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Schlosshotel

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Schlosshotel
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821 Reviews from our TripAdvisor Community

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Showing 419: English reviews
Auckland, New Zealand
Reviewed yesterday NEW

Stayed for a week with family in this perfect little hotel. The staff were absolutely wonderful, the pool setup was very good and our room itself was amazing. We stayed in summer but would definitely love to return in winter sometime and do some skiing!!

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Thank JeffandPolly
Singapore
Reviewed 3 days ago NEW

The Schlosshotel was a wonderful place to stay. It is a well established hotel of typical Swiss style. Comfortable and warm large bedroom and sitting room and two bathrooms. Being on the top floor, above the bed was a skylight that allowed a view of the clear nigh sky. A very clean, quiet hotel. The hotel is only metres from...

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Thank Charles47Singapore
Aarhus, Denmark
Reviewed 6 days ago NEW

Very nice hotel with an excellent location close to the Gornegrat Bahn. Excellent beds. The Hotel is located in the town center and you have everything in walking distance. If we should return to Zermatt we would love to stay there again.

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Thank hansschwennesen
Reviewed 1 week ago NEWvia mobile

Fantastic hotel with excellent breakfast buffet. The gym is very good and the pool long enough for swimming. The location is even better, max 2 min walk with ski shoes to the Gornegrat station. It is probably the best hotel that we ever have stayed at!

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Thank Fredrik K
Knysna, South Africa
Reviewed 1 week ago

Staff are friendly and helpful. Breakfast is good, rooms have all the amenities that you want even a Nespresso machine. Very nice touch ! Decent bathroom with enough towels and big ones at that. Highly recommend this hotel.

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Thank corneb686
Reviewed 1 week ago via mobile

Fantastic stay. Great location.50 meters to Rail/Lifts and Main Street. Beautiful lounge, great pool,sauna, steam room,gym,ski lockers.Very helpful staff.Rooms large, well serviced .A fantastic holiday.

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Thank Christopher K
Miami
Reviewed 2 weeks ago via mobile

Again I visited this excellent hotel. The staff is great. The breakfast buffet is included and has a wide variety of food to choose from. There is a spa and pool when you are not hiking and just relaxing. The front rooms have a direct view of the Matterhorn with balconies to catch the clean air when you sit outside.The...

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Thank Cmak49
Alex Jr P, Manager at Schlosshotel, responded to this review

Dear Cmak49 Thank you very much for your amazing review about the Schlosshotel. We are really pleased to hear that you once more enjoyed a stay with us and were again happy with our provided services and the familiar and helpful environment. It would be a great pleasure to welcome you soon again with us. Your Schlosshotel-Team

Reviewed 2 weeks ago

So I will tell you that we have a generation story with Alex and Pamela. We love to stay a there. Since our children are small we have been staying in the same hotel. It is like being home and they make everything to make your stay wonderful. Thanks to them for being them and see you soon..... Long life...

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1Thank Catherine d
Alex Jr P, Manager at Schlosshotel, responded to this review

Dear Catherine d Thank you very much for your fantastic review about the Schlosshotel. We are really happy to hear that you always enjoy the familiar atmosphere and relaxing time here with us. It is all the time an honor to welcome you back with us. Your Schlosshotel-Team

San Diego, California
Reviewed 2 weeks ago via mobile

We stayed at the Schlosshotel for 4 nights over the New Year holiday while in Zermatt and really enjoyed it. The staff was very attentive--upgrading our room and always being available for advice on skiing, hiking and which restaurants to check out. Breakfasts were also good but be advised that the kitchen does not serve lunch or dinner. We would...

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Thank Mark787
Alex Jr P, Manager at Schlosshotel, responded to this review

Dear Mark787 Thank you very much for your wonderful review about the Schlosshotel. We are pleased to hear that you enjoyed your stay with us, were happy with our staff and their service and liked your upgraded room and the breakfast buffet. It would be a pleasure to welcome you back with us if you are in Zermatt again. Your...

Melbourne, Australia
Reviewed 2 weeks ago

My wife and I stayed at this hotel overnight prior to joining the Glacier Express. It is very close to the Bahnhof and easy walking to everywhere in Zermatt village. The bedroom was large and delightfully presented. Breakfast was an extensive buffet and as expected. The main lobby area is very inviting and a great place to relax. The train...

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Thank Rbnrowe
Alex Jr P, Manager at Schlosshotel, responded to this review

Dear Rbnrowe Thank you very much for your great review about the Schlosshotel. We are happy to hear that you enjoyed your short stay with us and liked our convenient location, your room, our breakfast buffet and the lobby area. It was an honor to welcome you back with us so shortly and that you had the time to enjoy...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Breakfast included
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Things to do
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
Room types
  • Family Rooms
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Dry Cleaning
  • Shuttle Bus Service
  • Room Service
  • Laundry Service
  • Multilingual Staff
  • Concierge
Official Description (provided by the hotel)
Welcome at the Schlosshotel in Zermatt! In our Hotel with 49 luxury rooms and Suites everyone feels good. Chose your room or your Suite just according to your wishes and requirements. At the Schlosshotel, very centrally located in Zermatt, you live a fairytale! Thanks to the Schlosshotel's central location in Zermatt, you can enjoy our fabulous facilities just 50 m from the station, a stone's throw from the main street and directly next to the Gornergrat railway. ... more   less 

Additional Information about Schlosshotel

Address: Bahnhofplatz 18, Zermatt 3920, Switzerland (Formerly Alex Schlosshotel )
Region: Switzerland > Swiss Alps > Canton of Valais > Zermatt
Price Range: £160 - £468 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Schlosshotel 4*
Number of rooms: 48
Reservation Options:
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Also Known As:
Schlosshotel Tenne Zermatt
Schlosshotel Tenne Hotel Zermatt
Hotel Style:
#4 Family Hotel in Zermatt
#7 Ski-In / Ski-Out Hotel in Zermatt
#10 Luxury Hotel in Zermatt
#10 Spa Hotel in Zermatt
#26 Romantic Hotel in Zermatt
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Questions & Answers

Here's what travellers have asked, with answers from Schlosshotel staff and other travellers.
4 questions
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Questions? Get answers from Schlosshotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Top floor rooms have the night sky view through the skylight and a balcony.”
 of 5 bubbles Charles47Singapore, 21 Jan 2017 | Read review
“Ask for a room in the new section”
 of 5 bubbles corneb686, 17 Jan 2017 | Read review
“Some of the rooms facing the Gonergrat offers a Matterhorn view but they can be costlier.”
 of 5 bubbles KokFamily2016, 20 Dec 2016 | Read review
“Room 400 has a beautiful view to the mountains.”
 of 5 bubbles zolt_nr466, 15 Dec 2016 | Read review
“You will get a mountain view - specify it is the Matterhorn you want to see!”
 of 5 bubbles anndK7319BH, 31 Oct 2016 | Read review
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