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Sunstar Hotel Wengen

Traveller (191)
Room & Suite (64)
Dining (17)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
The traditional Sunstar Hotel Wengen is in a central location in this car-free resort, just opposite the Mannlichen cable-car. The rooms, decorated with light-coloured wood, have beautiful views either of the mountains and down the valley towards the south or of the village and the Mannlichen. Families like the duplex rooms on two floors. Rooms in certain categories have a balcony. The lavish breakfast and all the delicacies on the 4-course dinner menu can be enjoyed in the "La Residence" restaurant. The lounge with its open fire and the bar are inviting places to chat and relax. When you want to unwind, there's an indoor pool with steam bath and sauna. The quiet, car-free resort of Wengen, with its typical wooden houses and lovingly preserved traditional features, is situated on a sunny and sheltered mountain terrace - an idyllic holiday paradise for all the family.
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Property amenities
Pool
Restaurant
Free High Speed Internet (WiFi)
Room service
Bar/Lounge
Breakfast included
Children Activities (Kid / Family Friendly)
Concierge
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Multilingual Staff
Non-smoking hotel
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Shuttle Bus Service
Wheelchair access
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Room features
Minibar
Accessible rooms
Family Rooms
Non-smoking rooms
Good to know
HOTEL STYLE
Classic
Family
HOTEL CLASS

Location

Full view
87Good for walkers
Grade: 87 out of 100
21Restaurantswithin 0.3 miles
10Attractionswithin 0.3 miles
649Reviews
232Photos
37Q+A
100Room tips
Traveller rating
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  • 25
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Popular mentions
Everything about this place was great! Our view was perfect. We were right in the middle of everything. The bed was actually comfy and not a brick. They stock your minibar everyday and don’t charge you a penny for it. The breakfast is huge and filling. The staff were all
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Response from Oliver K, General Manager at Sunstar Hotel Wengen
Responded 31 Jan 2019
Dear guest Thanks so much for your lovely review. We appreciate that you are mentioning our friendly staff, as they really do a great Job. Therefore they are very happy if they get such nice feedback from our guests. We would be very happy to welcome you again! Best regards from Wengen Oliver & Katja
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Excellent cocktails in bar, dining satisfactory. The faux fireplace gave us a bit of a laugh. The dining room is a bit “commoditized” probably due to large groups. Salad bar is excellent and 3 course dinner a good value. Service a bit spotty but acceptable.
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Response from Oliver K, General Manager at Sunstar Hotel Wengen
Responded 31 Jan 2019
Dear guest Many thanks for your review. Best regards from Wengen Oliver & Katja Kienzler
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the food was such a surprise on the first night, real top quality. the hotel itself was lovely with a menu for your pillows ! The staff were friendly and the location... wow amazing view out the bedroom window, great idea for the relaxing mediation swimming in the evening with
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Response from Oliver K, General Manager at Sunstar Hotel Wengen
Responded 15 Sep 2018
Dear guest Thank you so much for your great review. We are very glad to hear that you enjoyed your stay at the Sunstar Wengen, especially the food, bar and "Buddha bath"! We would be very happy to welcome you back one day. Warmest regards from Wengen Oliver & Katja Kienzler
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We have stayed at this hotel many times. The staff and the Hosts are fantastic, nothing is too much trouble, The staff are very friendly and all speak good English. There is an excellent buffet breakfast, with everything that you could possibly want including a cooked breakfast
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Response from Oliver K, General Manager at Sunstar Hotel Wengen
Responded 15 Sep 2018
Dear guest Thank you so much for taking your time and write such a nice Review. We are very glad that you enjoyed the breakfast, dinners and that you were treated nicely by our team :-) Thank you so much for your loyality, we are looking forward to welcome you back soon! Warmest regards from Wengen Oliver & Katja
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I stayed here for one night as part of Sunstar's Bernese Oberland hiking tour package. It was really perfect; it's a short walk from the train station in car-free Wengen, and my room had a balcony overlooking the main walking street. The hotel is spotlessly clean and
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Response from Oliver K, General Manager at Sunstar Hotel Wengen
Responded 15 Sep 2018
Dear guest Thank you so much for your nice comments. We are very glad to hear that you enjoyed your stay with our hiking package. Even if you stayed only for one night at our place. We would be very happy to welcome you back one day. Warmest regards from Wengen Oliver & Katja Kienzler
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Album Categories
All photosTravellerRoom & SuiteDining Pool & BeachFamily and Play Areas
Photo provided by managementSunstar Hotel Wengen
Junior-Suite - Sunstar Hotel Wengen Switzerland
Photo provided by managementSunstar Hotel Wengen
Junior-Suite - Sunstar Hotel Wengen Switzerland
Photo provided by managementSunstar Hotel Wengen
Duplex Zimmer - Sunstar Hotel Wengen Switzerland
Photo provided by managementSunstar Hotel Wengen
Duplex Zimmer - Sunstar Hotel Wengen Switzerland
Photo provided by managementSunstar Hotel Wengen
Duplex Zimmer - Sunstar Hotel Wengen Switzerland
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12345613
Dear guest In our Duplex rooms there is a sofa bed on the ground floor, which can be changed into a bunk bed. When changed into a bunk bed it is rather suitable for children. Otherwise we would recommend one adult on it. On the upper floor is a double bed for adults. If you need further assistance, please let us know. We would be very happy to accommodate you. Best regards, Katja Kienzler
1 vote
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They are mixed sex and you are not supposed to wear a bathing suit. My wife and I went in and just used the towels to cover up. It’s A great facility and really relaxing. I don’t think anyone will mind if you want to cover up though.
0 votes
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Is there a dress code for Christmas Day, do most people dress up or is it casual like other day Thanks
Regret cannot provide definite answer, but am sure that the normal 'casual smart' dress would be the order of the day. But email the hotel via their website to be absolutely certain.
0 votes
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Is the bathrooms need to climb some steps to reach the bathtub?
Not in the room I had
0 votes
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Does the swiss travel pass allow access to the cable cars or are they extra,
the passes we had included the cable cars
0 votes
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1234568
"Rooms facing the church are quieter than those with the street and ski-lift view."
"3rd floor at the back , rooms larger at end of corridors."
"ask for a room away from the bar, and away from the street noise."
"We prefer the rooms wit a valley view"
"They are all good and you are so tired in the evening you wouldnt notice anyway"
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PRICE RANGE
US$187 - US$353 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
wengen sunstar hotel
LOCATION
SwitzerlandCanton of BernBernese OberlandJungfrau RegionWengen
NUMBER OF ROOMS
76
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