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Comfort Hotel Royal Zurich

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Comfort Hotel Royal Zurich
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217 Reviews from our TripAdvisor Community

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Showing 153: English reviews
West Midlands, United Kingdom
Reviewed 6 days ago NEWvia mobile

The staff here are really outstanding. They're friendly and can't do enough for you. They really do make this place! The hotel itself is a budget establishment so has its short comings. Some are niggles but detract from an otherwise great value place. The decor needs a refresh as it looks a bit 80's but was clean whilst we were...

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Helpful?
Thank Phil_D_Matthews
Peter V, Manager at Comfort Hotel Royal Zurich, responded to this review

Grüezi Mr. Matthews, Thank you for taking the time to write about your experience in our Hotel. We just renovated the first 3 rooms and till the end of this year 15 more going to follow. We are glad to hear that our Team made your stay that welcoming and comfortable. This kind of Feedback motivates everyone and shows us,...

Reviewed 3 weeks ago

The hotel is located at the Haldenegg tram stop. We arrived at 1100 and were able to check in. The staff were eager to assist us and to ensure that we knew where everything was located. We stayed on the seventh floor facing the rear of the hotel. The elevator only went to the sixth floor and then we had...

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Helpful?
Thank MaryBeth D
Peter V, Manager at Comfort Hotel Royal Zurich, responded to this review

Grüezi MaryBeth D, Thank you for taking your valued time to review on our Hotel. I am shocked about your describtion of the cleanliness of our room. I will discuss this with our Housekeeping Managerin and the the rest of our Team. We are always happy, if we could get such Information during the stay. that allows us to react...

Perth, Australia
Reviewed 4 weeks ago

A big thank you to ALL the staff at Comfort Hotel!! They all made us feel very welcome & assisted us with everything we needed to know and more, nothing was too much trouble for them. We stayed 4 nights in 602 & it was worth paying a bit more for the Panorama room with those fabulous views. The room...

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Helpful?
1Thank Linda B
Peter V, Manager at Comfort Hotel Royal Zurich, responded to this review

Greetings from Zurich, Dear Linda B, It was a great pleassure to have you as our guests. We could clearly tell that you had a great time in Zurich, that we have been a part of your experience makes us feel proud. A big thank you also from our members of staff, for the awesome Review. We are looking Forward...

Bryan, Texas
Reviewed 28 September 2016

When we checked in to the Comfort Hotel Royal Zurich room 602 we had no idea what to expect, but do to the staff you have on duty seven days a week they are some of the most outstanding people that we have ever met. To include the ladies that worked in the dinning room for breakfast everyone always had...

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Helpful?
Thank sueb4991
Peter V, Manager at Comfort Hotel Royal Zurich, responded to this review

Dear Guest, With joy I read your amazing Review. Thank you very much for staying with us, it was an absolute pleassure to have you as a guest. Yours faithfully, Philipp Hoesli Stv. Direktor

Navi Mumbai
Reviewed 18 September 2016

Comfort Hotel Royal is also known as Royal INN,Zurich.As soon as we got down at Zurich-City Main Train station/Bahnhostrass-Zurich HB station,We preferred to go by walk to this hotel as it was told may not take more than 7 to 10 mts.So we started walking for more than 20 mts.Enquired again and found it is very difficult approach and on...

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1Thank Bhima2013
Peter V, Manager at Comfort Hotel Royal Zurich, responded to this review

Dear Bhima2013, Thank you for your Feedback, we always value the opinion of your guests. Through this tool we can learn and quickly adapt our weaknesses and will be able to imporve untli you arrive on your next stay. Please give me the chance to exemplify your kind feedback. It is as you said, an easy walk to our Hotel...

Dublin, Ireland
Reviewed 12 September 2016

stayed 4 nights for a business trip. Typical city centre hotel where they don't put too much effort in the services because they know they have a great location. Air conditioning extremely noisy, wifi slow, staff somewhat cranky, and I didn't even get toilet paper for the 2 last days!

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1Thank O2P_4012
Peter V, Manager at Comfort Hotel Royal Zurich, responded to this review

Dear O2P_4012, I am very sorry to read about your negative experience in our Hotel. If the staff was unfriendly towards you and there has not been a refill of toilet paper, this would be for sure unacceptable. Sadly, you did not approch the front desk or the managment to immediatly change your Situation. Now it is much harder for...

