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Hotel Victoria-Lauberhorn

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#11 of 21 Hotels in Wengen
Certificate of Excellence
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1 room 2 adults 0 children
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Hotel Victoria-Lauberhorn
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299 Reviews from our TripAdvisor Community

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Showing 143: English reviews
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Mumbai (Bombay), India
Reviewed 5 days ago NEW

Property is nice and huge , just next to the railway station so you really don't have to walk much to reach the hotel , had a balcony view so that was really nice as the view of the hotel is quite good , surrounded by mountains food is tasty though expensive , staff of the hotel is good and...

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Helpful?
Thank anujaj3
Ferienverein, Leiter Öffentlichkeitsarbeit at Hotel Victoria-Lauberhorn, responded to this review

Dear Anujaj3, thank you very much for this nice review and your compliments. It is our pleasure to receive this positive feedback about the location, the great view and the tasty food. Please rest assured that we forwarded your feedback to the responsible department, in order to take the appropriate measures to address the problem. We hope to see you...

London, United Kingdom
Reviewed 1 week ago via mobile

My wife and I stayed here in Feb '17 for a weeks ski-ing at Wengen. Room. Clean, great view from balcony. Main problem, uncomfortable bed and pillows. We asked for another pillow each, no problem. But the bed. No excuse for a poor mattress in the days of memory foam. I woke stiff and with neck , shoulder, hip and...

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Helpful?
Thank ChainLube
Ferienverein, Leiter Öffentlichkeitsarbeit at Hotel Victoria-Lauberhorn, responded to this review

Dear ChainLube, "Great Hotel" - Thank you! Especially your positive feedback about the cleanliness, the view and the fantastic breakfast makes us very happy. The more, we are sorry that the bed did not meet your expectations; please allow us to express our sincerest apologies. Hopefully see you soon! Kind regards, Monika H., Ferienverein hotel group

Reviewed 1 week ago

Good *** hotel, very well located, close to the railway station and cable-car station. Fantastic view on the Jungfrau mountain. The entire staff was very nice, helpful and friendly. Great breakfast buffet. Evening meals were on the acceptable side. Nothing fancy but all correct.The SPA is well equipped and very clean. The salted water pool was also an experience, but...

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Helpful?
Thank Daniel F
Ferienverein, Leiter Öffentlichkeitsarbeit at Hotel Victoria-Lauberhorn, responded to this review

Dear Daniel F, thank you very much for your review. It is our pleasure to receive this positive feedback and we are happy to share it with our team. We strive to continuously improve the quality of our services. We hope to see you soon again! Kind ragards, Monika H., Ferienverein hotel group

Egerton
Reviewed 1 week ago

I always look on the positive side and tend to write good reviews. This hotel however was mediocre. Our room was very small although it was super quiet and missed having a bath to soak in after skiing. Location is perfect however. Breakfasts very good but considering the cost of this hotel the evening meals were poor - mass catered...

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Helpful?
Thank Cath J
Ferienverein, Leiter Öffentlichkeitsarbeit at Hotel Victoria-Lauberhorn, responded to this review

Dear Cath J, we very much appreciate your comments regarding your stay. It is our pleasure to receive positive feedback regarding the location, the spa and the breakfast. Nevertheless, we are very sorry that the evening meals did not meet your expectations; please allow us to express our sincerest apologies. We strive to provide a superior service experience for every...

Beaconsfield, United Kingdom
Reviewed 3 weeks ago

Excellent location near station and lifts. Very comfortable with nice restaurants, bar and leisure centre. The service is friendly and efficient and the food to a high standard with the breakfast outstanding. Nice to see the manager taking a personal interest in his guests.

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Helpful?
Thank leisuretourist_11
Ferienverein, Leiter Öffentlichkeitsarbeit at Hotel Victoria-Lauberhorn, responded to this review

Dear leisuretourist_11 We are very happy about your feedback, thank you for sharing. We hope to welcome you next winter again – or any other time. Kind regards, Monika H., Ferienverein hotel Group

Sheffield, United Kingdom
Reviewed 3 weeks ago

This is one of the nicest hotels we have stayed in for a skiing trip. For a reasonably large hotel, the staff are friendly and helpful. The salt-water pool is excellent - warm and with lots of features (jacuzzi, water jets, rapids) - as is the sauna/steam room. The upstairs chill-out room has a grat view over the mountains. The...

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Helpful?
Thank DrRedRay
Ferienverein, Leiter Öffentlichkeitsarbeit at Hotel Victoria-Lauberhorn, responded to this review

Dear DrRedRay, "This is one of the nicest hotels we have stayed in for a skiing trip" - THANK YOU! We are very proud to receive your wonderful feedback regarding your stay. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. See...

Richmond, United Kingdom
Reviewed 4 weeks ago

We had booked a family room and were thrilled with the stunning views of the mountains from our room. In terms of food, this hotel is excellent. There is an incredible selection of food at the breakfast buffet and fantastic evening meals for both adults and children. The adult evening meals include soup, a starter buffet and a main course...

