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Iglu-Dorf Zermatt

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52 Reviews from our TripAdvisor Community

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Showing 26: English reviews
Cowbridge, United Kingdom
Reviewed 17 March 2016

We didn't stay at the hotel but we did enjoy the whole atmosphere of the place. An unusual idea with amazing views. It's a fun place with live music right on the piste. Well worth a visit. Enjoy the experience.

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Helpful?
Thank JonesRon
Iglu-Dorf, Manager at Iglu-Dorf Zermatt, responded to this review

Hi, thanks for your feedback. We are happy you like our Igloo Bar just outside our Igloo Hotel. Your Iglu-Dorf crew Zermatt

New York City, New York
Reviewed 4 March 2016

What is better than being able to say you stayed in an igloo for a night? Saying that you stayed in an igloo in the Swiss Alps. There isn't a more charming view than that of the Matterhorn from the iglu-dorf location. This was extremely accessible from the lift locations and train. We were able to ski for the day...

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1Thank kpry157
Iglu-Dorf, Geschäftsführer at Iglu-Dorf Zermatt, responded to this review

Hello, thank you for your feedback. We do really appreciate this. We are happy you liked your stay at our Igloo Village. Your Igloo Village crew in Zermatt

Geneva, Switzerland
Reviewed 24 February 2016 via mobile

It's a nice place to visit. We visited last week and the kids loved the igloo experience. The restaurant offers fondue and soup. It's quite cold inside but the food tasted nice and the staff was pleasant. Didn't stay in the hotel but it's quite expensive for a night in igloo and the bathroom/toilet is outside in a container. The...

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Helpful?
Thank Breshna Orya
Iglu-Dorf, Geschäftsführer at Iglu-Dorf Zermatt, responded to this review

Dear Breshna, thank you very much for your feedback. We really do appreciate it, always try to learn and become a better product. It is true, that our main food offer is cheese fondue, we do also have some other choice in Zermatt. The prices are equal to prices of other restaurants in the mountains around us. Please consider the...

Wellington
Reviewed 2 January 2016 via mobile

This was the part we were most looking forwards to on our trip! It didn't disappoint. We were almost unable to go up, as a warm December meant that they had had trouble completing the complex, and weren't officially open. However after initial disappointment they were able to accomodate us, as long as we understood that. We are extremely grateful...

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Thank EHMcQ
Iglu-Dorf, Geschäftsführer at Iglu-Dorf Zermatt, responded to this review

Hi! Thanks a lot for taking your time writing this positive comment. We also do appreciate your understanding about the very difficult circumstances! Happy new year and best regards, your Igloo Village crew

Houston, Texas
Reviewed 29 June 2015 via mobile

We are pretty adventurous and couldn't resist the idea of spending a night in an igloo! Absolutely rip off and a miserable night to boot. The camp is poorly maintained, you could see the tops of the "igloos" exposed where the fake snow had melted off. The smell inside the igloo was terrible, the food atrocious, and the restroom facilities...

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Thank emily b
Iglu-Dorf, Geschäftsführer at Iglu-Dorf Zermatt, responded to this review

Hello Emily, thank you for your feedback, even if it's quite negativ. We do regret you didn't like your stay. We are always working on us to become a good product. And we also try very hard to show our product as real as it is on our website and in our booklets. It is our target to comply the...

Reviewed 27 May 2015

We visited this hotel in April 2015. It was a once in a lifetime thing. We stayed in the romantic igloo at Zermatt for one night. We enjoyed the atmosphere and the moonlit snow covered Matterhorn views at mid night. It can be quite cold up there and the guidelines for packing should be followed. We particularly liked the Hot...

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Thank Nagesh S
Iglu-Dorf, Geschäftsführer at Iglu-Dorf Zermatt, responded to this review

Thanks with a bit of a delay about your feedback. We really do appreciate you have taken time to write this positive comment. Thanks! Regards from your Igloo Village team

Canton of Zurich, Switzerland
Reviewed 6 May 2015

We stayed at the Igloo dorf overnight as part of our trip to Zermatt and had a fab time! We travelled with our 2 small children who loved it and still talk about it now - aged 5 and 8. We loved being one of just a few people on the mountain once the chair lifts had stopped and the...

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Thank speaktojulie
Iglu-Dorf, Manager at Iglu-Dorf Zermatt, responded to this review

Hi there, thank you a lot for taking time writing your extensive feedback. We read your words and are happy with it. We can underline your observations. Have a good time, best regards, the Iglu-Dorf Team

Reviewed 27 February 2015

We were there on a fondue evening, and it is a fun and special place, but the arrangement is quite expensive compared to what you get. The guides treats guests almost like a herd of animals and the content of fondue evening was unnecessarily poor. Too bad with a good idea, that it delivers such poor service and it would...

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3Thank Mathias E
Iglu-Dorf, Manager at Iglu-Dorf Zermatt, responded to this review

Thank you for your answer. Feedbacks help us to become a better product. Thanks for your praise concerning our building. Regarding your criticism: we do really work hard every day to be a good product. Please always consider this points: a main part of the price of the fondue arrangment includes the ticket for the Gornergrat-Bahn up and down. Concerning...

Orbe, Switzerland
Reviewed 12 January 2015

I received some advertising about the igloo village and thought it would be a really good thing to do with my children, combining it with skiing the next day. I exchanged several emails with the iglu-dorf people to try get organised and they were very helpful. We did find the instructions on how to get to the meeting point a...

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3Thank Lulu72S
Iglu-Dorf, Manager at Iglu-Dorf Zermatt, responded to this review

Thanks a lot for your response. This makes us happy and helps us to optimize our product. We like to answer you to some certain points of your feedback: "Journey to the meeting point": It is true, that the journey to the igloo village is not the easiest, especially if the weather (wind/snow) is problematic. We are permanent talking to...

Melbourne, Australia
Reviewed 10 January 2015

This was definitely an experience but not one I'm prepared to repeat. The information given by the guides was not always easy to follow as they were addressing people who spoke a range of languages. We were very fortunate in that the weather was clear and not snowing however there was plenty of snow around. We travelled with our adult...

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2Thank Carole57_12
Iglu-Dorf, Manager at Iglu-Dorf Zermatt, responded to this review

Thank you a lot for your response. This helps us a lot to make us better. To everyone thinking about staying at the Igloo Village: please let us know if a cheese fondue is not good for your health. We can organize other food for you. Best wishes from Iglu-Dorf Zermatt

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Official Description (provided by the hotel)
As our guest you will be sleeping at an altitude of 2727 metersat the Gornergrat next to Switzerland’s most famous mountain. ... more   less 

Additional Information about Iglu-Dorf Zermatt

Address: Rotenboden, Zermatt, Switzerland
Region: Switzerland > Swiss Alps > Canton of Valais > Zermatt
Hotel Class:3 star — Iglu-Dorf Zermatt 3*
Number of rooms: 10
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The private rooms are worth the extra penny!”
 of 5 bubbles kpry157, 4 Mar 2016 | Read review
“Jacuzzi and moonlit views of the mountain is a must do....”
 of 5 bubbles 534nageshs, 27 May 2015 | Read review
“Read all the information very carefully before selecting your room. Definitley choose one with its own toilet.”
 of 5 bubbles Carole57_12, 9 Jan 2015 | Read review
“Expect to be cold! Bring as little as possible.”
 of 5 bubbles jailynpl, 6 Jan 2015 | Read review
“If I was forced to go again, I would take a tent with me... or go for the hot-igloo (the design is nice).”
 of 5 bubbles SwissSupertramp, 14 Apr 2014 | Read review
5 of 5