Hotel International au Lac - Historic & Lakeside
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Hotel International au Lac - Historic & Lakeside

View from the balcony
Traveller (557)
Panorama at the Hotel International au Lac
360
Panoramas (14)
Doppia Chic, con balcone e vista lago
Room & Suite (305)
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About

4.5
#2 of 40 hotels in Lugano
4.8 of 5 bubbles
Location
4.2 of 5 bubbles
Rooms
4.1 of 5 bubbles
Value
4.6 of 5 bubbles
Cleanliness
4.5 of 5 bubbles
Service
4.4 of 5 bubbles
Sleep Quality
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Prime location in the old-town quarter and shopping district of the city centre and on the lake-promenade.Historical Downtown Hotel with extended facilities such as private garage parking, lobby-bar, garden with swimming-pool and WiFi Internet. A variety of restaurants, pizzerias and typical bars are located close to the hotel.
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Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Pool
Bar / lounge
Boating
Game room
Children's playground
Indoor play area for children
Paid private parking on-site
Car park
Wifi
Pool / beach towels
Outdoor pool
Breakfast available
Breakfast buffet
Breakfast in the room
Vending machine
Table tennis
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Meeting rooms
Baggage storage
Concierge
Non-smoking hotel
Outdoor furniture
Shared lounge / TV area
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Laundry service
Room features
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Cable / satellite TV
Flatscreen TV
Bidet
Private balcony
Safe
Seating area
Telephone
Wardrobe / wardrobe
Clothes rack
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
Room types
City view
Landmark view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is officially classified according to Hotelstars Union standards.
3.0 of 5 stars
HOTEL STYLE
Quaint
City View
Languages Spoken
English, French, German, Italian

Location

Via Nassa 68, Lugano 6900 Switzerland
Name/address in local language
4.5
4.5 of 5 bubbles952 reviews
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Reviews summary
This summary was created by AI, based on recent reviews.
Powered by AI

Nestled in a prime location, Hotel International au Lac garners praise for its competitive rates and valuable amenities. Guests are charmed by the historic atmosphere, replete with comfortable beds and elegant touches. While some may find the rooms on the smaller side, the hotel's cleanliness and lakeside views are consistently applauded. The friendly staff and unique offerings, such as the honesty bar, contribute to a memorable experience, with the central location near shops and restaurants being a highlight for many travelers.
Location
Central
Atmosphere
Charming
Rooms
Comfortable
Value
Reasonable
Cleanliness
Immaculate
Service
Friendly
Amenities
Well-appointed