McGregor, Minnesota
Reviewed 10 September 2016

Honestly the only reason we picked this hotel was that I had rewards points for 1 of our 2 rooms and because Zurich is EXTREMELY expensive. I was worried about things other reviewers said about the location (small hill) but it location was good. This hotel was very clean, the staff speaks enough English to help with questions, and the...

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1Thank caseyjDESIGN
Peter V, Manager at Comfort Hotel Royal Zurich, responded to this review

Dear caseyjDESIGN, Thank your for that detailed Feedback. We are glad to hear what we doing well and where we have to improve. I hope we can welcome you again in our Hotel. Yours faithfully, Philipp Hösli V. Director Comfort Hotel Royal

Reviewed 26 August 2016

On our way from India to Canada,we decided to take a break at Zurich ,and use this opportunity to explore the city.While searching the internet we found this hotel very convenient as it was on the main No10 Tram track from the airport and only a 33 mins journey through the town.We had lots of baggage and this location was...

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3Thank Jyotsna S
Peter V, Manager at Comfort Hotel Royal Zurich, responded to this review

Dear Jyotsna S, Thank you this positive post. We are glad that we could help you, during your stay and you were happy with our Hotel. We hope to welcome you again in our Hotel. Yours faithfully, Philipp Hösli V. Director Comfort Inn Royal

A TripAdvisor Member
Level Contributor
31 reviews
6 hotel reviews
3 helpful votes
Reviewed 21 August 2016 via mobile

I would put 4 stars but I didn't because the wifi at the hotel is really bad. Otherwise it is a good hotel, comfortable mattresses not bad breakfast. They offer a tab for each room which was good. The location is quit good and there is a nice caffe just on the corner of the hotel.

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2Thank A TripAdvisor Member
Peter V, Manager at Comfort Hotel Royal Zurich, responded to this review

Dear Sir or Madame, We are sorry to hear that you had Problems with the connection. The System was renewed recently and we had some troublesin the beginning, which we could fix now. We we are sure that you consider our Hotel during your next stay in Zurich. Yours faithfully, Philipp Hösli V. Director Comfort Inn Royal

A TripAdvisor Member
1 review
2 helpful votes
Reviewed 10 August 2016 via mobile

Never 4*! Nice Staff..but poor facilities, wi fi didn't work, standard plug adapters didn't fit here, breakfast not great. Not a good visit here. Ironing facilities avialble in their laundry washing room in the basement! Wont be booking again.

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2Thank A TripAdvisor Member

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Amenities

Highlights
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Free Breakfast
  • Shuttle Bus Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Breakfast Available
Official Description (provided by the hotel)
•70 air-conditioned, cozy and compact budget rooms at reasonable rates. According the international Standard of Comfort by Choice Hotels.•LAN high-speed and WLAN Internet Connection (at a fee), in room air conditioner, direct-dial phones, safe deposit box and cable-TV (12 languages).. complimentary Wireless LAN in public aereas• Superb Champagne-breakfast-buffet.Starting 06:15 a.m.• complimentrary Internet Corner.. Smoker lounge • «Early bird breakfast».• Hotel Airport Shuttle (against a fee).• Complimentary tea and coffee bar with international newspapers.•Panorama-roo with a view to mount Uetliberg. ... more   less 

Additional Information about Comfort Hotel Royal Zurich

Address: Leonhardstrasse 6, Zurich 8001, Switzerland
Region: Switzerland > Canton of Zurich > Zurich
Price Range: £116 - £202 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Comfort Hotel Royal Zurich 3*
Number of rooms: 67
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Also Known As:
Comfort Inn Royal Zurich Hotel
Comfort Inn zürich
Comfort Inn Zurich
Royal Zurich Comfort Inn
zürich Comfort Inn
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Hotel Royal Zurich staff and other travellers.
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Questions? Get answers from Comfort Hotel Royal Zurich staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The 7th floor facing the rear of the hotel offers an excellent view and a quiet room. Request a room away from the elevator and the stairs.”
 of 5 bubbles 567marybethd, 14 Nov 2016 | Read review
“All are same .”
 of 5 bubbles Bhima2013, 18 Sep 2016 | Read review
“Ask for high floor facing the back. Ours was quiet and cute little view.”
 of 5 bubbles caseyjDESIGN, 10 Sep 2016 | Read review
“Use No 10 Tram from Airport which stops in front of the hotel”
 of 5 bubbles jyotsnas421, 26 Aug 2016 | Read review
“An inner room is preferable although Leonhardstrasse is not a busy road.”
 of 5 bubbles RogerJ333, 21 Jul 2016 | Read review
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