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Carlton Lausanne Boutique Hotel

Traveller (117)
Room & Suite (54)
Dining (2)
  • Excellent32%
  • Very good42%
  • Average14%
  • Poor7%
  • Terrible5%
Travellers talk about
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Room Service
4 Star Hotel
All hotel details
2 Apr3 Apr
1 room, 2 adults, 0 children
Standard Room
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Reviews (301)
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All reviewsmetro stationnice balconya free public transport passnice featureon site parkingan ironnice hotelconvenient locationthe hotel stafflarger roomenjoyed my stayrooms are smallcommon areasstandard roomby footfree travel cardexcellent location
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11 - 15 of 148 reviews
Reviewed 27 July 2017

The location is next to metro station - 20m away! As a guest you will receive free travel card from the hotel! We used driver-less metro line 4-5 times a day as town is on the slope of the big hill. We slept very good...More

Thank Mail2me
Response from Nicolas L, Directeur général at Carlton Lausanne Boutique HotelResponded 2 August 2017

Dear Sir or Madam, Thank you very much for your excellent feedback. We hope to welcoming you again shorty and wishing you a pleasant summer. Kind regards, Nicolas Lagier General Manager

Reviewed 24 July 2017

The hotel itself is very good, but it's unacceptable it charged the credit card "without any confirmation" from my side to cover the costs of an Ironing board that was already broken. Additionally, considering that the amount asked is nearly 5 times higher than the...More

Thank rmenoux
Response from Nicolas L, Directeur général at Carlton Lausanne Boutique HotelResponded 27 July 2017

Dear M. Menoux Thank you for your very strange feedback on TripAdvisor ! We have sent you a confirmation email on July 25th that we would not charge your CC for the broken Ironing board. See email below! As a French speaker can you read...More

Reviewed 29 May 2017 via mobile

Excellent location half way between the lake & the historic old town making both very accessible by foot or the nearby metro station. The single room was a perfect size for one person- with a comfortable double bed- and incredibly clean... plus AC in Switzerland...More

Thank Eliza T
Response from Nicolas L, Directeur général at Carlton Lausanne Boutique HotelResponded 1 June 2017

Dear Eliza T, Thank you for taking the time to review our hotel. We are glad to see that you appreciated your stay with us and hope to welcome you again at the Carlton in the future. Have a nice day. Kind regards, Nicolas Lagier...More

Reviewed 12 May 2017

The Carlton is located not far from the Lake, but it is a steep walk up to the Cathedral and business centre. My room was small, but very comfortable and tastefully decorated. Check in at 3 pm is a little late, but the staff were...More

Thank 145Carol
Response from Nicolas L, Directeur général at Carlton Lausanne Boutique HotelResponded 15 May 2017

Dear Carole, I hope my message finds you well in Sydney! Thank you very much for your great comment and hope to welcome you again shortly. Kind regards Nicolas Lagier

Reviewed 6 May 2017 via mobile

I stayed in this hotel while i attended a course at IMD . The hotel its quite convenient as it has a metro stop just next door. Its a couple of stops from city center and also from the lake. 10 min walk to IMD....More

2  Thank Diego F
Response from Nicolas L, Directeur général at Carlton Lausanne Boutique HotelResponded 9 May 2017

Dear Diego, Thank you for your feedback. Our hotel has three different categories (classic, executive and Junior suits) and we are aware that the classic room aren’t big but still average for Switzerland standards (18m2). If you would have stay in an executive for only...More

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Top amenities
Free High Speed Internet (WiFi)
Room Service
Hotel Amenities
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Room Service
Room amenities
Air Conditioning
Things to do
Price range
US$140 - US$244 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Luxury Hotel in Lausanne
Room types
Suites, Non-Smoking Rooms
Price range
US$140 - US$244 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Luxury Hotel in Lausanne
Room types
Suites, Non-Smoking Rooms
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Traveller (117)
Room & Suite (54)
Dining (2)
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Room Tips
"Check for bath"
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"I asked for a room that was not at ground level or noisy"
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"Value for money hotel. No hesitation."
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"Book a superior room"
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