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952Reviews10Q+A100Room tips
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Detailed Reviews
debbie40 wrote a review Sept 2020
Dudley, United Kingdom
4.0 of 5 bubbles
The hotel is not lakefront as there are buildings in front of some of it. However we had booked a room with a lateral lake view. We were celebrating our anniversary and had asked for a nice view. We certainly got this - the view was incredible. The room was advertised as having a balcony and I had envisioned us sitting on the balcony together with a bottle of wine but what we got was not really a balcony. It was 2 separate tiny semi circles of ‘balcony’ where one tiny chair would barely fit and did not feel safe at all to me. Other rooms above and below had larger balconies where more than one of us could have sat. This was disappointing but we just got on with our stay. If I ever returned I would insist on a proper balcony.
The hotel had left us a nice card and small cake as a gift which was sweet.
The lady who checked us in was lovely and friendly. They have a small car park which they charge 20chf per day for. You should book this in advance as it’s only 36 cars and on our final day cars were blocking us in so it’s busy.
The room was one of the recently renovated urban chic rooms which my husband thought was a bit stark and plain. The bathroom was a good size with a nice large shower head.
The doors to the ‘balcony’ are super noise reducing - when open it is very noisy around the hotel but when shut you can barey hear anything .
The hotel has a good location for restaurants and boat tours etc.
There is a bar with great views but it was closed. They had a fridge where you could buy a limited selection of beer and soft drinks and charge to you room.
We visited the pretty garden and pool area for a short period but we both got loads of bites from being sat there for 15 mins so we went back inside.
Breakfast was ok but the room is a bit dull and uninviting. The food choices for breakfast were ok and the staff very efficient and friendly
If returning we would be happy to chose the hotel again but would want a usable balcony we could both sit on.
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Date of stay: September 2020
4.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
catmouse wrote a review Jun 2020
Mies, Switzerland
5.0 of 5 bubbles
We spent 2 nights in the International whilst exploring bits of Switzerland that I didn't know so well. Lugano itself was rather empty.
The hotel is a traditional, very well maintained structure, and everything that the chain hotels are not. Staff were friendly and always helpful. The rooms have been renovated, but maintain their character. There are plenty of power points in the room. We had a room with a balcony, with a view over the lake. The bathroom was really what I always look for in a bathroom, a proper walk-in shower which didn't flood the floor, for example.
At the back of the hotel there's a peaceful terrace and swimming pool, away from the bustle of the road. Whilst we were there the bar was self-service and you noted drinks on a chit.
Location is perfect, right at the end of via Nassa, a couple of minutes walk into the main square and plenty of bars and restaurants.
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Date of stay: June 2020
4.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Roberto Schmid, General Manager at Hotel International au Lac - Historic & Lakeside
Responded 7 Jul 2020
Thank you 'catmouse' for your nice words. Our destination, like many others, is still facing the consequences of the Covid-19 pandemic; the city is getting more and more livelier as we are all trying to get back to normal life, combined with the health and safety measures in place. Your appreciation about our newly renovated room made my day! and I thank you for that. Hope to welcome you soon again at the International au Lac Sincerely Roberto Schmid Hotel International au Lac, Lugano * * *s Fam. Schmid, propr. dir.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Bill T wrote a review Jul 2023
San Diego, California
5.0 of 5 bubbles
A classic older, but renovated hotel that is located central to many shops, lake activities, and the train station.

We stayed in a "family" accommodating room for 5 of us. Very comfortable beds, exceptionally large and updated bath/shower rooms (one with nighttime star ceiling lighting), and large enough to allow us to spread out.

Breakfast is served in a very large and nicely decorate/organized central seating area but there are two smaller rooms where you can sit with only a few tables. The food ranges from fresh breads/pastries to hot dishes (eggs, bacon, sausages) to cold meats, cheeses, yogurt/muesli, and fruits - all very fresh. Coffee is brought to the tables along with hot milk. One of the best breakfasts we've seen in moderately priced hotels.

The hotel has a heated pool, games area, and lounge area with free coffee (and small balcony with seating that looks over the main walking path along the lake).

