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Resort Hotel Alex

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Traveller (426)
Room & Suite (102)
Dining (52)
Overview
  • Excellent76%
  • Very good18%
  • Average4%
  • Poor1%
  • Terrible1%
Travellers talk about
“squash court”(11 reviews)
“wood carvings”(9 reviews)
Free Wifi
Breakfast included
Pool
Non-Smoking Rooms
Restaurant
Room Service
Suites
4 Star Hotel
All hotel details
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Reviews (635)
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Traveller rating
291
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12
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5
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LanguageEnglish
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291
60
12
4
5
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All reviewssquash courtindoor tennis courtwood carvingsquirky hotelwhirlpool tubswimming pooltrain stationwine cellarsmoking roomski roomwonderful hotelthe main streeton a half board basisno air conditioningskiing tripski slopeslarge room
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1 - 5 of 372 reviews
Reviewed 1 week ago

For the past 30 years I have been going to The Alex Hotel in Vermont. This past March I took some guest with me. The food and the services of this very special place are as fine as they have ever been. I look forward...More

Thank Jacoby36
Response from Anna Maria B, Inhaber at Resort Hotel AlexResponded 1 week ago

Dear Mr. Jacoby, Thank you for your wonderful comment. We are most happy that once more you have fully enjoyed your time with us. We wish you a lovely spring time and look forward having you with us again in winter 2019. Yours truly, Christina...More

Reviewed 3 weeks ago

I have stayed here many times over the past 25 years and it never fails to impress Top location,top facilities and top staff coupled with outstanding food. My only gripe would be paying 8 SFR for a jug of tap water at dinner

Thank john c
Reviewed 3 weeks ago via mobile

I returned in Zermatt and I reserved a room at Alex this year as well. I have to confirm the excellent quality of this hôtel. Cleanliness everywhere, all kind of amenities, fresh food whith subtle variations. All the team and the landlady are polite and...More

1  Thank Michele S
Reviewed 3 weeks ago

Wonderful as always....the whole place is perfectly managed and all guests feel very good pampered. Spa and pool is beautiful. Cuisine and bar is very good as well. Service is great.I would definitely come back again...

Thank Eva V
A TripAdvisor Member
1
Reviewed 3 weeks ago via mobile

Fantastic hotel: our room was lovely, comfortable and clean, and the food was amazing. Our waiter, Dante, deserves special mention for exceptional service! But... we stayed half board (not cheap) but were charged for jugs of tap water with our evening meal which surprised us!

Thank A TripAdvisor Member
View more reviews
Most Booked Properties in Zermatt, Switzerland
See all 110 hotels in ZermattSee all
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Room Service
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Tennis Court
Heated pool
Indoor pool
Details
Price range
US$289 - US$448 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#13 Family Hotel in Zermatt
#20 Luxury Hotel in Zermatt
#25 Spa Hotel in Zermatt
#42 Romantic Hotel in Zermatt
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$289 - US$448 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#13 Family Hotel in Zermatt
#20 Luxury Hotel in Zermatt
#25 Spa Hotel in Zermatt
#42 Romantic Hotel in Zermatt
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (426)
Room & Suite (102)
Dining (52)
Pool & Beach (26)
Family and Play Areas (8)
Business Centre & Event Rooms (5)
Questions & Answers
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KYtravelerAtlanta_GA
4 March 2016|
AnswerShow all 2 answers
Response from Jenny M | Reviewed this property |
Both Alex Senior and Gisela are alive and well, but have retired from running the hotel having left it in the very capable hands of Rene Hurlimann and Christina, Sonia and Marcus Perren. They are always happy to come and... More
0
Votes
seabee1120
20 January 2015|
AnswerShow all 6 answers
Response from Peter H | Reviewed this property |
I believe it did although to be honest I'm not sure. As for an outlet that can be used without a voltage converter. All our traveling electrical devices are usable for 110-220 volt so we didn't need a converter only an... More
0
Votes
Room Tips
"Ask for a room facing the Matterhorn"
Read review
"All rooms are unique. This year I had room 518 on this visit which is in a quiet section of the hotel."
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"Room with a view to Matterhorn"
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"Stayed in two different rooms both were lovely"
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