We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Palace Luzern

Show Prices
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
Book on
or compare prices from up to 200 sites including:
Professional photos
Palace Luzern
Palace Luzern
Panoramas (14)
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"moduleList":["handlers"]},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

937 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 588: English reviews
Reviewed 5 days ago NEWvia mobile

This hotel is absolutely perfect. The check in was quick and pleasant. We were showed around the hotel. We stayed at the junior suite. The room was very good with an amazing view of the lake and the mountains. The bathrooms we also huge. We even had a pair of binoculars to indulge ourselves. There was a mini bar which...

 Report
Helpful?
Thank Ankit S
PalaceHotelLuzern, Manager at Palace Luzern, responded to this review

Dear Ankit S Thank you very much for your stay at the PALACE LUZERN and the lovely feedback on Tripadvisor. We are very happy to hear that you have enjoyed your stay and with pleasure I will forward your feedback to the whole team. Comments such as yours inspire us to give every day our best for our beloved guests....

Beaver Falls, PA
Reviewed 6 days ago NEW

We stayed at the Palace Luzern for four wonderful evenings. Everyone from the front desk, the concierge, the bellmen,and the restaurant servers were the best. Not only in competence, but with a wonderful attitude and friendliness and a wonderful grasp of the English language. I would return to Luzern just to stay at the Palace!

 Report
Helpful?
Thank PaulaBeaverFalls_PA
PalaceHotelLuzern, Manager at Palace Luzern, responded to this review

Dear PaulaBeaverFalls_PA Thank you very much for your stay and the feedback on Tripavisor. I am glad to hear that you have thoroughly enjoyed your stay for four evenings and that you were satisfied with the service.With pleasure I will forward your compliments to the Palace-Team. We do hope to welcome you again directly on the shores of Lake Lucerne....

Cochran GA
Reviewed 1 week ago

The Palace is simply a wonderful, accommodating hotel. The staff was outstanding, always helpful and with a "get it done right now" attitude. The breakfast buffet was the best that I have every enjoyed anywhere. Highly recommended.

 Report
Helpful?
Thank Dennis M
PalaceHotelLuzern, Manager at Palace Luzern, responded to this review

Dear Dennis M Thank you very much for your visit and your lovely feedback on Tripadvisor. I am very happy to learn that you have enjoyed the stay at the PALACE LUZERN. With pleasure I will forward your feedback to my team. It is great to hear that the breakfast buffet is probably the best you ever enjoyed, what a...

Hong Kong, China
Reviewed 1 week ago

Real luxury hotel with good view and quiet easy access to downtown area since Luzern is a very small town. Spacious room and good services. A good choice for vacation to relax and enjoy the nature. Meanwhile, it's a luxury and cost you $$$$$.

 Report
Helpful?
Thank ElleP987
PalaceHotelLuzern, Manager at Palace Luzern, responded to this review

Dear ElleP987 Thank you very much for your visit and the review. It is great to hear that you have thoroughly enjoyed your time with us and you liked the room and the service. It would be our pleasure to welcome you again to our beautiful hotel directly on the shores of Lake Lucerne. Best regards Raymond Hunziker General Manager

Reading, United Kingdom
Reviewed 1 week ago

We were very lucky to stay here for a night as our Rhine cruise was curtailed due to high water and flooding. WOW, this hotel was incredible, right on shores of Lake. My brother and wife had a corner turret room with lounge etc and fabulous views. My husband and I had a double room, king sized bed, seating, Juliet...

 Report
Helpful?
Thank Lesley C
PalaceHotelLuzern, Manager at Palace Luzern, responded to this review

Dear Lesley C Thank you very much for your stay with us and your lovely feedback on Tripadvisor. I am very happy to learn that you have enjoyed your stay and that you keep good memories about it. I feel very pleased that you enjoyed the room with the huge bathroom and the balcony with view on the lake and...

Brighton, United Kingdom
Reviewed 1 week ago

We stayed here over New Year. What a fabulous way to end one year and start another. The room was great and the bed wonderful. The view over the lake was amazing especially with the lights of the Christmas decorations. Location is so good a short walk to the old town and attractions. From the moment we arrived to the...

 Report
Helpful?
Thank SableMable
PalaceHotelLuzern, Manager at Palace Luzern, responded to this review

Dear SableMable Thank you very much for your stay over New Year’s eve at the PALACE LUZERN and for sharing your experiences. I am very happy to hear that you have thoroughly enjoyed the Gala dinner at the New Year’s eve, your room with the spectacular lake view and the friendly service. With pleasure I will forward your feedback to...

Reviewed 2 weeks ago via mobile

My new bride & I couldn't have been happier with the exquisite service, amazing location & exemplary 🇨🇭 hospitality! EVERYONE on staff we had a 1 on 1 interaction with was 5 Star! Especially Vanessa, Angelina and the gentleman at the concierge desk!

 Report
Helpful?
Thank Dave B
PalaceHotelLuzern, Manager at Palace Luzern, responded to this review

Dear Dave B Thank you very much for your lovely feedback on TripAdvisor. I am glad to hear that you have thoroughly enjoyed your stay. With pleasure I will forward your feedback to my team an especially to Vanessa, Angelina and the concierge. We do hope to welcome you back in the hopefully not too distant future. Best regards Raymond...