Staff was helpful and spoke English and several other languages. Check out was quick and accurate.
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Date of stay: July 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Linda W wrote a review May 2021
3.0 of 5 bubbles
We were so looking forward to our stay, but were seriously disappointed by the poor customer service when sharing an experience we had at the restaurant that the hotel collaborates with, Ristorante Palace Lugano. Before our trip, we received an email encouraging us to try this restaurant. We went there on our first night and the food was terrible. For the first time ever, my husband took one bite of his meal and had to have it removed from the table, as it was horrible. He explained to the server that his meal was inedible. He was not offered another option, and we were then charged for his full meal. When I asked the server why we would be charged and not offered an alternative, he just shrugged. We then told the hotel staff that evening of this event, and they also shrugged. On our check-out, I was asked about our stay and said it was average but that we were surprised at how the restaurant complaint was not addressed at all. Basically, I was told by reception that this was the way it is and some restaurants handle complaints in this way. I explained that this collaboration with a local restaurant of poor quality did not reflect well on the hotel. Very disappointed that the hotel did not offer to follow up with the restaurant they recommended to us, nor did they seem sympathetic. Finally, while the location is excellent, the hotel is run-down/worn-out looking and we could hear the noises from other rooms/neighboring voices during our stay.
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Date of stay: May 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Roberto Schmid, Owner at Hotel International au Lac - Historic & Lakeside
Responded 25 May 2021
Thank you 'lindawQ4175RW' for your review. We sincerely regret your experience at the external restaurant (Palace Restaurant) which is run independently from our hotel. We do not operate a restaurant in our hotel and due to the restaurant closures (Covid-19 restrictions) we entered a cooperation with 2 restaurants in the close surroundings of the hotel that were allowed to serve only our guests. I particularly regret that your dinner, that you perceived as poor, affected the overall impression about your stay in our historic hotel. Hopefully when the pandemic will be over, you will give us another chance. Thank you for choosing to stay in our hotel and we look forward to welcoming you again. Sincerely yours Roberto Schmid Hotel International au Lac, Lugano * * *s Fam. Schmid, propr. dir.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
jschel2018 wrote a review Oct 2022
Switzerland
+1
3.0 of 5 bubbles
A lovely old, but in good condition City hotel in the centre of Lugano overlooking the lake.
A Good reception by friendly staff.
Going up and down provides nice pictures of this hotel with tradition (lots of pictures).
Nice relaxation room with piano
and bar but the staff is not willing to serve you apparently . There is also a self serving fridge with beer an local wine witch was good priced.

We stayed at a Renovated double 'Urban Chic' room with side lake view. What was firmly expensive.
Very suitable for families but in terms of price interesting only if there is an
offer. Room isolation good be better to avoid noise from above rooms and hallway.
They serve a moderate breakfast witch is variable in quality.
At the back is a garden and swimming pool. What was cold and with lot’s of Chlorine into the water.
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Date of stay: October 2022Trip type: Travelled as a couple
Room Tip: Very suitable for families but in terms of price interesting only if there is an offer.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
PrProPa wrote a review Oct 2021
Pennsylvania
5.0 of 5 bubbles
With the new beautifully renovated rooms this family owned and run hotel continues to improve the experience of a relaxing stay in Lugano. Perfect location and service. Excellent breakfast buffet to start a day by the lake.
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Date of stay: October 2021
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Room Tip: small balcony with view of lake are best
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Roberto Schmid, Owner at Hotel International au Lac - Historic & Lakeside
Responded 14 Oct 2021
Dear 'PrProPa', We sincerely appreciate your very positive review. This rewards my team and my family for the efforts we bring up on daily bases in our 115-year-old historic hotel. Looking forward to welcoming you soon again in Lugano, we thank you for your loyalty. Roberto Schmid Hotel International au Lac, Lugano * * *s Fam. Schmid, propr. dir.
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Philip3 wrote a review Jun 2023
Sussex
5.0 of 5 bubbles
This hotel was excellent. It is very tasteful and steeped in history. Our room was characterful in every respect. Breakfast was very good. The "honesty" bar is also a helpful feature and the prices very reasonable. One particular touch deserves special mention. I originally paid in full in 2020 for a non-refundable booking. When covid came, as far as I was concerned, that was that and I had lost my money - I had paid the cheaper, non-refundable, price. However, the hotel insisted on holding over the amount towards a later stay. When we could not go in 2021 or 2022, they honoured it for this year. And they kept writing to remind us once every six months or so. It is rare to have such personal service going above and so far beyond what is necessary. The position of the hotel near the lake is also outstanding.
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Date of stay: June 2023
4.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
vikrsyra wrote a review Jul 2022
Zurich, Switzerland
5.0 of 5 bubbles
We fell in love with this hotel. It has a very special charm. The swimming pool area is amazing same as the bar area. Staff is incredibly friendly and helpful. Last but not least, the breakfast was delicious. The location is very convenient, in the heart of Lugano, public transport accessible just by stepping out from the door.
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Date of stay: July 2022Trip type: Travelled as a couple
Room Tip: Do not miss the swimming pool area
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Daniel-Grossmann wrote a review Jun 2020
Trimbach, Switzerland
5.0 of 5 bubbles
I returned to this hotel right after this Pandemic crisis. I was stuck between Milano and Luzern in the middle of the night and they allowed a very unusual last minute booking. I arrived at 2am and all check in was prepared, quick and flawless. Further renovated rooms with separated bathroom and shower. A very functional room that I enjoyed very much. If international travel will be further restricted, that it the hotel where I will spend some holidays in Switzerland. Lovely pool and garden, and the lemonade at their new Honesty bar was perfect (a bar where clients may server themselves from a fridge and just write down what was consumed at any hour of the day)
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Date of stay: June 2020
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
Room Tip: There are many rooms with view on the lake bookable. Ask for it.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Pam Julia P wrote a review Jun 2022
Brighton, United Kingdom
5.0 of 5 bubbles
We arrived in this beautiful old hotel after a long journey & were greeted very warmly at reception. Our room was wonderfully cool as it had air conditioning, which was a real bonus as it was exceptionally hot & humid for mid June.

