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Hotel Schlussel

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Traveller (25)
Room & Suite (20)
Dining (11)
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Overview
  • Excellent50%
  • Very good33%
  • Average11%
  • Poor2%
  • Terrible4%
Travellers talk about
AMENITIES
Free Wifi
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Family Rooms
Bar/Lounge
Multilingual Staff
2 Star Hotel
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Reviews (68)
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1 - 5 of 36 reviews
Reviewed 17 March 2018

Hotel Schlüssel was extremely charming. Stayed here 2 nights. Loved the renovated rooms, the wifi worked good enough in our rooms. Staff was very friendly. Grocery store located 10 minutes away, walking distance from the train station and the main tourist area. Offered us a...More

Thank Melissa M
Response from Marija B, Inhaber at Hotel SchlusselResponded 20 March 2018

Dear Melissa, thank you so much for your visit and for this nice review! It was a pleasure welcoming you in our house! I send you my best regards and hope to see you soon again in our hotel! Marija Bucher

Reviewed 20 January 2018 via mobile

We stayed for 2 nights in room 10 in the loft area. It was a room of charming detail, totally quiet and super spacious. It was New Years Eve so the restaurant was fully booked, but no problem, the staff brought my wife and I...More

Thank drtcoBov
Response from Marija B, Inhaber at Hotel SchlusselResponded 30 January 2018

Dear guests, THANK YOU SO MUCH! Deeply touched by your words! We always try to provide our guests with the best possible service. Again: thank you for choosing our house not just to celebrate the New Year but also to spend your holidays in Lucerne!...More

Reviewed 28 December 2017

We rented 5 rooms for a family wedding at the nearby Jesuit Church which was just around the corner. Obviously the location was perfect. We booked the breakfast inclusive rate and breakfast was acceptable. The wifi is an issue there so if you're dependent on...More

Thank tmynatt
Response from Marija B, Inhaber at Hotel SchlusselResponded 30 January 2018

Dear Mr. Mynatt and Family! Thank you once again for staying with us and letting us being a part of a wunderful wedding! It was a pleasure having you here and we already miss your good mood and energy and are really looking forward to...More

Reviewed 28 December 2017

Our entire family rented 5 rooms at this little hotel. Super friendly people and a perfect location with the Christmas Market right outside our window made our stay very very nice. We couldn't have asked for a better place.

Thank tmynatt
Response from Marija B, Inhaber at Hotel SchlusselResponded 30 January 2018

Dear Mrs. Mynatt, thank you so much!! We couldn't have asked for better guests! It was so nice having you here! Please, come back soon again! Best regards, Marija Bucher

Reviewed 21 December 2017

Our rooms were big enough and had a nice view of the church next door and the cool cobblestone streets and old buildings. The only thing it missed was more areas to put our things on since the bedside tables were small and we had...More

Thank S L
Response from Marija B, Inhaber at Hotel SchlusselResponded 30 January 2018

Dear Guest, thank you so much for staying with us and taking your time for this nice review! Since we only have original antique furniture (including closets) we are still looking for some additional pieces for our hotel room collection. However, I hope to have...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Banquet Room
Multilingual Staff
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$159 - US$307 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#19 Business Hotel in Lucerne
Room types
Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$159 - US$307 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#19 Business Hotel in Lucerne
Room types
Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveller (25)
Room & Suite (20)
Dining (11)
Questions & Answers
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SotongT
20 July 2017|
Answer
Response from Marija B | Property representative |
Dear Guest, I trully do apologize I have not seen your question so far! However, perhapse my answer could be of help to our other guests, so please let me answer your question: City taxes are never included in the prices... More
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SotongT
20 July 2017|
Answer
Response from Marija B | Property representative |
Dear Guest, the city taxes and resort fees (together CHF 4 per night and person excl. small children) will be charged upon your arrival. Expedia is not in the position to charge you these fees in advance. I am looking... More
0
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Google Translation
Jess_YPL
20 May 2017|
Answer
Response from Marija B | Property representative |
Yes, it is! Best regards, Marija Bucher
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Google Translation
Room Tips
"I suppose all rooms are like ours - elegant and quiet."
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"get a room with a balcony if you can."
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"Ask the receptionist for a room with balcony."
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"Rooms at the front (looking onto the square) are quieter."
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