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Hotel Mr. Pickwick

Traveller (223)
Room & Suite (108)
Dining (10)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
The Hotel Pickwick is a popular tourist hotel and "Swiss lodge" approx. 600 Yards from the railway station. Located directly on the banks of the river Reuss, in the heart of the historical old town of Lucerne, the hotel commands a superd view of the world famous wooden "Kapell bridge". Very well maintained simple rooms with en-suite shower and WC, flat-screen TV, room-safe, tea & coffee making facilities, hairdryer, and free WIFI. Most rooms have a small balcony overlooking the river. Every room is a "room with a view"!Breakfast is not included but we recommend a nearby restaurant (only a few steps away) that offers a great breakfast buffet.Parking: due to our location in the historical old town we recommend that you use the parking garage at the train stations (600 yards away).
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Property amenities
Free High Speed Internet (WiFi)
Dry Cleaning
Laundry Service
Multilingual Staff
Non-Smoking Hotel
Public Wifi
Room features
Family Rooms
Non-Smoking Rooms
Good to know
HOTEL STYLE
Value
River View
332Reviews
240Photos
5Q+A
65Room tips
Traveller rating
  • 102
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  • 11
  • 13
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Popular mentions
+7
Our second stay at the Pickwick, came in summer 2015. This time stayed 3 nights over New Year 2019. Mostly same staff, with same friendly welcome. Meals in Pickwick pub downstairs from location always fresh & tasty. As far as locations go, Pickwick is hard to beat. 10 minute
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Response from CGGastrag, Leiter Gästebetreuung at Hotel Mr. Pickwick
Responded 6 Jan 2019
Dear Leaf75 Thank you very much for your informative review – your positive feedback is strongly appreciated! We are happy that you had an amazing time with us since we endeavour to provide everything necessary for an unforgettable stay. At our Hotel Pickwick, every guest has "a room with a view" and can enjoy the stunning views of the world-famous Chapel Bridge and Mount Titlis. Our on-site Mr. Pickwick Pub is indeed a perfect place to unwind and enjoy high quality British pub food and a wide range of select beers. We would be pleased to welcome you back on your next visit to beautiful Lucerne!
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I had a day to spend in Lucerne so wanted a cool place right in the center of everything.. this is definetly that.... a cool little place.. the lobby is a pub.. you check in in the back of the bar... some might not like this.. i loved it... very euro feel.. and a very cool pub..
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Response from CGGastrag, Leiter Gästebetreuung at Hotel Mr. Pickwick
Responded 18 Nov 2018
Dear arkitex A big thank you for your positive and detailed feedback on TripAdvisor - your recommendation is very much appreciated! We are happy that you had a perfect stay at our Hotel Pickwick. We really do our utmost to provide an unforgettable stay to all our guests and it is always nice to receive praise. We are pleased to hear that you also took the opportunity to enjoy the British flair in our Mr. Pickwick Pub, a real "home away from home" and a place for great entertainment. We look forward to welcoming you back on your next visit to beautiful Lucerne!
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We were lucky enough to have a front room with a balcony overlooking the river and Chapel Bridge, the views were spectacular and the location can't be beat. We enjoyed this hotel a lot. rooms are very clean and good value, and the staff are friendly and helpful – indeed, it’s a
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Response from CGGastrag, Leiter Gästebetreuung at Hotel Mr. Pickwick
Responded 13 Nov 2018
Dear saffronmacleod A huge thank you for your 5***** review on TripAdvisor – your kind words are very much appreciated! We are happy that you spent a great time at our hotel enjoying the stunning waterfront scenery with the world-famous Chapel Bridge and Mount Titlis. The wellbeing of our guests is indeed our utmost priority and we look forward to welcoming you back on your next stay in beautiful Lucerne!
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We missed our train from Paris to Swiss due to heavy traffic in Paris (holiday) so instead of arriving 11pm at the hotel we arrived 5 in the morning. No one was attending at the doorbell so I called their number and were told to wait until morning bec. they dont have anyone at
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Response from CGGastrag, Leiter Gästebetreuung at Hotel Mr. Pickwick
Responded 14 Nov 2018
Dear Bernard S First of all it is, of course, unfortunate that your journey to Switzerland started off badly due to a missed train from Paris and we understand that you were in an uncomfortable situation. In contrast to the 3-star Hotel Des Alpes next door we are a tourist hotel with the “Swiss Lodge” rating which means that we don’t have a night porter, but from midnight to 9am an external security company is on duty to answer the phone; moreover, two of our staff members were present until after 1am. If we had known that you would arrive in the early morning, we definitely would have found a solution to check you in. As for the closure of the pub before midnight, it was an exception, but we understand your annoyance and would like to apologize. Our guests are very important to us and we try to ensure that their stay is as comfortable as possible and with over 47 years of success we are sure that we do the best we can.
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We loved the view from room of the covered wood bridge. The staff were very helpful even before we arrived to make sure we had the accommodations that were needed. Once there they made sure we knew how things worked for getting in the rooms and gave recommendations for eating
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Response from CGGastrag, Leiter Gästebetreuung at Hotel Mr. Pickwick
Responded 1 Nov 2018
Dear LoveTravel826583 A huge thank you for your 5***** review on TripAdvisor - your kind words are very much appreciated! We are happy that you fully enjoyed your stay at our Hotel Pickwick, surrounded by the stunning waterfront scenery. Our highly motivated team does indeed strive hard to provide an unforgettable experience to all our guests. We would be delighted to welcome you back on your next visit to beautiful Lucerne!
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la chambre
view from room and little balcony
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Dear andrew750 Yes, all our rooms are with private bathroom and yes, there is an elevator. We would be pleased to welcome you! Kind regards Your Hotel Pickwick team
1 vote
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Dear Christine Our beds are 36 x 79 inches and we have several room types: single for 1 person, economy twin (2 beds one behind each other), comfort twin (2 beds beside each other) and family room (2 beds beside each other and 1 - 2 drop-down beds). We would be pleased to welcome you soon!
1 vote
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Dear Heather P No sorry but you can park in the Hotel Schweizerhof or at the main railway station. Discounts are available from a 3-day stay onwards. Click on parking-luzern.ch or ask us for more details.
0 votes
Can we rent bicycles?
Hello mistybabu Thank you for your question. Unfortunately we do not rent out any bicycles. However at the central train Station, which is only a 5 minute walk away, you can rent bicycles there. Cheers
0 votes
Dear guest You can check in until 11.30 pm. We look forward to welcoming you! Kind regards from Hotel Pickwick Lucerne
0 votes
"centrally located.. great pub in the lobby.."
"Balcony room with a view"
"Ask for a room with a view of the bridge!"
"Try to get a room with a higher floor. All rooms have views of the bridge"
"All rooms have a view of the lake"
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12345613
PRICE RANGE
US$108 - US$183 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hotel mr pickwickmr pickwick hotel
LOCATION
SwitzerlandCanton of LucerneLucerne
NUMBER OF ROOMS
17
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