I stayed one night for business reasons. Excellent location because I could reach the train within few minutes. But... as I arrived at the hotel (17.20) was nobody at the reception as it supposed to be until 20.00.After searching at the cafeteria which belongs to the hotel, I found a lovely waitress which helped me to find my key. My arrival time was a bit unstable and I inform the hotel about it so I received a mail where to find my key but if I would have arrived before 20.00 for sure would be the receptionist there. Unfortunately nobody was there,so it was a bad welcome without having any info about the hotel and if I could eat or drink something or whatever you need when enter to a hotel. I booked a room without breakfast because it wasn't sure the morning what time I should leave according to my busy schedule. The morning I took my suitcase and went down to the cafeteria-reception-entrance, nobody was at the reception so I searched again for the waitress and ordered a coffee. I would like here to add that I haven't found any information or a list which i could order breakfast or something to my room. But even so .. was anyway nobody to gave it the night before. After almost one hour to the cafeteria I asked the waitress if came somebody from the reception and she said ''yes of course, he is sitting to the other side of the cafeteria go and you can find him there'' so I went and I asked if I can leave my suitcase for a couple of hours to a place there, yes I could, and if I had extra costs for my already paid room, I mean City tax etc.but was paid already as well and without asking me ANYTHING if was everything ok or something wrong.. So I will answer to these questions: The only perfect thing was the location Purely hosting, nobody there on my arrival so no idea if there were a good service Dirty room, full of dust everywhere,on the furniture,floor, cutlery stuff etc and also hair and bread crumbs on the floor, so barefoot after shower was a challenge(of course no slippers provided) Old stains from liquids on the floor and on the furniture Dirty and overused bottles from shampoo and shower gel to the shower and also really stained shower curtain Shadow curtains also really stained, especially to the spots that used more Noise from the inside of the building startet before 8 so it wasn't a relaxing wake up time. The noise of tram it's the less that bothered Not at all sanitation on those difficult times.,into the room or to the hallway before we enter the room after the elevator. To be honest I don't remember the spots to the reception cafeteria if they had or where was it.. I have to stop here because I feel really disappointed. I wanted to love and like so much this hotel but it was fur away from the descriptions that I saw before. Maybe were bad days for the hotel maybe not, but unfortunately I experienced some really negative things .. …
Nice and clean room, good bed but I had the bad idea of staying at the townhouse boutique hotel on a Saturday night...I couldn’t sleep until 4:30 in the morning when the bunch of people shouting and talking loud in the street finally decided to go home. It wouldn’t have been a problem if I wasn’t in Zurich for work on the next morning. I mean guys, the hotel is cute and clean, the staff is nice but what’s the point if you can’t sleep because of the really poor acoustic isolation ? I can’t recommend I’m sorry.
Cool place to stay centre of the city lots of shops... Bars cafes all around Close to the main Railway Station only a two minute walk Well recommended to visit Zurich and to see the old town Staff were spot on 👍
staying overnight instead of at the airport what a good choice. 3 walking minutes from the train station. great decor, clean and comfy , we were on the 5th floor, had a balcony and a big room (junior suite). we opened the windows and were located in the back of the building, barely any sound for a Saturday night. VERY FRIENDLY staff. very personal. very easy. will go again!
Perfect for an stay in Zurich it does not matter how long you are. Service is perfect, people is real nice and always trying to help, and location is amazing. As close to center than to the main train station, which joins the whole country with the capital. I do not doubt, for my next travel to Zurich, I have hotel. Thanks a lot.