Lausanne Palace
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Lausanne Palace

Traveller (918)
Room & Suite (360)
Lausanne Palace
Videos (1)
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£370
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About

4.5
#1 of 1 spa in Lausanne
4.8 of 5 bubbles
Location
4.8 of 5 bubbles
Cleanliness
4.7 of 5 bubbles
Service
4.3 of 5 bubbles
Value
This award is our highest recognition and is presented annually to the top 1% of businesses across select categories.
Ideally located in the heart of Lausanne, the Olympic Capital, in French speaking Switzerland, the Lausanne Palace enjoys a superb view across Lake Geneva to the Alps. The beauty of its surrounding landscape makes it an exceptional place of refinement. The recognition since 2007 by UNESCO of the Lavaux region, 10 km from the Lausanne Palace, now on the list of "Real World Heritages" serves as proof of its uniqueness. At the heart of Lausanne, the Lausanne Palace, offers to you its parking open 24/24 and 7/7, an ideal base from which to discover Lausanne and quickly and easily access the different services which the Lausanne Palace offers you.
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Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Babysitting
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Valet parking
Paid public parking on-site
Wifi
Hot bath
Indoor pool
Heated pool
Fitness / spa changing rooms
Fitness classes
Sauna
Bar / lounge
Restaurant
Breakfast buffet
Breakfast in the room
Special diet menus
Shuttle bus service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot massage
Full body massage
Hammam
Head massage
Manicure
Massage
Neck massage
Pedicure
Salon
Steam room
Waxing services
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Butler service
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Interconnected rooms available
Coffee / tea maker
Flatscreen TV
Bath / shower
Bathrobes
Private balcony
Room service
Safe
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Private bathrooms
Wake-up service / alarm clock
Minibar
Complimentary toiletries
Hair dryer
Room types
Mountain view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is officially classified according to Hotelstars Union standards.
5.0 of 5 stars
HOTEL STYLE
Centrally Located
Family
Languages Spoken
English, French, Arabic, German
Hotel links
Special Offer:Package deal

Location

Rue du Grand-Chêne 7-9 7-9, Lausanne 1003 Switzerland
Name/address in local language
1,312Review4Q+A100Room tips

