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Hotel Astoria

Booking.comUS$278*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Hotel Astoria
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471 Reviews from our TripAdvisor Community

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Showing 316: English reviews
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victoria
Reviewed 4 days ago NEWvia mobile

Standard of room and facilities was lovely with everything you could want Unfortunately all spoiled on both nights of our 2 night stay by the horrendous thumping nightclub noise that went for most of the night Other guests in our group also experienced the same issue we were in building 2 on 5 th floor could not recommend based on...

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Thank Wendy L
Thousand Oaks, California
Reviewed 1 week ago

This hotel is about four blocks from the train station. The entrance to the hotel is not impressive as one takes an old fashion escalator up to the 1st floor (ground level is considered 0 floor). Once in the lobby it is ok. Check in was a breeze and the receptionist pleasant. The room that was given that had a...

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Thank R_n_R_Travellers
Reviewed 2 weeks ago via mobile

The rooms here are small and with very basic amenities. The restaurant and breakfast options are also very limited. It simply doesn't justify the tariffs that they are charging. The only plus point is the convenient location of this hotel.

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Thank Nikhilbhatia8
Sydney, Australia
Reviewed 3 weeks ago

This was a hotel used by Trafalgar on two different tours and the experience both times was ordinary. Room quite dated, layout of hotel confusing, heating an issue and so was wifi. Basic St Andand of cleaning. It is obvious that tour groups must get the shabbier rooms. This is not a place I would choose to stay

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1Thank Ozjamboree
astorialuzern, Quality Management at Hotel Astoria, responded to this review

Dear Ozjamboree We thank you for your stay at Hotel Astoria Lucerne and taking the time to give us your important feedback. We are very sorry that your experience did not meet your expectations; please allow us to express our sincere apologies. We regret that we could not completely convince you with our design rooms. Design is in the eye...

Reviewed 3 weeks ago via mobile

As one of the leading hotels in Lucerne, the Astoria Hotel has it all including a lovely Penthouse Bar with a verandah from which you can see over the city. Unfortunately it rained during my stay so I only spent three seconds outside and couldn't see through the low lying drizzle and fog. Hopefully you'll have better timing. The rooms...

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1Thank Robin H
astorialuzern, Quality Management at Hotel Astoria, responded to this review

Dear Robin H Thank you for your detailed and interesting review about your experience at Hotel Astoria. We re happy to read that you enjoyed a wonderful time at our house and are looking forward to welcoming you soon again! Best regards, Sheila Quality Management

New York City, New York
Reviewed 4 weeks ago via mobile

This hotel is very close to old town Lucerne and worse to stay. The decor is modern and very nice. They have a gym a conference room really nice breakfast dining room a rooftop bar covered and uncovered and three restaurants. It's central to a lot of shopping public transportation to Lucerne attractions. It's also walking distance to Old Town...

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1Thank Jacqueline E
astorialuzern, Quality Management at Hotel Astoria, responded to this review

Dear Jacqueline E Thank you for your wonderful feedback here on TripAdvisor and for your stay at Hotel Astoria. We are happy to hear that you appreciated our service. It is our everyday passion to give guests a great time; starting at the entrance and finishing with a positive and memorable experience. We all hope that you arrived save back...

Reviewed 17 April 2017 via mobile

We stayed at the Hotel Astoria for three nights as part of an "add on" to our Rhine River cruise. I liked everything about the Hotel, especially its central location. We were able to walk to almost everything we wanted to do. The rooms were a great size and we were lucky enough to have a small view of Mount...

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Thank SeekingKate
astorialuzern, Quality Management at Hotel Astoria, responded to this review

Dear SeekingKate Thank you very much for your great feedback! We are happy to hear that you appreciated our service. It is our everyday passion to give guests a great time; starting at the entrance and finishing with a positive and memorable experience. All the best to you! We are looking forward to welcoming you soon again at the Hotel...

