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Hotel Astoria

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Traveller (259)
Room & Suite (117)
Dining (23)
Overview
  • Excellent25%
  • Very good42%
  • Average23%
  • Poor8%
  • Terrible2%
Travellers talk about
“rooftop bar”(46 reviews)
“la cucina”(5 reviews)
Free Wifi
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Rooftop Bar
Fitness centre
Concierge
4 Star Hotel
All hotel details
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Reviews (572)
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383 results
Traveller rating
83
154
98
38
10
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Time of year
LanguageEnglish
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83
154
98
38
10
Show reviews that mention
All reviewsrooftop barmekong restaurantla cucinamodern hotelchapel bridgeold towntrain stationtop floornespresso machine in the roomthe penthousewithin walking distancefloor to ceiling windowscentral locationbuffet breakfastlarge bathroomstayed two nightscorner room
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1 - 5 of 383 reviews
Reviewed yesterday via mobile

Stayed one night here and used the restaurant as well. For the price almost a secret tip for Luzerne. Good breakfast, not to small rooms and friendly service. Nothing more I'd expect. Gymn is available.

Thank hf3215
Reviewed 1 week ago

This is a Clean, Modern hotel with a rooftop bar and many restaurants on site. The front desk staff was friendly and helpful and exchanged our USD in Franks with no charge. They also gave us directions, food suggestions and let us borrow umbrellas when...More

Thank Tanya S
Response from astorialuzern, Quality Management at Hotel AstoriaResponded 1 week ago

Dear Tanya S Thank you very much for your stay at Hotel Astoria Lucerne and your great feedback. The Hotel Astoria team is happy to read, that you had an enjoyable time in our house and are happy that we could convince you with our...More

Reviewed 3 weeks ago

The Astoria is a very good modern hotel. The rooms are large, airy, cool, quiet and dark.The bathroom was also very large with a walk in shower. The Astoria has five restaurants and a rooftop bar. I havent tried all the restauarants but those I...More

Thank Colin C
Response from astorialuzern, Quality Management at Hotel AstoriaResponded 2 weeks ago

Dear Colin C Thank you very much for your stay at Hotel Astoria Lucerne and your great feedback. We are happy that we could convince you with your room and our restaurants and are looking forward to welcoming you soon again! Best regards, Sheila Quality...More

Reviewed 4 weeks ago via mobile

My husband & I spent 3 nights in this hotel. We were given a room with a queen bed. The space is tiny and there is no luggage rack or nook. Bed is firm & pillows are comfortable. The thing I really didn't like was...More

Thank msb444
Response from astorialuzern, Quality Management at Hotel AstoriaResponded 3 weeks ago

Dear msb444 Thank you very much for your stay and your feedback. The intention of the star architects Herzog & de Meuron was to enlarge the room and create a special sense of being. We know that design is in the eye of the beholder...More

Reviewed 22 February 2018

Now I was aware I booked a single room so can't say I'm surprised the room was small. But to put things in perspective the room is not small, the wardrobe they have put a bed, a desk and a bathroom in is quite large......More

1  Thank Magnus L
Response from astorialuzern, Quality Management at Hotel AstoriaResponded 28 February 2018

Dear Magnus L We thank you for your stay and taking the time to give us your important feedback. We are very sorry that your experience did not meet your expectations; please allow us to express our sincere apologies. We are pleased to inform you...More

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About
Amenities
Top amenities
Restaurant
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$190 - US$375 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#16 Business Hotel in Lucerne
#18 Luxury Hotel in Lucerne
Room types
Non-Smoking Rooms
Details
Price range
US$190 - US$375 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#16 Business Hotel in Lucerne
#18 Luxury Hotel in Lucerne
Room types
Non-Smoking Rooms
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Traveller (259)
Room & Suite (117)
Dining (23)
Business Centre & Event Rooms (2)
Questions & Answers
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Clara T
11 October 2017|
Answer
Response from astorialuzern | Property representative |
Dear Clara T Thank you very much for your message and your interest that you show in our Hotel Astoria. Unfortunately we do not have electric kettles at all. But you can get hot water in our coffee shop which is open daily... More
0
Votes
Google Translation
ilyhoch
22 November 2016|
AnswerShow all 4 answers
Response from astorialuzern | Property representative |
Dear ilyhoch Thank you very much for your interest that you show in our Hotel Astoria! We have an hair dryer in every room. We are looking forward to welcoming you soon and wish you a nice day! Best... More
0
Votes
Google Translation
Room Tips
"See the room before you agree to pay"
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"Fabulous location, thoughtful amenities: excellent value"
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"Ask for the designer rooms !"
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"do not stay in the old section of the hotel!"
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