Reviews
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Detailed Reviews
Patricia wrote a review Jun 2023
Alexandria, Virginia169 contributions91 helpful votes
Hotel's Favourite
5.0 of 5 bubbles
Extraordinary hotel—I don’t know where to start. I had arrived too early for check in, so the front desk staff suggested visiting the spa. Great idea! I was able book a massage on the spot and enjoyed a little snack in the Yogi Booster lounge. I had a lakeview room (#312) with a charming little balcony that was a lovely setting for breakfast. The well-lit, large room was quiet (thanks to insulated windows), with simple, elegant décor. The bed was comfortable, but the comforter was a bit too warm—so I requested a simple sheet and blanket, which was much better. The bathroom, too, was large, with good lighting, a shower, & tub. Everything was spotlessly clean and in good working order. Room service breakfast was more than generous and arrived consistently on time. As fabulous as the hotel’s facilities are, what made my stay extraordinary was the superb staff. The front desk, spa, restaurant, and housekeeping staffs were all highly professional and helpful in every way. A very special thanks to concierges Matthew, Christopher, Cindy, Felician (apologies for any misspellings) for all the advice they gave me in figuring out public transportation and in suggesting restaurants and interesting things to do around Lausanne. They made my stay in Lausanne even better than I had planned. I would come back to Lausanne, just for the opportunity to stay here again.
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Date of stay: June 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled solo
Room Tip: Check out the spa. The concierges are real pros--use them.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Marie Administration, Autre at Lausanne Palace
Responded 26 Jun 2023
Dear Guest, Thank you for your detail comments about your recent stay. We are happy to know that you had a nice experience. We look forward to welcome you back next time at the Lausanne Palace. With best regards, Pascal Lorquin Quality Manager
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claudioauger wrote a review Oct 2020
9 contributions1 helpful vote
5.0 of 5 bubbles
We were there for just one night on our anniversary.
Everything was perfect. The concierge was very helpful in organizing the “rose petal surprise” in the room to make things even more romantic. We had a suite with lac view. Definitely a stunning set-up if you are going all out.
The spa is nice but good to know men and women are separated in the saunas and hamam. Book ahead if you want to go for massages. We were too late for this but greatly enjoyed the relaxing pool area.
Food and service at the brasserie were excellent French wines are quite expensive but they have an extensive card of special (and more affordable) Swiss wines for all meals. We would look forward to going back there.
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Date of stay: October 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Pascal Lorquin, Service clients/Réception at Lausanne Palace
Responded 15 Dec 2020
Dear claudioauger, Thank you so much for sharing your comments with us. We are delighted to read that you and your wife have enjoyed your stay in our property, and moreover that our team managed to make your anniversary special. We remain open at all time, and wish to great you again very soon Take good care of yourself and family Kindly, Juliette BLOCH Director of Rooms
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Jane S wrote a review Mar 2020
Nashville, Tennessee222 contributions117 helpful votes
5.0 of 5 bubbles
We just spent 2 months skiing in Europe. Of all the places we visited, this was our favorite hotel! It provided the standard by which all the other hotels were compared.
We had not planned to visit Lausanne, but we were fleeing a bad skiing experience in Gstaad and decided to enjoy a few nights in Lausanne as an alternative. This hotel was able to take us on short notice. We had a spacious, comfortable, lovely room with a city view and a balcony that we absolutely loved. On checking in, our attentive clerk took us to see this room as well as a room with a lake view to be sure we would be happy.
No request was too outrageous at this hotel. My husband asked for, and was happily given, a full bucket of ice, martini glass, and cherries.
All of the restaurants that we tried associated with the hotel were outstanding, in particular the Brasserie Grand Chene. Room service was also excellent, and included an orchid!
The fitness center was very nice. The spa facilities were separate for men and women.
The hotel is in a good location, very close to the the prime shopping in the city, and also right across from the subway which you can use to get to the Olympic Museum. It is a really fun city to explore, and it's very walkable.
We owe a debt of gratitude to the hotel that so disappointed us in Gstaad, because if it weren't for them, we would not have discovered the Lausanne Palace! And that would have been a tragedy.
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Date of stay: February 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Room Tip: You will pay more for a lake view, but we enjoyed the City view, and it was not too loud!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Pascal Lorquin, Guest Services / Front Office at Lausanne Palace
Responded 26 May 2020
Dear Jane S, Thank you very much for taking the time to share your positive experience with us. I am happy to read that you enjoyed every moment spent in each of the departments of our house and that we also manage to make you discover Lausanne. We hope that you are all safe and we are keeping the light on for you for your next trip in Switzerland Kindly Juliette Bloch
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Clochette15 wrote a review Dec 2020
Switzerland174 contributions94 helpful votes
5.0 of 5 bubbles
The hotel management and staff made their best to make our stay enjoyable even in this very "special" situation.
We stayed in this hotel twice for 3 nights each time, in a room with lake view. As we were on the third floor, the view is nice, but less impressive. I loved the bathroom, with shower and bathtub separated, and made with high quality material.
The breakfast served in our room was incredible, with a choice of eggs I've never seen. We had also all our dinners in our room, every plate was delicious. One evening we could also order from the Japanese restaurant, as it was already fully booked.
The spa was open only for the customers and we had to book in advance the access, which I found safe and convenient. The swimming pool is very nice and I love the decoration, which reminds me of roman baths.
