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Hotel Alpenhof

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#15 of 109 Hotels in Zermatt
Certificate of Excellence
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1 room 2 adults 0 children
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Hotel Alpenhof
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382 Reviews from our TripAdvisor Community

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Showing 218: English reviews
Limerick, Ireland
Reviewed 5 days ago NEW

This was our eight visit to Zermatt and and our first time to stay here. We found the Apenhoff hotel to be the most friendly and accommodating. Most pleasant reception staff. Wonderful restaurant staff, informative and fun particularly the Macedonian Olympian (find out for yourselves). Excellent spa. Comfortable bedroom.

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Helpful?
Thank JohnyOB
Leichhardt
Reviewed 6 days ago NEW

We had the privilege of staying at Hotel Alpenhof. The room and facilities reflect well on a family run business. We enjoyed every aspect of our stay especially the spa which was a great place to wind down after a day of skiing. We would recommend this establishment to anyone wanting to stay in beautiful Zermatt.

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Thank Brendan Q
Dubai
Reviewed 1 week ago via mobile

We went with a party of nine to the fine dinning for dinner. We got a good introduction of the daily specials and after the waiter realized that we are not only eating but also drinking he was very engaged. Each course was cooked a point. The filet was great. But for three internationale travelers the John Dory fish with...

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Thank Prato-Borni
Hyderabad, Andhra Pradesh, India
Reviewed 22 October 2016

Our stay in Zermatt would not have been better. Unlike other hotels in Swiss your place had warm, personal and homely feel to it. The rooms were cozy and comfortable. The view was amazing. So closely located to station & market. Walkable distance to matterhorn cable car station. Breakfast was elaborate with many vegetarian options available. Front dest assistance in...

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Thank ranka121
Oslo, Norway
Reviewed 13 October 2016

Excellent breakfast, nice rooms and a outstanding wellness. The hotel is located in the middel part of Zermatt. Easy Access to ski lifts in the morning and shopping/eating in the afternoon. Our third stay at this hotell last 5 Years.

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Thank skiiernorway
bhopal
Reviewed 5 October 2016

The hotel is located about 7 minutes walk from the railway station. However, the hotel provides complimentary shuttle service from the station on arrival and departure, The rooms are decent with a beautiful view . open bathtub in the room is a bit surprising but one rarely finds such large sized bathtubs in hotels. overall good experience and would definitely...

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Thank ravibhopal
Bengaluru, India
Reviewed 27 September 2016

We decided to take a taxi from train station as we were some what exhausted from travel. Even though it is just about 10 min walk, with luggage the walk can be challenging. Hotel from outside and the reception area looks very different as if we are entering a cave. Room allotted to us perhaps is the Chic room -...

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Thank ShivaprasadKuskur
Cornwall UK
Reviewed 18 September 2016 via mobile

Stayed here for a couple of nights before departing on the glacier express. The alpine chic room was clean and spacious, it also had a balcony and free welcome minibar. Very friendly staff and the breakfast and dinner were superb, evening meal chf50 for 5 courses of fine dining, great value compared to other local restaurants.

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Thank TopDogRouteMaster
Reviewed 18 September 2016

We had a wonderful stay, where the staff were very friendly, fun and helpful. Our room was quite special with a bath in the room and a really large balcony to sit no look at the Matterhorn every day. The food was fantastic, with the half board being very good value for Switzerland. Each course was presented so beautifully and...

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Thank Tania S
Brisbane, Queensland, Australia
Reviewed 18 September 2016 via mobile

We have thoroughly enjoyed our stay in Zermatt and the service and welcome we have received at the Hotel Alpenhof has been extraordinary. It was made special by the free upgrade to the penthouse suite. Thank you to Boris and Ali at the hotel. You do a great job. We could see the Matterhorn from our balcony. Thoroughly enjoyable visit.

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Thank Chris W

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Breakfast included
  • Bar/Lounge
  • Spa
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Restaurant Alpenhof
Restaurant Alpenhof
Cuisines: European, Central European, Swiss
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Breakfast included
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
The family run Hotel Alpenhof lies in the center of Zermatt in a sunny, quiet location. The cable car Sunnegga, which access the ski slopes and hiking area, is directly across from the hotel and the train station and Gornergrat railway are just 5 minutes' walk away. The 5 floor Hotel Alpenhof offers 62 comfortable rooms, most of which have their own balcony. The rooms are equipped with bath/WC, minibar, telephone, radio, Wi-Fi, cable TV, safe and a cozy seating area. Look forward to the naturally lit, Alpenhof SPA area on the first floor. The new, stylishly renovated hotel lobby offers plenty of space to relax and enjoy regional snacks and wine specialties. We pamper our hotel guests every day with a new and freshly prepared 5-course selection menu. A special highlight is the exquisite cheese buffet. Our refined Cigar Lounge, one of a kind in Zermatt, offers fine digestives, smoky whiskys and a solid selection of cigars. Sitting in front of a roaring fire listening to our pianist is the perfect way to end a day's hiking or skiing. Every Wednesday during the high season the family run business offers you a free visit to their herd of black nose sheep. ... more   less 

Additional Information about Hotel Alpenhof

Address: Matterstrasse 43, Zermatt 3920, Switzerland
Region: Switzerland > Swiss Alps > Canton of Valais > Zermatt
Price Range: £161 - £544 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hotel Alpenhof 4.5*
Number of rooms: 62
Reservation Options:
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Also Known As:
Alpenhof Hotel Zermatt
Hotel Style:
#9 Ski-In / Ski-Out Hotel in Zermatt
#13 Spa Hotel in Zermatt
#13 Luxury Hotel in Zermatt
#27 Romantic Hotel in Zermatt
#30 Family Hotel in Zermatt
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Alpenhof staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Take enough time to enjoy the Jacuzzi :)”
 of 5 bubbles ranka121, 22 Oct 2016 | Read review
“Ask for a Matterhorn view and a corner balcony.”
 of 5 bubbles tanias769, 18 Sep 2016 | Read review
“Our room, 201 had Matterhorn views and a huge balcony”
 of 5 bubbles erinr876, 15 Sep 2016 | Read review
“Buy a Peak Pass if you want to do stuff. The Gornergrat alone costs CHF90 for a return trip so the savings are substantial.”
  • Matterhorn.
 of 5 bubbles WILLIAM1066, 18 Aug 2016 | Read review
“Penshouse Suite are amazing, perfect for a family”
 of 5 bubbles ValerieKB, 17 Aug 2016 | Read review
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