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Sunstar Hotel Arosa

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Traveller (91)
Room & Suite (35)
Dining (10)

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About

#12 of 33 hotels in Arosa
Location
Cleanliness
Service
Value
The family friendly Sunstar Hotel Arosa is idyllically located on the edge of the forest, 5 minutes' walk from the village centre.. Recently extensively renovated, the building is stylish and modern. The rooms are tastefully and comfortably decorated with light-coloured wooden furniture. Those on the south side are somewhat larger, and most of them have balconies. In the inviting dining room, with its open-plan kitchen, you can eat in a very stylish setting. After an enjoyable meal, the bar, Davidoff Lounge and spacious lobby with open fire are pleasant places to round off the day. For when you need to relax and unwind, there's also the spa centre, with a large swimming pool, steam bath and sauna. If you feel like some exercise, you can choose between the fitness centre, tennis courts, sports hall, gymnastics hall and bowling alley. With 1800 hours of sunshine a year, Arosa is a dream holiday destination that is always on the sunny side. Its numerous sporting, leisure and cultural opportunities and the magnificent scenery will enhance your relaxing stay in our hotel.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Bicycle rental
Bicycles available
Babysitting
Electric vehicle charging station
Car park
Wifi
Pool / beach towels
Swimming pool toys
Indoor pool
Heated pool
Fitness / spa changing rooms
Sauna
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Complimentary tea
Kid-friendly buffet
Kids' meals
Special diet menus
Wine / champagne
Bowling
Game room
Hiking
Mini golf
Ski rentals
Ski school
Skiing
Archery offsite
Bicycle tours
Darts
Table tennis
Walking tours
Board games / puzzles
Video game console
Books, DVDs, music for children
Children's playground
Children's television networks
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Highchairs available
Strollers
Pets Allowed ( Dog / Pet Friendly )
Free shuttle or taxi services
Shuttle bus service
Spa
Body wrap
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Makeup services
Manicure
Massage
Neck massage
Pedicure
Steam room
Waxing services
Ski In / Ski Out
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Doorperson
First aid kit
Umbrella
Clothes dryer
Dry cleaning
Laundry service
Self-serve laundry
Washing machine
Ironing service
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Room features
Allergy-free room
Blackout curtains
Desk
Fireplace
Housekeeping
Coffee / tea maker
Cable / satellite TV
Bath / shower
Soundproof rooms
Bathrobes
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Telephone
Wardrobe / wardrobe
Private bathrooms
Wake-up service / alarm clock
Minibar
Flatscreen TV
Radio
Complimentary toiletries
Hair dryer
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Room types
Mountain view
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Classic
Quiet
Languages Spoken
English, French, German
208Reviews1Q+A15Room tips