The staff was very polite, attentive and smiling, which I always appreciate. We could feel that they were doing their best to maintain a high level of customer satisfaction.
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Date of stay: December 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Europeaddict wrote a review Apr 2022
San Diego, California243 contributions161 helpful votes
+1
5.0 of 5 bubbles
This was truly the best hotel I ever stayed at. I was greeted by name as I stepped out of the car they arranged for me from the airport. I was escorted to the front desk for check in. They quickly helped me orient myself to the hotel services. My room was amazing. I had a full view of Lake Geneva and a patio to sit and gaze. Although I have used concierge services before, I was amazed that they all knew my name as did the desk clerks. Everyone at that hotel including restaurant staff and room service seemed to be focused on making my stay extraordinary. They anticipated my needs and made many suggestions for my stay and city experience. Housekeeping also stunned me by anticipating my needs and learning quickly how I like things arranged. My room was immaculate. Frankly I did not expect all of this when I booked my stay. I am usually pretty low key and never demanding. I think I rather fly below the radar in most hotels, however, the treatment I received at the Lausanne Palace made me feel very special without any intrusion and I am thrilled that I chose this hotel for such a memorable stay. I highly recommend this hotel.
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Date of stay: April 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Pascal Lorquin, Guest Services / Front Office at Lausanne Palace
Responded 2 May 2022
Dear Europeaddict, Truly thank you for taking the time to leave a warm and detailed review on your recent stay with us. I am delighted to read how much you enjoyed your recent stay and you valued our service. I will share your great comments with our team who will enjoy and I look forward to welcoming you back in the near future. Sincerely yours,
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Maggie W wrote a review Jan 2022
1 contribution
5.0 of 5 bubbles
It is our pleasure to write this review of the Lausanne Palace. During our travels over the years we've stayed in numerous first class hotels but rarely experienced the consistency of excellence the Lausanne Palace delivers.
This is of course due to the staff and in particular to Guillaume Henri, Chef de Reception. From our very first stay at the hotel three years ago, he has made us feel especially welcome. He has ensured special occasions such as birthdays, wedding anniversaries and most of all, the birth of our two granddaughters in Lausanne, have been celebrated, going the extra mile to make them memorable for us and our family.
Room standards are always exceptional thanks in particular to Juliette Bloch, Directrice Hebergement, who makes a special effort to meet us every stay.
The Lausanne Palace will always be a special place for us where we will continue to stay on our visits to Lausanne.
As the years go by we look forward to bringing our little granddaughters to afternoon tea and celebrating their own special occasions with the lovely staff at this excellent hotel.
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Date of stay: November 2021
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Pascal Lorquin, Guest Services / Front Office at Lausanne Palace
Responded 26 Jan 2022
Dear maggiew174, Thank you for taking the time to leave your nice comments about your recent and previous stays with us. We are all delighted to read how much you enjoy to spend time in our hotel and how well the staff is looking after you. It is true that we are working hard on getting to know each of our guests, and it is always a pleasure to celebrate special events with you. We are looking forward to welcoming you again soon to spend another family time with us. Sincerely yours,
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Rishab wrote a review Nov 2022
New Delhi, India1 contribution
5.0 of 5 bubbles
Excellent location and great service . The rooms were made available upon our early arrival which was a big plus , the staff from housekeeping to the front office were very polite and efficient.
Special mention to the concierge team who catered to all our requirements perfectly.
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Date of stay: November 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Grant Chêne, Autre at Lausanne Palace
Responded 7 Nov 2022
Dear Paradise68441535157, Thank you for your nice comment about your recent stay. We look forward to welcome you back next time at the Lausanne Palace. With best regards, Pascal Lorquin Quality Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Athens85 wrote a review Jul 2022
Paradiso, Switzerland1,572 contribution199 helpful votes
+1
5.0 of 5 bubbles
The hotel is fabulous is a like trip back in the Golden age of travel! The building itself is an example of a Grand hotel of the past. The hotel has great valet service with a very reasonable rate considering that the hotel is a 5 stars. The staff is amazing: very helpful and always at your complete disposition for any question you might have. We booked a room with City view: top overlooking the old town of Lausanne. Ok maybe the hotel could renew the rooms, a little bit a trip back in the ’80, but I believe that this is the special touch of the hotel. The spa is very good with a great terrace outside overlooking the lake. Breakfast was ok but maybe I would have expected something more from a 5 stars hotel….Location is top: 5 minutes on foot and you reach the “Flon” with a lot of bars, restaurants, etc. Also the old town can be easily reached on foot and if you need to go down to the lake side the underground station is close to the hotel. A great stay in Lausanne! Absolutely recommended.
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Date of stay: June 2022
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Pascal Lorquin, Guest Services / Front Office at Lausanne Palace
Responded 27 Jul 2022
Dear Athens85, Thank you for taking the time to leave a warm and detailed review on your recent stay with us. I am delighted to read how much you enjoyed your stay and you valued our service. I will share your great comments with our team who will enjoy and I look forward to welcoming you back in the near future. Sincerely yours,
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Patrick Huwyler wrote a review Dec 2020
Switzerland149 contributions56 helpful votes
4.0 of 5 bubbles
I decided to treat myself and stayed for a night (23rd December) in a ‘business room’ that cost 324 Swiss francs.

