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Sunstar Hotel Grindelwald

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Traveller (405)
Room & Suite (127)
Dining (33)

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About

#14 of 39 hotels in Grindelwald
Location
Cleanliness
Service
Value
This holiday and spa hotel is in an outstandingly panoramic location, quiet and central but with uninterrupted views of the famous North Face of the Eiger, Wetterhorn and First. Inside, the hotel is decorated with lots of warm wood, and the spacious lobby has an open fire, creating a cosy atmosphere. The large, comfortable bedrooms with their light wooden furniture are perfect places to relax in. Those in certain categories have a balcony. The half-board "Ambiance" restaurant has picture-perfect views of the mountains, tempting you to linger and eat to your heart's content. Gourmet diners are also superbly catered for in the à-la-carte "Adlerstube" restaurant. In the spa centre, you'll find all kinds of ways to unwind: try the large swimming pool, the Finnish sauna, the Roman baths with four climate zones, the hydro-massage showers, the solarium or the rest room. The hotel also offers an attractive range of sports, from a fitness centre to aquagymnastics and aerobics.
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Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Bicycle rental
Hiking
Children's playground
Paid private parking on-site
Car park
Wifi
Hot bath
Pool with view
Indoor pool
Heated pool
Fitness / spa changing rooms
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary welcome drink
Kids' meals
Outdoor dining area
Special diet menus
Wine / champagne
Ski rentals
Skiing
Table tennis
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Shuttle bus service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Foot massage
Full body massage
Head massage
Makeup services
Manicure
Massage
Neck massage
Pedicure
Steam room
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Shared lounge / TV area
Sun terrace
Sun umbrellas
First aid kit
Umbrella
24-hour front desk
Dry cleaning
Laundry service
Washing machine
Ironing service
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Room features
Blackout curtains
Bathrobes
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Cable / satellite TV
Bath / shower
Private balcony
Room service
Safe
Telephone
Wardrobe / wardrobe
Private bathrooms
Wake-up service / alarm clock
Minibar
Flatscreen TV
Radio
Complimentary toiletries
Hair dryer
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Room types
Mountain view
Landmark view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Green
Family
Languages Spoken
English, French, German
851Reviews11Q+A100Room tips