Reviews
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raisakoso wrote a review Jan 2024
1 contribution
We liked the situation, transportation, employees, peaceful. A few years ago dinners were served better than this year. We although care of our environment and understand that we don't throw food products into the waste bin.
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Review collected in partnership with this hotel
Date of stay: January 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Rolf Bucher, General Manager at Sunstar Hotel Arosa
Responded 23 Jan 2024
Hello, thank you very much for your kind Feedback. Best regards Rolf Bucher
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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stevendegreve wrote a review Feb 2023
Aalst, Belgium2 contributions
The hotel is located in a quiet neighbourhood of Arosa. Although the hotel provides a shutlle-service, you can do all your shoppings/deplacements by foot. The food in the restaurant is excellent! The staff is very friendly.
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Review collected in partnership with this hotel
Date of stay: February 2023
Value
Rooms
Location
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Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Rolf Bucher, General Manager at Sunstar Hotel Arosa
Responded 26 Feb 2023
Hello Thank you very much for your kind feedback. We hope to see you soon again here in Arosa. Kind regards Rolf Bucher
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Avfeb1979 wrote a review Dec 2022
Geneva, Switzerland7 contributions4 helpful votes
Great location for families. Kids play room, swimming pool, transferts to ski departure ! Nice staff and good food! The breakfast buffet is really nice. Small gesture like Xmas drinks and waffles is nice.
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Review collected in partnership with this hotel
Date of stay: December 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Rolf Bucher, General Manager at Sunstar Hotel Arosa
Responded 2 Jan 2023
Hello Thank you very much for your kind feedback. We look forward welcoming you soon again in Arosa. Kind regards Rolf Bucher
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Victoria wrote a review Jul 2022
5 contributions3 helpful votes
I was in the hotel lounge bar, waiting for a group of colleagues, since I arrived first a waitress came to me asking if I wanted to order something, I told her I'd like to have a Moscow Mule (I had to repeat the name of the drink 5 times in English and German, but she didn't understand until I showed her on the menu list). The remaining part of the group areived abd everyone ordered their drinks. After 30 minutes everybody in my group was served, except me (I ordered first!). The room manager approached our table and stared at me asking if I wanted to order, I kindly replied to her that I had already ordered, but that I was still waiting because my drink never came, suggesting that maybe they had forgotten. Anyway I was very calm, it takes 2 minutes to prepare such drink and there was absolutely no problem for me, it can happen to forget an order She started to scream at me in a definitely angry way, saying I needed to have patience that I was being unpolite and that they had staff problems (they were actually 4 behind the counter, and the number of guests in the bar that night was around 30 people). She agressed me with undelicate words and said I couldn't expect to be served in the exact same moment I ordered (nb. Now 45 mins later). She shouted that they hadn't forgotten my drink and that they were busy in the bar. I was sincerely shocked by this behavior, as nothing in my comment was disappointed or stressed, and to be addressed like this really came out of the blue for me. I would never expect such a treatment by anyone, the most astonishing thing is that this was a 4 stars hotel, and the lack of respect of this woman was completely unbelievable. After 10 more minutes my drink never came, so I stopped the first waitress and asked her once more. After a total of more than 1h I could finally "enjoy" my drink, although my colleagues had all finished theirs. The following day we found a panel saying that the bar that night would close at 23:00 and that's external guests were no longer accepted in the hotel's bar. Say no more, I won't even bother to come back and be treated without respect for no reason.
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Date of stay: July 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Trip63899206159 wrote a review Mar 2022
1 contribution
Hotel Sun Star Arosa was fantastic for our ski holiday,great location,wonderful food,super relaxing well ness area with views of mountain. Rooms light and all you need,plenty of space for clothes and ski wear
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Review collected in partnership with this hotel
Date of stay: March 2022
Value
Rooms
Location
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Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Rolf Bucher, General Manager at Sunstar Hotel Arosa
Responded 13 Mar 2022
Hello Thank you very much for your kind Feedback. We are very happy you did enjoy your stay with us. We look forward welcoming you soon again in Arosa. Kind regards Rolf Bucher
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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lindalC1470VI wrote a review Mar 2022
Swindon, United Kingdom28 contributions10 helpful votes
