Grand Hotel Suisse Majestic
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Grand Hotel Suisse Majestic

Traveller (1347)
View from room balcony
Room & Suite (636)
Restaurant 45 at the Grand Hotel Suisse Majestic
Dining (118)
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About

4.5
#3 of 16 hotels in Montreux
4.8 of 5 bubbles
Location
4.7 of 5 bubbles
Cleanliness
4.2 of 5 bubbles
Service
3.9 of 5 bubbles
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Discover a Belle Epoque style hotel in Montreux, Grand Hotel Suisse Majestic, Autograph Collection, offering rooms overlooking the lake, a restaurant with astonishing view on the alps and free Wi-Fi.
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Sauna
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Business Centre with Internet Access
Conference facilities
Wifi
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Snack bar
Special diet menus
Banquet room
Meeting rooms
Hammam
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Room features
Allergy-free room
Air conditioning
Private balcony
Room service
Safe
Minibar
Flatscreen TV
Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is officially classified according to Hotelstars Union standards.
4.0 of 5 stars
HOTEL STYLE
Great View
Lake View
Languages Spoken
English, French, Russian, Spanish and 3 more
Hotel links
Special Offer:BELLE EPOQUE EXPERIENCE

Location

Avenue Des Alpes 45, Montreux 1820 Switzerland
Name/address in local language
4.5
4.5 of 5 bubbles1,645 reviews
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Reviews summary
This summary was created by AI, based on recent reviews.
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Nestled in an enviable location, the Grand Hotel Suisse Majestic garners accolades for its attentive staff and immaculate cleanliness, ensuring a comfortable stay. While opinions on value diverge, the sumptuous breakfast and extensive amenities, coupled with the breathtaking lake views from well-appointed rooms, contribute to its charm. Guests revel in the beautiful ambiance, despite occasional noise complaints and air conditioning issues, making it a popular choice for those seeking a scenic and walkable base.
Location
Convenient
Atmosphere
Charming
Rooms
Comfortable
Value
Expensive
Cleanliness
Immaculate
Service
Attentive
Amenities
Top-notch

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Detailed Reviews
summafunmum wrote a review Jul 2020
Vancouver, Canada
4.0 of 5 bubbles
This property is conveniently located down the escalator and across the street from the train station. The only reason I'm rating 4* rather than 5* is because the bathroom of our Deluxe lake view room was very small in relation to the size of the room. We are not big people, yet it was very difficult to manoeuvre getting in/out of the bathtub/shower. That said, the room is decorated to a very high standard, the bed was comfortable, the air conditioning was satisfactory, the view of the lake is AMAZING. (Also really liked the l'Occitane products in the bathroom.) The restaurant and bar share an unparalleled view of Lake Geneva--the place to relax and enjoy a cocktail (18 francs for an Aperol Spritz!). They are currently only serving continental breakfast due to Covid-19. They bring a tray of pastries, bread, yogurt, cheese and fruit to your table; help yourself to coffee & juice...Staff were professional and polite. No complaints, really, other than the small bathroom. We spent two nights at the Grand Suisse; really felt like we were on vacation and would recommend this hotel.
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Date of stay: July 2020
5.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Room Tip: Worth paying extra for a lake view.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Eric Meier, Directeur général at Grand Hotel Suisse Majestic
Responded 26 Oct 2020
Dear summafunmum, Thank you very much for taking the time to share your very kind feedback with us and for your recommendation. It makes me very happy to read that you enjoyed your visit to our hotel and that you appreciated the view. I am sorry that the size of the bathroom did not reach your expectations and I hope that it did not prevent you from enjoying your overall stay at Grand Hotel Swisse Majestic. I hope to welcome you again very soon, and I stay at your complete disposal. Kathya Venpin & Your Suisse-Majestic Team.
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linda c wrote a review Mar 2020
5.0 of 5 bubbles
A group of us, 2 from the US and 4 from S. Korea, booked and pre paid a non refundable stay at the Grand Hotel Suisse Majestic in May. Then the virus hit and our friends from S. Korea are under travel restrictions and cannot travel. We contacted Grand Suisse majestic, and unlike some other hotels, they not only allowed us to cancel our reservation, they gave a full refund. Grand Hotel Suisse Majestic made a decision to look out for the welfare of all their guests first...and by doing that, have proved that their business practice will put them ahead in the long term. We will certainly be booking our stay with this hotel whenever we can travel safely again. Thank you!
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Date of stay: March 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from suissemajestic, Sales & marketing exécutive at Grand Hotel Suisse Majestic
Responded 6 Mar 2020
Dear R7414FJlindac, Thank you for your very nice review :). It makes me very happy to read that you appreciated our gesture and hope to welcome you soon. With my best regards. Ophely & Your Suisse-Majestic team
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A lot to digest? Read an AI-generated summary of recent traveller reviews.
iroshaw wrote a review Oct 2021
Colombo, Sri Lanka
4.0 of 5 bubbles
Location is excellent within a 5 minute walk from the center of the town and across the main train station with gorgeous views of Lake Geneva,
The junior suites are well maintained and spacious with beautiful views of the Lake and should be considered especially as a triple.
the front office was friendly and willing to help. Parking was at the train station which is just across from the hotel. there were a few nice boulangeries and a coop supermarket within two minutes of the hotel.