‘Solid’ is the adjective that comes to my mind—in terms of infrastructure and service.

I particularly liked the spa and the central location.

Tip: ask for a room away from the street as I found it to be a little noisy.
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Date of stay: December 2020Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Melanie wrote a review Jan 2021
Geneva, Switzerland193 contributions52 helpful votes
+1
5.0 of 5 bubbles
We stayed at Lausanne Palace for two nights to start the new year. We were upgraded to the presidential suite, which was amazing. The room was quite large with a beautiful view of the lake and alps. We also received a complimentary bottle of champagne the first evening. We ate at the hotel both nights - once in the bar and once at the Parisienne style restaurant. Both were very good with the seafood at the cafe style restaurant prepared perfectly. Service throughout the entire stay was amazing - everyone was very friendly and accommodating. Breakfast was better than most hotels we’ve stayed in with a large variety of items. The hotel is in a perfect location to walk around the old town and see the city. We would definitely stay here again and only here when I Lausanne. Thank you to the hotel for the outstanding service!
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Date of stay: January 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
luv2traveltexan asked a question Aug 2017
Austin, Texas402 contributions53 helpful votes
How long ago have you renovated sleeping rooms?
Answer from MarkSaysMore
Okahandja, Namibia155 contributions19 helpful votes
From what I know, they started renovating several years ago. My favourite room is on the 3rd floor listed as recently renovated by the front office. Room 329. Feels larger by comparison to the listed size (40sqm I think). Modern bathroom/fittings/furniture etc.
Chandra W asked a question Mar 2015
jakarta22 contributions29 helpful votes
do you provide parking?
Answer from Lausanne Palace
Lausanne, Switzerland5 contributions14 helpful votes
Yes we provide a parking inside the hotel. Best regards,
esapi asked a question Jun 2017
Tokyo, Japan41 contributions59 helpful votes
Please teach the bed size (single and double or king) in the junior suite room.
Answer from Lausanne Palace
Lausanne, Switzerland5 contributions14 helpful votes
Dear Guest, Many thanks for your request. You can choose your prefered category and book it for two person if only two people will come but if there will be two adults and one child, we advise you to book also an extra bed. We hope this will help you and we already wish you an excellent stay with us in our hotel. Sincerely yours, Pascal L.
Eli S wrote a tip Apr 2024
Tel Aviv, Israel207 contributions64 helpful votes
5.0 of 5 bubbles
"Don’t forget your gym clothes and your swimming suits as above all the hotel also has a beautiful huge spa"
Read full review
P Michael H wrote a tip Sept 2023
Villa Park, California594 contributions172 helpful votes
5.0 of 5 bubbles
"A high room facing the lake is nice"
Read full review
Kellie K wrote a tip Jul 2023
Encinitas, California6 contributions6 helpful votes
5.0 of 5 bubbles
"Rooms with a lake view are gorgeous."
Read full review
Patricia wrote a tip Jun 2023
Alexandria, Virginia169 contributions91 helpful votes
5.0 of 5 bubbles
"Check out the spa. The concierges are real pros--use them."
Read full review
Moemen A wrote a tip Dec 2022
1 contribution
5.0 of 5 bubbles
"the lake view rooms are much better than the city looking rooms. you wonts regret to pay the difference in cost."
Read full review
Not the right property for you?
There are more places to choose from in the Lausanne area.
PRICE RANGE
£247 - £366 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
lausanne palace hotel lausanne, lausanne palace and spa, lausanne palace spa
LOCATION
SwitzerlandCanton of VaudLausanne
NUMBER OF ROOMS
140
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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LAUSANNE PALACE - Updated 2024 Reviews, Photos & Prices

Frequently Asked Questions about Lausanne Palace
Which popular attractions are close to Lausanne Palace?
Nearby attractions include Place de la Palud (0.2 miles), Escaliers du Marche (0.2 miles), and Esplanade de Montbenon (0.3 miles).
What are some of the property amenities at Lausanne Palace?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Lausanne Palace?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Lausanne Palace?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Lausanne Palace?
Yes, a parking garage, paid public parking on-site, and secured parking are available to guests.
What are some restaurants close to Lausanne Palace?
Conveniently located restaurants include La Table du Lausanne Palace, Tartares & Co Lausanne - Flon, and INGLEWOOD - Saint-Laurent.
Are there opportunities to exercise at Lausanne Palace?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does Lausanne Palace have airport transportation?
Yes, Lausanne Palace offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Lausanne Palace located near the city centre?
Yes, it is 0.3 miles away from the centre of Lausanne.
Are any cleaning services offered at Lausanne Palace?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Lausanne Palace?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
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