Crystal Hotel
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Crystal Hotel

Traveller (38)
Room & Suite (25)
View from breakfast room
Dining (5)

View prices for your travel dates

£161
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.

About

4.0
#34 of 44 hotels in Lausanne
4.8 of 5 bubbles
Location
4.9 of 5 bubbles
Cleanliness
4.6 of 5 bubbles
Service
3.5 of 5 bubbles
Value
Located in the heart of Lausanne, surrounded by shopping, cafés, restaurants, and cultural attractions, Hotel Crystal is THE place to experience everything this beautiful and historic city has to offer. This three-star, independent hotel features 41 rooms with a capacity of 1 to 6 persons, each equipped with a flat screen TV and a private bathroom. Some rooms also have a small sitting area, and several have private balconies. All rooms are being renovated, and each one will feature a unique Pop Art design theme that’s sure to add some fun to your stay! While the Crystal’s updated room designs are all about fun, the proprietor remains dedicated to maintaining the traditional values of quality and service that his family has insisted on from the beginning. Included in your stay is a traditional Swiss breakfast buffet served on the hotel’s highest floor, where you’ll be enchanted by a breathtaking view of Lausanne’s medieval Cathedral and Old Town, Lac Léman, and the French Alps beyond. There is no better view in all of Lausanne!
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Property amenities
Paid private parking nearby
Free High Speed Internet (WiFi)
Free breakfast
Babysitting
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Rooftop terrace
Baggage storage
Parking
Wifi
Coffee shop
Vending machine
Currency exchange
Non-smoking hotel
Sun terrace
Dry cleaning
Laundry service
Ironing service
Room features
Soundproof rooms
Desk
Private balcony
Safe
Telephone
Refrigerator
Radio
Bath / shower
Private bathrooms
Complimentary toiletries
Hair dryer
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is officially classified according to Hotelstars Union standards.
3.0 of 5 stars
HOTEL STYLE
Family
Great View
Languages Spoken
English, French, Spanish, German and 2 more

Location

rue Chaucrau 5, Lausanne 1003 Switzerland
Name/address in local language
41Reviews1Q+A6Room tips

Reviews
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Detailed Reviews
RovingAl wrote a review Feb 2020
Vienna, Austria94 contributions88 helpful votes
4.0 of 5 bubbles
This hotel is located right in the pedestrian zone and surrounded on all sides by a cornucopia of shops and eateries of every kind. If arriving by train, ride one stop on the metro to Flon station. May sound extravagant but this way you´ll spare yourself the effort of walking up a really steep hill. The building offers bits of period charm like spacious central stairs or pudgy water heating radiators in rooms. Light breakfast fare is included in the room rate offering salami sausage, an assortment of cheeses (what else?) and a wide range of tasty marmalades and delicious chocolate-based spreads. Coffee with frothed hot milk served on the side was excellent. There is a terrace on the top floor that offers nice views of central Lausanne. My room was sufficiently large and airy and did not feel cluttered by furniture that besides a desk also included a padded easy chair and a coffee table. Bed and bedside lighting were excellent, the only disappointment being the pillows, rather thin and of an uncomfortable shape. For some reason the quality of pillows often gets neglected, at least that is my experience. Shower tub was curtained off by cloth drapes, which when wet tended to cling to the body and generally get in the way. Room colours were quite lively, battleship grey with red and white accents and a comics-style mural taking up one whole wall (see picture). In my room there was a small cooler (I mean a fridge without the frost compartment), which proved to be perfectly capable of keeping basic victuals at below room temperature. One (temporary) inconvenience was created by a capital reconstruction of a building right across the street where works started punctually at seven in the morning. I can´t say it bothered me much at all but as the room has no air-conditioning, if I am allowed a speculation, come the warm season an open window may create a tad of problem for late risers. To end on a positive note, internet connection was stable and sufficiently fast for video calls. Oh, and there was free coffee (capsules) and tea available the whole day through in the breakfast room, which I found quite touching.
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Date of stay: February 2020
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
4.0 of 5 bubblesService
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
A. T. wrote a review Oct 2022
Bangkok, Thailand1,356 contribution157 helpful votes
+1
3.0 of 5 bubbles
Thank you Hotelcard for smart hotel experience . The Crystal hotel is right at Coop City in Lausanne . The room and the shower room are spacious . Beds are Neat and clean . The owner is very generous , welcome drinks with free coffee and tea on 5th floor . I do not think that all the rooms are the same. For the price I paid , I am satisfy .
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Date of stay: October 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
BOOK BHUTAN TOUR wrote a review May 2023
Thimphu, Bhutan436 contributions129 helpful votes
5.0 of 5 bubbles
Hotel Crystal is Centrally located in Lausanne in Switzerland, very near to the main Railway stations, and very much convenient to walk around.
Very nice room with wonderful staff, very much clean, and Amazing Swiss quality service.
We highly recommend and suggest this property.
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Date of stay: May 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled as a couple
Room Tip: Server in advance
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ylime993 wrote a review Aug 2018
35 contributions20 helpful votes
4.0 of 5 bubbles
Stayed at Hotel Crystal whilst at a conference at EPFL, very easy to get to EPFL and University of Lausanne from the hotel. Free travel card was greatly appreciated. Staff were very friendly and welcoming, breakfast was good. Bathroom facilities looked a bit dated but everything worked very well so can't complain! Very clean and tidy, thanks for a great stay.
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Date of stay: August 2018Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
atontao wrote a review Sept 2017
Madrid, Spain2,031 contributions1,352 helpful vote
3.0 of 5 bubbles
In most of european countries, this would be a 2 stars hotel, but in Switzerland 3 stars hotels are like this