I would consider it as a good choice for Montreux
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Date of stay: September 2021
5.0 of 5 bubblesLocation
4.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Room Tip: rooms with the lake views and the junior suites on level 8
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Yana Maillard, Sales at Grand Hotel Suisse Majestic
Responded 26 Oct 2021
Dear Iroshaw, Thank you for your very nice review and recommandation. It makes us very happy to read that everything went well and our services reached your expectations. We are also very thankful for your feedback regarding our staff and would not forget to share it with them in order to continue offering nice experiences to our guests. We hope to welcome you again very soon! With our best regards. Your Suisse-Majestic team
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K1ddoNature wrote a review Aug 2021
Israel
3.0 of 5 bubbles
The hotel is very modern and the room was spacious and modern.
We didn't enjoy the service (which was non existent), we felt like we are alone.
We arrived at 14:15 and they let us wait until exactly 15:00 for check in (if this was the only issue, no problem, but wait..).
When we needed help it took 1 hour to reach them - They have an app that they encourage you to download for everything you need, but when we approached the chat they messaged us to wait until they finish helping another customer. After 1 hour I just went to the reception (because it wasn't clear how to call the reception and they probably forgot they have an app).
The partial lake view was nice but it is in a noisy street, I would suggest a higher room.
On the checkout I went to the reception to pay (good time to mention it always has a line), and I felt like the receptionist is moody/angry - No thank you or anything that is considered unnecessary communication (soulless, did I mention?). They just seem like they are always busy and they don't have time for you.

Overall most of the time we didn't encounter anyone and the room was very good, plus the location is great for daily trips. Considering there were not many better hotels in the area for the same price (which was a bit expensive but not too much), I'd rate it average. I'd recommend trying Vevey instead of Montreux if you prefer a more authentic experience, like us. We did saw good hotels there (plus the food is great there!).
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Date of stay: August 2021
3.0 of 5 bubblesValue
1.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Yana Maillard, Ventes at Grand Hotel Suisse Majestic
Responded 27 Aug 2021
Dear Guest, Thank you very much for taking the time to write a feedback about your experience at the Grand Hotel Suisse Majestic. I am sorry that you found our staff not attentive to guests. Please note that your comment has been shared with the team as a critical way of improving and learn from our weaknesses. We pride ourselves on giving the best in order to ensure our clientele' satisfaction. If you consider giving us a second chance, we can assure you that we will do our best to deliver the guest experience you deserve. Sincerely, Suisse Majestic Team
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Leszek wrote a review Sept 2020
Zurich, Switzerland
5.0 of 5 bubbles
Together with my family we had a very nice weekend stay in the middle of August.