Reviews
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YOUNGJYKIM wrote a review Mar 2024
Seoul, South Korea1 contribution
While on a business trip, I spent a short holiday alone at Sunstar Hotel Grindelwald, and I am very satisfied with the best facilities, room, breakfast, and staff service... and I want to give the best score to the spa facility well-being area that brought my tired body back to normal, and I will definitely visit again next time...
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Review collected in partnership with this hotel
Date of stay: March 2024
Value
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Location
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Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Christine Kretschmer, General Manager at Sunstar Hotel Grindelwald
Responded 1 week ago
Dear Youngjykim We are especially pleased to read such a positive review as yours. Thank you very much for taking the time to do so. We would be happy to welcome you again soon. Until then, we send you our best regards from Grindelwald. Your team from the Sunstar Grindelwald
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Arjun R wrote a review Mar 2024
2 contributions
Worst check in ever the staff at the reception was raising her voice and talking and not friendly at all the staff was Kim and never recommend this hotel. The worst experience ever and never ever recommend this to anyone and they were so rude and not worth
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Date of stay: March 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Christine Kretschmer, General Manager at Sunstar Hotel Grindelwald
Responded 2 weeks ago
Dear Mr. Arjun R thank you for your feedback. Please accept our apologies for the inconvenience. The longer waiting time at check-in was caused by the last-minute changes and adjustments made on site, as well as the new room allocation of your original reservation. Unfortunately, there were still queries as the registration form was not fully completed. We deeply regret this. As you are still staying with us at the hotel, we will be happy to discuss any further concerns you may have and ensure that your stay is a pleasant one. Yours sincerely Sunstar Hotel Grindelwald
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Barry D wrote a review Mar 2024
Hambledon, United Kingdom7 contributions3 helpful votes
We stayed in the Sunstar Hotel for a week taking in the skiing in the surrounding areas. the hotel was very comfortable with lovely staff, who looked after us well. The hotel is perfectly located with stunning views of the Eiger from the large homely lounge area - perfect for unwinding after an energetic day on the slopes. The hotel is opposite the First gondola and the buss passes the hotel every 10 mins if you want to connect to the station for the picturesque mountain railway to the slopes. The room was comfortable and breakfast had plenty of selection. All in all would recommend with incredible picturesque views from the balcony.
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Christine Kretschmer, General Manager at Sunstar Hotel Grindelwald
Responded 1 week ago
Dear Barry D We are especially pleased to read such a positive review as yours. Thank you very much for taking the time to do so. We would be happy to welcome you again soon. Until then, we send you our best regards from Grindelwald. Your team from the Sunstar Grindelwald
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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leeyunhe wrote a review Feb 2024
1 contribution
Nice and comfortable stay! Room was spacious for 2 big luggages and very clean. Free shuttle service for check in/out. Amenities eg.toothbrush/kettle not provided but given upon request. Overall love the ambience of the room!
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Review collected in partnership with this hotel
Date of stay: February 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Christine Kretschmer, Geschäftsführer at Sunstar Hotel Grindelwald
Responded 2 Mar 2024
Dear leeyunhe We are especially pleased to read such a positive review as yours. Thank you very much for taking the time to do so. We would be happy to welcome you again soon. Until then, we send you our best regards from Grindelwald. Christine Kretschmer and Andreas Thierbach Manager and the entire team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Anna R wrote a review Feb 2024
3 contributions1 helpful vote
While going for breakfast there were no tables available and one had to wait in order to find a seat. The quality of the food has significantly decreased. The worst part , however is that I could not enjoy the spa as a stuff member kept on coming lurking around while I was in the steam bath asking me to cover myself with a tower (in all this heat) while I was already wearing a full body suit. This was extremely intimidating!
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Date of stay: February 2024Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Christine Kretschmer, Geschäftsführer at Sunstar Hotel Grindelwald
Responded 2 Mar 2024
Dear Mrs. Anna R Thank you for taking the time to rate the Sunstar Hotel Grindelwald. We regret your negative review, but accept it as constructive criticism. Happy and satisfied guests who feel comfortable with us at the Sunstar Hotel Grindelwald and go home with great memories are the most important thing for us. With kind regards, Christine Kretschmer and Andreas Thierbach Manager and the entire team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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colincrocker11 wrote a review Feb 2024
1 contribution
Great hotel with excellent facilities. The room was really good with a fantastic bathroom. It had everything that you need. The breakfast was really good, with a great selection. Enjoyed using the hotel pool, which is a good size. But most of all the staff were very friendly and helpful.
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Review collected in partnership with this hotel
Date of stay: February 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Christine Kretschmer, Geschäftsführer at Sunstar Hotel Grindelwald
Responded 2 Mar 2024
Dear colinrocker11 We are pleased to read such a positive review as yours. Thank you very much, especially the praise to the staff is the deserved reward for hard work. We look forward to welcoming you back to Grindelwald in the future, perhaps for your next holiday. Best regards Christine Kretschmer and Andreas Thierbach Manager and the entire team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Patrizia W wrote a review Feb 2024
2 contributions
Lovely swiss hotel with a great location, just next to a ski lift service and a ski rental shop next to it. Very friendly and helpful staff, lovely rooms and lobby. Unfortunately the wellness area only had saunas where no swimming costumes are aloud.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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jangin2000 wrote a review Jan 2024
1 contribution
I plan to visit this hotel and Grindelwald again, preferably next year. With more of our families. It was such a happy and enjoyable experience. I don't think I'll ever forget the time I spent here. My wife also say it to me. Thank you.
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Review collected in partnership with this hotel
Date of stay: January 2024
Value
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Location
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Anja Seger, Guest Services / Front Office at Sunstar Hotel Grindelwald
Responded 31 Jan 2024
What a nice compliment for our team when you and your families come back to us. Wundbar - we look forward to seeing you :-) We look forward to seeing you again Christine Kretschmer and Andreas Thierbach, hosts and team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Kelly S wrote a review Jan 2024
Whitehaven, United Kingdom8 contributions
We spent Christmas here and absolutely loved the hotel, views were amazing from our room, location brilliant as its really close to the First lift and also very close to the towns bars and restaurants, the staff couldn't do enough for us, would stay again in a heart beat.
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Review collected in partnership with this hotel
Date of stay: December 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Anja Seger, Guest Services / Front Office at Sunstar Hotel Grindelwald
Responded 31 Jan 2024
What a nice compliment for our team. We are happy to pass on the praise and our employees will be delighted. Thank you very much for this. We are delighted that you spent the festive season with us. We look forward to seeing you again Christine Kretschmer and Andreas Thierbach, hosts and team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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namu wrote a review Jan 2024
Phuket Town, Thailand2 contributions
The hotel is located in the nice location, only 500 meters from train/bus station. There are free shuttle bus service pickup/drop from/to station, please ask before your arrival/departure, unless you have to carry your luggage up to a bit high slope to the hotel. The service was great, staff was very helpful and when I directed message to their inbox, quite responsive. Breakfast had variety of food/drink with great mountain view. I stayed there 3 nights in Winter (December) very cold but beautiful.
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Review collected in partnership with this hotel
Date of stay: December 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
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Response from Anja Seger, Guest Services / Front Office at Sunstar Hotel Grindelwald
Responded 10 Jan 2024
Wow, what a wonderful review. Many thanks for this. It's nice to read that you felt comfortable with us. We will be happy to pass on the praise to our staff See you again sincerely Christine Kretschmer and Andreas Thierbach, hosts and team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
£202 - £370 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
grindelwald sunstar hotel, sunstar grindelwald, sunstar hotel grindelwald, grindelwald hotel sunstar
LOCATION
SwitzerlandCanton of BernBernese OberlandJungfrau RegionGrindelwald
NUMBER OF ROOMS
217
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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SUNSTAR HOTEL GRINDELWALD - Updated 2024 (Switzerland)

Frequently Asked Questions about Sunstar Hotel Grindelwald
Which popular attractions are close to Sunstar Hotel Grindelwald?
Nearby attractions include Grindelwald-First (0.08 miles), Buri Sport (0.08 miles), and Grindelwald Museum (0.2 miles).
What are some of the property amenities at Sunstar Hotel Grindelwald?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Sunstar Hotel Grindelwald?
Top room amenities include a minibar, a flat screen TV, and blackout curtains.
What food & drink options are available at Sunstar Hotel Grindelwald?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Sunstar Hotel Grindelwald?
Yes, a parking garage, paid private parking on-site, and secured parking are available to guests.
What are some restaurants close to Sunstar Hotel Grindelwald?
Conveniently located restaurants include Restaurant Fiescherblick, Avocado Bar, and Golden India Grindelwald.
Are there opportunities to exercise at Sunstar Hotel Grindelwald?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Is Sunstar Hotel Grindelwald located near the city centre?
Yes, it is 0.3 miles away from the centre of Grindelwald.
Are any cleaning services offered at Sunstar Hotel Grindelwald?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Sunstar Hotel Grindelwald?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Sunstar Hotel Grindelwald offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.