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Hotel Dufour Alpin Zermatt

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Hotel Dufour Alpin Zermatt
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106 Reviews from our TripAdvisor Community

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Showing 51: English reviews
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London, United Kingdom
Reviewed 6 days ago NEW

This is one of nicest and best-run small hotels I know, anywhere. It is a 2.5/3 star hotel because the original building seems to have been built in the 1950s on a rather modest footprint, which means some rooms are on the small side, it is garni (breakfast only), and there are no spa etc. facilities on site. However, the...

Thank fchp6573
Lisbon, Portugal
Reviewed 5 January 2017

For 10 years we have been returning back to our home away from home in Switzerland- Hotel Dufour. Andreas and Team are very friendly and welcome you to a very nice breakfast every day while ensuring your room is spotless before you return from skiing or hiking. We take advantage of a very good relationship between Hotel Dufour and Hotel...

Thank jimvincent3117
Andreas A, Inhaber at Hotel Dufour Alpin Zermatt, responded to this review

Dear Jim, Dear Galina, It was a pleasure to welcome you again since 10 years at the Hotel Dufour. The Dufour Team are happy you enoyed the hotel and our services. Thank you. We appreciate you very much as our guests. The Canadian chocolate tastes excellent. We are looking forward to welcoming you again next Christmas. Andreas and the Dufour...

Garden of England
Reviewed 11 November 2016

Having just finished our Haute Route walk on our first wet day in 2 weeks we arrived at the Hotel Dufour and things really started to pick up. Firstly the staff were really welcoming, as they were all stay, and upgraded our room from a town view room to one with a view to the Matterhorn (if the cloud lifts...

Thank Fell-O_TravellerUK
Andreas A, Inhaber at Hotel Dufour Alpin Zermatt, responded to this review

Dear Guest We are more than happy that you enjoyed your stay with us and also your room and our breakfast. Thank you for your stay with us and for taking the time to write this fantastic detailed review. We hope to see you again here with us. Best regard from Zerrmatt. Andreas Andenmatten and Dufour Team

Campbell, California
Reviewed 21 September 2016 via mobile

As this was my first visit to Zermatt, I was a bit apprehensive about booking any hotel. Based on these reviews, I chose Hotel Dufour for a six night stay. My wife and I could not have been happier! The owners and staff made us feel welcome and special from the first minute. The room was spacious, well appointed, and...

Thank Mattt56
Andreas A, Inhaber at Hotel Dufour Alpin Zermatt, responded to this review

Dear Guest We thank you very much for your words and compliments. We are happy that you enjoyed your stay and that our team made you feel welcome. All the best and kind regards from Zermatt Andreas and the Dufour Team

Germany Berlin, Stuttgart
Reviewed 28 August 2016

I was surprised that you could find reasonably priced rooms in Zermatt in August and I was even more surprised when I chose Hotel Dufour Alpin. Such a beautiful and charming place run by friendly and helpful people! When I arrived I got an upgrade for a double room on the second floor with a beautiful balcony and a great...

Thank Michael S
Andreas A, Inhaber at Hotel Dufour Alpin Zermatt, responded to this review

Dear Michael Thank you for your time to write this great review! We are happy that you enjoyed your stay at our hotel. We feel very proud that our team made you feel welcome. We hope to see you again and we send our kindest regards. Andreas Andenmatten-Julen and the Dufour Team

Reviewed 27 July 2016 via mobile

I booked the cheapest room I could and knew I wouldn't get a Matterhorn view, but the upside was an enormous room and a pleasant balcony. Breakfast was good, location is convenient and everything works well with this hotel. It's great value, for Zermatt..

Thank Sam a
Villigen, Switzerland
Reviewed 21 July 2016

Very friendly and helpful staff. Breakfast is perfect. Outstanding sleep comfort. WIFI in the room. Look at the Matterhorn in the early morning and watch the golden peak in the sunlight! Location quite central, 5 minutes from the restaurent-aerea.