Thanks to my status with the Bonvoy loyalty program, both our rooms got upgraded to lake view with very nice terraces. We very much liked the location, I think this is the shortest walk I had to reach Marriott hotel from the train station. Getting to the lake was also easy thanks to an elevator 3 minute walk from the hotel.

Each morning we enjoyed a long breakfast. The views from the restaurant are great. As for the breakfast itself the buffet section has been limited due to coronavirus and instead a continental breakfast is delivered to your table. We had a very nice chat with Aleksandra who was helping us out at the breakfast both days. We hope to see her again on our next stay in October.
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Date of stay: August 2020
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ZARDelft_Netherlands wrote a review Jul 2020
Delft, Netherlands
5.0 of 5 bubbles
Absolutely loved everything about this hotel. Great staff, great location, great rooms. Stayed 2 nights in a deluxe room with magnificent lake view and balcony. Room was large, finished to a high standard and spotless, beds comfortable. Staff were very friendly and helpful. Continental breakfast was great with plenty of choice. The only minor comment is that information on the hotel is nowhere to be found (i.e gym, opening times, mini bar prices) - could not find it in the room nor via an app. Paid parking is available at the station garage about 100 m away. CHF40 per 24h or CHF2 per hour. There is on- street parking for free from 7pm to 7 am. I saved some money by using the Parking garage 7 am to 7pm and then parking fro free at a parking lot 200m from the hotel overnight. Absolutely recommend this hotel and would definitely stay here again.
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Date of stay: July 2020
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Room Tip: Choose a room with a lake view on a high floor (5th floor or higher)
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Eric Meier, Directeur général at Grand Hotel Suisse Majestic
Responded 26 Oct 2020
Dear ZARDelft, I thank you very much for this oustanding review! I am very glad to read that everything went well during your stay I am very thankful for your feedback regarding out staff - I would not forget to share it with them in order to continue offering nice experiences to our guests. I will also follow up your comment regarding the absence of useful information in order to make your stay perfect next time you will visit us. I hope to welcome you again very soon! With our best regards, Kathya Venpin & Your Suisse-Majestic team.
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Clarka H wrote a review Sept 2022
Portland, Oregon, United States
5.0 of 5 bubbles
I am totally in love with this hotel and for me to say that is a high compliment. First you can’t beat the location it is very close to the train station. Montreux is on a hill, but the city has escalators everywhere to accommodate travelers with suitcases, thank goodness. Because Montreux is on a hill, the train is at the top, then you go down the escalator and the hotel is right there, but you do not get the noise from the trains. You need to go down one more escalator to get to the ferry, but you are up high enough, so your view of the lake is unbelievable. The beds were the best. We were upgraded to a suite, which has the most amazing view and the room had a couch in it looking out over the lake. Our room came with breakfast, although this is an option, I did think the breakfast was good, but not worth the 20+ CHF per person it would cost to add each day. Our room also had air conditioning, which was great since it was a little warmer when we were there.
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Date of stay: August 2022
4.0 of 5 bubblesValue
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Room Tip: If you can afford to get a room with a view, do!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sales Team, Sales at Grand Hotel Suisse Majestic
Responded 20 Sept 2022
Dear ClarkaH, Thank you for your very nice review. It makes us very happy to read that everything went well and our services reached your expectations. We will share your kind words with all our teams. We are impatient to see you again in our hotel! With our best regards, your Suisse-Majestic team.
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Frank wrote a review Oct 2022
Castricum, The Netherlands
4.0 of 5 bubbles
The only downside, and I'll start with that, is the arrival if you come by car. There is no place in front of the hotel where you can unload your luggage. You either have to park on the street or in a parking space should it be free. The hotel could have communicated this better in advance so you could drive directly to the parking garage, which is diagonal across and next to the train station. Other than that, the stay was perfect! Upon arrival, I received a very friendly welcome. The junior suite I had booked was on the 1st floor with a partial lake view. The room was very spacious, with a good sitting area, a perfect king-size bed, an excellent bathroom, and a large covered balcony with a seating area. Two complimentary bottles of mineral water were put down daily, and the coffee was replenished. The staff was friendly, and the atmosphere in the hotel was good despite the crowds at several events.
