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Hotel Firefly

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Traveller (220)
Room & Suite (228)
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Overview
  • Excellent95%
  • Very good4%
  • Average1%
  • Poor0%
  • Terrible0%
Travellers talk about
“apple tv”(9 reviews)
“living room”(16 reviews)
Free Wifi
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Room Service
Suites
4 Star Hotel
All hotel details
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Reviews (544)
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202
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All reviewsbreakfast is servedapple tvliving roomperfect bargreat gymmemory foamwell equipped gymamazing spastainless steelhotel barevery morningstylish hotelrooms are beautifulwonderful hotelupgraded to a suiteswimming poolswiss alps
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1 - 5 of 221 reviews
Reviewed 2 days ago

The hotel has a fantastic look, me and 2 friends stay at the garden suite for one night. It was a huge, it had 3 rooms, including one suite, 2 bathrooms, one kitchen and one living room connected to the garden. The staff was amazing...More

Thank João Pedro O
Reviewed 3 days ago

Apart from the amazing facilities, rooms, service, the best was the people working there! Me and two other friends were taking part in a competition which didn't allow us to use the money. And even though we could now pay for the room the staff...More

Thank Giuliano R
Reviewed 4 days ago

We spent here just one night but we really want to go back there. The staff is really nice and always available. The bar in the entrance with the piano creates a really cool environment and I think that the suite is really better than...More

Thank Miguel S
A TripAdvisor Member
1
Reviewed 1 week ago via mobile

Impeccable service from owners and staff! Beautiful spa area. Very nice bar (Gin!😜) Perfect infrastructure. Great support around Zermatt unplugged and other needs such as restaurants. Central location. Felt at home...

Thank A TripAdvisor Member
Reviewed 1 week ago

This was our last stop for four nights after traveling in Europe for 10 days and this could not have been a better place! We booked the Deluxe Maxi Suite and the pictures online can't show the amazing comfort and luxury. The staff was excellent....More

Thank susandeh
Response from FireflyZermatt, Leiter Front Office at Hotel FireflyResponded 1 week ago

Dear Susandeh Thank you for the great review and your lovely words. Thank you for being our guests again. We are very happy to count you among our regular guests and we are looking forward to welcome you again. It is our pleasure to make...More

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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Room Service
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Shuttle Bus Service
Room Service
Breakfast included
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$279 - US$1,772 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Zermatt
#1 Luxury Hotel in Zermatt
#2 Business Hotel in Zermatt
#3 Ski-In / Ski-Out Hotel in Zermatt
#3 Spa Hotel in Zermatt
#17 Romantic Hotel in Zermatt
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$279 - US$1,772 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Zermatt
#1 Luxury Hotel in Zermatt
#2 Business Hotel in Zermatt
#3 Ski-In / Ski-Out Hotel in Zermatt
#3 Spa Hotel in Zermatt
#17 Romantic Hotel in Zermatt
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (220)
Room & Suite (228)
Dining (38)
Pool & Beach (31)
Amenities (31)
Questions & Answers
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Mercedes0
29 October 2017|
AnswerShow all 2 answers
Response from TrueReviewsByMe | Reviewed this property |
Yes, about a 5min walk to the Furi lift which gets you to the klein Matterhorn, Italy and anywhere else in the resort. The sunegga lift is about a 5min drive or 15min walk from the hotel so we rarely enter the slopes from... More
0
Votes
guggsy123
13 October 2017|
Answer
Response from TrueReviewsByMe | Reviewed this property |
Im not sure (we've always booked right through the hotel) but if you give them a call or shoot them an email I'm sure they will help you with that :)
0
Votes
47suzyp
2 March 2017|
Answer
Response from FireflyZermatt | Property representative |
Dear Suzy Thank you for your inquiry. The weather in Zermatt is sunny and pleasant all year round with the exception of May and early June when it rains a lot and it gets quite foggy. Yes, skiing is possible all year... More
1
Vote
Google Translation
Room Tips
"This is a small hotel. Rooms are all very well described on the web-site so you can not go wrong."
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"Suite 30 was amazing !"
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"Try ask for a higher level so you can't hear the noise on the street"
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"If you can, get a deluxe suite - bath as well as shower"
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