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Ambassador Hotel Zermatt

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#51 of 110 Hotels in Zermatt
Certificate of Excellence
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245 Reviews from our TripAdvisor Community

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Showing 151: English reviews
Orlando, Florida, Usa
Reviewed 30 October 2016

I travel often, for business and pleasure - so I normally stay loyal to Marriot, Hyatt, and Starwood brand hotels, and I am pretty spoiled with my status. Being these brands were not available in Zermatt, and most of my travel was booked on air/hotel points, I took a gamble in staying off brand and visit this lovely town of...

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Helpful?
Thank Donna E
Pascal K, Manager at Ambassador Hotel Zermatt, responded to this review

Dear Guest, Thank you very much for your excellent feedback, we are pleased that you enjoyed your journey in our Hotel and Zermatt. We hope to welcome you again soon at the Ambassador! Best Regards, Pascal Küttel Manager

New Jersey USA
Reviewed 27 October 2016

We stayed at Ambassador Hotel last February for our annual ski trip. There were 3 of us and we had a triple room with 2 bedrooms and living room which was perfect for us since we were with a teenage daughter. The bathroom was relatively small, but ok. There is a ski rental place on the ground floor and a...

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Thank vs777
Pascal K, Manager at Ambassador Hotel Zermatt, responded to this review

Dear Guest, Thank you very much for your excellent feedback, we are pleased that you enjoyed your journey in our Hotel and Zermatt! We hope to welcome you again soon at the Ambassador! Pascal Küttel Manager

Lisbon
Reviewed 15 August 2016

Such a beautiful hotel. Very well located near the train station. The rooms are quite cosy, with a wonderful view from the balcony to the montain. Rooms were also very confortable. Very friendly staff. Good breakfast.

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1Thank MVLVA
Pascal K, Manager at Ambassador Hotel Zermatt, responded to this review

Dear Guest, Thank you very much for your excellent feedback, we are pleased that you enjoyed your journey in our Hotel. We hope to welcome you again soon at the Ambassador Zermatt! Pascal Küttel Manager

Reviewed 13 August 2016 via mobile

Cozy rooms and friendly staff. Scenic balcony. It is near to a the main station. Provides spa facilities. You get all the tour details at the hotel. Only English breakfast is available so Indian tourist may not like much but it was good. Great place to stay at zermatt.

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Thank Akshit A
Pascal K, Manager at Ambassador Hotel Zermatt, responded to this review

Dear Guest, Thank you very much for your excellent feedback, we are pleased that you enjoyed your journey in the Ambassador. We hope to welcome you again soon in Zermatt! Pascal Küttel Manager

Geneva, Switzerland
Reviewed 2 July 2016

This is the second time we have stayed at hotel Ambassador, once in winter time and this time in the summer. Booking, check-in and check-out are seamlessly done, and the staff are unobtrusively present and always available to meet any request you might have. The hotel is ideally located, a two-minute walk from the station (you will be arriving in...

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Helpful?
Thank NC_Lovers
Pascal K, Manager at Ambassador Hotel Zermatt, responded to this review

Dear Guest, Thank you very much for your excellent feedback, we are pleased that you enjoyed your journey in our Hotel. We hope to welcome you again soon at the Ambassador Zermatt! Pascal Küttel Manager

Reviewed 22 June 2016

Visited Zermatt in May. We had a beautiful suite of 2 bedrooms, bath, living room with table and refrigerator. Balcony had a super view of the Matterhorn. I think these suites are individually owned and are furnished differently. Ours had stacked stone walls and was very updated. It was fairly close to the street but since all the vehicles are...

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Thank Julia F
Pascal K, Manager at Ambassador Hotel Zermatt, responded to this review

Dear Guest, Thank you very much for your excellent feedback, we are pleased that you enjoyed your journey in our Hotel. We hope to welcome you again soon at the Ambassador Zermatt! Pascal Küttel Manager

Singapore, Singapore
Reviewed 5 June 2016 via mobile

We got a beautiful room with a beautifiul view. The hotel is near to the train station, with porter bringing to and fro our luggages to the station. Very convenient, close to COOP, where they sell alot of discounted chocolates and biscuits. Breakfast is standard with a lot of other tour groups having meals together. They fixed the timing of...