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Date of stay: August 2022
4.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
4.0 of 5 bubblesService
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sales Team, Sales at Grand Hotel Suisse Majestic
Responded 16 Nov 2022
Dear Frank012, Thank you very much for taking the time to share your kind review with us. We are very glad to realize you enjoyed your time at our hotel. We take good note of your remark concerning the car park, however as indicated on all the sites where we appear we do not have a private parking. I sincerely hope to welcome you again and soon! Wishing you a lovely day and stay at your entire disposal if there is anything else we can help you with. With our best regards, Your Suisse-Majestic Team.
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debbie40 wrote a review Sept 2020
Dudley, United Kingdom
3.0 of 5 bubbles
What a shame. No doubt this is a lovely hotel outside and inside. Warm welcome at reception. Asked for a high floor for the Deluxe Lake view room we had booked for our anniversary. Sadly ignored as given 4th floor which is the lowest floor right above the restaurant and one flight upstairs from reception. The hotel was certainly not full so I was disappointed they could not even give us our special request. We were early at 1pm to check in but we had said we were more than happy to drop our luggage and check in later.
The room was lovely, spacious, very comfortable bed. Bathroom was quite small.
Encountered problems - the patio door to the balcony falls towards you as you open it - it seems the brackets which allow you to tilt open the window are broken and it was quite frightening as I thought the whole door was going to fall on me. The air con was not working and although they sent someone up there was a language barrier and she left without sorting the issue. They finally reset this from downstairs. The taps in the bathroom were that stiff I could not use them. My husband even felt they were ridiculous. We mentioned the problems when checking but just got a ‘sorry’
The doors from the street level were blocked off meaning you have to walk up a huge high flight of stairs to get to the other doors. The escalators were not working both times we returned to the hotel. I wondered how older and less agile people would have got on climbing effectively 3 large flights of stairs.
Breakfast! We were told at reception that due to Covid they were not allowed to run their buffet breakfast? We had stayed in 4 previous hotels and they all had buffet with appropriate social distancing rules. One of the hotels was significantly larger than this one. If they could not have buffet then they could have taken orders at the table. It did not seem to bother them with the evening restaurant being busy. Instead they bring you a tray with breakfast on - some pastries, yoghurt, cheese, preserves. The chopped fruit appeared to still be frozen. It was the worst breakfast experience of our trip and I still have no idea why they could not do better than this.
There is nowhere to stop your car and unload luggage. There are a few train station spaces opposite but they were busy even during these Covid times. You also have to have 50c change for a machine to use them for 20 mins.
So a beautiful hotel spoiled by all these problems. I am not sure I would stay again because of this. It was not the best wedding anniversary treat.
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Date of stay: September 2020
3.0 of 5 bubblesValue
4.0 of 5 bubblesCleanliness
2.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
CathyAquilla wrote a review Jan 2020
Budleigh Salterton, United Kingdom
5.0 of 5 bubbles
We stayed for 3 nights in December 2019 at the Grand Hotel Suisse Majestic. It is just opposite the station in Montreux so very easy for communications with other areas if travelling by train which we were. We had a beautiful room with view over Lake Geneva, very quiet and peaceful. The food at this hotel is second to none and so many choices of breakfast. We had an evening meal at the hotel on one day which was also very good indeed. The bar area was pleasant and the staff throughout the hotel were courteous, friendly, helpful and amazing - couldn't fault anything. The hotel is stunning and has been refurbished sympathetically as it is a very old and well established building. Lots of history! The Christmas markets were great and the food generally excellent, although very expensive as was everything in Switzerland. We had a fondue one lunchtime which was a great experience. Would definitely return to this hotel again and would again pay a little extra for a lake view - spectacular views from the bedroom and dining room over the mountains and lake. Thank you to all the staff for making our visit great, after we had a dreadful start to our train holiday when all trains to Switzerland (Eurostar and TGV) from France were cancelled due to the strikes.
