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Grand Hotel Kempinski Geneva

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Traveller (524)
Room & Suite (250)
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Overview
  • Excellent51%
  • Very good29%
  • Average11%
  • Poor5%
  • Terrible4%
Travellers talk about
“le grill”(10 reviews)
“indoor pool”(10 reviews)
“view of the lake”(29 reviews)
AMENITIES
Free Wifi
Breakfast Buffet
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
Room Service
5 Star Hotel
All hotel details
Additional information
Offers from Grand Hotel Kempinski Geneva
Offers & Announcements: Package Deal
Offers from Grand Hotel Kempinski Geneva
Offers & Announcements: Package Deal
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Reviews (1,051)
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722 results
Traveller rating
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28
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339
223
84
48
28
Show reviews that mention
All reviewsle grillindoor poolview of the lakeroom servicejet d'eauamazing locationfitness centerbusiness triplac lemanvery nice hotelrooms are spaciousold townfour seasonstrain stationfountainconciergeluxury
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1 - 5 of 722 reviews
Reviewed 4 days ago via mobile

I spent a great 3 nights here. The location gave me walking access to many of the cities local shops. The hotel was clean and well kept including bathrooms. Dining experience within hotel was great, don’t miss the breakfast in th balcony overseeing the lake!!...More

Thank Rashid A
Response from Sophia Z, Community Manager at Grand Hotel Kempinski GenevaResponded 2 days ago

Dear Rashid, Thank you for taking the time to post a review regarding your recent experience at Grand Hotel Kempinski Geneva. We are delighted to learn that our facilities and service meet your expectations of a five-star Hotel and that you particularly enjoyed our great...More

Hotel's Favourite
Reviewed 9 April 2018

Great room size, great view, great staff and great breakfast. Everything about this hotel is perfect. It might be considered pricey but in terms of Geneva prices, the hotel and what it offers is not considered expensive.More

1  Thank kemotravels
Response from Sophia Z, community manager at Grand Hotel Kempinski GenevaResponded 17 April 2018

Dear Guest, Thank you very much for taking the time to write such a wonderful review about your experience at the Grand Hotel Kempinski Geneva. Your excellent comments on our incredible location, various restaurants and professional staff are highly appreciated. I will make sure that...More

Reviewed 1 week ago via mobile

Excellent Service with the best Restuarant with food, customer care as well as fast service being the Chinese but billing system, and slow service at Le Grill need attention. The lunch at Italian 2nd floor is also excellent but allowance of smokers at dinner should...More

Thank sharome2018
Response from Sophia Z, Community Manager at Grand Hotel Kempinski GenevaResponded 1 week ago

Dear Hon, First of all I would like to thank you for taking the time to share your comments regarding your recent stay at the Grand Hotel Kempinski Geneva. We appreciate your kind remarks and are delighted to hear your overall experience at our hotel...More

Reviewed 2 weeks ago via mobile

I have stayed in most of the hotels on the main strip and I must say that this one is the best. The lobby could have some updated furniture but aside from that everything else was great. The location and views are unbeatable, the spa...More

Thank Franchesca77
Response from Sophia Z, Community manager at Grand Hotel Kempinski GenevaResponded 2 weeks ago

Dear Guest, Thank you for taking the time to post a review on Trip Advisor and for your flattering remarks. We are delighted to learn that our facilities and service meet your expectations of a five-star Hotel and that you particularly enjoyed our great location...More

Reviewed 3 weeks ago via mobile

This is the first time I’ve posted a mid-trip review but felt it necessary to do so. The hotel promises a lot - indeed it is considered one of the lakeside stars in Geneva (I say that as someone who used to live and work...More

Thank CLCC
Response from Sophia Z, Commmunity Manager at Grand Hotel Kempinski GenevaResponded 3 weeks ago

Dear Guest, Thank you for your comment on Tripadvisor regarding your recent stay at the Grand Hotel Kempinski Geneva. I'm surprised to read your remarks. Your experience is something that we have never been confronted with before, as our buffet breakfast is normally extremely well...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Free High Speed Internet (WiFi)
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$414 - US$695 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Spa Hotel in Geneva
#8 Family Hotel in Geneva
#15 Business Hotel in Geneva
#22 Luxury Hotel in Geneva
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$414 - US$695 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Spa Hotel in Geneva
#8 Family Hotel in Geneva
#15 Business Hotel in Geneva
#22 Luxury Hotel in Geneva
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
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Traveller (524)
Room & Suite (250)
Dining (235)
Pool & Beach (70)
Amenities (151)
Business Centre & Event Rooms (2)
Family and Play Areas (1)
Questions & Answers
Ask a question
Julie M
9 April 2018|
AnswerShow all 3 answers
Response from KempinskiHotelGeneva | Property representative |
Dear Julie, Thank for your your interest - we would be most delighted to welcoming you in our hotel soon! Our concierge team can be reached by phone +41 22 908 93 22 and would be pleased to arrange an airport pick-up for... More
0
Votes
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Pauline P
18 December 2017|
AnswerShow all 2 answers
Response from Engr Mohammed A | Reviewed this property |
I recommend the second floor lounge, it’s beautiful and a lot beggar and wider besides the seating arrangement are nicer and comfortable than the bar , it’s also wormer and has wider few if the lake .
0
Votes
Celine143
30 July 2017|
AnswerShow all 3 answers
Response from KempinskiHotelGeneva | Property representative |
Dear Celine, The Palexpo Convention Center is 15-min away from the hotel, depending on the traffic of course. Don't hesitate to call us should you have any further questions. With best regards, GRand Hotel Kempinski... More
0
Votes
Room Tips
"request a room with a Lake view"
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"Room with a lake view."
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"Do not eat in the restaurant here...."
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"Deluxe , 45 square meter , spacious and comfortable."
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