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1Thank Lucy N
Ferienverein, Leiter Öffentlichkeitsarbeit at Hotel Victoria-Lauberhorn, responded to this review

Dear Lucy N - "If you want an outstanding hotel for a family skiing holiday in stunning Wengen, then look no further" - THANK YOU for these nice words!!! We very much appreciate your comments regarding your stay at the Hotel Victoria-Lauberhorn and we are proud to share your comments with our team. See you soon! Kind regards, Monika H.,...

Eastleigh, United Kingdom
Reviewed 2 February 2017

The room was clean and comfortable but far too warm. The pool is a great place to chill after a day on the slopes. The ski and boot store is heated and secure. The hotel evening meal is very nice and the staff were really helpful when the soup course was not vegetarian for my partner. The hotel was happy...

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Helpful?
Thank DerekTarrant
Ferienverein, Leiter Öffentlichkeitsarbeit at Hotel Victoria-Lauberhorn, responded to this review

Dear Derek Tarrant, thank you very much for this wonderful review regarding your stay at the Hotel Victoria-Lauberhorn! We are glad you liked our breakfast, the room and you felt comfortable around our team. We are more than happy to share your comments with our team. We hope to see you again very soon. Kind regards, Monika H., Ferienverein hotel...

Reviewed 13 January 2017 via mobile

Thank you very much for a perfect service during our FIS alpine ski world cup in Lauberhorn Wengen. We were very happy with the rooms and also with perfect wellness. The food was good enought but we prefere more steaks :D We will chopse you also next time :)

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Thank 662sang
Ferienverein, Leiter Öffentlichkeitsarbeit at Hotel Victoria-Lauberhorn, responded to this review

Dear Slovakia ski team! We are very proud to receive your wonderful feedback regarding your stay, thank you so much! We are glad you liked our rooms, the food and especially our perfect wellness with our warm salt water pool. We are more than happy to share your comments with our team. We are sure that this feedback will serve...

Shrewsbury, United Kingdom
Reviewed 11 January 2017

We arrived on Saturday 24 December to Wengen on a train from Geneva airport. The train connection is very good. i love Swiss trains. The hotel is 1 minute walk from the train station. Welcome in reception was very good. As it was our fist time in this hotel they explain to us how everything goes. Room wasn't the greatest,...

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Helpful?
Thank Katerina29
Ferienverein, Leiter Öffentlichkeitsarbeit at Hotel Victoria-Lauberhorn, responded to this review

Dear Katerina, we very much appreciate your comments regarding your stay. Especially your positive feedback about the reception and the warm saltwater pool makes us happy. The more, we are sorry that the room did not meet your expectations; please allow us to express our sincerest apologies. Please contact us for the next booking, so we can consider your wishes...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Ski-In / Ski-Out
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Breakfast included
  • Laundry Service
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
Official Description (provided by the hotel)
Ferien in familiarer Umgebung Wir bieten Ihnen die perfekte Ausgangslage fur Ihre Ferientage im autofreien Wengen auf der windgeschutzten Sonnenterrasse hoch uber dem Lauterbrunnental. Das aus dem Jahre 1897 stammende Haus wurde im Jahr 2000 total renoviert und erweitert. Es liegt ruhig und dennoch zentral und nur wenige Schritte vom Bahnhof Wengen und der Mannlichenbahn entfernt. ... more   less 

Additional Information about Hotel Victoria-Lauberhorn

Address: Dorfstrasse, Wengen 3823, Switzerland
Region: Switzerland > Canton of Bern > Bernese Oberland > Jungfrau Region > Wengen
Price Range: £136 - £233 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Victoria-Lauberhorn 3*
Number of rooms: 120
Reservation Options:
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Also Known As:
Victoria Lauberhorn Hotel
Hotel Style:
#6 Ski-In / Ski-Out Hotel in Wengen
#11 Family Hotel in Wengen
#14 Romantic Hotel in Wengen
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Victoria-Lauberhorn staff and other travellers.
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Questions? Get answers from Hotel Victoria-Lauberhorn staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“rooms with balcony”
 of 5 bubbles anujaj3, 22 Mar 2017 | Read review
“Ask for a room facing the Jungfrau side. The view is absolutely stunning !!!!!!!!”
 of 5 bubbles danielfD1270XO, 18 Mar 2017 | Read review
“Ask for larger room with a view”
 of 5 bubbles cathjones162, 18 Mar 2017 | Read review
“Family room on floor 5 overlooking the mountains are incredible”
 of 5 bubbles LucyN658, 21 Feb 2017 | Read review
“Ask for rooms on higher floor with better view, even the view of the main street would be better than what we have”
 of 5 bubbles Katerina29, 11 Jan 2017 | Read review
5 of 5