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Date of stay: December 2019
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Room Tip: We loved our room on the 2nd floor (I think!) with view over the lake & mountains.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from suissemajestic, Sales & marketing exécutive at Grand Hotel Suisse Majestic
Responded 28 Jan 2020
Dear CathyAquilla, Thank you for taking the time to share your recent experience at the Grand Hotel Suisse Majestic, Autograph Collection with us. Your valuable feedback helps identify areas of opportunity for us to improve the guest experience. While I’m glad to hear you enjoyed your stay. I sincerely hope to welcome you again and very soon in Grand Hotel Suisse Majestic. I do stay at your entire disposal. Sincerely, Ophely & Your Suisse-Majestic Team.
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Answer from rena21
oceanside, ca159 contributions50 helpful votes
We walked mostly everywhere but we did hop on a bus that took us back to Town. Very easy to get around and it's all free.
Answer from Grant W
Tupelo, Mississippi1,402 contribution89 helpful votes
The hotel is between the street and the lake.
Answer from nobs20
New York City, New York12 contributions7 helpful votes
Yes, the hotel is literally in front of the train station. As for the glacier express, you can speak to one of the dedicated train station booking agents right on the first floor of the station. You can ask the hotel to help you as well. Everyone is very accommodating.
Answer from Manoj B
Dubai, United Arab Emirates75 contributions61 helpful votes
The breakfast is continental and good quality, of course I don’t know and hence can’t comment on separate breakfast rate but would recommend taking room with breakfast or look for better hotels as well
Answer from Grant W
Tupelo, Mississippi1,402 contribution89 helpful votes
No upcharge...eat all you want.
Flannery52 wrote a tip 20 Jun
Chapel Hill, North Carolina763 contributions213 helpful votes
5.0 of 5 bubbles
"If a small room bothers you, see if upgrading to a balcony gets your more floor space."
Read full review
passiontravel9 wrote a tip 15 Jun
Mumbai, India252 contributions85 helpful votes
5.0 of 5 bubbles
"Rooms facing the lake and include breakfast ."
Read full review
Jim W wrote a tip May 2024
Sindelfingen, Germany7,398 contributions447 helpful votes
4.0 of 5 bubbles
"Make sure you get a queen bed!"
Read full review
Jobell wrote a tip May 2024
Sheffield, United Kingdom52 contributions20 helpful votes
5.0 of 5 bubbles
"Have a lakeside view room with balcony - it’s worth the extra"
Read full review
ccfierro wrote a tip May 2024
Los Gatos, California292 contributions46 helpful votes
5.0 of 5 bubbles
"Ask for a higher floor for a better view"
Read full review
Not the right property for you?
There are more places to choose from in the Montreux area.
PRICE RANGE
£219 - £305 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
suisse majestic grand montreux, hotel suisse majestic grand
LOCATION
SwitzerlandCanton of VaudMontreux
NUMBER OF ROOMS
155
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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GRAND HOTEL SUISSE MAJESTIC - Updated 2024 Reviews, Photos & Prices

Frequently Asked Questions about Grand Hotel Suisse Majestic
Which popular attractions are close to Grand Hotel Suisse Majestic?
Nearby attractions include Montreux Lakeside (0.05 miles), Freddie Mercury Statue (0.2 miles), and Christmas Market in Montreux (0.2 miles).
What are some of the property amenities at Grand Hotel Suisse Majestic?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Grand Hotel Suisse Majestic?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Grand Hotel Suisse Majestic?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Grand Hotel Suisse Majestic?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to Grand Hotel Suisse Majestic?
Conveniently located restaurants include Pizzeria Ristorante Molino, Montreux, Montreux Jazz Cafe, and Barrel Oak, The Irish Pub.
Are there opportunities to exercise at Grand Hotel Suisse Majestic?
Yes, guests have access to a sauna during their stay.
Is Grand Hotel Suisse Majestic located near the city centre?
Yes, it is 0.3 miles away from the centre of Montreux.
Are any cleaning services offered at Grand Hotel Suisse Majestic?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Grand Hotel Suisse Majestic?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Grand Hotel Suisse Majestic offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
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