I stayed in the Sunstar Arosa for a week with a family party from 19 - 26th February 2022 and can thoroughly recommend everything about this hotel. The staff were superb - charming, helpful and efficient, the rooms were excellent and as for the food…..it was delicious from start to finish every day. A great choice of menu, everything was fresh and well cooked and very well presented. The hotel facilities were superb - there were 15 of us including 6 children and there was something for everyone - a pool, bowling, play areas and a wellness centre. The bar was welcoming - and the bar staff friendly and attentive. We all enjoyed ourselves enormously - this was the second time we had stayed in a Sunstar, 2 years ago we were in Davos, and yet again we we were so impressed with everything in the hotel. A couple of comments which might be helpful in the future: The minibus shuttle was very good (and excellent driver) but sometimes there was quite a scrum in the mornings when lots of guests had to get to the slopes in time for ski school. Maybe a bigger minibus or a second one might have been useful? Also I gather that the Ski Room was congested and could maybe be updated to accommodate more pairs of skis/boots. However overall a 5 star review and I look forward to staying there again one day!
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Date of stay: February 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Rolf Bucher, General Manager at Sunstar Hotel Arosa
Responded 13 Mar 2022
Hello Thank you very much for your kind Feedback. We are very happy you did enjoy your stay with us. We look forward welcoming you soon again in Arosa. Kind regards Rolf Bucher
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Tom M wrote a review Feb 2022
Inverness, Florida6 contributions
Rooms updated and fine, welness fine and food excellent. General condition needs update. To be in this price category you need a better general consition of the hotel. Parts are worn down etc. However, the food, rooms and staff compensate for this.
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Review collected in partnership with this hotel
Date of stay: February 2022
Value
Rooms
Location
Cleanliness
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Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
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Response from Rolf Bucher, General Manager at Sunstar Hotel Arosa
Responded 24 Feb 2022
Hello Thank you very much for the kind Feedback. We look forward welcoming you soon again in Arosa. Regards Rolf Bucher
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Katerina N wrote a review Dec 2021
Athens, Greece8 contributions5 helpful votes
We stayed at Sunstar Arosa for 3 nights last week - it was so lovely and welcoming, from the staff at check-in, the waitstaff at breakfast/dinner, the so-helpful and nice chambermaids, to the lovely van driver to take us to the slopes. The Buchers really made you feel like you were their guest, subtly overseeing everything, welcoming you to dinner, asking if you needed anything, and as we were there Christmas Eve, even giving our children a lovely gift! I recommend wholeheartedly.
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Date of stay: December 2021
Value
Rooms
Service
Room Tip: The rooms with a balcony have a view of the Alps!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Rolf Bucher, General Manager at Sunstar Hotel Arosa
Responded 2 Jan 2022
Hello Thank you very much for your kind Feedback. We are delighted that you enjoy your stay with us and look forward welcoming you soon again. Kind regards Rolf Bucher
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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ARIS wrote a review Feb 2021
Athens, Greece4 contributions
The hotel is excellent and all people working there, are helpfull and ready to help you with everything regarding in and out of the premises. I cannot find something that di not worked well during my stay and i hope i have the opportunity of going back again in the future
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Review collected in partnership with this hotel
Date of stay: February 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Rolf Bucher, General Manager at Sunstar Hotel Arosa
Responded 22 Feb 2021
Hello Thank you very much for your feedback. Kind regards Rolf Bucher
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Sandra wrote a review Jan 2020
1 contribution
everything ok. the breakfast is ok. it would be besser, if there are more choice from warmes drink. the room is small, It is not easy to walk to hotel in winter. the swim pool is quite small but clean.
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Date of stay: May 2019
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Rolf B, Manager at Sunstar Hotel Arosa
Responded 16 Jan 2020
Hello Thank you for your Kind feedback. Look Forward seeing you soon again in Arosa. Kind regrads Rolf Bucher
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
£204 - £301 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sunstar park hotel arosa
LOCATION
SwitzerlandSwiss AlpsCanton of GraubundenArosa
NUMBER OF ROOMS
104
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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SUNSTAR HOTEL AROSA - Updated 2024 Reviews (Switzerland)

Frequently Asked Questions about Sunstar Hotel Arosa
Which popular attractions are close to Sunstar Hotel Arosa?
Nearby attractions include Eichhörnliweg (0.3 miles), Cindy's Delikatessen und Geschenke (0.3 miles), and Kursaal Arosa (0.1 miles).
What are some of the property amenities at Sunstar Hotel Arosa?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Sunstar Hotel Arosa?
Top room amenities include a minibar, a flat screen TV, and blackout curtains.
What food & drink options are available at Sunstar Hotel Arosa?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Sunstar Hotel Arosa?
Yes, free parking, a parking garage, and secured parking are available to guests.
What are some restaurants close to Sunstar Hotel Arosa?
Conveniently located restaurants include aifach arosa, Bullrian, and Le Bistro.
Are there opportunities to exercise at Sunstar Hotel Arosa?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Is Sunstar Hotel Arosa located near the city centre?
Yes, it is 0.1 miles away from the centre of Arosa.
Are any cleaning services offered at Sunstar Hotel Arosa?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Sunstar Hotel Arosa?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Sunstar Hotel Arosa?
The staff speaks multiple languages, including English, French, and German.