Hotel Alpha-Palmiers
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Hotel Alpha-Palmiers

rue du Petit-Chene 34, Lausanne 1003 Switzerland
Traveller (325)
Panorama of the Double Room Grand Lit at the Hotel Alpha-Palmiers by Fassbind
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About

3.5
#22 of 44 hotels in Lausanne
4.3 of 5 bubbles
Location
4.0 of 5 bubbles
Cleanliness
3.6 of 5 bubbles
Service
3.4 of 5 bubbles
Value
Modern Hotel with interior gardens, restaurant serving regional cuisine; set in the center of the city with views of the lake.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Car hire
Business Centre with Internet Access
Conference facilities
Hammam
Wifi
Sauna
Restaurant
Breakfast buffet
Breakfast in the room
Banquet room
Meeting rooms
Salon
Steam room
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
Room features
Air conditioning
Desk
Room service
Safe
Coffee / tea maker
Minibar
Flatscreen TV
Bath / shower
Seating area
Telephone
Iron
Wake-up service / alarm clock
Refrigerator
On-demand films
Complimentary toiletries
Hair dryer
Room types
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Modern
Centrally Located
Languages Spoken
English, French, German

Location

rue du Petit-Chene 34, Lausanne 1003 Switzerland
Name/address in local language
846Reviews5Q+A99Room tips

Reviews
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Detailed Reviews
Mark H wrote a review Dec 2022
Sydney, Australia17 contributions10 helpful votes
4.0 of 5 bubbles
The hotel is in a good location close to the station which worked well. Restaurants good, restaurant staff very good. Room upgrade was a bit of a poison chalice as the rooms odour was not good could not really resolve it with staff. Slept with window open which helped. Had two rooms other room was fine. Gym and Sauna good.
Read more
Date of stay: December 2022Trip type: Travelled with family
Room Tip: Avoid room 351
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
P J wrote a review Aug 2022
Zurich, Switzerland418 contributions215 helpful votes
4.0 of 5 bubbles
I stayed there often while working in Lausanne and we returned for a family visit.
The hotel is fantastically well located and offers a nice architecture and comfortable, quiet, spacious, well-lighted rooms with a great view towards the inner garden. Years ago it was perfect but it seems to have suffered from age and/or the pandemic-caused staff shortage.
We recently booked a couple of rooms and one room was clean but not perfect (black air next to the sink and on the bathroom floor), the socket for the showerhead was broken, in the other room the hairdryer was not working.
Nothing dramatic but such details must be checked and fixed right away by the maintenance staff. Disappointing compared to what this hotel was years ago.
The reputable Thaï restaurant was also closed, which is a pity in the vacation season.
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Date of stay: August 2022
4.0 of 5 bubblesRooms
4.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Room Tip: Garden view
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Karen A wrote a review Aug 2022
1 contribution
4.0 of 5 bubbles
Pleasant and helpful staffs. Nice atmosphere and close to Gare. Rooms are comfortable, tho the bed and pillows are a bit tired and too soft… else had a nice stay and would recommend for those staying for a short stay. Unfortunately the Thai restaurant was closed
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Date of stay: August 2022Trip type: Travelled as a couple
Room Tip: Ask for a Garden view
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Eleven Roe wrote a review Sept 2022
Kihei, Hawaii221 contributions77 helpful votes
5.0 of 5 bubbles
This is a very nice and modern hotel in a great central location in Lausanne. Our room was spacious and had unique features and amenities. There’s a small fridge in the room, but it doesn’t get very cold, so it’s kind of pointless. I wouldn’t store perishable food there. I had to get ice from the bar to enjoy my beverage cold, but it was never a problem, just an inconvenience for me.

There’s shampoo and body soap provided but no conditioner, so if you need that as well, make sure to bring it with you.

The breakfast is delicious and includes lots of different options, ranging from bacon & eggs to cereal, fruit, & yogurt.

You get free tickets for public transport for the duration of your stay, which was a nice perk. The metro is quick and efficient, and will save you from walking up & down the steep hilly terrain of the city.

I was disappointed to see that the hotel still uses single-use toiletries instead of refillable dispensers, and when housekeeping cleaned our room, they threw away the bar of soap (barely used) and we had to open another one, that will also be thrown away. It’s wasteful and unexpected for such a nice hotel, and in switzerland too, where they seem to be very progressive with environmental issues.

Overall i would probably stay here again. We were comfortable in our room and were excited to return to it after long days of sightseeing.
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Date of stay: September 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Simon P wrote a review Nov 2023
Shrewsbury, United Kingdom311 contributions101 helpful votes
5.0 of 5 bubbles
A very nice hotel which is having work carried out so some rooms are unavailable while this carries on but the hotel is very honest about this and also there are notices that noise etc would be kept to a minimum which in fairness do work.
There are two restaurants in the building, one Asian cuisine and one Italian which I used when I stayed and the food was quite reasonable in price for Switzerland and also of good quality. Breakfast is served in the same areas and was quite extensive and a great start to the day.
The hotel is close to Lausanne SBB railway station which has plenty of trains towards Geneva so easily accessible. From the station it is a short and very sharp hill that you need to get up but one bonus is that after breakfast it is a swift downhill back to the station!
Very clean and comfortable and definitely no complaints from me!
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Date of stay: October 2023
4.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Janet-Michelle C wrote a review Jun 2023
2 contributions
2.0 of 5 bubbles
It is a great location; probably the best location in Lausanne; however the service is horrible. Though breakfast is suppose to end at 10:30, the staff are already restricting items available at 10:00 and interrupting at 10:20 asking you to leave so they can clean up. I've stayed in a lot of hotels, but have not had this kind of unwelcoming experience. Not to mention that if you show up at 10:00 or 10:15, you really are treated as a bother. Not good hospitality at all, sorry to say.
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Date of stay: June 2023
3.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
1.0 of 5 bubblesService
Trip type: Travelled on business
Room Tip: Get to the breakfast area early!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nicolas V wrote a review Mar 2021
1 contribution
5.0 of 5 bubbles
In the middle of the Covid crisis, we had the chance to benefit from a tremendous experience at the restaurant "Le Jardin Thaï". Thanks to discounted fares on rooms, we could really enjoyed to escape for one night. The Tom Yam soup, as well as their Pad Thai specialty were absolutely delightful and we can only recommend it.