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Thank hanhsiangwong
Pascal K, Gérant at Ambassador Hotel Zermatt, responded to this review

Dear Guest, Thank you very much for your excellent feedback, we are pleased that you enjoyed your journey in our Hotel and Zermatt. We hope to welcome you again soon at the Ambassador Zermatt! Pascal Küttel Manager

Brasília, DF, Brazil
Reviewed 2 June 2016

The hotel didn't seem much from the reception area but the room was such a good surprise, very clean, nice, comfy bed and a terrace with a beautiful view of the mountain. Just across the train station, so near, we rolled our lugagge to the hotel. Remember this tip, since only electric cars are allowed in town and most hotels...

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Thank Zoeluma
Pascal K, Manager at Ambassador Hotel Zermatt, responded to this review

Dear Guest, Thank you very much for your excellent feedback, we are pleased that you enjoyed your journey in our Hotel and in Zermatt. We hope to welcome you again soon at the Ambassador Zermatt! Pascal Küttel Manager

Parksville, Canada
Reviewed 30 May 2016 via mobile

We were here for 2 nights with our tour group. Very good hotel, close to the centre of town, with mountain views, good food and excellent rooms and staff. Also good strong free WiFi which is oft advertised but not always delivered in hotels. They also have a pool, hot tub and sauna. It's also a low rise structure and...

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Thank coldtruth2009
Pascal K, Manager at Ambassador Hotel Zermatt, responded to this review

Dear Guest, We thank you very much for your visit to Zermatt at the Ambassador and for your review. It was a pleasure having you at our hotel. Looking forward welcoming you again in Zermatt. Kind regards, Pascal Küttel Manager Hotel Ambassador Zermatt

Torrance, California
Reviewed 26 May 2016

Our room was so huge with master bedroom, another 2 single beds in a room, spacious bathroom, living room and dining table , and balcony with view of the Matterhorn Mountain and other peaks. It was the niecest room of our whole Collette tour of Alpine regions. Our room included buffet breakfast.

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Thank CaliforniaViv
Pascal K, Manager at Ambassador Hotel Zermatt, responded to this review

Dear Guest, Thank you very much for your excellent feedback, we are pleased that you enjoyed your journey in our Hotel. We hope to welcome you again soon at the Ambassador Zermatt! Pascal Küttel Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Ski-In / Ski-Out
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Laundry Service
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Free Breakfast
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
Alpine-style Group-oriented Hotel, comprising three 5-story structures linked by public rooms. We are delighted to inform you that progress on the complete renovation and re-decoration of all the Ambassador's rooms and suites, including bathrooms, is going very smoothly and to schedule! Demolition and cabling complete, walls being painted, new windows and floor boards being installed. Next step furniture. We can't wait to show our clients the result of this long-awaited change! See you in December 2014! ... more   less 

Additional Information about Ambassador Hotel Zermatt

Address: Spissstrasse 10 | 3920 Zermatt, Zermatt 3920, Switzerland
Region: Switzerland > Swiss Alps > Canton of Valais > Zermatt
Price Range: £195 - £390 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Ambassador Hotel Zermatt 4*
Number of rooms: 84
Reservation Options:
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Also Known As:
Zermatt Ambassador Hotel
Hotel Style:
#30 Ski-In / Ski-Out Hotel in Zermatt
#32 Luxury Hotel in Zermatt
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Questions & Answers

Here's what travellers have asked, with answers from Ambassador Hotel Zermatt staff and other travellers.
1 question
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Questions? Get answers from Ambassador Hotel Zermatt staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“there are double and triple rooms for the families with children”
 of 5 bubbles vs777, 27 Oct 2016 | Read review
“Ask for a room with a view on the Matterhorn”
 of 5 bubbles NC_Lovers, 2 Jul 2016 | Read review
“Ask for higher rooms for a nice view”
 of 5 bubbles Zoeluma, 2 Jun 2016 | Read review
“Specify Matterhorn view”
 of 5 bubbles CaliforniaViv, 26 May 2016 | Read review
“All rooms have a wonderful view due to the location of the hotel!!”
 of 5 bubbles V6514IDpeterc, 1 Apr 2016 | Read review
5 of 5
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