Excellent location in the heart of the old city, and close to several popular restaurants

Friendly and efficient reception staff

Very basic room. A rather hard bed, a flat tv with a large number of channels, a very small safety box, few sockets, an empty fridge, no air conditioned, some fans available at the corridor. A small bathroom without shampoo with a small shower. Tired furniture

My window had no view, but a dark wall in front, but at least was quiet

Free WiFi worked well

Included breakfast is served as from 7 am (a bit late for business travellers in Lausanne, I would say) was poor, in terms of both quality and variety. No ham, croissants were hard, other pastries even worse.... The coffee was good but they took 15 minutes to bring it

The hotel does not have parking facilities, but a public carpark is 3 minutes walking

The reception is closed as from 11 pm

Soft drinks, beer and snacks were available from a machine at the lobby

Lausanne hotels are very expensive and this is not an exception. Prices have big variations. If a rate close to 150 sfr is available, choosing this hotel can make sense, however some days the room rate is over 300, which is a really bad value for money

I will choose another hotel when back to Lausanne
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Date of stay: September 2017Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Drew D4 wrote a review Dec 2019
4 contributions
5.0 of 5 bubbles
Everything we needed was provided: great food in the morning, unique and comfortable rooms, friendly helpful staff that felt more like family, and incredible help with child care (a crib, some toys, bath chair, and the hotel recommended a nanny who we cried to leave after our trip - she was so kind to our son). Can’t recommend enough!
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Date of stay: November 2019Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
DougOverton wrote a review Jun 2019
Bransgore, United Kingdom24 contributions15 helpful votes
+1
2.0 of 5 bubbles
I had the unpleasant experience of spending 4 nights in the Hotel Crystal in June (2019). First impressions were not good, a boarded up set of windows out the front, a sleazy looking neon sign and a horrible sticky looking floor in the reception.

The receptionist on arrival was very friendly (as were all other staff), in fact that is the one positive I have to say about the place.

The decor is from the 80s, with pink rag rolled walls and a desperate need of decoration. My room was very dated and worn looking. There is no air conditioning, and my room on the 5th floor must have been 30 degrees, the fan I borrowed to put in the room just seemed to blow hot air around. There is no carpet, just some cheap veneer vinyl flooring.

The room had a balcony, with a filthy looking plastic chair, and a pleasant view of the scaffolding surrounding the building that blocked out what could have been a nice mountain view.

The bed was not comfortable, and pillows were probably the worst I have ever slept on. Imagine rolling up a lot of linen and stuffing it in a pillowcase, that is how it felt, no cushioning and very uncomfortable, I asked if they had any alternatives, but unfortunately, the answer was no.

The safe in the room is about 6 inches square.. quite ridiculous and would fit a watch and a ring but nothing else.

The bathroom was dated and tiny, the shower cubicle was so small that the vinyl shower curtain stuck to you like a skin graft while trying to shower.

The town bell tower resonates through the whole room every 30 minutes, including at 10pm and 6am. The sound proofing is awful, and I had to endure the noises from the passionate neighbours well into the early hours.

Breakfast, again the staff were pleasant, but no cooked options apart from a DIY hard boiled egg. The terrace to sit on was pleasant, but with not much to eat that is a small consolation.

