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Coeur des Alpes

Travellers' Choice award winner
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Coeur des Alpes
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595 Reviews from our TripAdvisor Community

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Showing 435: English reviews
Level Contributor
1 review
Reviewed 5 days ago NEW

I spent two nights in a suite at CdA last week and my experience couldn't have been better. Warm, personal service, friendly hosts and guests, and the sharpest-looking and most comfortable room I've probably ever stayed in. This place is just really special, I cannot wait to come back. I also loved being just outside the village, though only a... More 

Thank Tom K
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 1 week ago via mobile

Let's go, step by step, why is has been an absolutely brilliant experience for us!!! I reckon we might have to plan another trip very soon - and strongly recommend this place to friends and other travellers. Pre-arrival: as you'd all agree, experience starts from booking process. Their team was fast, polite, flexible and very friendly. Process is smooth and... More 

1 Thank KayDxb
Level Contributor
53 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 27 October 2016

I have been meaning to review this for over a year. I cannot give this place enough compliments! From the time I started the booking process to being collected with huge smiles from the station, I knew we were staying in a very special and unique place. Coeur des Alpes is outstanding, an incredibly well designed hotel, with all sorts... More 

2 Thank Mands C
Raleigh, North Carolina
Level Contributor
19 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 21 October 2016

Our first introduction to this unique establishment began with us getting off the Glacier Express , spotting the Hotel vehicle and being greeted by the beautiful and elegant owner of Coeur des Alpes-Lina! After our bags were loaded, we had the pleasure of meeting her handsome and friendly husband Thomas who rode up on his bicycle. They switched places and... More 

2 Thank Ruth S
Level Contributor
94 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 21 October 2016

Booked a pascal loft apartment here recently for 2 nights,was a bit weird to have a bath in the living room next to the table and lounge but probably more cosy and useful after a day of skiing in the snow in winter. Wouldn't recommend this particular suit to the elderly as a very steep spiral staircase -takes you up... More 

1 Thank ical8
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 17 October 2016

We booked very spontaneous and got a Suite instead of a normal double room for the same price as it was already low season and no double room available anymore. The boss of the hotel came to get us at the trainstation and was very friendly including a Welcome-Prosecco on the sunny terrace with view on the Matterhorn. The whole... More 

1 Thank Lorena G
Zurich, Switzerland
Level Contributor
102 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 11 October 2016 via mobile

We spent a few days here a while back. This is an amazing place, stunning location and views on the Matterhorn, amazing rooms with unique furniture items, a fantastic pool and nice staff. Lots of frequent guests, so book well in advance.

1 Thank ABZH_ontour
Auckland Region, New Zealand
Level Contributor
30 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 10 October 2016

This place is one of the best kept secrets in Zermatt. The rooms are amazing and the views breath taking. The morning breakfast is such a welcome change from the options at big mass crowd hotels. Hosts were exceptional to deal with as were the staff. The outdoor spa pool was very inviting but I never got time to use... More 

2 Thank KiwiNedNZ
Zurich, Switzerland
Level Contributor
214 reviews
108 hotel reviews
common_n_hotel_reviews_1bd8 105 helpful votes
Reviewed 8 October 2016 via mobile

Very nice and remarkable design hotel in Zermatt which is absolutely unique. Great Spa area, gorgeous location, great service. But no restaurant, unfortunately. Great experience, we gave to come back,

1 Thank Swiss_Traveller_1975
Level Contributor
37 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed 7 October 2016

This is one of the best places I have stayed at. Everything about this place is top notch - design ( contemporary, cozy and compact ), hospitality ( warm and friendly ), spa ( tranquil and full of amenities ). Thank you Leni for offering us an upgrade, it really made our stay more comfortable. Thank you Alexandra and others... More 

3 Thank love_ish

433 photos of this hotel

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Management photos: Courtesy of the property manager

All Management Photos (24)
Hotel & Grounds (2)
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  • Free High Speed Internet ( WiFi )
  • Pool
  • Bar/Lounge
  • Spa
  • Free Breakfast
  • Room Service
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair access
  • Ski-In / Ski-Out
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Concierge
Official Description (provided by the hotel)
We are a little unique hotel in Zermatt with a wonderful view to the Matterhorn. The artist Heinz Julen our brother made a fantastic boutique hotel for us. We love to make you happy. ... more   less 

Additional Information about Coeur des Alpes

Address: Oberdorfstrasse 134 | 3920 Zermatt, Zermatt 3920, Switzerland
Region: Switzerland > Swiss Alps > Canton of Valais > Zermatt
Price Range: £93 - £304 (Based on Average Rates for a Standard Room)
Number of rooms: 23
Also Known As:
Coeur Des Alpes Zermatt
Coeur Des Alpes Hotel Zermatt
Hotel Style:
#1 Spa Hotel in Zermatt
#1 Best Value Hotel in Zermatt
#1 Ski-In / Ski-Out Hotel in Zermatt
#2 Family Hotel in Zermatt
#6 Romantic Hotel in Zermatt
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Questions & Answers

Here's what travellers have asked, with answers from Coeur des Alpes staff and other travellers.
5 questions
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Questions? Get answers from Coeur des Alpes staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“A suite with Matterhorn view was some of the best money I've spent.”
 of 5 bubbles TomK376, 29 Nov 2016 | Read review
“Any room you choose will be awesome here.”
 of 5 bubbles KiwiNedNZ, 10 Oct 2016 | Read review
“The rooms with views of the Matterhorn are above an outdoor lounge area, so there is sometimes noise at night.”
 of 5 bubbles Callmecariblover, 11 Sep 2016 | Read review
“Ask for a room with a balcony facing the Matterhorn. Two level family rooms are great!”
 of 5 bubbles lmoreau, 20 Jul 2016 | Read review
“Rooms with views of the Matterhorn are fascinating .”
 of 5 bubbles rcsprs, 8 Jul 2016 | Read review
5 of 5