Mt. Pleasant, Mi
Reviewed 2 weeks ago via mobile

We extended here after a Viking river cruise from Amsterdam to Basel. We spent two nights here. The rooms are large and comfortable with a veer of the lake. Arrange that because it is worth it. The breakfast is nice and has everything.

 Report
Helpful?
Thank jim_mcdonald
PalaceHotelLuzern, Manager at Palace Luzern, responded to this review

Dear jim_mcdonald Thank you very much for your stay at the Palace Luzern and for sharing your experiences. I am very pleased to learn that you have enjoyed your 2-nights stay in Lucerne after having experienced alovely Rhine-river cruise. I wish you a Happy New Year and all the best for 2017. Raymond Hunziker General Manager

Orlando, Florida
Reviewed 2 weeks ago

Stayed between Christmas and New Years. The greatest of locations...right on the lake with a great lakeview room. Just a short walk into the center and the Chapel Bridge. The greatest of service. We were welcomed with chocolate tea and cookies. A gorgeous hotel. Usually can find a chink in the armor but not this hotel. My highest of recommendations.

 Report
Helpful?
Thank gary k
PalaceHotelLuzern, Manager at Palace Luzern, responded to this review

Dear gary k What a great feedback, thank you very much for your stay. I am glad to read that you had a good time between Christmas and New Year with us. It makes me proud to hear, that everything was perfect and I will forward your compliment to my team. I do hope to welcome you back in Lucerne...

Dubai, United Arab Emirates
Reviewed 3 weeks ago via mobile

A short visit with unforgettable experience! A great stay indeed this is what I can say about the few days we spent at Palace Luzern Hotel & quite memorable. Everything was beyond perfect about this hotel. They have a wonderful spa (sauna & steam room) plus relaxation room where you can have a cup of herbal tea & read a...

 Report
Helpful?
Thank WaleedAKAS
PalaceHotelLuzern, Manager at Palace Luzern, responded to this review

Dear Waleed Al Shawwa Thank you very much for your stay at the Palace Luzern and your lovely feedback. I am very happy that you felt welcome and appreciated at our hotel and that you have enjoyed your time with us. I feel very pleased that the whole team managed to individualize your stay. I have forwarded your comments to...

911 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (398)
Viewed
Business Centre/Function Rooms (1)
Viewed
View from Room (80)
Viewed
Hotel & Grounds (51)
Viewed
Room/Suite (68)
Viewed
Bathroom (16)
Viewed
Dining (10)
Viewed
Pool/Beach Area (11)
Viewed
Other (161)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (439)
Viewed
Amenities (98)
Viewed
Deluxe Double Room with Lake View (41)
Viewed
Double Room with Lake View (38)
Viewed
Junior Suite with Lake View (51)
Viewed
Dining (108)
Viewed
The Hotel (103)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (74)
Viewed
Hotel & Grounds (17)
Viewed
Room/Suite (29)
Viewed
Dining (8)
Viewed
View from Room (1)
Viewed
Pool/Beach Area (4)
Viewed
Other (15)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Lucerne hotels
0.5 mi away
Hotel Schweizerhof Luzern
0.1 mi away
Art Deco Hotel Montana Luzern
0.8 mi away
Hotel des Balances
Hotel des Balances
#5 of 68 in Lucerne
927 reviews
Show Prices
Show Prices
Show Prices
1.7 mi away
Seehotel Hermitage Luzern
0.2 mi away
Grand Hotel National
Grand Hotel National
#22 of 68 in Lucerne
370 reviews
0.6 mi away
Hotel des Alpes
Hotel des Alpes
#12 of 68 in Lucerne
868 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Babysitting
Official Description (provided by the hotel)
Elegant lakefront Hotel with elaborately carved stone facade, rooftop cupolas & spires; within walking distance to Old Town. ... more   less 

Additional Information about Palace Luzern

Address: Haldenstrasse 10 | 6002 Luzern, Lucerne 6006, Switzerland
Region: Switzerland > Canton of Lucerne > Lucerne
Price Range: £213 - £409 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Palace Luzern 5*
Number of rooms: 129
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Travelocity, Cheap Tickets and DerbySoft Ltd Shanghai HQ so you can book your Palace Luzern reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Palace Luzern Lucerne
Palace Luzern Hotel Lucerne
Hotel Style:
#2 Luxury Hotel in Lucerne
#2 Romantic Hotel in Lucerne
#3 Family Hotel in Lucerne
#4 Business Hotel in Lucerne
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Palace Luzern staff and other travellers.
18 questions
Ask a question

See all questions (18)

Questions? Get answers from Palace Luzern staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We paid a little bit extra for a couch that turned into a bed, so we got a much larger room. Was well worth it.”
 of 5 bubbles PaulaBeaverFalls_PA, 14 Jan 2017 | Read review
“A room facing the lake is a must and try their breakfast”
 of 5 bubbles ElleP987, 10 Jan 2017 | Read review
“A corner turret room if price OK for you.”
 of 5 bubbles LesleyC94, 9 Jan 2017 | Read review
“Rooms with a view of Lake Lucerne are great!”
 of 5 bubbles Microblue4, 2 Dec 2016 | Read review
“Get a room with a view over the lake. Some rooms smaller than others. Room 235 is quite large.”
 of 5 bubbles jeffg803, 22 Nov 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay