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CERVO Zermatt

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Traveller (381)
Room & Suite (196)
Dining (90)
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Overview
  • Excellent89%
  • Very good8%
  • Average1%
  • Poor1%
  • Terrible1%
Travellers talk about
AMENITIES
Free Wifi
Breakfast included
Hot Tub
Non-Smoking Hotel
Restaurant
Room Service
Suites
5 Star Hotel
All hotel details
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Reviews (737)
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341
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All reviewstruffle friesapres skimolton brown toiletriesespresso machineski runwellness roomtrain stationnon skierswinter seasondeluxe roomhot tubstunning viewsturn down serviceamazing hoteloutdoor jacuzzimain buildingmodern design
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1 - 5 of 380 reviews
Reviewed 1 week ago

Very nice rooms, little things like light switches or the telephone have an "old" look but are of course modern. Great restaurants, staff was always very helpful and kind. The only downside was the horrible smell in the ski-room... please Cervo, get some air circulation...More

Thank Gian Marco H
Reviewed 2 weeks ago

all staffs are extremely professional and they even prepared breakfast box for us to eat in the train since we took off early for the airport!! Great great hotel and staffs. It's conveniently located and close to train station !! Very good ski locker room...More

Thank Tommy T
Reviewed 15 April 2018

Secluded hotel yet has it all. The separate villas with approximately 10 rooms makes this hotel feel boutique and appreciated that each villa had its own spa area. Most of the time we had it for ourselves. Breakfast was unbelievable and lots of al le...More

Thank JacShep
Response from Lukas M, Manager at CERVO ZermattResponded 2 weeks ago

Dear JacShep It’s a pleasure for the CERVO crew to read such a nice review. We are very happy you enjoyed the Hotel with our private SPA's and our Restaurants. Hope to see you back soon, maybe in summer? Regards Lukas Meier Hotel & Operations...More

Reviewed 15 April 2018

Cervo is a small hotel which offers excellent and personal service. The location is excellent - you can ski directly to the hotel, take off your skis and start enjoying the fabulous after-ski on Cervo's lovely terrace. The food is excellent. Breakfast was wonderful and...More

Thank JohannaE48
Response from Lukas M, Manager at CERVO ZermattResponded 2 weeks ago

Dear JohannaE48 It’s nice to read a review like yours. The CERVO crew always tries to make every stay as unique as possible. Hope to see you back soon! Regards Lukas Meier Hotel & Operations Manager

Reviewed 12 April 2018

We spend a lovely weekend in Cervo, very cosy hotel at the bootom of the ski slopes and with a beautiful view of Zermatt. The restaurant has great dinner and a huge spread for breakfast. The staff is very kind and helpful!

Thank mariejane2016
Response from Lukas M, Manager at CERVO ZermattResponded 2 weeks ago

Dear mariejane2016 It’s a pleasure for the CERVO crew to read such a nice review. We are very happy you enjoyed the Hotel and our Restaurants. Hope to see you back soon! Regards Lukas Meier Hotel & Operations Manager

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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Free High Speed Internet (WiFi)
Breakfast included
Bar/Lounge
Spa
Hotel Amenities
Room Service
Breakfast included
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Room amenities
Minibar
Things to do
Restaurant
Bar/Lounge
Spa
Hot Tub
Details
Price range
US$356 - US$712 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Romantic Hotel in Zermatt
#7 Luxury Hotel in Zermatt
#8 Family Hotel in Zermatt
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$356 - US$712 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Romantic Hotel in Zermatt
#7 Luxury Hotel in Zermatt
#8 Family Hotel in Zermatt
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (381)
Room & Suite (196)
Dining (90)
Pool & Beach (2)
Amenities (25)
Business Centre & Event Rooms (2)
Family and Play Areas (1)
Questions & Answers
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hendri k
23 February 2018|
Answer
Response from Eficoa | Reviewed this property |
If you go by car the dirve is about 40 min
0
Votes
Mirawati P
17 July 2017|
AnswerShow all 5 answers
Response from Glenn N | Reviewed this property |
Hello - I am not the Owner of the hotel. Just a guests that stayed there. Please contact the hotel directly.
0
Votes
Rhys W
22 September 2014|
Answer
Response from dfl79 | Property representative |
hello currently we do anly have 3 deluxe room available. is this an option? best regards cervo
0
Votes
Room Tips
"Panoramic Suite 404 had amazing view of Matterhorn!"
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"Pay the little extra for the larger room"
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"Every room has a great view [they all face the same way]and every chalet has its own wellness room with..."
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"Northwest-facing balcony rooms have the best view of the Matterhorn and the town."
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