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Seehotel Hermitage Luzern

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Seehotel Hermitage Luzern
Seehotel Hermitage Luzern
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857 Reviews from our TripAdvisor Community

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Showing 402: English reviews
London, United Kingdom
Reviewed 4 days ago NEW

I can't believe that I didn't review this when we stayed last time: I only found out when we went to re-book. This hotel is beautifully run, in main part because it has been a family business/labour of love for at least 2 generations. Reception staff are delightful and very efficient. Large, creatively decorated rooms with views that are nothing...

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Helpful?
Thank Nikki s
Anja P, Leiter Gästebetreuung at Seehotel Hermitage Luzern, responded to this review

Dear Nikki Thank you so much for your Feedback and Review on TripAdvisor this time. Better late than never, right? It is nice to hear, though, that you enjoyed your stay once more and you had a fantastic swim in the lake. (Please note that we do not have an indoor Swimming pool). Hopefully, we have the pleasure again to...

Schattdorf, Switzerland
Reviewed 2 weeks ago via mobile

The view from the rooms are amazing across the lake and towards the mountains. It's clean and the staff is helpful. But it is located a bit out of the city centre. And they have a open bathroom. And I squeezed my finger in the toilet door.

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Helpful?
Thank Just M
Anja P, Leiter Gästebetreuung at Seehotel Hermitage Luzern, responded to this review

Dear Guest, Thank you so much for your rating here on TripAdvisor. It's great to hear that we could convince you with our helpful staff and you enjoyed our breath-taking view from the rooms. (Can't get enough of it, though). We're very sorry that your hurt your finger in the door and hope you feel better soon. Hopefully we have...

Reviewed 2 weeks ago via mobile

It was so easy getting to the hotel. Once out of Luzern main station, board bus no.24 and it will stop right in front of the hotel under the Hermitage station. Hotel will provide free travel pass throughout your stay (except for cruise). Modern hotel with open concept toilet. Good idea for couples but Bad idea if traveling with active...

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Helpful?
Thank Hilfiz
Anja P, Leiter Gästebetreuung at Seehotel Hermitage Luzern, responded to this review

Dear Hilfiz Thank you very much for taking your time to rate us on both Tripadvisor and booking.com. For us, it is very important to know how you felt during your stay and how we can improve our services even more. Your feedback regarding our concept with the open bath which you considered not suitable will be discussed intern and...

forbiddencity
Reviewed 9 January 2017

The Seehotel Hermitage is a beautiful hotel located right next to the lake. The rooms are very spacious and modern. The breakfast is excellent as well as the overall service offered. The staff is very attendful and helpful. Just a great place to go.

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Helpful?
1Thank forbiddencirty
Anja P, Leiter Gästebetreuung at Seehotel Hermitage Luzern, responded to this review

Dear Guest Thank you so much for your excellent review here on TripAdvisor and your lovely feedback towards our staff. We're happy that you enjoyed your time with us and we hope to have the pleasure to welcome you back some time again. Best regards from the snowy Lucerne, Your Hermitage Team

Reviewed 2 January 2017 via mobile

Wonderfull location at lakeside. Great service and staff, and wonderfull view of Lake and mountain from the very modern rooms! Fireworks on New Years was impressive, and the restaurant was a great experience! Thank You Team Hermitage!!!

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Helpful?
Thank Lars B
Anja P, Leiter Gästebetreuung at Seehotel Hermitage Luzern, responded to this review

Dear Lars We would like to thank you for your amazing feedback and the rating here on TripAdvisor. It's great to hear that you had a fantastic time during New Year at our place and we're happy that you liked the special firework we prepared for our guests. (It was suprisingly a long firework, wasn't it?) We hope that we...

Washington, District of Columbia, United States
Reviewed 30 December 2016 via mobile

With all the hotel reviews I often read and pictures view before booking a hotel I'm rarely surprised with a stay. This was an exception to the rule. I was in town for a couple of days before going onto Hotel Villa Honegg and needed a room for 2 nights so I booked here without reading much review. When I...

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Helpful?
Thank dgirma1980
Anja P, Leiter Gästebetreuung at Seehotel Hermitage Luzern, responded to this review

Dear Guest We're feeling very moved by your honest words and your amazing review. Thank you very much for taking the time to rate us here on TripAdvisor. We're happy to hear that you enjoyed your stay with us and especially that driving with BMW i8 was your personal Highlight. We hope that we have the pleasure again to welcome...