The breakfasts were very good, so much to choose from, we ate out every evening as the hotel doesn’t offer dinner. We found excellent restaurants within 10 minutes walk & also very close to the boat stations.
The bonus for me was the hotels tropical garden & wonderfully refreshing swimming pool, after a days sightseeing a dip in the pool & a sunbathe was heaven.
Read more
Date of stay: June 2022
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
…
dabbagmm asked a question Jul 2021
Haywards Heath, United Kingdom256 contributions288 helpful votes
Are all rooms renovated? How can I make sure I get a renovated room? Thank you.
Answer from Sonny_Crockett
Cheltenham, United Kingdom60 contributions83 helpful votes
Book on the hotel website directly and you can choose renovayed rooms. Priced well versus price comparison websites. We stayed in a renovated room a few months ago and it was brilliant
Answer from RobertoSchmid
1 contribution
Hi Maldoc, please visit our Official Web-Site -> Directions &Location, where you will find all information concerning the funicular and the arrival of Bernina Express. Cheers from Lugano, Roberto
Answer from RobertoSchmid
1 contribution
Hi Bruce, Ticino Ticket will be haded out upon check-in at the hotel and after completing registration. Your reservation is NOT valid for free transportation. The train station is around 800 m from the hotel; for guests who are travelling light, our hotel is a pleasant 10- to 15-minute stroll away through the old town. (downhill as the station is up and we are located along the lake) If travelling with luggage and as an alternative to the taxis on stand-by 24 hrs, we recommend taking bus number 4 from outside the station towards "Lugano-Centro" to the stop "Piazza Luini", which is right in front of the hotel; travel time is around 6 minutes. The cost i currently CHF 2,20 pax/ride The "funicolare" (cable railway) takes you from the train station to the city centre (Piazza Cioccaro). From there walk through the old town, along Via Pessina and Via Nassa, to reach our hotel in just 5 minutes. The cost is currently CHF 1.30 pax/ride We are looking forward to welcoming you soon in Lugano - have a safe journey. Roberto
Answer from RobertoSchmid
1 contribution
The train station is around 800 m from the hotel; for guests who are travelling light, our hotel is a pleasant 10- to 15-minute stroll away through the old town. If you prefer public transport, we recommend taking bus number 4 from outside the station towards "Lugano-Centro" to the stop "Piazza Luini", which is right in front of the hotel; travel time is around 6 minutes. The "funicolare" (cable railway) takes you from the train station to the city centre (Piazza Cioccaro). From there walk through the old town, along Via Pessina and Via Nassa, to reach our hotel in just 5 minutes. Double Classic, with lateral view rooms are : Sunlit Double Classic rooms, overlooking the Santa Maria degli Angioli Church, the restored monastery cloister and with a glimpse of the lake. Twin or a queen bed, bath/shower and WC and mostly with elegant parquet floor. Make sure you get the best price and conditions and book directly with our hotel. Google for our official Intenet-site.
ikemd asked a question Jul 2016
maryland105 contributions28 helpful votes
is there an elevator or walk in showers for my elderly parents? thank you
Answer from RobertoSchmid
1 contribution
Hello ikemod, thanks a lot for your message about our hotel. Yes, we have a lift to all 5 floors and our rooms of the category "Chic with balcony" have a walk in shower. No elevator for the garden and swimmingpool area. Looking forward to welcoming your parents at the Hotel International au Lac, we remain with best regards from Lugano. Roberto Schmid Hotel International au Lac, Lugano Fam. Schmid, propr. dir.
James Chan wrote a tip Oct 2024
Philadelphia, Pennsylvania195 contributions81 helpful votes
5.0 of 5 bubbles
"Go for it. "
Read full review
Dave W wrote a tip Oct 2024
Caldwell, New Jersey175 contributions71 helpful votes
5.0 of 5 bubbles
"Find the funicular at the main train station for an easy ride into town with luggage. If you intend to walk up or down to the train station pack lightly!"
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Lulu69 wrote a tip Sept 2024
Lake Oswego, OR6 contributions23 helpful votes
5.0 of 5 bubbles
"The easiest way to reach the hotel from the train station is to take the #4 bus to Piazza Luini. You are then right in front of the hotel."
Read full review
alanaj1623 wrote a tip Sept 2024
Brisbane, Australia61 contributions3 helpful votes
5.0 of 5 bubbles
"Perfect in every way. Location is great and very lovely staff. "
Read full review
Kathryn Z wrote a tip Sept 2024
Hanover, New Hampshire11 contributions
5.0 of 5 bubbles
"Balcony room worth it!"
Read full review
…
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PRICE RANGE
£151 - £214 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
international au lac lugano, international au lac hotel
LOCATION
SwitzerlandSwiss AlpsCanton of TicinoLugano
NUMBER OF ROOMS
80
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HOTEL INTERNATIONAL AU LAC - HISTORIC & LAKESIDE - Updated 2024 Reviews, Photos & Prices

