guests. Reading you experienced the ideal stay with us, is a true reward to our everyday commitment towards a legendary Mandarin Oriental service. I have shared your comment with the team and we are all very grateful for your amazing rating...

Reviewed 4 weeks ago via mobile

We went there for the New year The hotel is great The breakfast was very good The rooms need renovation The rooms in the back have view to the street We did not get the upgrade The new year's gala was very expensive

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Thank Vasiliki N
MOGVA, Directeur général at Mandarin Oriental, Geneva, responded to this review

Dear Vasiliki N, Thank you for taking the time to share with us a feedback on your recent stay . We are delighted that you choose our property to celebrate the New Year and to read you loved the hotel and the buffet breakfast served at Café Calla. I regret to read you were disappointed with the view and I...

UK
Reviewed 5 weeks ago

Stayed at the Mandarin in Geneva for the first time and it exceeded my expectations. This is the first time I have stayed in a Mandarin for Business although I have stayed at the Mandarin in Singapore numerous time. The hotel is wonderfully situated and everyone from check in, restaurant staff, to the event team are were excellent. would definitely...

Review collected in partnership with this hotel
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Thank Crumble
MOGVA, Directeur général at Mandarin Oriental, Geneva, responded to this review

Dear Crumble, Thank you so much for your wonderful feedback. We are delighted to have you as a new guest. The entire team is happy to know that you had a great stay with us and that you very much enjoyed our ideal location close to the shopping district and Geneva’s main attractions, as well as the friendliness and professionalism...

Reviewed 6 December 2016

This is truly a wonderful and luxurious hotel. I stayed her for 2 for business meetings and was very impressed with the hotel. The room was large and the bathroom was spacious. They had plug points near the bed which was very convenient. Service was very good. Great stay.

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Helpful?
Thank PCTravel
MOGVA, Directeur général at Mandarin Oriental, Geneva, responded to this review

Dear PCTravel, I would like to thank you for your lovely comment about your recent stay with us on the occasion of your business trip to Geneva. It is a pleasure to know that you enjoyed the comfort of our rooms and the spacious bathroom, as well as the professional service. We are grateful for your nice rating and already...

Reviewed 5 December 2016 via mobile

Amazing time at the Mandarin on our trip to Geneva... Thank you for the amazing service Alexander..you made us feel very welcome ! the best coffee in Geneva & the lounge are is lovely We will sure be back soon to visit again :)

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Helpful?
Thank abi_b123333
MOGVA, Directeur général at Mandarin Oriental, Geneva, responded to this review

Dear abi_b123333, Thanks a lot for taking the time to share your feedback of your recent stay with us. We are glad you enjoyed your stay at our property. The MO Bar team and especially Alexandre are delighted to read that you enjoyed their warm welcome and professionalism. We already look forward to welcoming you back soon. With my best...

Switzerland
Reviewed 5 December 2016

We've been for the first time in this hotel and happy in every respect. We even received an upgrade after checking in, nice surprise. Room as well as bathroom are spacious, enough mirrors everywhere. Beds are very comfortable and breakfast was excellent. Absolutely recommendable.

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Helpful?
Thank Globetraveller13
MOGVA, Directeur général at Mandarin Oriental, Geneva, responded to this review

Dear Globetraveller13, Thanks a lot for having shared your feedback with us. It's a pleasure to read you fully enjoyed your stay at our property, especially our friendly and professional staff, our spacious and comfortable rooms, welcome amenities and generous breakfast. We are very glad to have you as new guests. We thank you again for your recommendation and already...

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Amenities

Highlights
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Cafe Calla at Mandarin Oriental
Cafe Calla at Mandarin Oriental
Cuisines: Swiss, European
MO Bar
MO Bar
Cuisines: Bar, European, Pub, Spanish, Asian, Contemporary
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Business Centre with Internet Access
  • Conference Facilities
  • Shuttle Bus Service
  • Babysitting
Official Description (provided by the hotel)
A living example of Swiss hotel tradition at its very best, Mandarin Oriental, Geneva has a superb location on the River Rhone, located within the heart of the city's shopping, historic and business districts. Following an extensive refurbishment, the hotel features 189 elegant and spacious rooms and suites, with many suites enjoying private terraces with supreme views of the river, Old Town and snow-capped mountains. Michelin starred dining, unparalleled service and luxury make it the ideal choice for discerning travellers. ... more   less 

Additional Information about Mandarin Oriental, Geneva

Address: quai Turrettini 1 | Mandarin Oriental, Geneva, Geneva 1201, Switzerland
Region: Switzerland > Canton of Geneva > Geneva
Price Range: £388 - £569 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Mandarin Oriental, Geneva 5*
Number of rooms: 189
Reservation Options:
TripAdvisor is proud to partner with Mandarin Oriental, Hotels.com, Booking.com, Orbitz, Travelocity, Agoda, Cheap Tickets and Jetsetter so you can book your Mandarin Oriental, Geneva reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Mandarin Oriental, Geneva Hotel Geneva
Mandarin Switzerland
Mandarin Oriental Switzerland
Geneva Mandarin Oriental
Hotel Style:
#3 Luxury Hotel in Geneva
#4 Family Hotel in Geneva
#5 Romantic Hotel in Geneva
#6 Business Hotel in Geneva
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Questions & Answers

Here's what travellers have asked, with answers from Mandarin Oriental, Geneva staff and other travellers.
3 questions
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New York City
5 months ago

See all questions (3)

Questions? Get answers from Mandarin Oriental, Geneva staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Treat yourself to a river view! Beautiful!”
 of 5 bubbles KristieWSH, 4 Jan 2017 | Read review
“Book a 6 floor room overlooking Rhone and amazing view of the Saleve Mountain (if Sun is shining)”
 of 5 bubbles Markqn1, 25 Dec 2016 | Read review
“In case there are events during your stay, take a room from floor 4 and upward”
 of 5 bubbles Globetraveller13, 4 Dec 2016 | Read review
“Rooms in front offer great views of the lake and river.”
 of 5 bubbles 513cameron, 1 Oct 2016 | Read review
“Keep the curtains open.....a view to remember....”
 of 5 bubbles DERNAIKA, 26 Sep 2016 | Read review
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