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Hotel des Alpes

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Hotel des Alpes
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870 Reviews from our TripAdvisor Community

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Showing 708: English reviews
Colombo
Reviewed 1 week ago NEW

We've stayed in this hotel for two nights in the winter months.the room is the tiniest i have ever stayed for that price.the bed was comfortable enough,had a good bath quality. The breakfast limited verity , if you want an scramble egg you will have to pa for it.you get only boiled eggs.Not a four star level breakfast at all....

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Helpful?
Thank neranjia
Aspen, Colorado
Reviewed 1 week ago via mobile

Had a one night stopover here and we couldn't have been more comfortable. Beautiful view over the bridge and the lake. Super convenient to everything the train station and to everything we wanted to see and do. Nice room, clean and comfy. Price point was reasonable too. Front desk staff was friendly and helpful. Restaurant and bar was attractively modern...

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Thank IamMBB
Reviewed 2 weeks ago via mobile

We had a one night stopover planned for Lucerne. 15 mins after arriving we had decided we needed to stay an extra night to enjoy the snow ( Early January) The hotel staff were more than happy to accomodate our request and even gave us a discounted rate. We had two rooms one for our two children 11 & 17....

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Thank Bronwyn B
Dubai, United Arab Emirates
Reviewed 3 weeks ago via mobile

The hotel is located at the river, 5 minutes walk from main train station. Comfortable rooms. There is restaurant at the ground floor of the hotel. Hotel provides with a card that gives discount for food and drinks at the restaurant within your stay. Breakfast buffet is not bad but not big choice, however, you can order, for example, omelette...

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4Thank Natalia G
Chicago, Illinois
Reviewed 3 weeks ago

the room is very average, not too clean or well maintained. The view from our room was good. The location is very good. Would stay at a different place the next time. Staff was average. Guess the only thing good was the location

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1Thank RStravels200
Sydney
Reviewed 4 weeks ago via mobile

If you're planning on exploring Lucerne by foot, this is the place. Great location and the facilities were good as well. The breakfasts were excellent and the staff were very accommodating. Would stay here again.

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2Thank Andygeo86
London, United Kingdom
Reviewed 5 weeks ago

I stayed at Hotel des Alpes for 2 nights. It was a great experience starting with the reception staff who were very friendly and helpful and advised me on transport and tourist attractions. The room was cosy but very clean and warm (It was minus 5 outside) with good quality cosmetics in the bathroom. The breakfast was great too with...

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2Thank Thomek81
Treyfayes, Fribourg, Switzerland
Reviewed 12 December 2016

Next to the Kepellbrücke - short walk from railway station, excellent service from the staff. Riverside hotel room had a nice view on the river and the for Xmas decorated bridge. Great place to start your holiday.

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2Thank CFloor
jakarta
Reviewed 3 December 2016 via mobile

We really enjoy staying at Hotel des Alpes. Just sit on the balcony of our room and enjoy the view of The Chapel Bridge, the river with it's swans, part of the lake, and mountains surrounding Lucerne. We could even see as far as the building at Mt Pilatus from our balcony. Staying in des Alpes makes us aware that...

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1Thank Florence L
Adelaide, Australia
Reviewed 28 November 2016

Location,service, proximity to the railway station & friendly staff all make this a great place to stay when in Lucern. We had room 124 with a large balcony overlooking the famous Chapel Bridge and the beautifully lit harbour with all the Christmas lights. Breakfast was great with a lovely atmosphere and outlook, especially on Saturday with all the market stalls...

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Helpful?
Thank Penny H

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Room Service
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Breakfast included
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Conference Facilities

Additional Information about Hotel des Alpes

Address: Furrengasse 3, Lucerne 6004, Switzerland
Region: Switzerland > Canton of Lucerne > Lucerne
Price Range: £114 - £200 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel des Alpes 3*
Number of rooms: 45
Reservation Options:
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Also Known As:
Des Alpes Hotel
Des Alpes Lucerne
Hotel Style:
#14 Business Hotel in Lucerne
#18 Romantic Hotel in Lucerne
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Questions & Answers

Here's what travellers have asked, with answers from Hotel des Alpes staff and other travellers.
14 questions
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See all questions (14)

Questions? Get answers from Hotel des Alpes staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“check the room size,,,they are tiny...!!!!”
 of 5 bubbles neranjia, 16 Jan 2017 | Read review
“River side for the best view”
 of 5 bubbles CFloor, 11 Dec 2016 | Read review
“Ask for a river view if you can. The City view will basically give you a view of another building's wall.”
  • View out out my river side window - Mount Pilatus in the distance.
  • View of Lake Lucerne, Reuss River, Kapellbrücke in Panorama.
 of 5 bubbles JeffSkott, 20 Nov 2016 | Read review
“Book a room with a balcony overlooking the river”
 of 5 bubbles chermick, 9 Nov 2016 | Read review
“Pay that bit more for a superior room with view.”
 of 5 bubbles chadders5, 1 Nov 2016 | Read review
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