Frequently Asked Questions about Hotel International au Lac - Historic & Lakeside
Which popular attractions are close to Hotel International au Lac - Historic & Lakeside?
Nearby attractions include Church of S. Maria degli Angioli (0.03 miles), Piazza della Riforma (0.2 miles), and LAC Lugano Arte e Cultura (0.09 miles).
What are some of the property amenities at Hotel International au Lac - Historic & Lakeside?
Some of the more popular amenities offered include free wifi, a pool, and a lounge.
Which room amenities are available at Hotel International au Lac - Historic & Lakeside?
Top room amenities include air conditioning, a flat screen TV, and a bidet.
What food & drink options are available at Hotel International au Lac - Historic & Lakeside?
Guests can enjoy a lounge and breakfast during their stay.
Is parking available at Hotel International au Lac - Historic & Lakeside?
Yes, a parking garage, paid private parking on-site, and paid public parking nearby are available to guests.
What are some restaurants close to Hotel International au Lac - Historic & Lakeside?
Conveniently located restaurants include Flamel Restaurant & Mixology Bar, Ristorante Grand Café Al Porto, and La Tinera.
Are there opportunities to exercise at Hotel International au Lac - Historic & Lakeside?
Yes, guests have access to a pool during their stay.
Is Hotel International au Lac - Historic & Lakeside located near the city centre?
Yes, it is 0.5 miles away from the centre of Lugano.
Are pets allowed at Hotel International au Lac - Historic & Lakeside?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Hotel International au Lac - Historic & Lakeside?
The staff speaks multiple languages, including English, French, German, and Italian.
Are there any historical sites close to Hotel International au Lac - Historic & Lakeside?
Many travellers enjoy visiting Villa Fogazzaro Roi (4.3 miles), Santuario della Madonna d'Ongero (2.5 miles), and Chiesa di Santa Marta (3.1 miles).
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