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Ibis Lugano Paradiso

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#13 of 45 Hotels in Lugano
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1 room 2 adults 0 children
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Ibis Lugano Paradiso
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450 Reviews from our TripAdvisor Community

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Showing 92: English reviews
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Reviewed 1 week ago

The Ibis Lugano Paradiso is a good hotel for a short stay in Lugano. It's situated 5mins from the centre of Lugano and is a good price for the area. The parking is very convenient (although 20CHF per night). The rooms are small but functional and the breakfast is great!

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Helpful?
Thank Darren S
Eva A, Manager at Ibis Lugano Paradiso, responded to this review

Dear Darren, many thanks for having shared your experience on Tripadvisor, your comment are extremely important for us and keep us motivated to improve our service. Since a new breakfast concept has been established, we are glad to know you have enjoyed it! :) We hope to have the chance to welcome you soon again. Kind regards Fabio Zuliani -...

HOTEL’S FAVOURITE REVIEW
Reviewed 18 November 2016

Great location in Paradiso. Easily accessible by bus to Lugano central station, Lugano city centre, and Monte Bre. It is also just next to the funicular to Monte San Salvatore (although it was closed when I visited in Nov) which is another great attraction. Distance to city centre is also walkable along the lake. Good value for money considering other...

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Thank Amanda L
About Hotel's Favourite Review
Eva A, Assistant Manager at Ibis Lugano Paradiso, responded to this review

Dear Amanda, Thank you for your positive review and recommendation! We are truly happy to hear you have enjoyed your stay in Lugano. We are looking forward welcoming you back soon. Cordiali saluti, Eva A.

Berlin, Germany
Reviewed 14 January 2017 via mobile

I arrived at this hotel a little before the check in time and was still able to get a room within 20 minutes. While waiting the staff asked me if I wanted tea or coffee, and showed me maps of the city and were happy to answer any questions! The hotel itself is in the Paradiso district of Lugano, which...

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Helpful?
Thank Alan H
Eva A, Assistant Manager at Ibis Lugano Paradiso, responded to this review

Dear Alan, Thank you for sharing your overall impressions on tripadvisor. Costumer feedback's are very important to us in order to improve continuously our services. Our teams work every day to offer nice experiences to our guests, so it's a real pleasure to read the comments regarding our staff and the room cleanliness. Grazie mille! Let's us inform you, you...

TRN
Reviewed 19 December 2016 via mobile

Hotel is close to everything (lake, bus station, supermarket, city center), it is clean, comfortable and the staff is always available to help. Breakfast selection is rich. Garage parking, but with extra payment.

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Helpful?
Thank Famquadr
Christian S, Leiter Öffentlichkeitsarbeit at Ibis Lugano Paradiso, responded to this review

Buongiorno Dear Famquadr, many thank for sharing with us this nice review. We are glad that you enjoyed your stay in our hotel and that you apreciated the confortable room, the location, the availability of the Staff and the rich selection on the Breakfastbuffet. We hope to welcome you back soon again to Lugano and to our hotel. Best regards...

Reviewed 11 November 2016

As Lugano is an expensive city, choosing this hotel could be a perfect way to save money! Don't expect a luxury treatment of course, because it s minimal but you have all you need: private bathroom, comfortable bed and a great view to the lake. I suggest you to add the breakfast for just 10€ per person: it s a...

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Thank Susy V
Christian S, General Manager at Ibis Lugano Paradiso, responded to this review

Bongiorno Susy V., thank you for share with us some impressions after your stay in our Hotel. We are glad to read that you apreciated our Hotel and that we meet your expectations . We hope to have the pleasure in welcoming you back to Lugano and to one of our Hotels. Sunny regards Christian S.

London, United Kingdom
Reviewed 22 September 2016

Room with lake view is nice. stuff are all friendly, very helpful. Cleaning ;ladies does not do jobs well in toilet area. every room I stayed had odd patin marks on the walls. But you feel safe to sleep alone and it is all well looked after.

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Thank igchos
Mumbai (Bombay), India
Reviewed 20 September 2016

Review collected in partnership with Accorhotels.com
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Thank Phiroza304554
Bloomington, United States
Reviewed 19 September 2016 via mobile

We enjoyed our 3 days here. The IBIS hotels are IKEA tre shiek, with modular bathrooms. When you book the lowest rate, you get the view of the construction crane. You can't use the pool, but you can look at it- you have to check into the Novotel which is in the same building and costs around €70 more per...

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Thank David K
Eva A, Assistant Manager at Ibis Lugano Paradiso, responded to this review

Dear David, In the name of Girum and all our team, thank you so much for your positive review. We very much appreciate your comments regarding our staff, the cleanliness and the location. This type of customer feedback is what motivates us to keep on providing the best standard that we can! We remind you that our breakfast buffet "all...

Sheffield, United Kingdom
Reviewed 5 September 2016 via mobile

Ideally placed, access to lake front, shops, bars restaurants, breakfast on the expensive side but clean, good food, Ideal for a sightseeing city break Rooms are compact but beds very comfortable. Bathroom is a 'pod' but adequate. Extractor fan didn't work but in my experience they never do !

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Thank julie w
Reviewed 13 August 2016 via mobile

Alright place to stay and not very expensive as well. Located close to the centrum (30 min walk). I might consider staying there again, but wouldn't be my first choice. The hotel room were small, and the bathroom even smaller - I got the impression that it was cheaper than it actually wore.

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Thank Ole Ø
Eva A, Assistant Manager at Ibis Lugano Paradiso, responded to this review

Dear Ole, Many thanks for sharing your experience on tripadvisor.com We are glad you have appreciated the location of Paradiso. We are sorry our rooms were not completely of your satisfaction. You can choose for your next stay, our hotel Novotel situated in the same building. We inform you when booking in advance online, very often you can find hot...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Multilingual Staff
  • Laundry Service
Official Description (provided by the hotel)
Opening in July 2012, this hotel is situated in Lugano-Paradiso, not far from the town's historic center, sophisticated shops and conference center. Open year round, the ibis hotel is an ideal base for business trips, relaxing vacations and restful weekends. The hotel boasts modern and elegant soundproofed rooms offering maximum comfort, as well a bar and breakfast room. Free WIFI access. ... more   less 

Additional Information about Ibis Lugano Paradiso

Address: via Geretta 10A, Lugano 6900, Switzerland
Region: Switzerland > Swiss Alps > Canton of Ticino > Lugano
Price Range: £86 - £119 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Ibis Lugano Paradiso 2*
Number of rooms: 70
Reservation Options:
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Hotel Style:
#2 Best Value Hotel in Lugano
#2 Green Hotel in Lugano
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Questions & Answers

Here's what travellers have asked, with answers from Ibis Lugano Paradiso staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Lake View rooms”
 of 5 bubbles igchos, 22 Sep 2016 | Read review
“Ask for a lake view, even though it is only partial.”
 of 5 bubbles swissrose, 16 May 2016 | Read review
“Choose a different hotel. Novotel next door is a world away!”
  • Blood stain on bed sheet
  • The
 of 5 bubbles Sanj1699, 30 Apr 2016 | Read review
“rooms on higher floor have a good view.”
 of 5 bubbles RBadami, 25 Jan 2016 | Read review
“Probably best to ask if you want to see the lake from your room. It is not lakeside.”
 of 5 bubbles 568irenem, 27 Sep 2015 | Read review
5 of 5