Again, thanks to the whole team for their kindness and respect of sanitary rules!
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Date of stay: March 2021
5.0 of 5 bubblesRooms
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
212alex297 wrote a review Sept 2022
Ra'anana, Israel517 contributions69 helpful votes
5.0 of 5 bubbles
Christof haed team at the reception was very helpful. Gave us good advises and made our stay enjoyable.
The room was big and we had an early check-in.
We also got help in carrying our luggage to the train station.
Not enough healthy food ingredients like more vegetables or fish in the breakfast were missing.
The location is excellent but we should have been warned that the way to the hotel is very stiff.
The price is high just as Hilton Geneva
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Date of stay: September 2022
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
Room Tip: the family room was a large room
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Alpinebreaks wrote a review May 2021
Chatel, France14 contributions21 helpful votes
5.0 of 5 bubbles
Staying during this strange time of COVID, we enjoyed the experience thoroughly. A clean hotel with all the facilities you need.

The gym is small but suffice to get a training session in. The location of the Hotel is excellent with ease to everything. A nice roof top bar very close by also.

The restaurant and the staff we really enjoyed. Nice Thai food menu and great ambiance. It would be nice to enjoy out with COVID with the bar in full swing also. Breakfast was good - help yourself service.

A great experience with nothing negative to say and would definitely return. Parking locally for the night is 28chf
Read more
Date of stay: May 2021
5.0 of 5 bubblesRooms
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Colin wrote a review Jul 2023
Solihull, United Kingdom18 contributions9 helpful votes
4.0 of 5 bubbles
I travelled here on business and stayed 4 nights, the location was great but the hotel was undergoing some refurbishment, my room clearly was on the list I guess. It hadn't been refurbed. The breakfast and lunch was very good and the service from staff was good also. No faults other than I wish I had a refurbed room, next time I will ask.
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Date of stay: May 2023
2.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
4.0 of 5 bubblesService
Trip type: Travelled on business
Room Tip: The gym and spa is small.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
CHRISTMAS100000 asked a question Jan 2016
Norfolk, United Kingdom2 contributions1 helpful vote
please could you tell me if this hotel has a car park
Answer from XSDARKLORD
Ramallah, Palestinian Territories766 contributions122 helpful votes
it does
CHRISTMAS100000 asked a question Jan 2016
Norfolk, United Kingdom2 contributions1 helpful vote
has it got a car park
Answer from XSDARKLORD
Ramallah, Palestinian Territories766 contributions122 helpful votes
yes
p_judson462 asked a question Sept 2015
London, United Kingdom2 contributions
do you have a kettle in the room
Answer from XSDARKLORD
Ramallah, Palestinian Territories766 contributions122 helpful votes
yes, there's a kettle with nescafe and tea bags
Answer from efassbind
Villette, Switzerland11 contributions1 helpful vote
Hello The Sauna is a small "family size" sauna. You can use it as you want and with respect of the other clients. You can wear or not a swimming suite. Take care
Colin wrote a tip Jul 2023
Solihull, United Kingdom18 contributions9 helpful votes
4.0 of 5 bubbles
"The gym and spa is small."
Read full review
Janet-Michelle C wrote a tip Jun 2023
2 contributions
2.0 of 5 bubbles
"Get to the breakfast area early! "
Read full review
Mark H wrote a tip Dec 2022
Sydney, Australia17 contributions10 helpful votes
4.0 of 5 bubbles
"Avoid room 351"
Read full review
212alex297 wrote a tip Sept 2022
Ra'anana, Israel517 contributions69 helpful votes
5.0 of 5 bubbles
"the family room was a large room"
Read full review
P J wrote a tip Aug 2022
Zurich, Switzerland418 contributions215 helpful votes
4.0 of 5 bubbles
"Garden view"
Read full review
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PRICE RANGE
£117 - £180 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hotel alpha palmiers, alpha palmiers hotel lausanne
LOCATION
SwitzerlandCanton of VaudLausanne
NUMBER OF ROOMS
215
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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HOTEL ALPHA-PALMIERS - Updated 2024 Prices, Reviews, and Photos

Frequently Asked Questions about Hotel Alpha-Palmiers
Which popular attractions are close to Hotel Alpha-Palmiers?
Nearby attractions include Place de la Palud (0.3 miles), Esplanade de Montbenon (0.3 miles), and Rue de Bourg (0.3 miles).
What are some of the property amenities at Hotel Alpha-Palmiers?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Hotel Alpha-Palmiers?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Alpha-Palmiers?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Hotel Alpha-Palmiers?
Yes, parking is available to guests.
What are some restaurants close to Hotel Alpha-Palmiers?
Conveniently located restaurants include La Table du Lausanne Palace, Tartares & Co Lausanne - Flon, and Restaurant Le Milan.
Are there opportunities to exercise at Hotel Alpha-Palmiers?
Yes, guests have access to a fitness centre and a sauna during their stay.
Is Hotel Alpha-Palmiers located near the city centre?
Yes, it is 0.2 miles away from the centre of Lausanne.
Are any cleaning services offered at Hotel Alpha-Palmiers?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel Alpha-Palmiers offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hotel Alpha-Palmiers?
The staff speaks multiple languages, including English, French, and German.
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