My room smelled ok, but there is a general smell of cigarettes around various parts of the building. Overall a miserable experience, I wont be coming back.
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Date of stay: June 2019
2.0 of 5 bubblesValue
2.0 of 5 bubblesRooms
4.0 of 5 bubblesService
Trip type: Travelled on business
Room Tip: A room in a different hotel would be my advice
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Edelvweiss wrote a review Nov 2018
Montreal, Canada24 contributions8 helpful votes
4.0 of 5 bubbles
This hotel is perfectly located in my opinion. A couple minutes walk to Place de la Riponne which is two metro stations to Gare Lausanne. Hotel is clean. Staff is great and very helpful. Breathtaking view from the upstairs terrasse. Free breakfast with delicious breads and cheese. They also have complimentary tea and coffee all day. Also next to grocery store which is very convenient. Go pick up dinner and back on the beautiful terrasse to eat spectacular view of the cathedral, the mountains and lac Leman at a distance.

Big thank you to Sylvie for outstanding service at the front desk.

Switzerland is a beautiful place to visit.
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Date of stay: September 2018Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nelly A wrote a review Oct 2018
3 contributions3 helpful votes
4.0 of 5 bubbles
I enjoyed a lot the staff, cleanliness and location of the hotel.
Easy access to the metro and there are a lot of shops and a supermarket within a 3-minute walk. Breakfast is simple but of very good quality
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Date of stay: October 2018
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Trip type: Travelled on business
Room Tip: There were some construction works nearby
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
dutchbuis wrote a review Jun 2018
Corona, New York141 contributions103 helpful votes
5.0 of 5 bubbles
we stayed here in may 2018. easy to reach from the train station. the location is great. close to a metro and many nice restaurants. the staff is very friendly. the hotel is clean. the breakfast is served upstairs. from where you have an excellent view of Lausanne. will stay here again when in Lausanne again!!
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Date of stay: May 2018
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Answer from Miriam M
Inzago, Italy68 contributions35 helpful votes
There is NO air conditioning
BOOK BHUTAN TOUR wrote a tip May 2023
Thimphu, Bhutan436 contributions129 helpful votes
5.0 of 5 bubbles
"Server in advance "
Read full review
DougOverton wrote a tip Jun 2019
Bransgore, United Kingdom24 contributions15 helpful votes
2.0 of 5 bubbles
"A room in a different hotel would be my advice"
Read full review
Nelly A wrote a tip Oct 2018
3 contributions3 helpful votes
4.0 of 5 bubbles
"There were some construction works nearby"
Read full review
IonutRa wrote a tip Mar 2018
Kyiv, Ukraine201 contributions30 helpful votes
4.0 of 5 bubbles
"Ask for view at the street. Mine was to an interrior well with nothing but a wall to see."
Read full review
PheifferDK wrote a tip Sept 2017
Zealand, Denmark1 contribution
5.0 of 5 bubbles
"Decide what you need and then just ask for it."
Read full review
Not the right property for you?
There are more places to choose from in the Lausanne area.
PRICE RANGE
£110 - £173 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
minotel lausanne, lausanne minotel
LOCATION
SwitzerlandCanton of VaudLausanne
NUMBER OF ROOMS
41
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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CRYSTAL HOTEL - Updated 2024 Prices, Reviews, and Photos

Frequently Asked Questions about Crystal Hotel
Which popular attractions are close to Crystal Hotel?
Nearby attractions include The Key (0.2 miles), Cathedrale de Lausanne (0.2 miles), and Place de la Palud (0.1 miles).
What are some of the property amenities at Crystal Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and dry cleaning.
What food & drink options are available at Crystal Hotel?
Guests can enjoy free breakfast during their stay.
Is parking available at Crystal Hotel?
Yes, paid private parking nearby is available to guests.
What are some restaurants close to Crystal Hotel?
Conveniently located restaurants include La Table du Lausanne Palace, Tartares & Co Lausanne - Flon, and Slice Pizza.
Is Crystal Hotel located near the city centre?
Yes, it is 0.5 miles away from the centre of Lausanne.
Are any cleaning services offered at Crystal Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Crystal Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Crystal Hotel?
The staff speaks multiple languages, including English, Spanish, French, German, Italian, and Portuguese.
Are there any historical sites close to Crystal Hotel?
Many travellers enjoy visiting Cathedrale de Lausanne (0.2 miles), Tour de l'Ale (0.1 miles), and Centre Général Guisan (1.7 miles).
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