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Albergo Acquarello

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Albergo Acquarello
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256 Reviews from our TripAdvisor Community

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Showing 124: English reviews
London, United Kingdom
Reviewed 30 October 2016 via mobile

I stayed here with my family for one night in July. Lugano is renowned for being very expensive but we found the Albergo to be fairly priced compared to surrounding hotels. The location is good and central in the town but no views of the lake from here. The hotel could do with some updating but it was clean and...

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Thank EnglishMumAbroad
Washington DC, District of Columbia
Reviewed 2 October 2016

I was surprised to find such a lovely place in the perfect neighborhood at a budget price (...for Switzerland). The hotel is bright and cheery from the lobby to the room. The staff are super friendly. Getting there from the train station was a breeze, and the shopping/restaurants surrounding the hotel were fantastic. You're really in the heart of Lugano....

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Thank C C
Pittsburgh, Pennsylvania
Reviewed 19 August 2016

Pictures are deceiving. This hotel, even with advanced notice, locks guest out. We even asked, in advanced, if our late arrival was going to be a problem and they wrote back that it would not. They lied to us. They are terrible hosts and lied to us many more times over the course of our two night stay. Ants everywhere....

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Thank lib9321
Reviewed 9 August 2016 via mobile

If you are looking for somewhere to rest your head for the night at a reasonable (for Swiss standards) price and central location then this is a good choice. We stayed in an economy room which was basic but clean with a comfortable bed. The bathroom was tiny. Air conditioning worked well in the room. Noise was a slight problem...

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Thank Iccuff
Reviewed 4 July 2016 via mobile

Basic hotel accommodation in central Lugano pedestrian area. Probably the hotel would need some refresh stile, as the entrance seems didn't change since the 70's. Room probably refurbished most recently as Tv, shower and bed were recent. I don't think I will stay here again, and I would rate this an hotel of maximum 2 stars.

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2Thank Elmunyoz
Lucia B, Reception dpt. at Albergo Acquarello, responded to this review

Thank you Mr. Elmunyoz for your review and for having chosen our hotel for your last stay in Lugano. I just want to mention that our reception area was renovated this same year. Must be true that… « de gustibus non est disputandum » I wish you a good day Sir !

Geneva, Switzerland
Reviewed 11 June 2016

I stayed for night in June at this hotel and I had a very bad experience. I really do not recommend this hotel. People at the reception desk are very unpleasant, arrogant, with disdaining and dishonest attitude. I booked my room more than one month before my stay. It was important for me to be at the 5th floor (top...

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Thank Sandra D
Lucia B, Reception dpt. at Albergo Acquarello, responded to this review

Dear Mrs. Di Rienzo, Your message have got all my attention. Please permit me to apologize for the last minute room change. I understand (and I agree with you) that all reasonable expectations must be satisfied. I only learn now that you are claustrophobic. This kind of information is very important for us (it helps us to recommend the best...

Reviewed 16 December 2015 via mobile

Prices in Switzerland are very high, but this hotel has a reasonable price. I come here almost every week: Quiet, nice, tight and clean. Next to my office, downtown. Breakfast buffet is amazing. Very good location. (What a hell I have to write minimum 200 words for a review! This sucks)

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Thank Daniel B
Reviewed 25 October 2015 via mobile

We are still at the Acquarello Hotel in Lugano. The location is central and accessible with a walk of a few meters from the park. The girl at the reception is very kind. We booked the superior twin room at the very last floor. The room is very clean and comfy.

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Thank Rajiv P
ottawa
Reviewed 23 October 2015 via mobile

We stayed here for one night as part of a Cosmos tour. Our room overlooked the courtyard but everything quieted down by 9pm. We enjoyed the breakfast and the central location. It was close to restaurants and shopping. The shower was a tight fit for us 6 feet tall people.

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Thank campervan_question
Sydney, Australia
Reviewed 11 October 2015

My wife and stayed at the Albergo Acquarello for 1 night in October 2014 ..... I know ... it was a while ago .... but Trip Advisor just nagged me to add a review, and up until now I have just been too busy. I feel responsible for providing 'give-back', because Trip Advisor was a fantastic help planning our 100...

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1Thank Paradox111

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Amenities

About the property
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Public Wifi
  • Paid Wifi
Services
  • Multilingual Staff
  • Meeting Rooms
Official Description (provided by the hotel)
Benvenuti all'Acquarello Il nostro albergo e situato nel centro citta, sulla zona pedonale, a pochi passi dal Lago di Lugano, nelle vicinanze del Palazzo dei Congressi, del Casino di Lugano, del Padiglione Conza (centro esposizioni) e della stazione FFS. Il nostro albergo a conduzione familiare e la sosta di chi certa un alloggio economico ed elegante. Hotel Acquarello (Ex Cristallo) e stato recentemente rinnovato ed ora puo offrire ai suoi clienti, nel quadro della rinomata ospitalita svizzera, tutto il confort che si meritano. Tutte le aree pubbliche e le camere sono NON FUMATORI e gli animali non sono ammessi. ... more   less 

Additional Information about Albergo Acquarello

Address: piazza Cioccaro 9, Lugano 6900, Switzerland
Region: Switzerland > Swiss Alps > Canton of Ticino > Lugano
Amenities:
Price Range: £88 - £125 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Albergo Acquarello 3*
Number of rooms: 66
Reservation Options:
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Also Known As:
Albergo Acquarello Lugano
Albergo Acquarello Hotel Lugano
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Questions & Answers

Here's what travellers have asked, with answers from Albergo Acquarello staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“At least the top floor - mountain side or better go to another hotel”
 of 5 bubbles sandradF1345UO, 11 Jun 2016 | Read review
“Be mindful of rooms on the tramway side of the building if noise is an issue for you.”
 of 5 bubbles Paradox111, 10 Oct 2015 | Read review
“No idea....”
 of 5 bubbles GladiatorZurich, 2 Sep 2015 | Read review
“Be aware of the funicular route !!! In hot time check for A/C .”
  • view from room 414
  • A/C - the most important in the room
 of 5 bubbles Michael_R, 10 Aug 2015 | Read review
“We had a large double with full bath. We were far from elevator & had steps to maneuver - seniors ask to be nearer to elevator.”
 of 5 bubbles ettalynnt, 6 Nov 2014 | Read review
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