Thank Thomas S
Andreas A, Inhaber at Hotel Dufour Alpin Zermatt, responded to this review

Dear Thomas, Thank you for your stay with us and for taking the time to leave this good review. We are glad you enjoyed your stay and we thank you for mentioning the team and their friendliness. It would be a pleasure to welcome you again. Best regards from Zermatt, Andreas Andenmatten and the Dufour Team

Canton of Geneva, Switzerland
Reviewed 25 May 2016

Hotel Dufour is a friendly place owned by a typic swiss german family. It's a cosy place to stay in Zermatt and it's well located. The breakfast was delicious with a lot of choice and organics too. After a day of ski you can relax at the wonderful spa of Parkhotel Beau-Site (5*). Great place if you like simple but...

Thank VulkainGE
Andreas A, Inhaber at Hotel Dufour Alpin Zermatt, responded to this review

Dear Guest Thank you very much for your review. We are happy, that you enjoyed our breakfast and the pool with the amazing view to the Matterhorn of Parkhotel Beau-Site. We would be delighted to welcome you again and remain with best regards. Andreas Andenmatten-Julen and the Dufour Team

Moscow, Russia
Reviewed 13 May 2016 via mobile

First time we booked Chalet Dufour in 2012 in the very last minute before our arrival to Zermatt and were very much surprised with warm and truly welcoming atmosphere, very attentive staff, spacious and very comfortable room, nice breakfasts - we could not even imagine to find all these in 2* hotel. This year Chalet Dufour (already with 3*) appeared...

Thank Anton P
Albury, United Kingdom
Reviewed 20 April 2016 via mobile

We stayed for a week in early April. We were in the newer part of the hotel which is 3 star. We were pleasantly surprised by both the size of our room and the bathroom which had a massive bath. The staff were really friendly and welcoming and we went to the welcome meeting on Monday evening hosted by the...

Thank FrancesB615
Andreas A, General Manager at Hotel Dufour Alpin Zermatt, responded to this review

Dear guest! Thank you for your excellent review on us. We appreciate your feedback. It was a pleasure accommodating you and we are sincerly pleased that you enjoyed your stay with us. It is especially pleasing to us, when guests find our staff helpful and friendly. And we are happy to hear, that you enjoyed the "welcome meeting" and our...

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  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Ski-In / Ski-Out
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Multilingual Staff
  • Laundry Service
  • Breakfast Available
Official Description (provided by the hotel)
The Dufour, a typical Valais hotel with its own unmistakable character. Privately run hotel with friendly family atmosphere and a warm welcome. The hotel stands out for its sunny, quiet and yet central location. Chill out in our lovely garden with sunbathing area. Relax in the wellness centre and large pool at the ****Parkhotel Beau-Site. (Free admission for Dufour guests). The hotel has 15 comfortable standard double rooms furnished in chalet style, including 3 large guestrooms for up to 4 people. All rooms come with bath or shower, WC, hairdryer, cable TV with info channel and radio programmes, self-dial telephone and minibar. Most rooms have balconies and views of the Matterhorn. Our varied breakfast buffet will set you up for an exciting day in Zermatt. ... more   less 

Additional Information about Hotel Dufour Alpin Zermatt

Address: Riedstrasse 35, Zermatt 3920, Switzerland
Region: Switzerland > Swiss Alps > Canton of Valais > Zermatt
Price Range: £141 - £159 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Hotel Dufour Alpin Zermatt 2*
Number of rooms: 16
Reservation Options:
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Hotel Style:
#10 Best Value Hotel in Zermatt
#31 Romantic Hotel in Zermatt
#32 Ski-In / Ski-Out Hotel in Zermatt
#35 Spa Hotel in Zermatt
#40 Family Hotel in Zermatt
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Questions & Answers

Questions? Get answers from Hotel Dufour Alpin Zermatt staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room facing the Matterhorn”
  • Looking south towards the Matterhorn from our balcony
 of 5 bubbles jimvincent3117, 5 Jan 2017 | Read review
“The rooms with a view to Matterhorn are great”
 of 5 bubbles Fell-O_TravellerUK, 11 Nov 2016 | Read review
“Take one of the rooms with Matterhorn-view”
 of 5 bubbles 829thomass, 21 Jul 2016 | Read review
“a room with a view of the Matterhorn”
 of 5 bubbles margaret-oxon, 7 Sep 2015 | Read review
“Ask for a room with a view of the Matterhorn”
 of 5 bubbles MaggieC49, 1 Aug 2015 | Read review
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