London, Canada
Reviewed 5 April 2017 via mobile

We came as part of a tour. Hotel was by the far the premier hotel of our tour. Marble bathrooms. Ultra clean and extra long bed. Even had a luxurious leather couch. Close to everything downtown and the Chapel bridge. Breakfasts were excellent. Rooms are spacious and clean. It has a mini bar fridge which you can use if you...

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1Thank Rick W
astorialuzern, Quality Management at Hotel Astoria, responded to this review

Dear Rick W Thank you very much for your great feedback! We are happy to hear that you appreciated our service. It is our everyday passion to give guests a great time; starting at the entrance and finishing with a positive and memorable experience. We all hope that you arrived save back at home, with good memories of your trip...

Tehran, Iran
Reviewed 26 March 2017

I stayed for three nights, and it was one of my worst experience so far. Very small room with broken, noisy air conditioner, no complimentary water, no kettle or coffee machine and when I asked the front desk for hot water they told me to go to the cafeteria and get hot water myself, so no room service not even...

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2Thank Behnam V
astorialuzern, Quality Management at Hotel Astoria, responded to this review

Dear Behnam V We thank you for your stay at Hotel Astoria Lucerne and taking the time to give us your important feedback. We are very sorry that your experience did not meet your expectations; please allow us to express our sincere apologies. We assure you to take your valuable feedback seriously. It helps us to improve our grade of...

Reviewed 22 March 2017

Close to Downtown, just a short walk from the lake, this is a modern and quite stylish hotel with nice restaurants and a fancy terrace on top, to get a drink at the happy hour. Price is adequate, not outstanding in the overall pricey Luzern. High price for the garage, 35 CHF. If you find a spot on the Street,...

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Thank Pietro D
astorialuzern, Quality Management at Hotel Astoria, responded to this review

Dear Pietro D Thank you for your detailed and interesting review about your experience at Hotel Astoria. We are happy to hear that you appreciated our service. It is our everyday passion to give guests a great time; starting at the entrance and finishing with a positive and memorable experience. All the best to you! We really hope to see...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Food & drink at the hotel
Restaurant La Cucina
Restaurant La Cucina
Cuisines: Italian, Mediterranean, European
Mekong Restaurant & Bar
Mekong Restaurant & Bar
Cuisines: Sushi, Asian, Vietnamese, Thai
No photo provided
Latino Restaurant
Cuisines: Swiss, European
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Hotel Astoria offers everything expected of a modern conferencing hotel. Featuring light, bright and tastefully designed rooms, this architectural masterpiece in the heart of Lucerne is one of Switzerland’s most attractive urban hotels.RestaurantsWe own the most exciting restaurants in Lucerne. Thai, Italian or Asian Food at a superbly high standard as acknowledged by the Gault Millau restaurant guide. ... more   less 

Additional Information about Hotel Astoria

Address: Pilatusstrasse 29, Lucerne 6003, Switzerland
Region: Switzerland > Canton of Lucerne > Lucerne
Price Range: £153 - £298 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Astoria 4*
Number of rooms: 252
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Also Known As:
Astoria Hotel Lucerne
Hotel Style:
#16 Business Hotel in Lucerne
#16 Luxury Hotel in Lucerne
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Astoria staff and other travellers.
8 questions
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Questions? Get answers from Hotel Astoria staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try somewhere else”
Ozjamboree, 29 Apr 2017 | Read review
“On 4Th floor ,still hear Disco Music and Stop you from Sleeping”
  • No Lock
  • I do not know what it was
  • It spouse to be a twin room
behnam1987v, 26 Mar 2017 | Read review
“Ask for rooms in the new wing”
Gaires2359, 6 Feb 2017 | Read review
“Stay below the 6th floor on weekends or noise from the Penthouse Club will disturb your sleep.”
ShowMeVegas, 10 Nov 2016 | Read review
“A little noise on the street side with your window open”
619jima, 1 Nov 2016 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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