Aberdeen, United Kingdom
Reviewed 14 December 2016

Absolutely fabulous hotel on the banks of Lake Lucerne. A group of 3 of us stayed for 4 nights over my Husbands 50th Birthday. I had arranged for room decoration and we arrived to a bottle of bubbly, flowers and chocolate covered strawberries and rose petals on the bed. (the bed is very large and very comfortable by the way!)...

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Helpful?
Thank Jopy
Anja P, Leiter Gästebetreuung at Seehotel Hermitage Luzern, responded to this review

Dear Joby Wow, thank you so much for taking your time to rate us and send us this fantastic feedback. We are very happy that we could help to make your husband's 50th birthday unforgettable and that you enjoyed staying at our house, especially the stunning view from the bathtub. We can't get enough from it as well. We hope...

Anchorage, Alaska
Reviewed 4 December 2016 via mobile

We spent two nights at Seehotel Hermitage. This is a truly excellent hotel. The staff was wonderful, rooms are superb. We had a beautiful view of the lake and Mt. Pilatus. The rooms are large and very comfortable. The beds were great. Maintenance is impeccable. We paid extra for breakfast, which was also excellent. While the additional cost seemed high,...

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Helpful?
Thank John H
Anja P, Leiter Gästebetreuung at Seehotel Hermitage Luzern, responded to this review

Dear John Thank you so much for your fantastic and thoroughly positive feedback here on TripAdvisor. We're very happy to hear that you enjoyed staying in our rooms with the breath-taking panoramic view over the lake and the Mt. Pilatus. It never gets tiring to watch out of the window... We hope to have the pleasure again to welcome you...

Malibu, California
Reviewed 28 November 2016 via mobile

What a lovely hotel with an amazing view of the alps! The rooms are huge and comfy! We had breakfast at the hotel every morning and it's a must do! Don't forget to ask for their homemade banana yogurt! It's delicious! We had dinner at the restaurant on our first night and the steak was cooked to our perfection! The...

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1Thank Haidee C
Anja P, Leiter Gästebetreuung at Seehotel Hermitage Luzern, responded to this review

Dear Haidee Wow, thank you so much for your extremely positive review on TripAdvisor. It's great to hear that you had a fantastic time at our place, especially that you enthused our homemade banana yoghurt (yummy isn't it?!). We really appreciate your feedback about our staff and of course the restaurant. It shows us that we are on the right...

Sao Paulo, SP
Reviewed 27 November 2016 via mobile

Nice hotel at the lake, during summer they have sun chairs and people can swim - it also offers a spa and restaurant. Big rooms, fully renovated, comfy bed and very friendly staff. Price quite high (42CHF for a burger) and no other options closer

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Helpful?
Thank mari_rodrigues
Anja P, Leiter Gästebetreuung at Seehotel Hermitage Luzern, responded to this review

Dear Mari Thank you very much for your positive feedback. We're more than happy that you enjoyed your stay with us, especially our comfy beds and our staff. We hope to have the pleasure again to welcome you another time at the lakeside house. In the meantime our best wishes for the holiday season. Your Hermitage-Team

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Seehotel Hermitage Luzern

Address: Seeburgstrasse 72, Lucerne 6006, Switzerland
Region: Switzerland > Canton of Lucerne > Lucerne
Price Range: £131 - £351 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Seehotel Hermitage Luzern 4.5*
Number of rooms: 68
Reservation Options:
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Also Known As:
Seehotel Hermitage Luzern Lucerne
Hotel Style:
#2 Business Hotel in Lucerne
#4 Luxury Hotel in Lucerne
#5 Romantic Hotel in Lucerne
#7 Family Hotel in Lucerne
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Questions & Answers

Here's what travellers have asked, with answers from Seehotel Hermitage Luzern staff and other travellers.
12 questions
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Questions? Get answers from Seehotel Hermitage Luzern staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Over-looking the lake makes this stay super-special”
 of 5 bubbles 72nikkis, 17 Feb 2017 | Read review
“Rooms with balconies offer amazing views of Pilatus”
 of 5 bubbles Jopy, 14 Dec 2016 | Read review
“Ask for a room with a lake view”
 of 5 bubbles JWesP, 28 Oct 2016 | Read review
“Request higher floor for a better view of the lake.”
 of 5 bubbles 912js, 28 Jul 2016 | Read review
“Higher room is better”
 of 5 bubbles Igor_NY, 25 Jul 2016 | Read review
5 of 5